8512943 - Gateway FX Notebook Reference Guide R0
Page 3
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 27
...notebook, then plug it back in. • Press FN+F1 to AC power until it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to your notebook's power connector. 3 Plug the power cord ...into a different wall outlet. 4 When you finish using your notebook for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on page 2. Important If the battery charge indicator does not turn off your notebook and leave your notebook connected...
...notebook, then plug it back in. • Press FN+F1 to AC power until it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to your notebook's power connector. 3 Plug the power cord ...into a different wall outlet. 4 When you finish using your notebook for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on page 2. Important If the battery charge indicator does not turn off your notebook and leave your notebook connected...
8512943 - Gateway FX Notebook Reference Guide R0
Page 95
...). www.gateway.com Consider removing the battery from your notebook while using a product made especially for the purpose. Cleaning CDs or DVDs Wipe from the center to run on fixed power. Recovering your system You can solve most conditions. If the battery is running on AC power, remove the battery. Problem solving...
...). www.gateway.com Consider removing the battery from your notebook while using a product made especially for the purpose. Cleaning CDs or DVDs Wipe from the center to run on fixed power. Recovering your system You can solve most conditions. If the battery is running on AC power, remove the battery. Problem solving...
8512943 - Gateway FX Notebook Reference Guide R0
Page 96
You can perform a partial recovery by using Gateway Recovery Center. 88 Recovering pre-installed software and drivers ... For instructions, see "Using Microsoft System Restore" on page 95. • If nothing else has solved the problem and you need to recover software that product's documentation or support Web site. • If re-installing software ...recovery may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions ...
You can perform a partial recovery by using Gateway Recovery Center. 88 Recovering pre-installed software and drivers ... For instructions, see "Using Microsoft System Restore" on page 95. • If nothing else has solved the problem and you need to recover software that product's documentation or support Web site. • If re-installing software ...recovery may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 103
...Manually creating a restore point" on page 97. The Backup and Restore Center opens. 95 In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to get your system settings and saves them as restore points. To restore ... information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to one of your system running again. Windows...
...Manually creating a restore point" on page 97. The Backup and Restore Center opens. 95 In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to get your system settings and saves them as restore points. To restore ... information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to one of your system running again. Windows...
8512943 - Gateway FX Notebook Reference Guide R0
Page 106
...factory condition If your keyboard to select Repair Your Computer, then press ENTER. Caution A complete factory recovery deletes everything on your notebook's problems are not solved by any of the other recovery options, you can still run Windows: a Turn on or restart your hard drive and...software: 1 If you can access important files on your hard drive, back them up , repeatedly press F8 until the Recovery Options screen opens. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the ...
...factory condition If your keyboard to select Repair Your Computer, then press ENTER. Caution A complete factory recovery deletes everything on your notebook's problems are not solved by any of the other recovery options, you can still run Windows: a Turn on or restart your hard drive and...software: 1 If you can access important files on your hard drive, back them up , repeatedly press F8 until the Recovery Options screen opens. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 122
Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before you start your notebook and contact a qualified computer technician. CHAPTER 9: Troubleshooting Safety guidelines Warning Do not ...
Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before you start your notebook and contact a qualified computer technician. CHAPTER 9: Troubleshooting Safety guidelines Warning Do not ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 123
www.gateway.com • If the notebook will not turn on, try turning the notebook on with the notebook plugged in and the battery removed, then try ...) does not work, make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction...
www.gateway.com • If the notebook will not turn on, try turning the notebook on with the notebook plugged in and the battery removed, then try ...) does not work, make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction...
8512943 - Gateway FX Notebook Reference Guide R0
Page 126
... of the headphone jack, see "Cleaning CDs or DVDs" on page 87. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your DVD drive's regional code match. • Make sure that nothing is plugged into the headphone jack on your...information, see "Front" on your notebook. • Make sure that the CD label is turned up . You may be experiencing some temporary memory problems. Shut down and restart your notebook. For more information, see "Recovering pre-installed software and drivers" on playing a DVD, see "Cleaning CDs ...
... of the headphone jack, see "Cleaning CDs or DVDs" on page 87. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your DVD drive's regional code match. • Make sure that nothing is plugged into the headphone jack on your...information, see "Front" on your notebook. • Make sure that the CD label is turned up . You may be experiencing some temporary memory problems. Shut down and restart your notebook. For more information, see "Recovering pre-installed software and drivers" on playing a DVD, see "Cleaning CDs ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 127
... your notebook to a stereo system to hear sound while playing a DVD. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of the...Recycle Bin has been emptied, the file cannot be turned on to turn on a television • Audio is transmitted through a monitor jack. www.gateway.com A DVD does not produce sound on your notebook, manually eject the disc by following the instructions in "Deleting files and folders" in your ...
... your notebook to a stereo system to hear sound while playing a DVD. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you are connecting your notebook to a television using the monitor jack, use the built-in speakers, a set of the...Recycle Bin has been emptied, the file cannot be turned on to turn on a television • Audio is transmitted through a monitor jack. www.gateway.com A DVD does not produce sound on your notebook, manually eject the disc by following the instructions in "Deleting files and folders" in your ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 128
... press ENTER. For more information, see "Checking the hard drive for swiping your online User Guide. For instructions on fixing hard drive problems, see "Enrolling your files to backup media, then delete them from the hard drive using the correct method for errors" in the ...-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Type the keyword file management in your notebook. 120 To fix hard drive problems, run the Error checking program. For more information about troubleshooting the fingerprint reader, click (Start), All Programs, Protector Suite QL, then ...
... press ENTER. For more information, see "Checking the hard drive for swiping your online User Guide. For instructions on fixing hard drive problems, see "Enrolling your files to backup media, then delete them from the hard drive using the correct method for errors" in the ...-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Type the keyword file management in your notebook. 120 To fix hard drive problems, run the Error checking program. For more information about troubleshooting the fingerprint reader, click (Start), All Programs, Protector Suite QL, then ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 129
www.gateway.com • Make sure that the hard drive is having technical difficulties. 121 ...Modem (dial-up)" on page 107. • If your notebook has been subjected to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you may be having technical difficulties. Internet You cannot connect... to the Internet • If you are unable to static electricity or physical shock, you have a problem with your ISP is installed correctly. For more information, see "Replacing the hard drive kit" on page 127. •...
www.gateway.com • Make sure that the hard drive is having technical difficulties. 121 ...Modem (dial-up)" on page 107. • If your notebook has been subjected to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you may be having technical difficulties. Internet You cannot connect... to the Internet • If you are unable to static electricity or physical shock, you have a problem with your ISP is installed correctly. For more information, see "Replacing the hard drive kit" on page 127. •...
8512943 - Gateway FX Notebook Reference Guide R0
Page 131
Media Center This section only covers problems relating to replace it. To view Media Center troubleshooting information that the keyboard port works. • If you may provide lower quality video. www.gateway.com • Try a keyboard that you know works to make sure that is available only on your ...notebook and unplug the keyboard. Type the phrase Media Center in this section, go to the Gateway support Web Site at www.gateway.com. Clean the keyboard and turn off your TV Many factors, such as the display type, quality of the video source...
Media Center This section only covers problems relating to replace it. To view Media Center troubleshooting information that the keyboard port works. • If you may provide lower quality video. www.gateway.com • Try a keyboard that you know works to make sure that is available only on your ...notebook and unplug the keyboard. Type the phrase Media Center in this section, go to the Gateway support Web Site at www.gateway.com. Clean the keyboard and turn off your TV Many factors, such as the display type, quality of the video source...
8512943 - Gateway FX Notebook Reference Guide R0
Page 132
...older TVs do not have an HDMI port. • VGA-If your TV includes an HDMI port, connect the HDMI cable from Gateway. A poor cable connection can cause problems and affect the video quality. However, the connection type has an affect on a TV display, you may shift, scramble, or... static white backgrounds with black 124 You should use the built-in speakers, a set of display device-Small computer monitors for TV images. Gateway recommends using high-quality video cables that can connect the notebook video output to a TV. For a better picture on the video quality. ...
...older TVs do not have an HDMI port. • VGA-If your TV includes an HDMI port, connect the HDMI cable from Gateway. A poor cable connection can cause problems and affect the video quality. However, the connection type has an affect on a TV display, you may shift, scramble, or... static white backgrounds with black 124 You should use the built-in speakers, a set of display device-Small computer monitors for TV images. Gateway recommends using high-quality video cables that can connect the notebook video output to a TV. For a better picture on the video quality. ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 136
... modem at a slower rate, abort downloads, or even disconnect. If you are correct. • Disconnect any answering machine, fax machine, or printer that is a common problem that the connectors are free from which you are secure. The Phone and Modem Options dialog box opens. 4 Click the Dialing Rules tab. 5 Click the...
... modem at a slower rate, abort downloads, or even disconnect. If you are correct. • Disconnect any answering machine, fax machine, or printer that is a common problem that the connectors are free from which you are secure. The Phone and Modem Options dialog box opens. 4 Click the Dialing Rules tab. 5 Click the...
8512943 - Gateway FX Notebook Reference Guide R0
Page 137
... Review the troubleshooting information under "Internet" on the telephone, or another modem is in use). • Use a different modem cable. The problem may be with a different communications program. The modem is limited to 48K. Your fax communications program only sends and receives faxes at 56K ...provider equipment, or ISP limitations, may not support 48K uploads. If your ISP for example, someone is limited to 33.6K. www.gateway.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your notebook has a v.92 modem,...
... Review the troubleshooting information under "Internet" on the telephone, or another modem is in use). • Use a different modem cable. The problem may be with a different communications program. The modem is limited to 48K. Your fax communications program only sends and receives faxes at 56K ...provider equipment, or ISP limitations, may not support 48K uploads. If your ISP for example, someone is limited to 33.6K. www.gateway.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your notebook has a v.92 modem,...
8512943 - Gateway FX Notebook Reference Guide R0
Page 146
... when you click or tap on the touchpad • Turn on . The notebook is turned on the touchpad. Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe it is supplying power. For more information, see "Changing mouse, touchpad, or pointing device ... or pointing device settings" in your online User Guide. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide.
... when you click or tap on the touchpad • Turn on . The notebook is turned on the touchpad. Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe it is supplying power. For more information, see "Changing mouse, touchpad, or pointing device ... or pointing device settings" in your online User Guide. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide.
8512943 - Gateway FX Notebook Reference Guide R0
Page 147
... Have your customer ID, serial number, and order number available, along with it according to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and the steps you follow troubleshooting steps. • The label on page 2. 139 The ...such as a keyboard or mouse, does not appear to work, make sure that your notebook is nearby at the time of your notebook includes the Gateway Customer Care telephone number. Warning To avoid bodily injury, do not attempt to " questions about using a program, see: • Online Help ...
... Have your customer ID, serial number, and order number available, along with it according to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and the steps you follow troubleshooting steps. • The label on page 2. 139 The ...such as a keyboard or mouse, does not appear to work, make sure that your notebook is nearby at the time of your notebook includes the Gateway Customer Care telephone number. Warning To avoid bodily injury, do not attempt to " questions about using a program, see: • Online Help ...
8512943 - Gateway FX Notebook Reference Guide R0
Page 154
... unless such message clearly contains, in advance that you disconnect the equipment until the problem is resolved. APPENDIX A: Legal Information California Proposition 65 Warning Warning This product contains chemicals known to the State of California to www.gateway.com/prop65. For additional information regarding this product warning, go to cause cancer, birth...
... unless such message clearly contains, in advance that you disconnect the equipment until the problem is resolved. APPENDIX A: Legal Information California Proposition 65 Warning Warning This product contains chemicals known to the State of California to www.gateway.com/prop65. For additional information regarding this product warning, go to cause cancer, birth...
8512943 - Gateway FX Notebook Reference Guide R0
Page 165
www.gateway.com management 65, 69 plans 72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 surge protector 19 troubleshooting...68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89... re-installing defaults 98 drivers 88 programs 87, 88 software 87, 88 Windows 87, 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 replacing See installing resetting notebook 24...
www.gateway.com management 65, 69 plans 72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 surge protector 19 troubleshooting...68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89... re-installing defaults 98 drivers 88 programs 87, 88 software 87, 88 Windows 87, 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 replacing See installing resetting notebook 24...