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Contents 1 Getting Help 1 Gateway Web site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Notebook 9 Front 10 Left 11 Right 12 Back 13 Bottom 14 Keyboard area 15 Identifying your model 17 Gateway model and serial number 17 Microsoft Certificate of Authenticity 17... (rebooting) your notebook 29 Status indicators 30 Using the keyboard 31 Key types 32 System key combinations 33 Using the EZ Pad touchpad 35 www.gateway.com i
Contents 1 Getting Help 1 Gateway Web site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Notebook 9 Front 10 Left 11 Right 12 Back 13 Bottom 14 Keyboard area 15 Identifying your model 17 Gateway model and serial number 17 Microsoft Certificate of Authenticity 17... (rebooting) your notebook 29 Status indicators 30 Using the keyboard 31 Key types 32 System key combinations 33 Using the EZ Pad touchpad 35 www.gateway.com i
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Mouse 120 Networks 121 Passwords 122 PC Cards 122 Pointing device 122 Power 122 Printer 123 Sound 125 Touchpad or pointing device 125 Video 126 Telephone support 127 Before calling Gateway Customer Care 127 Telephone numbers 128 Self-help 129 Tutoring 129 Training 129 A Safety, Regulatory, and Legal Information 131 Index 143 iv www.gateway.com
Mouse 120 Networks 121 Passwords 122 PC Cards 122 Pointing device 122 Power 122 Printer 123 Sound 125 Touchpad or pointing device 125 Video 126 Telephone support 127 Before calling Gateway Customer Care 127 Telephone numbers 128 Self-help 129 Tutoring 129 Training 129 A Safety, Regulatory, and Legal Information 131 Index 143 iv www.gateway.com
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Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help 1
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help 1
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...considerate service. to come. If you ever have made an excellent decision choosing Gateway. Your new Gateway notebook is designed to provide an exceptional balance of -class service and support in good operating condition. Your notebook uses the latest chipset and mobile processor technologies... to our customers - Gateway stands behind our value proposition to manage the processor speed and power consumption...
...considerate service. to come. If you ever have made an excellent decision choosing Gateway. Your new Gateway notebook is designed to provide an exceptional balance of -class service and support in good operating condition. Your notebook uses the latest chipset and mobile processor technologies... to our customers - Gateway stands behind our value proposition to manage the processor speed and power consumption...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook.
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...specific to locate your notebook. Resources Click Resources to access utilities to get a list of all Gateway notebooks. For more information, see "Telephone support" on page 127. 4 www.gateway.com By entering your serial number you manage your drivers. Click Browse All Downloads to walk through... chat and e-mail. Contact Us Click Contact Us to access links to view and purchase upgrades for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then click Notebook Computers to view information about your serial...
...specific to locate your notebook. Resources Click Resources to access utilities to get a list of all Gateway notebooks. For more information, see "Telephone support" on page 127. 4 www.gateway.com By entering your serial number you manage your drivers. Click Browse All Downloads to walk through... chat and e-mail. Contact Us Click Contact Us to access links to view and purchase upgrades for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then click Notebook Computers to view information about your serial...
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Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. Help and Support Help and Support Your notebook includes Help and Support, an easily accessible collection of your Gateway notebook. Help and Support opens. You can find help information, troubleshooters, and automated support. To start Help and Support: ■ Click Start, then click Help and Support. www.gateway.com 5
Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. Help and Support Help and Support Your notebook includes Help and Support, an easily accessible collection of your Gateway notebook. Help and Support opens. You can find help information, troubleshooters, and automated support. To start Help and Support: ■ Click Start, then click Help and Support. www.gateway.com 5
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... a word or phrase (keyword) in the Search Results list. These topics are located in Help and Support and are located in Help and Support and contain the words you entered in the Search box. BigFix monitors your search topic. ■ Full-text Search Matches - It automatically ...gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To learn more ...
... a word or phrase (keyword) in the Search Results list. These topics are located in Help and Support and are located in Help and Support and contain the words you entered in the Search box. BigFix monitors your search topic. ■ Full-text Search Matches - It automatically ...gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To learn more ...
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Chapter 1: Getting Help You can find the Gateway Web site, Online Support, and technical support contact information on the label located on the bottom of your notebook. Gateway contact information To help you locate Gateway contact information, you can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Website: Online Support: Tech Support Phone: Hours: 8 www.gateway.com
Chapter 1: Getting Help You can find the Gateway Web site, Online Support, and technical support contact information on the label located on the bottom of your notebook. Gateway contact information To help you locate Gateway contact information, you can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Website: Online Support: Tech Support Phone: Hours: 8 www.gateway.com
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Chapter 2: Checking Out Your Gateway Notebook Right PC Card slot Memory USB ports card reader IEEE 1394 port Ethernet jack USB ports Modem jack Component Icon Description PC Card slot ..., see "Using the memory card reader" on page 53. For more information, see "Adding and removing a PC Card" on page 52. The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, and Secure Digital™. Memory card reader Insert a memory card from a digital camera, MP3 player, PDA...
Chapter 2: Checking Out Your Gateway Notebook Right PC Card slot Memory USB ports card reader IEEE 1394 port Ethernet jack USB ports Modem jack Component Icon Description PC Card slot ..., see "Using the memory card reader" on page 53. For more information, see "Adding and removing a PC Card" on page 52. The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, and Secure Digital™. Memory card reader Insert a memory card from a digital camera, MP3 player, PDA...
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..., see "Adding or replacing memory" on page 17. Chapter 2: Checking Out Your Gateway Notebook Bottom Docking port Battery Battery latch Customer care label Hard drive bay Website: Online Support: Tech Support Phone: Hours: Battery lock Memory bay System label Modular bay latch Component Icon Docking ... with port replicators designed for your model" on page 75. Slide to release the bay module. 14 www.gateway.com For more information, see "Identifying your Gateway notebook. Warning: Power is not plugged into this latch to unlock the battery. For more information, see ...
..., see "Adding or replacing memory" on page 17. Chapter 2: Checking Out Your Gateway Notebook Bottom Docking port Battery Battery latch Customer care label Hard drive bay Website: Online Support: Tech Support Phone: Hours: Battery lock Memory bay System label Modular bay latch Component Icon Docking ... with port replicators designed for your model" on page 75. Slide to release the bay module. 14 www.gateway.com For more information, see "Identifying your Gateway notebook. Warning: Power is not plugged into this latch to unlock the battery. For more information, see ...
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...of unplugging all of memory. Memory Large programs, such as memory size, memory type, and hard drive size, visit Gateway's Support site at accessories.gateway.com. If your programs are running more slowly than you think they should, try adding more information about using an ... games or graphics programs, use a lot of those connections at one time. Accessories To order accessories, visit the Accessory Store at support.gateway.com. A port replicator also provides additional ports and other expansion features not included with your notebook, you need additional space for more...
...of unplugging all of memory. Memory Large programs, such as memory size, memory type, and hard drive size, visit Gateway's Support site at accessories.gateway.com. If your programs are running more slowly than you think they should, try adding more information about using an ... games or graphics programs, use a lot of those connections at one time. Accessories To order accessories, visit the Accessory Store at support.gateway.com. A port replicator also provides additional ports and other expansion features not included with your notebook, you need additional space for more...
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... and leave your notebook through both the surge protector and the modem. 24 www.gateway.com During an electrical storm, unplug both the power cord and the modem connection. Contact Gateway about returning defective AC adapters. Protect your notebook and peripheral devices by connecting them ...jack. If the battery charge indicator does not turn on page 10 for the first time, turn blue after three hours, contact Gateway Customer Care at support.gateway.com. The battery charge indicator turns on (see "Front" on , unplug the adapter from your notebook, then plug it back...
... and leave your notebook through both the surge protector and the modem. 24 www.gateway.com During an electrical storm, unplug both the power cord and the modem connection. Contact Gateway about returning defective AC adapters. Protect your notebook and peripheral devices by connecting them ...jack. If the battery charge indicator does not turn on page 10 for the first time, turn blue after three hours, contact Gateway Customer Care at support.gateway.com. The battery charge indicator turns on (see "Front" on , unplug the adapter from your notebook, then plug it back...
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Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. 46 www.gateway.com Turn off your notebook (do not place it in the taskbar, the module you are removing a disc or diskette drive, make sure that the ... screw (optional) To change bay modules: 1 If you are removing, then click Stop. -OR- Chapter 4: Using Drives and Ports Changing modules Your notebook's modular bay supports different bay modules, such as a CD drive, combination DVD/CD-RW drive, DVD±RW/CD-RW drive, a second hard drive, a diskette drive, or a secondary...
Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. 46 www.gateway.com Turn off your notebook (do not place it in the taskbar, the module you are removing a disc or diskette drive, make sure that the ... screw (optional) To change bay modules: 1 If you are removing, then click Stop. -OR- Chapter 4: Using Drives and Ports Changing modules Your notebook's modular bay supports different bay modules, such as a CD drive, combination DVD/CD-RW drive, DVD±RW/CD-RW drive, a second hard drive, a diskette drive, or a secondary...
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..., then click My Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. 52 www.gateway.com Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, and Secure Digital™. Using a memory card To access a file on the...
..., then click My Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. 52 www.gateway.com Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, and Secure Digital™. Using a memory card To access a file on the...
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...-swapping, see the PC Card manufacturer's documentation for further information. This slot accepts one Type II card. www.gateway.com 53 You do not need to remove the memory card. If your notebook supports hot-swapping. To remove a memory card: 1 Push the memory card into the memory card slot. The memory card...
...-swapping, see the PC Card manufacturer's documentation for further information. This slot accepts one Type II card. www.gateway.com 53 You do not need to remove the memory card. If your notebook supports hot-swapping. To remove a memory card: 1 Push the memory card into the memory card slot. The memory card...
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... your notebook. Simultaneous display lets you control the presentation from your notebook and at the same time face your notebook or optional port replicator. www.gateway.com 55 For the location of the VGA port, see "Back" on page 13 and "Back" on page 87. 3 Turn on your audience. Your notebook...
... your notebook. Simultaneous display lets you control the presentation from your notebook and at the same time face your notebook or optional port replicator. www.gateway.com 55 For the location of the VGA port, see "Back" on page 13 and "Back" on page 87. 3 Turn on your audience. Your notebook...
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... (100°C), or incinerate. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. Keep away from children. 66 www.gateway.com The entire process will take several hours. Important Do not interrupt the battery recalibration process. Changing ...batteries If your Gateway notebook. Warning Danger of used in this device may present a fire or chemical ...
... (100°C), or incinerate. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. Keep away from children. 66 www.gateway.com The entire process will take several hours. Important Do not interrupt the battery recalibration process. Changing ...batteries If your Gateway notebook. Warning Danger of used in this device may present a fire or chemical ...
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... the hard drive. The next time you turn off. ■ Hibernate - (also called save your notebook completely off the power to support pillars, in large areas such as boarding gates, and under banks of telephones. If power is interrupted, the information is not saved to... them next to most devices except memory. In Standby mode, your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Changing power modes You can use alternate power sources whenever possible. ■ If traveling internationally, take a single-plug surge protector. ■...
... the hard drive. The next time you turn off. ■ Hibernate - (also called save your notebook completely off the power to support pillars, in large areas such as boarding gates, and under banks of telephones. If power is interrupted, the information is not saved to... them next to most devices except memory. In Standby mode, your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Changing power modes You can use alternate power sources whenever possible. ■ If traveling internationally, take a single-plug surge protector. ■...
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... careful not to bump or drop your notebook, and do not put it . Damage due to either extreme is not covered by your notebook to support extra weight. ■ When transporting your notebook, we recommend that you . ■ Keep all liquids away from your notebook away from magnetic fields.... permanent damage to the notebook. ■ Do not block the ventilation fan slots. As a general rule, your notebook is partially discharged. 94 www.gateway.com When spilled onto computer components, almost any objects on top of time, unplug AC power and remove the batteries after it is safest at...
... careful not to bump or drop your notebook, and do not put it . Damage due to either extreme is not covered by your notebook to support extra weight. ■ When transporting your notebook, we recommend that you . ■ Keep all liquids away from your notebook away from magnetic fields.... permanent damage to the notebook. ■ Do not block the ventilation fan slots. As a general rule, your notebook is partially discharged. 94 www.gateway.com When spilled onto computer components, almost any objects on top of time, unplug AC power and remove the batteries after it is safest at...