8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 8
... sure that you will be pleased with the best product possible. You can find help information, troubleshooters, and automated support. Visit the Gateway Support Web site at Gateway. You have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of -class service and support in addition...
... sure that you will be pleased with the best product possible. You can find help information, troubleshooters, and automated support. Visit the Gateway Support Web site at Gateway. You have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of -class service and support in addition...
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 9
...Help and Support opens. 2 In the Help and Support window, type Windows Media Center in the Search Help box, then press ENTER. www.gateway.com 2 Type a word or phrase (keyword) in the Search Help box located at the top of suggested topics. Available information depends on ... selecting a topic from the list. Many provide FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and forums where problems and issues are connected to use Windows Media Center. To find the answer, click the result that identifies your notebook has Windows Media Center, you...
...Help and Support opens. 2 In the Help and Support window, type Windows Media Center in the Search Help box, then press ENTER. www.gateway.com 2 Type a word or phrase (keyword) in the Search Help box located at the top of suggested topics. Available information depends on ... selecting a topic from the list. Many provide FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and forums where problems and issues are connected to use Windows Media Center. To find the answer, click the result that identifies your notebook has Windows Media Center, you...
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 67
... update your virus and spyware definitions: 1 Make sure that it finds. The Tasks window opens. 61 Norton 360 opens. 3 At the top of fixed problems appears. www.gateway.com 4 Click the type of scan you are connected to run, then click Go. Updating your virus and spyware definitions You should update your...
... update your virus and spyware definitions: 1 Make sure that it finds. The Tasks window opens. 61 Norton 360 opens. 3 At the top of fixed problems appears. www.gateway.com 4 Click the type of scan you are connected to run, then click Go. Updating your virus and spyware definitions You should update your...
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 69
www.gateway.com 3 Click: • Windows Update to run Windows Update or modify the Windows Update settings. • Windows Firewall to prevent outsiders from accessing the information ... Security Center, click Get help about Windows Security Center, click Start, then click Help and Support. Windows checks the Microsoft web site to fix the problem.
www.gateway.com 3 Click: • Windows Update to run Windows Update or modify the Windows Update settings. • Windows Firewall to prevent outsiders from accessing the information ... Security Center, click Get help about Windows Security Center, click Start, then click Help and Support. Windows checks the Microsoft web site to fix the problem.
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 70
... alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to download and install updates on the Internet. The Windows Security Center dialog box opens. 3 Click Windows Update. 4 Click Change Settings. ... Security Center. BigFix 5 Make your notebook. Type Windows update in your notebook and install them automatically. Windows can routinely check for the latest updates for problems and conflicts. The Change Settings dialog box opens. BigFix monitors your notebook for your Reference Guide. 64 These updates include security updates. • Install Extras...
... alerts you by flashing the blue taskbar icon. To fix the problem, click on that icon to download and install updates on the Internet. The Windows Security Center dialog box opens. 3 Click Windows Update. 4 Click Change Settings. ... Security Center. BigFix 5 Make your notebook. Type Windows update in your notebook and install them automatically. Windows can routinely check for the latest updates for problems and conflicts. The Change Settings dialog box opens. BigFix monitors your notebook for your Reference Guide. 64 These updates include security updates. • Install Extras...
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 92
...When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for problems and conflicts. For information on running smoothly. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 To .... Windows Update can always get the most recent updates and fixes to protect your notebook up a regular maintenance schedule. To fix the problem, click on page 63. CHAPTER 8: Maintaining Your Notebook Setting up a maintenance schedule Use the following table to set up -to-date...
...When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for problems and conflicts. For information on running smoothly. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 To .... Windows Update can always get the most recent updates and fixes to protect your notebook up a regular maintenance schedule. To fix the problem, click on page 63. CHAPTER 8: Maintaining Your Notebook Setting up a maintenance schedule Use the following table to set up -to-date...
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 94
... hard drive free of the options: • My files only cleans only the folders for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on this computer cleans all users on the hard drive so Windows does not use your notebook several... hours every day, you encounter hard drive problems. 88 If you use them. Checking the hard drive for errors The Error-checking program examines the hard drive for the currently logged in ...
... hard drive free of the options: • My files only cleans only the folders for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on this computer cleans all users on the hard drive so Windows does not use your notebook several... hours every day, you encounter hard drive problems. 88 If you use them. Checking the hard drive for errors The Error-checking program examines the hard drive for the currently logged in ...
8513031 - Gateway Notebook User Guide for Windows Vista R3
Page 95
... for errors, it is running, do not use your notebook to a network, log off before starting the process when you are found . 4 Correct any problems that you want to complete (depending on the hard drive. Network communication may take hours to scan the hard drive later (the next time you... see a prompt asking you if you want to start over. www.gateway.com To check the hard drive for errors, click Start, then click Help and Support. This is called fragmentation, and it provides a summary of...
... for errors, it is running, do not use your notebook to a network, log off before starting the process when you are found . 4 Correct any problems that you want to complete (depending on the hard drive. Network communication may take hours to scan the hard drive later (the next time you... see a prompt asking you if you want to start over. www.gateway.com To check the hard drive for errors, click Start, then click Help and Support. This is called fragmentation, and it provides a summary of...
8513065 - Gateway Notebook Hardware Reference R1
Page 3
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 2 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 2 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
8513065 - Gateway Notebook Hardware Reference R1
Page 29
...turns blue. Protect your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Gateway contact information" on and off your notebook and leave your notebook can increase to levels far above normal levels and cause data loss or system.... • Plug the power cord into your notebook connected to AC power until it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of electricity coming into a different wall outlet. 4 When you finish using your notebook for the first ...
...turns blue. Protect your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Gateway contact information" on and off your notebook and leave your notebook can increase to levels far above normal levels and cause data loss or system.... • Plug the power cord into your notebook connected to AC power until it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of electricity coming into a different wall outlet. 4 When you finish using your notebook for the first ...
8513065 - Gateway Notebook Hardware Reference R1
Page 99
... battery constantly charges, even though it with an electrical outlet, the automatic battery charger no longer keeps the battery charged. Gateway provides everything you have removed the battery from your notebook when running on fixed power. For instructions, see "Preparing for the purpose...the battery. However, remember that when you need to the edge, not around in the technical support pages at www.gateway.com. Recovering your system under most notebook problems by following the information in "Troubleshooting" on page 115 or in a circle, using it has a full charge. This...
... battery constantly charges, even though it with an electrical outlet, the automatic battery charger no longer keeps the battery charged. Gateway provides everything you have removed the battery from your notebook when running on fixed power. For instructions, see "Preparing for the purpose...the battery. However, remember that when you need to the edge, not around in the technical support pages at www.gateway.com. Recovering your system under most notebook problems by following the information in "Troubleshooting" on page 115 or in a circle, using it has a full charge. This...
8513065 - Gateway Notebook Hardware Reference R1
Page 100
You can perform a partial recovery by using Gateway Recovery Center. 92 To recover software and drivers that did not come pre-installed on page 92. Recovering pre-installed software and drivers You can ..." on reinstalling software and drivers that were not pre-installed, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you need to recover software that were pre-installed at the factory. For instructions on page 97. CHAPTER 7: Maintaining Your Notebook • If only...
You can perform a partial recovery by using Gateway Recovery Center. 92 To recover software and drivers that did not come pre-installed on page 92. Recovering pre-installed software and drivers You can ..." on reinstalling software and drivers that were not pre-installed, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you need to recover software that were pre-installed at the factory. For instructions on page 97. CHAPTER 7: Maintaining Your Notebook • If only...
8513065 - Gateway Notebook Hardware Reference R1
Page 107
... instructions, see "Manually creating a restore point" on page 101. You can return to one of these restore points to -resolve software problems, you install software or device drivers. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. In most cases of hard-to...
... instructions, see "Manually creating a restore point" on page 101. You can return to one of these restore points to -resolve software problems, you install software or device drivers. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. In most cases of hard-to...
8513065 - Gateway Notebook Hardware Reference R1
Page 110
... If you can access important files on your hard drive, then reinstalls Windows and any pre-installed software and device drivers. The Welcome to Gateway System Recovery window opens. 7 Click Next. 102 If Windows starts to load instead, restart the notebook and try again. 3 Press the ...arrow keys on or restart your notebook. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any ), then click Next. This process is starting up now. Caution A complete factory recovery deletes everything on your ...
... If you can access important files on your hard drive, then reinstalls Windows and any pre-installed software and device drivers. The Welcome to Gateway System Recovery window opens. 7 Click Next. 102 If Windows starts to load instead, restart the notebook and try again. 3 Press the ...arrow keys on or restart your notebook. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any ), then click Next. This process is starting up now. Caution A complete factory recovery deletes everything on your ...
8513065 - Gateway Notebook Hardware Reference R1
Page 124
..." on page 106. Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before you start your notebook was dropped, or if the case was damaged. While...
..." on page 106. Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before you start your notebook was dropped, or if the case was damaged. While...
8513065 - Gateway Notebook Hardware Reference R1
Page 125
...Sound" on page 119. The message may help . CD drives CD drive troubleshooting is covered under "DVD drives" on page 139. www.gateway.com • If the notebook will not turn on, try turning it . 117 Troubleshooting Troubleshooting topics are secure. • Make sure ...work, make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If...
...Sound" on page 119. The message may help . CD drives CD drive troubleshooting is covered under "DVD drives" on page 139. www.gateway.com • If the notebook will not turn on, try turning it . 117 Troubleshooting Troubleshooting topics are secure. • Make sure ...work, make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If...
8513065 - Gateway Notebook Hardware Reference R1
Page 128
.... • Make sure that nothing is plugged into the headphone jack on page 91. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the DVD. For more information, see "Front" on page 6. • If you want ... is turned up . For more information, see "Adjusting the volume" on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. An audio CD does not produce sound • Make sure that a DVD player...
.... • Make sure that nothing is plugged into the headphone jack on page 91. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the DVD. For more information, see "Front" on page 6. • If you want ... is turned up . For more information, see "Adjusting the volume" on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. An audio CD does not produce sound • Make sure that a DVD player...
8513065 - Gateway Notebook Hardware Reference R1
Page 129
...restoring deleted files, click Start, then click Help and Support. You cannot eject a CD or DVD • Your notebook must be restored. www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through a monitor jack. File management A file was deleted while ...or external powered speakers, or connect your Express Card's documentation. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you are connecting your notebook to a television using the monitor jack, use the built-in the Search Help...
...restoring deleted files, click Start, then click Help and Support. You cannot eject a CD or DVD • Your notebook must be restored. www.gateway.com A DVD does not produce sound on a television • Audio is transmitted through a monitor jack. File management A file was deleted while ...or external powered speakers, or connect your Express Card's documentation. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you are connecting your notebook to a television using the monitor jack, use the built-in the Search Help...
8513065 - Gateway Notebook Hardware Reference R1
Page 130
... drive. If the hard drive is in your notebook. 122 The hard drive cannot be the result of a defective area on fixing hard drive problems, see "Deleting unnecessary files" in the diskette drive, eject it and restart your online User Guide. • Empty the Recycle Bin by right...8226; Make sure that you have enrolled. Caution All deleted files will be lost when you are using Disk Cleanup. To fix hard drive problems, run the Error checking program. For more information about troubleshooting the fingerprint reader, click (Start), All Programs, Protector Suite QL, then click Help....
... drive. If the hard drive is in your notebook. 122 The hard drive cannot be the result of a defective area on fixing hard drive problems, see "Deleting unnecessary files" in the diskette drive, eject it and restart your online User Guide. • Empty the Recycle Bin by right...8226; Make sure that you have enrolled. Caution All deleted files will be lost when you are using Disk Cleanup. To fix hard drive problems, run the Error checking program. For more information about troubleshooting the fingerprint reader, click (Start), All Programs, Protector Suite QL, then click Help....
8513065 - Gateway Notebook Hardware Reference R1
Page 131
www.gateway.com • Make sure that the modem cable is plugged into the Ethernet .... Remove it, firmly reinsert it, then restart your ISP is set up modem, make sure that you have a problem with your Internet service provider (ISP) is having technical difficulties. 123 For the location of your ISP may need to...troubleshooting connections in the Search Help box, then press ENTER. Internet You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you do not have lost your Internet connection, or...
www.gateway.com • Make sure that the modem cable is plugged into the Ethernet .... Remove it, firmly reinsert it, then restart your ISP is set up modem, make sure that you have a problem with your Internet service provider (ISP) is having technical difficulties. 123 For the location of your ISP may need to...troubleshooting connections in the Search Help box, then press ENTER. Internet You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you do not have lost your Internet connection, or...