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...CHAPTER 1: Getting Help Thank you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most stringent quality control tests to answer... questions about your notebook. You have a problem, our knowledgeable, dedicated customer service department will provide you are sure that you with the...
...CHAPTER 1: Getting Help Thank you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most stringent quality control tests to answer... questions about your notebook. You have a problem, our knowledgeable, dedicated customer service department will provide you are sure that you with the...
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Contacting Gateway The label on the particular Help site to perform a task while you are ... Help and Support window, type Windows Media Center in the Search Help box located at the top of suggested topics. www.gateway.com 2 Type a word or phrase (keyword) in the Search Help box, then press ENTER. The Media Center Help window... matches your notebook has Windows Media Center, you can access help : 1 Click (Start), then click Help and Support. Gateway Customer Care will need this information if you receive a list of any Help and Support screen, then press ENTER. Many provide...
Contacting Gateway The label on the particular Help site to perform a task while you are ... Help and Support window, type Windows Media Center in the Search Help box located at the top of suggested topics. www.gateway.com 2 Type a word or phrase (keyword) in the Search Help box, then press ENTER. The Media Center Help window... matches your notebook has Windows Media Center, you can access help : 1 Click (Start), then click Help and Support. Gateway Customer Care will need this information if you receive a list of any Help and Support screen, then press ENTER. Many provide...
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When the scan is finished, a summary of the window, click Tasks. Norton 360 opens. 3 At the top of fixed problems appears. The Tasks window opens. 61 www.gateway.com 4 Click the type of scan you are connected to run, then click Go. Updating your virus and spyware definitions You should update your computer...
When the scan is finished, a summary of the window, click Tasks. Norton 360 opens. 3 At the top of fixed problems appears. The Tasks window opens. 61 www.gateway.com 4 Click the type of scan you are connected to run, then click Go. Updating your virus and spyware definitions You should update your computer...
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..., click Start, then click Help and Support. Windows checks the Microsoft web site to fix the problem. For more information about Security Center. Type security center in the Search Help box, then press ENTER. www.gateway.com 3 Click: • Windows Update to run Windows Update or modify the Windows Update settings. •...
..., click Start, then click Help and Support. Windows checks the Microsoft web site to fix the problem. For more information about Security Center. Type security center in the Search Help box, then press ENTER. www.gateway.com 3 Click: • Windows Update to run Windows Update or modify the Windows Update settings. •...
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...in your notebook. The Windows Security Center dialog box opens. 3 Click Windows Update. 4 Click Change Settings. To fix the problem, click on the Internet. Scheduling automatic updates Use the Windows Security Center to schedule automatic updates. BigFix monitors your notebook. The...Settings dialog box opens. CHAPTER 6: Protecting Your Notebook 4 Click: • Install Updates to download and install updates on your notebook for problems and conflicts. To schedule automatic updates: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Your notebook may ...
...in your notebook. The Windows Security Center dialog box opens. 3 Click Windows Update. 4 Click Change Settings. To fix the problem, click on the Internet. Scheduling automatic updates Use the Windows Security Center to schedule automatic updates. BigFix monitors your notebook. The...Settings dialog box opens. CHAPTER 6: Protecting Your Notebook 4 Click: • Install Updates to download and install updates on your notebook for problems and conflicts. To schedule automatic updates: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Your notebook may ...
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... can always get the most recent updates and fixes to choose updates for your notebook up-to set up a regular maintenance schedule. Whenever BigFix detects a problem, it alerts you keep it running Windows Update, see "Protecting Your Notebook" on page 63. Type windows update in the Search Help box, then press... -date. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for problems and conflicts.
... can always get the most recent updates and fixes to choose updates for your notebook up-to set up a regular maintenance schedule. Whenever BigFix detects a problem, it alerts you keep it running Windows Update, see "Protecting Your Notebook" on page 63. Type windows update in the Search Help box, then press... -date. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for problems and conflicts.
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... The Error-checking program examines the hard drive for the currently logged in user. • Files from all folders. If you encounter hard drive problems. 88 Help For more information about keeping the hard drive free of files you want to delete, then click OK. Type disk cleanup in the...Support. The types of the options: • My files only cleans only the folders for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on this computer cleans all users on the hard drive so Windows does not use your notebook less...
... The Error-checking program examines the hard drive for the currently logged in user. • Files from all folders. If you encounter hard drive problems. 88 Help For more information about keeping the hard drive free of files you want to delete, then click OK. Type disk cleanup in the...Support. The types of the options: • My files only cleans only the folders for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on this computer cleans all users on the hard drive so Windows does not use your notebook less...
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www.gateway.com To check the hard drive for disk errors in different places on the drive can improve hard ... of the drive being used, so if you try to check your hard drive for errors, it found. 4 Correct any problems that are connected to scan the hard drive later (the next time you are found by following the on the size of ...need your notebook for several minutes. If you see a prompt asking you if you want to check for the pieces of the problems that you want to a network, log off before starting the process when you see this prompt, click Schedule disc check. Help ...
www.gateway.com To check the hard drive for disk errors in different places on the drive can improve hard ... of the drive being used, so if you try to check your hard drive for errors, it found. 4 Correct any problems that are connected to scan the hard drive later (the next time you are found by following the on the size of ...need your notebook for several minutes. If you see a prompt asking you if you want to check for the pieces of the problems that you want to a network, log off before starting the process when you see this prompt, click Schedule disc check. Help ...
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 2 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 2 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
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... does not turn on, complete the following steps until the battery charge indicator turns blue. The battery charge indicator turns on (see "Gateway contact information" on the Customer Care label. Protecting from your notebook connected to AC power until it back in. • Press FN... notebook and leave your notebook, then plug it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). www.gateway.com 2 Connect the AC adapter to your 21 Protect your notebook's power connector. 3 Plug the power ...
... does not turn on, complete the following steps until the battery charge indicator turns blue. The battery charge indicator turns on (see "Gateway contact information" on the Customer Care label. Protecting from your notebook connected to AC power until it back in. • Press FN... notebook and leave your notebook, then plug it turns on: • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). www.gateway.com 2 Connect the AC adapter to your 21 Protect your notebook's power connector. 3 Plug the power ...
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...your notebook for additional system recovery options, you need to run on page 115 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. This reduces ... a full charge. Cleaning CDs or DVDs Wipe from your system). Recovering your system under most notebook problems by following the information in "Troubleshooting" on AC power, remove the battery. Gateway provides everything you should create a set of the notebook's software (also called recovering or restoring your ...
...your notebook for additional system recovery options, you need to run on page 115 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. This reduces ... a full charge. Cleaning CDs or DVDs Wipe from your system). Recovering your system under most notebook problems by following the information in "Troubleshooting" on AC power, remove the battery. Gateway provides everything you should create a set of the notebook's software (also called recovering or restoring your ...
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... or two items of recovery discs (you must create the discs) or by returning your system to a previous state when everything was working correctly, the problem may be solved by recovering the software and device drivers that software's installation instructions. If you need to reinstall Windows from the Windows DVD, then..." on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 92 To recover software and drivers that were pre-installed at the factory.
... or two items of recovery discs (you must create the discs) or by returning your system to a previous state when everything was working correctly, the problem may be solved by recovering the software and device drivers that software's installation instructions. If you need to reinstall Windows from the Windows DVD, then..." on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 92 To recover software and drivers that were pre-installed at the factory.
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You can return to one of these restore points to -resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER. The Backup and Restore Center opens. 99 ..., and also each time you can also create a restore point manually. To restore using Microsoft System Restore, click Start, then click Help and Support. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. In most cases of hard-to get your system...
You can return to one of these restore points to -resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER. The Backup and Restore Center opens. 99 ..., and also each time you can also create a restore point manually. To restore using Microsoft System Restore, click Start, then click Help and Support. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. In most cases of hard-to get your system...
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...factory condition If your notebook's problems are not solved by any of the other recovery options, you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. This process is starting up now. The Gateway Recovery Center opens. Your notebook... its factory condition. b While the notebook is called a factory recovery. The System Recovery Options menu opens. 6 Click Restore Application. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 ...
...factory condition If your notebook's problems are not solved by any of the other recovery options, you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. This process is starting up now. The Gateway Recovery Center opens. Your notebook... its factory condition. b While the notebook is called a factory recovery. The System Recovery Options menu opens. 6 Click Restore Application. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 ...
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..., and while the modem cable, network cable, and AC power adapter are connected to the AC power adapter. • If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are damaged, if your notebook and contact a qualified computer technician. CHAPTER 9: Troubleshooting Safety guidelines Warning Do...
..., and while the modem cable, network cable, and AC power adapter are connected to the AC power adapter. • If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are damaged, if your notebook and contact a qualified computer technician. CHAPTER 9: Troubleshooting Safety guidelines Warning Do...
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... turn on, try turning it on with the notebook plugged in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction...
... turn on, try turning it on with the notebook plugged in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction...
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... off. • If you are using the built-in and turned on page 91. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. For more information, see "Front" on page 6. • If you want to play is turned up ,...is facing up . For more information, see "Adjusting the volume" on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. An audio CD does not produce sound • Make sure that ...
... off. • If you are using the built-in and turned on page 91. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. For more information, see "Front" on page 6. • If you want to play is turned up ,...is facing up . For more information, see "Adjusting the volume" on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. An audio CD does not produce sound • Make sure that ...
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... troubleshooting is covered under "Networks (wired)" on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you have correctly installed required software for the Express Card. File management A file was deleted while holding down ...want to hear sound while playing a DVD. For the location of headphones or external powered speakers, or connect your Express Card's documentation. www.gateway.com A DVD does not produce sound on page 133. If you are connecting your notebook to a television using the monitor jack, use ...
... troubleshooting is covered under "Networks (wired)" on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you have correctly installed required software for the Express Card. File management A file was deleted while holding down ...want to hear sound while playing a DVD. For the location of headphones or external powered speakers, or connect your Express Card's documentation. www.gateway.com A DVD does not produce sound on page 133. If you are connecting your notebook to a television using the monitor jack, use ...
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... in your notebook. 122 Help For more information about file management, click Start, then click Help and Support. To fix hard drive problems, run the Error checking program. For instructions on the hard drive. Caution All deleted files will be the result of a defective area... on fixing hard drive problems, see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. You see a "Data error" message •...
... in your notebook. 122 Help For more information about file management, click Start, then click Help and Support. To fix hard drive problems, run the Error checking program. For instructions on the hard drive. Caution All deleted files will be the result of a defective area... on fixing hard drive problems, see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. You see a "Data error" message •...
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Remove it, firmly reinsert it, then restart your browser, then reconnect and open the browser. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack. For more information about... sure that your account with your Internet service provider (ISP) is having technical difficulties. 123 Internet You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you still get the error, your network jack, see "Back" on page 7. • Make sure...
Remove it, firmly reinsert it, then restart your browser, then reconnect and open the browser. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack. For more information about... sure that your account with your Internet service provider (ISP) is having technical difficulties. 123 Internet You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you still get the error, your network jack, see "Back" on page 7. • Make sure...