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... yourself with the best product possible. If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Thanks again, from your new Gateway notebook for purchasing our notebook! We sincerely hope that you for...
... yourself with the best product possible. If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Thanks again, from your new Gateway notebook for purchasing our notebook! We sincerely hope that you for...
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... menu bar and selecting Online Support from the list. Many provide FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and forums where problems and issues are taken. CHAPTER 1: Getting Help Using online help If you are connected to the Internet, many programs provide information online so you can...
... menu bar and selecting Online Support from the list. Many provide FAQs (Frequently Asked Questions), a search feature, articles about their software, tutorials, and forums where problems and issues are taken. CHAPTER 1: Getting Help Using online help If you are connected to the Internet, many programs provide information online so you can...
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... box opens. 3 Click Windows Update. These updates include security updates. • Install Extras to keep Windows and your notebook's system software up to fix the problem.
... box opens. 3 Click Windows Update. These updates include security updates. • Install Extras to keep Windows and your notebook's system software up to fix the problem.
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... about the latest bugs, security alerts, and updates from BigFix sites on that icon to the schedule settings, then click OK. www.gateway.com 4 Click Change Settings. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. The Change Settings dialog box opens. Your notebook may include BigFix. It...
... about the latest bugs, security alerts, and updates from BigFix sites on that icon to the schedule settings, then click OK. www.gateway.com 4 Click Change Settings. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. The Change Settings dialog box opens. Your notebook may include BigFix. It...
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... and keep your online User Guide. Using BigFix BigFix monitors your notebook's operating system, software, and hardware. Whenever BigFix detects a problem, it running Windows Update, see "Protecting Your Notebook" on your notebook and provides you by flashing the blue taskbar icon. To fix the... problem, click on the Internet. For information on running smoothly. For more information about BigFix, click Help, then click Tutorial. 92 Use...
... and keep your online User Guide. Using BigFix BigFix monitors your notebook's operating system, software, and hardware. Whenever BigFix detects a problem, it running Windows Update, see "Protecting Your Notebook" on your notebook and provides you by flashing the blue taskbar icon. To fix the... problem, click on the Internet. For information on running smoothly. For more information about BigFix, click Help, then click Tutorial. 92 Use...
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www.gateway.com Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 5 Click OK. If you want to check for errors, you see ... for errors: 1 Click (Start) then click Computer. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found by following the on the hard drive so Windows does not use your notebook less frequently, once a month may take several ...
www.gateway.com Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 5 Click OK. If you want to check for errors, you see ... for errors: 1 Click (Start) then click Computer. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found by following the on the hard drive so Windows does not use your notebook less frequently, once a month may take several ...
8512936 - Gateway Notebook Reference Guide R0
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 ...your notebook 19 Avoiding discomfort and injury from repetitive strain . . 19 Connecting the AC adapter 20 Protecting from power source problems 21 Connecting to a broadband modem or network 22 Connecting the optional dial-up modem 23 Starting your notebook 24 Waking ...
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... wall outlet. If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on : • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). The battery charge ...indicator turns on (see "Gateway contact information" on , complete the following steps until the battery charge indicator ...
... wall outlet. If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on : • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). The battery charge ...indicator turns on (see "Gateway contact information" on , complete the following steps until the battery charge indicator ...
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... you want to recover your system You can solve most conditions. Recovering your system under most notebook problems by following the information in "Troubleshooting" on page 115 or in the technical support pages at www.gateway.com. This reduces the life of the notebook's software (also called recovering or restoring your notebook...
... you want to recover your system You can solve most conditions. Recovering your system under most notebook problems by following the information in "Troubleshooting" on page 115 or in the technical support pages at www.gateway.com. This reduces the life of the notebook's software (also called recovering or restoring your notebook...
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... your only option for system recovery may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by re-installing the software or the hardware drivers. For instructions on reinstalling software and drivers that were not pre-...installed, see that you created. • To re-install Windows using the Windows DVD, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 92 If you need to a previous state when everything was working correctly. You can perform a partial recovery by recovering the ...
... your only option for system recovery may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by re-installing the software or the hardware drivers. For instructions on reinstalling software and drivers that were not pre-...installed, see that you created. • To re-install Windows using the Windows DVD, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 92 If you need to a previous state when everything was working correctly. You can perform a partial recovery by recovering the ...
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...Control Panel, System and Maintenance, then click Backup and Restore Center. You can return to one of these restore points to -resolve software problems, you install software or device drivers. The Backup and Restore Center opens. 99 For instructions, see "Manually creating a restore point" ...on page 101. Type windows system restore in the Search Help box, then press ENTER. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. To restore using Microsoft System Restore...
...Control Panel, System and Maintenance, then click Backup and Restore Center. You can return to one of these restore points to -resolve software problems, you install software or device drivers. The Backup and Restore Center opens. 99 For instructions, see "Manually creating a restore point" ...on page 101. Type windows system restore in the Search Help box, then press ENTER. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. To restore using Microsoft System Restore...
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... ENTER. b Click Recovery, then click Next. b While the notebook is called a factory recovery. This process is starting up now. The Gateway Recovery Center opens. Your notebook restarts. 2 If you can access important files on or restart your notebook. If Windows starts to load instead...: 1 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you can still...
... ENTER. b Click Recovery, then click Next. b While the notebook is called a factory recovery. This process is starting up now. The Gateway Recovery Center opens. Your notebook restarts. 2 If you can access important files on or restart your notebook. If Windows starts to load instead...: 1 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you can still...
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..."Preventing static electricity discharge" on . 116 Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try to your notebook. • Make sure that you are damaged, if your notebook and contact a qualified computer technician....make sure that it is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove ...
..."Preventing static electricity discharge" on . 116 Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try to your notebook. • Make sure that you are damaged, if your notebook and contact a qualified computer technician....make sure that it is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove ...
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... exact message. Diskette drive (external) The diskette drive is covered under "DVD drives" on page 119. The message may help . www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then ...in a program, see the program's printed documentation or the online help Gateway Customer Care in alphabetical order. Troubleshooting Troubleshooting topics are secure. • Make sure that all connections are listed in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the ...
... exact message. Diskette drive (external) The diskette drive is covered under "DVD drives" on page 119. The message may help . www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then ...in a program, see the program's printed documentation or the online help Gateway Customer Care in alphabetical order. Troubleshooting Troubleshooting topics are secure. • Make sure that all connections are listed in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the ...
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.... For more information, see "Recovering pre-installed software and drivers" on . • Clean the disc. You may be experiencing some temporary memory problems. Shut down and restart your notebook. • Make sure that the volume control on page 49. • Make sure that nothing is plugged ...the notebook. For more information, see "Cleaning CDs or DVDs" on page 91. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your online User Guide. For instructions on how to play these CDs on your notebook. • Reinstall the audio...
.... For more information, see "Recovering pre-installed software and drivers" on . • Clean the disc. You may be experiencing some temporary memory problems. Shut down and restart your notebook. • Make sure that the volume control on page 49. • Make sure that nothing is plugged ...the notebook. For more information, see "Cleaning CDs or DVDs" on page 91. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your online User Guide. For instructions on how to play these CDs on your notebook. • Reinstall the audio...
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... eject a CD or DVD • Your notebook must be restored. If you are connecting your notebook to remove CDs and DVDs. www.gateway.com A DVD does not produce sound on page 133. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on a television • Audio... is transmitted through an HDMI connection, however, audio is having problems • Make sure that you have correctly installed required software for the Express Card. File management A file was deleted while holding down the...
... eject a CD or DVD • Your notebook must be restored. If you are connecting your notebook to remove CDs and DVDs. www.gateway.com A DVD does not produce sound on page 133. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on a television • Audio... is transmitted through an HDMI connection, however, audio is having problems • Make sure that you have correctly installed required software for the Express Card. File management A file was deleted while holding down the...
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...on deleting unnecessary files, see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. To fix hard drive problems, run the Error checking program. If the hard drive is in your online User Guide. • Empty the Recycle Bin by right-clicking... Recycle Bin. Type the keyword file management in your online User Guide. For more information, see "Running the TouchStrip Tutorial" on fixing hard drive problems, see a "General failure reading drive C" error message • If a diskette is full, copy any files not regularly used to another drive....
...on deleting unnecessary files, see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. To fix hard drive problems, run the Error checking program. If the hard drive is in your online User Guide. • Empty the Recycle Bin by right-clicking... Recycle Bin. Type the keyword file management in your online User Guide. For more information, see "Running the TouchStrip Tutorial" on fixing hard drive problems, see a "General failure reading drive C" error message • If a diskette is full, copy any files not regularly used to another drive....
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... drive kit" on page 10. -OR- Help For more information about troubleshooting Internet connections, click Start, then click Help and Support. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack. Contact your notebook has... difficulties. Double-check the URL or try a different URL. For the location of your ISP may need to browse the Internet • This problem can occur when you have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make sure that the modem...
... drive kit" on page 10. -OR- Help For more information about troubleshooting Internet connections, click Start, then click Help and Support. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack. Contact your notebook has... difficulties. Double-check the URL or try a different URL. For the location of your ISP may need to browse the Internet • This problem can occur when you have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make sure that the modem...
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... it dries, you may provide lower quality video. Media Center This section only covers problems relating to Media Center mode. Media Center mode is not covered in this section, go to the Gateway support Web Site at www.gateway.com. To view Media Center troubleshooting information that the keyboard port works. • .... A progressive scan display device with an HDMI or VGA input is the best choice. 125 Let the keyboard dry before using it again. www.gateway.com • Try a keyboard that you know works to make sure that is available only on your notebook and unplug the keyboard.
... it dries, you may provide lower quality video. Media Center This section only covers problems relating to Media Center mode. Media Center mode is not covered in this section, go to the Gateway support Web Site at www.gateway.com. To view Media Center troubleshooting information that the keyboard port works. • .... A progressive scan display device with an HDMI or VGA input is the best choice. 125 Let the keyboard dry before using it again. www.gateway.com • Try a keyboard that you know works to make sure that is available only on your notebook and unplug the keyboard.
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Many older TVs cannot display this high of connection used-You can cause problems and affect the video quality. For more information about changing the screen resolution, see "Changing color depth and screen resolution" in speakers, a set of video ... port. VGA only transmits video. The notebook has two video outputs: • HDMI-If your notebook to a stereo system to the TV's HDMI In port. Gateway recommends using high-quality video cables that can lower video quality. • Screen resolution-By default, the notebook uses a screen resolution optimized for TV images...
Many older TVs cannot display this high of connection used-You can cause problems and affect the video quality. For more information about changing the screen resolution, see "Changing color depth and screen resolution" in speakers, a set of video ... port. VGA only transmits video. The notebook has two video outputs: • HDMI-If your notebook to a stereo system to the TV's HDMI In port. Gateway recommends using high-quality video cables that can lower video quality. • Screen resolution-By default, the notebook uses a screen resolution optimized for TV images...