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Quick Start Guide - Page 1
... Choose an 'Internet Service Provider 21 Network connections 22 Surf the Net 24
Helpdesk
26
Safe Computing 26
Maintenance 26
Updates 29
Security 29
Windows Remote Assistance 34
Diagnose & Repair 35
Top Troubleshooting Cases 35
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Quick Start Guide - Page 3
... in the Quick Start & Troubleshooting Guide did not help fix it contains up-to contact technical support in your proof of this guide. If you call us will ensure better and quicker service. Important Information - 3 To make sure you check Gateway InfoCentre, the electronic user's guide installed on if possible.
You need to update the guide at least once online...
Quick Start Guide - Page 19
... F1 on Start > Windows Media Center. Remember to update InfoCentre to upgrade your computer has a TV tuner). You may watch television (if your computer. You should also make regular visits to www.gateway.com and check out the Support section: it will start the media program installed on how to view the latest information about...
Quick Start Guide - Page 21
...Service Provider'
Using the Internet has become a natural part of these steps you register. The ISP you may not be eligible for DSL, you already have an account, click Sign Up and follow the instructions...updates, and make your computer.
Just a few simple steps can connect you first start your own updates...installed option and may need additional ...16... your computer model, your location...
Quick Start Guide - Page 22
This service is a group of computers (for detailed setup instructions. Network connections
A LAN (Local Area Network) is generally available in your Access point/router for example, within an office building or home) that share a common communications line and resources. When you set up a wireless network is used to connect peripheral devices to the access point...
Quick Start Guide - Page 28
...cannot access the Windows desktop: 1. driver installations or specific software).
These programs will not work .
28 - System Restore options Restore your personal documents or emails (it was created. By default Windows saves snapshots of itself when major changes are made to a previous time if necessary.
Quick Start & Troubleshooting Guide This will automatically restart and open...
Quick Start Guide - Page 39
...problem. Please also check the recommendations on models featuring a numeric keypad).
Are there updates...system may check the Gateway Support Website on the cross...problem and avoid it . Click on End Task.
If the program was originally supplied with your computer, you run erratically, there are good chances that a specific...-date? Miscellaneous Troubleshooting
Keyboard & Touchpad
...
Quick Start Guide - Page 41
...click on the speaker icon in the drive tray. a. d.
Certain ISPs require a short setup period to avoid illegal copying. Re-type them if necessary. e. Your sound hardware does not...incorrect user name and/or password. Your Internet settings (browser, email, or connection) may not be accepted immediately. Check your ISP whether the service is unavailable. When you restart...
Quick Start Guide - Page 43
... your ISP whether the service is out of your printer's manual for the network connection icon at the lower right part of Always show all icons and notifications on the taskbar and then OK. Make sure you need to be established. Should you follow the installation instructions provided with your printer. Problem/Error
The printer is OFF...
Quick Start Guide - Page 44
...Information. Plug the printer into a different wall socket.
b. Quick Start & Troubleshooting Guide Use a grounded AC power outlet (or power strip). Try reinstalling your printer cable is not installed correctly in Windows. For support, please contact the manufacturer's hotline. Click on -screen instructions. 3. The printer is not connected properly
No power is supplied to...
Quick Start Guide - Page 45
... For best results, an authorized service provider should check the supplied manual first. Each type of device has its own installation specifications, so please check the documentation provided with your original computer hardware drivers, you may damage your computer's specifications on page 46 for more help and advice. Hardware Caution: Gateway strongly recommends that you never change...
Quick Start Guide - Page 46
... to a previous state when everything was working correctly, the problem may need to reinstall the software and device drivers that product's documentation or technical support Web site.
3. Quick Start & Troubleshooting Guide Perform minor fixes. Reset your pre-installed software and drivers: 1. If nothing else has solved the problem and you are recovering from your system to its...
Quick Start Guide - Page 47
...install software or device drivers. Returning to complete the installation. A confirmation message box appears. 4. Repeat this step for the item you can return to one of hard-to-resolve software problems, you want to install... Support. Click on -screen prompts to a previous system condition
Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens...
Quick Start Guide - Page 48
... will take a while, but a Gateway Recovery Management screen shows you have created. Caution: Continuing the process will erase all pre-installed software and drivers:
1. Use your computer. 5. Caution: This complete recovery deletes everything to return your system to its progress. Click on -screen prompts for first-time system setup. Recovering from within Windows" below...
Quick Start Guide - Page 50
...Part 68 of the Code of Federal Regulations (CFR 47) rules.
Wireless devices that temporary discontinuance of service... See installation instructions for ... service ...PART 68 OF THE CODE...installed ....
Contact Gateway for use... Part ... service ...line service is ...problem is only applicable if these devices are not user-serviceable. Refer to the system label to a line, as set...for service....
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