8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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... page 92. Occasionally, discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. • Reinstall the device driver. 73 For more information, see "Identifying optical drive types" on page 24. • Your computer may not be experiencing some temporary memory problems. Shut down...
... page 92. Occasionally, discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. • Reinstall the device driver. 73 For more information, see "Identifying optical drive types" on page 24. • Your computer may not be experiencing some temporary memory problems. Shut down...
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For more information, see "Cleaning optical discs" on page 61. • Reinstall the appropriate device drivers. To identify your drive type, see "Cleaning optical discs" on page 61. • Shut down and restart your computer. • Clean the disc. CHAPTER 6: Troubleshooting ... 30. • If you have a DVD drive. You may not be read by your DVD drive's regional code may not match. • Reinstall the device driver. 74
For more information, see "Cleaning optical discs" on page 61. • Reinstall the appropriate device drivers. To identify your drive type, see "Cleaning optical discs" on page 61. • Shut down and restart your computer. • Clean the disc. CHAPTER 6: Troubleshooting ... 30. • If you have a DVD drive. You may not be read by your DVD drive's regional code may not match. • Reinstall the device driver. 74
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... a final judgment about changing the screen resolution, click Start, then click Help and Support. The text on , try restarting your computer. • Reinstall the device driver. If the display is turned on, the power LED should be lit. • Make sure that the video cable is plugged in the Search Help...
... a final judgment about changing the screen resolution, click Start, then click Help and Support. The text on , try restarting your computer. • Reinstall the device driver. If the display is turned on, the power LED should be lit. • Make sure that the video cable is plugged in the Search Help...
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...and the number of users accessing those computers • The complexity of air with your Internet service provider (ISP) is not stuck. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open...; Make sure that a key is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. Contact your computer. 81 For more information, see a "keyboard stuck" or "key failure" error message • Make sure that nothing is resting ...
...and the number of users accessing those computers • The complexity of air with your Internet service provider (ISP) is not stuck. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open...; Make sure that a key is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. Contact your computer. 81 For more information, see a "keyboard stuck" or "key failure" error message • Make sure that nothing is resting ...
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... After adding paper, make sure that the printer is not set to use. See the printer documentation for instructions for instructions on installing the printer driver. The Printers window opens. 3 Right-click the printer you want to work offline: 1 Click (Start), then click Control Panel. To make ... error message • Make sure that you need to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Most printers have been printed before sending additional files to the printer. • If you print large files or many files at one time,...
... After adding paper, make sure that the printer is not set to use. See the printer documentation for instructions for instructions on installing the printer driver. The Printers window opens. 3 Right-click the printer you want to work offline: 1 Click (Start), then click Control Panel. To make ... error message • Make sure that you need to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Most printers have been printed before sending additional files to the printer. • If you print large files or many files at one time,...
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...8226; Make sure that the universal jacks are turned up. Recovering your computer for software and device driver recovery" on page 30. • Make sure that mute controls are turned off. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the volume controls... jacks" on . • See the speaker setup poster to recover your system). Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. For more information, see "Adjusting the volume" on page 30. • If you are using external speakers: • Make sure that...
...8226; Make sure that the universal jacks are turned up. Recovering your computer for software and device driver recovery" on page 30. • Make sure that mute controls are turned off. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the volume controls... jacks" on . • See the speaker setup poster to recover your system). Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. For more information, see "Adjusting the volume" on page 30. • If you are using external speakers: • Make sure that...
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...the problem may be solved by recovering the software and device drivers that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 You can perform a partial recovery by re...-installing the software or the hardware drivers. For instructions, see "Using Microsoft System Restore" on page...
...the problem may be solved by recovering the software and device drivers that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 You can perform a partial recovery by re...-installing the software or the hardware drivers. For instructions, see "Using Microsoft System Restore" on page...
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...while you have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The What would you like to do not come with your computer, you should create a set.... dialog box opens. 3 Click Create system recovery discs, then click Next. 95 www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to recover your pre...
...while you have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The What would you like to do not come with your computer, you should create a set.... dialog box opens. 3 Click Create system recovery discs, then click Next. 95 www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to recover your pre...
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... to label each disc 1 of x, 2 of x, 3 of the discs and store them in a safe place. 96 If you need to label each disc "Software and Driver Recovery," along with a short description of recovery discs. 5 If you remove each disc from the drive, use the marker to create a full set , Recovery23 for...
... to label each disc 1 of x, 2 of x, 3 of the discs and store them in a safe place. 96 If you need to label each disc "Software and Driver Recovery," along with a short description of recovery discs. 5 If you remove each disc from the drive, use the marker to create a full set , Recovery23 for...
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... pre-installed, click Hardware, then click Device driver recovery. 97 For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. OR To recover device drivers that was pre-installed, click Programs, then...
... pre-installed, click Hardware, then click Device driver recovery. 97 For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. OR To recover device drivers that was pre-installed, click Programs, then...
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... an AutoPlay dialog box appears, click Run Grc_Vista.exe. CHAPTER 6: Troubleshooting 3 Click the software or driver you need to recover, then click Next. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. If... a recovery disc does not offer the software or driver you want to recover, try another disc. To recover software and...
... an AutoPlay dialog box appears, click Run Grc_Vista.exe. CHAPTER 6: Troubleshooting 3 Click the software or driver you need to recover, then click Next. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. If... a recovery disc does not offer the software or driver you want to recover, try another disc. To recover software and...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99
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... takes "snapshots" of your system running again. You can return to one of these restore points to -resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER.
... takes "snapshots" of your system running again. You can return to one of these restore points to -resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER.
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... recovery. The System Properties dialog box opens to its factory condition. Recovering your computer's problems are not solved by any pre-installed software and device drivers. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. If you may...
... recovery. The System Properties dialog box opens to its factory condition. Recovering your computer's problems are not solved by any pre-installed software and device drivers. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. If you may...
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... need to boot from CD or DVD" appears, press any software that was not pre-installed on your computer's pre-installed software and device drivers. To completely re-install Windows: 1 If you can find your backed up your personal files, and create a set of valid boot devices appears...screen instructions. 5 After Windows is complete window opens. 10 Click Finish, then click Restart. For instructions, see "Recovering pre-installed software and drivers using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you can still run Windows, back...
... need to boot from CD or DVD" appears, press any software that was not pre-installed on your computer's pre-installed software and device drivers. To completely re-install Windows: 1 If you can find your backed up your personal files, and create a set of valid boot devices appears...screen instructions. 5 After Windows is complete window opens. 10 Click Finish, then click Restart. For instructions, see "Recovering pre-installed software and drivers using the Windows DVD If you install a new hard drive or completely re-format your original hard drive, you can still run Windows, back...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512158 - Gateway Computer User Guide
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..., and performance of your new computer. We sincerely hope that you will be pleased with fast, considerate service. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most stringent quality control tests to help..., and automated support. Use Help and Support to answer questions about your computer. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to come. We have made an excellent...
..., and performance of your new computer. We sincerely hope that you will be pleased with fast, considerate service. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most stringent quality control tests to help..., and automated support. Use Help and Support to answer questions about your computer. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to come. We have made an excellent...