8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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...drive • Make sure that the disc label is configured correctly by following the instructions in the drive documentation. • Reinstall the device driver. 73 To identify your drive type, see "Cleaning optical discs" on your computer restarts. For more information, see "Identifying optical drive types...may be read by the CD or DVD drive. • If you have copy protection software. Audio See "Sound" on page 78. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the drive is facing up, then try again. • Try a different disc...
...drive • Make sure that the disc label is configured correctly by following the instructions in the drive documentation. • Reinstall the device driver. 73 To identify your drive type, see "Cleaning optical discs" on your computer restarts. For more information, see "Identifying optical drive types...may be read by the CD or DVD drive. • If you have copy protection software. Audio See "Sound" on page 78. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the drive is facing up, then try again. • Try a different disc...
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... DVD drive. • Clean the disc. Occasionally discs are turned off. The regional code for the disc. You may not match. • Reinstall the device driver. 74 For more information, see "Cleaning optical discs" on your DVD drive is determined by your computer. • Make sure that the mute controls are... match the regional code for Mexico is 1. Your DVD drive's regional code must match. The regional code on page 61. • Reinstall the appropriate device drivers. For more information, see "Adjusting the volume" on your computer's delivery address.
... DVD drive. • Clean the disc. Occasionally discs are turned off. The regional code for the disc. You may not match. • Reinstall the device driver. 74 For more information, see "Cleaning optical discs" on your DVD drive is determined by your computer. • Make sure that the mute controls are... match the regional code for Mexico is 1. Your DVD drive's regional code must match. The regional code on page 61. • Reinstall the appropriate device drivers. For more information, see "Adjusting the volume" on your computer's delivery address.
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If the light stays on, try restarting your display and video card documentation. If the display is turned on your computer. • Reinstall the device driver. The text on the display is connected to the video port on , the power LED should be lit. • Make sure that the video cable ...
If the light stays on, try restarting your display and video card documentation. If the display is turned on your computer. • Reinstall the device driver. The text on the display is connected to the video port on , the power LED should be lit. • Make sure that the video cable ...
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...computer People are sending you e-mail messages, but you know works to loosen a key that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in your e-mail program. • Make sure that a ...key is set up correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, ...
...computer People are sending you e-mail messages, but you know works to loosen a key that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in your e-mail program. • Make sure that a ...key is set up correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, ...
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See the printer documentation for instructions for instructions on installing the printer driver. Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the phrase printer troubleshooter in the Search Help box, then ... files or many files at one time, you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. CHAPTER 6: Troubleshooting 3 Right-click the printer you want to use. The Control Panel window opens. 2 Click Hardware and Sound, then click the Printers category. To...
See the printer documentation for instructions for instructions on installing the printer driver. Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the phrase printer troubleshooter in the Search Help box, then ... files or many files at one time, you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. CHAPTER 6: Troubleshooting 3 Right-click the printer you want to use. The Control Panel window opens. 2 Click Hardware and Sound, then click the Printers category. To...
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...sound troubleshooting, click Start, then click Help and Support. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For instructions, see "Configuring the audio jacks" on page 31. Help For more information, see "...of the computer's software (also called recovering or restoring your system). Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Caution To prepare your system under most computer problems by following the information in "Troubleshooting" on page 30. • Make...
...sound troubleshooting, click Start, then click Help and Support. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For instructions, see "Configuring the audio jacks" on page 31. Help For more information, see "...of the computer's software (also called recovering or restoring your system). Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Caution To prepare your system under most computer problems by following the information in "Troubleshooting" on page 30. • Make...
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... may be solved by returning your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using recovery discs" on page 97. For instructions on reinstalling software and drivers that were not pre-installed, see that you need to follow... instructions. You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory. If you created. (Your computer must create the discs) or by using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or two ...
... may be solved by returning your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using recovery discs" on page 97. For instructions on reinstalling software and drivers that were not pre-installed, see that you need to follow... instructions. You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory. If you created. (Your computer must create the discs) or by using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or two ...
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...should create your pre-installed software and device drivers, in case you ever re-install Windows from your pre-installed software and drivers using a set of software and driver recovery discs. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The ...What would you like to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Because these discs do ? Caution Although you may not be expecting to need to ...
...should create your pre-installed software and device drivers, in case you ever re-install Windows from your pre-installed software and drivers using a set of software and driver recovery discs. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The ...What would you like to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Because these discs do ? Caution Although you may not be expecting to need to ...
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... completed. window opens. 8 Click Finish. 9 Remove your computer names the disc Recovery13 for . Label the discs as you need to label each disc "Software and Driver Recovery," along with a short description of recovery discs. 5 If you do not have enough discs, then click Next. Tip After a recovery disc is finished, the...
... completed. window opens. 8 Click Finish. 9 Remove your computer names the disc Recovery13 for . Label the discs as you need to label each disc "Software and Driver Recovery," along with a short description of recovery discs. 5 If you do not have enough discs, then click Next. Tip After a recovery disc is finished, the...
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... software that were pre-installed, click Hardware, then click Device driver recovery. 97 www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. OR To recover device drivers that was pre-installed, click Programs, then click Application recovery... recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs...
... software that were pre-installed, click Hardware, then click Device driver recovery. 97 www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. OR To recover device drivers that was pre-installed, click Programs, then click Application recovery... recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs...
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... set of recovery discs, each disc contains a unique set of software and drivers. CHAPTER 6: Troubleshooting 3 Click the software or driver you need to recover, then click Next. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe ...on the disc. The Gateway Recovery Center starts. 98 If a recovery disc does not offer the software or driver you want to recover, try another disc. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. ...
... set of recovery discs, each disc contains a unique set of software and drivers. CHAPTER 6: Troubleshooting 3 Click the software or driver you need to recover, then click Next. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe ...on the disc. The Gateway Recovery Center starts. 98 If a recovery disc does not offer the software or driver you want to recover, try another disc. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. ...
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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In most cases of hard-to-resolve software problems, you install software or device drivers. For instructions, see "Manually creating a restore point" on page 101. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and ...
In most cases of hard-to-resolve software problems, you install software or device drivers. For instructions, see "Manually creating a restore point" on page 101. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and ...
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Caution A complete factory recovery deletes everything on your computer's problems are not solved by any pre-installed software and device drivers. The restore point is called a factory recovery. Recovering your system to its factory condition If your hard drive, back them up now. 102 The Create a ...
Caution A complete factory recovery deletes everything on your computer's problems are not solved by any pre-installed software and device drivers. The restore point is called a factory recovery. Recovering your system to its factory condition If your hard drive, back them up now. 102 The Create a ...
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... Restart. To completely re-install Windows: 1 If you can find your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. If you selected Recovery with automatic data backup in Step 8, you ...your computer. A list of the system recovery. When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you can still run Windows, back up files in its original factory condition. You also need to select the drive ...
... Restart. To completely re-install Windows: 1 If you can find your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. If you selected Recovery with automatic data backup in Step 8, you ...your computer. A list of the system recovery. When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you can still run Windows, back up files in its original factory condition. You also need to select the drive ...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
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... again, from your new computer. Use Help and Support to answer questions about your Gateway computer. 2 Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help information, troubleshooters, and automated support. You have a problem, our knowledgeable...
... again, from your new computer. Use Help and Support to answer questions about your Gateway computer. 2 Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help information, troubleshooters, and automated support. You have a problem, our knowledgeable...