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8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... keyword troubleshooting in a program, see "Preventing static electricity discharge" on and while the modem cable, network cable, and power cord are connected.
■ Make sure that you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com
First steps
If you have problems with your computer...
8511050 - Gateway Computer User Guide - Page 72
... browser, then reconnect and open the browser.
Contact your ISP technical support for help.
■ Make sure that your account with your modem. You cannot connect to browse the Internet This problem can affect Internet performance:
66
www.gateway.com Type the keyword troubleshooting connections in the Search box
, then click the arrow.
Chapter...
8511050 - Gateway Computer User Guide - Page 74
... troubleshooting memory errors, click
Start, then click Help and Support.
Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer.
Type the keyword memory
error in the My Computer window ■ Reboot your computer. You see a "Memory error...
8511050 - Gateway Computer User Guide - Page 77
...Help and Support
For more information about the modem
appears, the modem passed diagnostics. If the handshaking sounds are too loud, you get an error such ...computer. www.gateway.com
71 The Control Panel window opens.
Type the keyword modem
troubleshooting in use ).
■ Use the modem cable that establishes connection speeds and communication protocols. You may cause problems...
8511050 - Gateway Computer User Guide - Page 80
... sure that the optical sensor is turned off, then retype the password.
74
www.gateway.com
For more information about setting up a network in the Search box
, then
click the arrow.
Passwords
Your computer does not accept your company computer department or network administrator for help. The mouse works erratically If the mouse pointer begins moving...
8511050 - Gateway Computer User Guide - Page 82
... is not set to the printer. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. Chapter 6: Troubleshooting
■ Reinstall the printer driver.
The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make sure that you want to add additional memory to work...
8511050 - Gateway Computer User Guide - Page 83
... setup poster to check your speaker connections.
■ Make sure that the universal jacks are configured correctly. For more information, see "Configuring the audio jacks" on page 30.
■ Make sure that mute controls are turned off. www.gateway.com
77 For more information about sound troubleshooting, click Start, then
click Help and Support...
8511050 - Gateway Computer User Guide - Page 88
... in your home or office. This connection type is available at 1000 Mbps. Important
Check local code requirements before installing Ethernet cable or other wiring in the home. Using a router
The most common way to build computer networks in your home or office. Business networks are built using a router. Ethernet, Fast Ethernet, or...
8511050 - Gateway Computer User Guide - Page 106
...or where it is left unattended or unused for long periods of any Gateway product during a lightning storm or when it could be taken to ...installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part...
8511050 - Gateway Computer User Guide - Page 112
... cleaning component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31...
8511051 - Gateway Computer Setup Poster - Page 1
... Windows setup. If you need help while setting up modem (optional)
5 Connect your network (optional)
6 Plug in the monitor and computer
To protect your system from power fluctuations, use a surge protector.
7 Connect the speakers (optional)
Follow the instructions provided inside the speaker box.
8 Turn on your computer, call our Automated Troubleshooting System at support.gateway...
8511051 - Gateway Computer Setup Poster - Page 2
...-virus program, see your user guide and the Using Your Computer guide that has been included on your computer as easy as possible. You can set up your hard drive. For more information about using your Gateway computer, see the program's online help make sure that you install all critical Windows Updates. Icons and color-coding help . Protect your PC...
8511862 - Setup Poster for 6-bay Micro BTX case - Page 1
... speakers, see USB steps. Your Gateway computer is packed with the mouse and keyboard.
To protect your computer. Follow the Windows setup screen instructions. MAN 6BAY MBTX CONS PSTR V R0 10/06 If you need help while setting up your computer, read the Starter Guide for tips on the monitor and computer. Gateway help make setting up your telephone to the...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
... click Gateway Documentation.
2 The User Guide is an in-depth, easy-to your model of Gateway computer. For all other software ■ Controlling audio and video settings ■ Using the Internet ■ Protecting your online User Guide. Accessing the User Guide
In addition to this guide
This guide includes information and maintenance instructions that are specific to -read manual that...
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