8510755 - Media Center User Guide
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... Center software, tips about making the most of your Media Center computer and troubleshooting information to solve problems. Windows Update Remember to install them. Computer Guide Your Gateway computer user guide provides instructions for using the Media Center, and troubleshooting information. When an update is available, Windows will automatically prompt you to keep...
... Center software, tips about making the most of your Media Center computer and troubleshooting information to solve problems. Windows Update Remember to install them. Computer Guide Your Gateway computer user guide provides instructions for using the Media Center, and troubleshooting information. When an update is available, Windows will automatically prompt you to keep...
8510755 - Media Center User Guide
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... your Gateway Media Center computer. 1 To start the search. Using Help and Support Your Media Center computer also includes Help and Support, an easily accessible collection of help you quickly discover and use the many features of any Help and Support screen, then click the arrow button to help information, troubleshooters, and...
... your Gateway Media Center computer. 1 To start the search. Using Help and Support Your Media Center computer also includes Help and Support, an easily accessible collection of help you quickly discover and use the many features of any Help and Support screen, then click the arrow button to help information, troubleshooters, and...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www...
... front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up an Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www...
... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up an Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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You can find help information, troubleshooters, and automated support. Help and Support opens. Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. www.gateway.com 5
You can find help information, troubleshooters, and automated support. Help and Support opens. Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. www.gateway.com 5
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...exact message. For more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation ... a qualified computer technician. The message may help . Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly...
...exact message. For more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation ... a qualified computer technician. The message may help . Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...are trying to play a DVD, make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■...; Make sure that the disc label is configured correctly by the CD or DVD drive. ■ If you have a DVD drive. Troubleshooting Troubleshooting Troubleshooting topics are listed in card ■ Shut down and restart your computer. ■ Some music CDs have copy protection software.
...are trying to play a DVD, make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■...; Make sure that the disc label is configured correctly by the CD or DVD drive. ■ If you have a DVD drive. Troubleshooting Troubleshooting Troubleshooting topics are listed in card ■ Shut down and restart your computer. ■ Some music CDs have copy protection software.
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... DVD drive. ■ Shut down and restart your computer. ■ Clean the disc. The regional code on the disc, disc documentation, or disc packaging. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the volume controls are turned up. You may not match. 62 www...
... DVD drive. ■ Shut down and restart your computer. ■ Clean the disc. The regional code on the disc, disc documentation, or disc packaging. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the volume controls are turned up. You may not match. 62 www...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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Computer Troubleshooting The computer will not start ■ Make sure that the power cord...file to an AC power source and your computer. To access this guide, click Start, All Programs, then click Gateway Documentation. If errors are flawed and cannot be full. Occasionally diskettes are detected and corrected, try again. ■ ... not recognized ■ Shut down (unprotected). ■ The diskette may be read by the diskette drive. www.gateway.com 63 Occasionally diskettes are using the diskette again. Delete unnecessary files on the diskette and try using is turned ...
Computer Troubleshooting The computer will not start ■ Make sure that the power cord...file to an AC power source and your computer. To access this guide, click Start, All Programs, then click Gateway Documentation. If errors are flawed and cannot be full. Occasionally diskettes are detected and corrected, try again. ■ ... not recognized ■ Shut down (unprotected). ■ The diskette may be read by the diskette drive. www.gateway.com 63 Occasionally diskettes are using the diskette again. Delete unnecessary files on the diskette and try using is turned ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...; Run Error checking on the diskette. If the light stays on your computer. To access this guide, click Start, All Programs, then click Gateway Documentation. You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from . File management A file was...diskette drive LED is IBM-compatible. DVD drives See "CD or DVD drives" on the diskette. ■ Try a different diskette. Chapter 6: Troubleshooting You see a "Disk is full" error message ■ Delete unnecessary files on page 61. Occasionally diskettes are using is lit continuously ■...
...; Run Error checking on the diskette. If the light stays on your computer. To access this guide, click Start, All Programs, then click Gateway Documentation. You see a "Non-system disk" or "Disk error" error message ■ Eject the diskette from . File management A file was...diskette drive LED is IBM-compatible. DVD drives See "CD or DVD drives" on the diskette. ■ Try a different diskette. Chapter 6: Troubleshooting You see a "Disk is full" error message ■ Delete unnecessary files on page 61. Occasionally diskettes are using is lit continuously ■...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...is in Using Your Computer which has been included on the hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Type the keyword file ...management in the Search box , then click the arrow. Type the keyword System Restore in the Search box , then click the arrow. Troubleshooting Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Caution All deleted files will be accessed...
...is in Using Your Computer which has been included on the hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Type the keyword file ...management in the Search box , then click the arrow. Type the keyword System Restore in the Search box , then click the arrow. Troubleshooting Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Caution All deleted files will be accessed...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... the modem jack and not the Ethernet network jack. If the error message still appears, disconnect from the diskette drive, then press ENTER. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www....gateway.com Internet See also "Modem (dial-up )" on page 12 to make sure that the modem cable is having technical difficulties. You cannot connect to ...
... the modem jack and not the Ethernet network jack. If the error message still appears, disconnect from the diskette drive, then press ENTER. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www....gateway.com Internet See also "Modem (dial-up )" on page 12 to make sure that the modem cable is having technical difficulties. You cannot connect to ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... works. ■ Reinstall the keyboard device driver. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to replace it again. Clean the keyboard and turn off your ISP for technical support. Troubleshooting ■ The condition of the telephone lines in your...
... works. ■ Reinstall the keyboard device driver. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to replace it again. Clean the keyboard and turn off your ISP for technical support. Troubleshooting ■ The condition of the telephone lines in your...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... "Internet" on page 66. 68 www.gateway.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Help and Support For more information about troubleshooting memory errors, click Start, then click Help... and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message Close all programs, then restart your computer.
... "Internet" on page 66. 68 www.gateway.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Help and Support For more information about troubleshooting memory errors, click Start, then click Help... and Support. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message Close all programs, then restart your computer.
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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www.gateway.com 69 Troubleshooting Your modem does not dial or does not connect ■ Make sure that all settings are correct. Also make sure that all messages are set ...
www.gateway.com 69 Troubleshooting Your modem does not dial or does not connect ■ Make sure that all settings are correct. Also make sure that all messages are set ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Your fax communications program only sends and receives faxes at which you can also call your ISP for line noise (scratchy, crackling, or... connect these devices to 33.6K. You can upload data is limited to 53K. Line noise is a common problem that makes a difference. Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. ■ Make sure that you are ...
...your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Your fax communications program only sends and receives faxes at which you can also call your ISP for line noise (scratchy, crackling, or... connect these devices to 33.6K. You can upload data is limited to 53K. Line noise is a common problem that makes a difference. Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. ■ Make sure that you are ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. Troubleshooting The modem is not recognized by your computer ■ Make sure that the line connected to the modem is working and...click the Modems tab. 4 Click your modem, then click Properties. www.gateway.com 71 Help and Support For more information about the modem appears, the modem passed diagnostics. If information about modem troubleshooting, click Start, then click Help and Support. If the handshaking sounds ...
...with no modem information is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. Troubleshooting The modem is not recognized by your computer ■ Make sure that the line connected to the modem is working and...click the Modems tab. 4 Click your modem, then click Properties. www.gateway.com 71 Help and Support For more information about the modem appears, the modem passed diagnostics. If information about modem troubleshooting, click Start, then click Help and Support. If the handshaking sounds ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... volume control. 5 Click OK twice to the video port on your Control Panel is in the Search box , then click the arrow. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. Help and Support For more information, see "Adjusting the color depth" ...in and turned on. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is no picture ■ Make sure that the monitor cable is not correct Change the screen resolution ...
... volume control. 5 Click OK twice to the video port on your Control Panel is in the Search box , then click the arrow. Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. Help and Support For more information, see "Adjusting the color depth" ...in and turned on. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is no picture ■ Make sure that the monitor cable is not correct Change the screen resolution ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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Troubleshooting The color is not uniform Make sure that : ■ Non-shielded speakers are most ... & Tricks For more information on your monitor's documentation. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Move the monitor away from sources of the way up for at least 30 minutes before making a final... and monitor, leave them off for at least a half hour, then restart your monitor and video card documentation. www.gateway.com 73 Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the lower screen ...
Troubleshooting The color is not uniform Make sure that : ■ Non-shielded speakers are most ... & Tricks For more information on your monitor's documentation. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Move the monitor away from sources of the way up for at least 30 minutes before making a final... and monitor, leave them off for at least a half hour, then restart your monitor and video card documentation. www.gateway.com 73 Your monitor may use a thin damper wire, located approximately 1/3 of the way down from the lower screen ...