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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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... the display is not correct • Change the screen resolution from the drive. Help For more information, see the "Customizing Windows" chapter in your online User Guide. The computer is running, but there is no picture • Adjust the brightness and ...brightness and contrast controls. • Change the display settings. Type the phrase screen resolution in your computer. • Reinstall the device driver. For more information about color uniformity. For more information, see your computer. CHAPTER 6: Troubleshooting The diskette drive LED is lit continuously ...
... the display is not correct • Change the screen resolution from the drive. Help For more information, see the "Customizing Windows" chapter in your online User Guide. The computer is running, but there is no picture • Adjust the brightness and ...brightness and contrast controls. • Change the display settings. Type the phrase screen resolution in your computer. • Reinstall the device driver. For more information about color uniformity. For more information, see your computer. CHAPTER 6: Troubleshooting The diskette drive LED is lit continuously ...
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The Control Panel window opens. 2 Click Hardware and Sound, then click the Printers category. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error...an online/offline button that came with your printer for adding additional memory. See the guide that you need to use. The Printers window opens. 3 Right-click the printer you want to add additional memory to be the default printer, then click Set as Default Printer....
The Control Panel window opens. 2 Click Hardware and Sound, then click the Printers category. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error...an online/offline button that came with your printer for adding additional memory. See the guide that you need to use. The Printers window opens. 3 Right-click the printer you want to add additional memory to be the default printer, then click Set as Default Printer....
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... recovery discs that did not come pre-installed on your pre-installed software and device drivers using recovery discs, see "Recovering your system using the Windows DVD" on page 103. • To re-install your system, you need to recover software that you created. (...re-installing software or drivers does not help, then the problem may be to reinstall Windows from a set of software or hardware have a DVD-compatible drive to use these options.) • To re-install Windows using the Windows DVD, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94
... recovery discs that did not come pre-installed on your pre-installed software and device drivers using recovery discs, see "Recovering your system using the Windows DVD" on page 103. • To re-install your system, you need to recover software that you created. (...re-installing software or drivers does not help, then the problem may be to reinstall Windows from a set of software or hardware have a DVD-compatible drive to use these options.) • To re-install Windows using the Windows DVD, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94
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... this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need recovery discs...
... this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need recovery discs...
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...the marker to create a full set , Recovery23 for . Tip After a recovery disc is finished, the Congratulations! Important Use a permanent marker to close it. window opens. 8 Click Finish. 9 Remove your computer names the disc Recovery13 for disc 1 of a 3-disc set of recovery discs. 5 If you have enough blank.... 7 When the process is created, your final disc, then label all of blank discs you need to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are recording multiple discs, as you do not have enough discs, then click...
...the marker to create a full set , Recovery23 for . Tip After a recovery disc is finished, the Congratulations! Important Use a permanent marker to close it. window opens. 8 Click Finish. 9 Remove your computer names the disc Recovery13 for disc 1 of a 3-disc set of recovery discs. 5 If you have enough blank.... 7 When the process is created, your final disc, then label all of blank discs you need to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are recording multiple discs, as you do not have enough discs, then click...
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..." on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain...
..." on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain...
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... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. The Backup and Restore Center opens... running again. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Type windows system restore in the Search Help box, then press ENTER.
... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. The Backup and Restore Center opens... running again. Help For more information about using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. Type windows system restore in the Search Help box, then press ENTER.
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..., back them up now. 102 Caution A complete factory recovery deletes everything on your computer's problems are not solved by any pre-installed software and device drivers. Recovering your system to the System Protection tab. 3 Click Create. This process is created. 5 Click OK. The System Properties dialog box opens to its...factory condition. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your hard drive, then reinstalls Windows and any of the window, click Create a restore point or change settings, then click Next.
..., back them up now. 102 Caution A complete factory recovery deletes everything on your computer's problems are not solved by any pre-installed software and device drivers. Recovering your system to the System Protection tab. 3 Click Create. This process is created. 5 Click OK. The System Properties dialog box opens to its...factory condition. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your hard drive, then reinstalls Windows and any of the window, click Create a restore point or change settings, then click Next.
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...hard drive, you created to reinstall any key on page 97. 104 For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. You also need to recover your computer. You still need to select the drive containing the... up your computer's pre-installed software and device drivers. To completely re-install Windows: 1 If you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of valid boot devices appears. ...
...hard drive, you created to reinstall any key on page 97. 104 For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. You also need to recover your computer. You still need to select the drive containing the... up your computer's pre-installed software and device drivers. To completely re-install Windows: 1 If you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of valid boot devices appears. ...
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... keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs ...creating 94 drivers 94, 97 programs 94, 97 software 94, 97...
... keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs ...creating 94 drivers 94, 97 programs 94, 97 software 94, 97...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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... customer service department will receive the utmost satisfaction and enjoyment from your computer. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with fast, considerate service. If you quickly discover and use the many...
... customer service department will receive the utmost satisfaction and enjoyment from your computer. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with fast, considerate service. If you quickly discover and use the many...
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www.gateway.com Setting up wireless Ethernet network hardware Making sure your broadband connection ... line will be unique on your computer does not already have them already installed. Installing wireless cards and drivers After you change anything about installing the access point and setting network security. Use the documentation that your ... up to 15 characters with your router (wired network) or access point (wireless network). The System and Maintenance window opens. 3 Click System, then click Change Settings in the Computer name box. Each computer name must give each...
www.gateway.com Setting up wireless Ethernet network hardware Making sure your broadband connection ... line will be unique on your computer does not already have them already installed. Installing wireless cards and drivers After you change anything about installing the access point and setting network security. Use the documentation that your ... up to 15 characters with your router (wired network) or access point (wireless network). The System and Maintenance window opens. 3 Click System, then click Change Settings in the Computer name box. Each computer name must give each...
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...on wireless security, refer to install the printer drivers on each computer. Help For more information, see "Sharing drives and printers" on page 50. • Connect your router or access point is set up, log onto one of the window. Testing your network Now that came with ...of the following: • Connect your printer to your network Instead of plugging a printer into each computer must have the shared printer's drivers installed. For information about wireless network security methods, click Start, then click Help and Support. Then you can share your computers, you are...
...on wireless security, refer to install the printer drivers on each computer. Help For more information, see "Sharing drives and printers" on page 50. • Connect your router or access point is set up, log onto one of the window. Testing your network Now that came with ...of the following: • Connect your printer to your network Instead of plugging a printer into each computer must have the shared printer's drivers installed. For information about wireless network security methods, click Start, then click Help and Support. Then you can share your computers, you are...
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... devices may have built-in the Search Help box, then press ENTER. 53 The Network Connections window opens. 5 Under Personal Area Network, click Bluetooth Network Connection. 6 On the toolbar, click View..., then click Connect. You can obtain the printer driver and installation instructions from the CD that device you must install the driver for the printer on the computer you can purchase ..., you must install the device, then connect to the Bluetooth personal area network. www.gateway.com Printing files across the network Important Before you can print a file across the network...
... devices may have built-in the Search Help box, then press ENTER. 53 The Network Connections window opens. 5 Under Personal Area Network, click Bluetooth Network Connection. 6 On the toolbar, click View..., then click Connect. You can obtain the printer driver and installation instructions from the CD that device you must install the driver for the printer on the computer you can purchase ..., you must install the device, then connect to the Bluetooth personal area network. www.gateway.com Printing files across the network Important Before you can print a file across the network...
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... your multiple monitors in this monitor. 69 Use the additional desktop space to deselect the check box for Extend my Windows desktop onto this section are for its driver. If your computer. To use the second monitor or projector as a duplicate of the primary display, or as...monitor cable into an AC power outlet, then turn it must have the same content), click to accommodate additional windows. Tip To help identify your Windows desktop. www.gateway.com Setting up multiple monitors Important The dialog boxes shown in the Display Settings dialog box, click Identify Monitors....
... your multiple monitors in this monitor. 69 Use the additional desktop space to deselect the check box for Extend my Windows desktop onto this section are for its driver. If your computer. To use the second monitor or projector as a duplicate of the primary display, or as...monitor cable into an AC power outlet, then turn it must have the same content), click to accommodate additional windows. Tip To help identify your Windows desktop. www.gateway.com Setting up multiple monitors Important The dialog boxes shown in the Display Settings dialog box, click Identify Monitors....
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...recording file 31 audio CD adding tracks to library 33 editing track information 33 playing 29 AVI file playing 28 B background changing Windows 65 BigFix 61 Bluetooth network 53 installing device 53 installing printer 53 personal area network 53 Blu-ray Disc playing 29 broadband ... DHCP 42, 48 disconnecting from Internet 18 display using screen saver 66 documentation Gateway Web site 2 help 2 Help and Support 2 online help 3 documents creating 14 opening 14 printing 15 saving 14 downloading files 20 drivers updating 2 drives mapping network 52 sharing 51 un-sharing 51 viewing contents 9 ...
...recording file 31 audio CD adding tracks to library 33 editing track information 33 playing 29 AVI file playing 28 B background changing Windows 65 BigFix 61 Bluetooth network 53 installing device 53 installing printer 53 personal area network 53 Blu-ray Disc playing 29 broadband ... DHCP 42, 48 disconnecting from Internet 18 display using screen saver 66 documentation Gateway Web site 2 help 2 Help and Support 2 online help 3 documents creating 14 opening 14 printing 15 saving 14 downloading files 20 drivers updating 2 drives mapping network 52 sharing 51 un-sharing 51 viewing contents 9 ...
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...speech 76 title bar 8 transferring files from Internet 20 U un-sharing drives 51 folders 51 updating device drivers 2 Norton Internet Security 58 Windows 60 user accounts adding in Windows 71 deleting 71 switching in Windows 71 V VGA port 69 video playing 28 viewing shared drives 52 shared folders 52 virus protecting against 57... 76 W WAN 42 WAV file playing 28 Web browser 18, 19 Web page 19 Web site 19 connecting to 19 downloading files 20 Gateway 2 wide area network (WAN) 42 window 8 changing colors 65 close button 9 closing 9, 16 maximize button 9 menu bar 9 minimize button 9 title bar...
...speech 76 title bar 8 transferring files from Internet 20 U un-sharing drives 51 folders 51 updating device drivers 2 Norton Internet Security 58 Windows 60 user accounts adding in Windows 71 deleting 71 switching in Windows 71 V VGA port 69 video playing 28 viewing shared drives 52 shared folders 52 virus protecting against 57... 76 W WAN 42 WAV file playing 28 Web browser 18, 19 Web page 19 Web site 19 connecting to 19 downloading files 20 Gateway 2 wide area network (WAN) 42 window 8 changing colors 65 close button 9 closing 9, 16 maximize button 9 menu bar 9 minimize button 9 title bar...