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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
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...view information about your computer. Click Call Us to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to get the latest software updates for both...about warranties and special offers. By entering your serial number you manage your model number to help you get drivers specific to get a list of all Gateway computers. Resources Click Resources to access utilities to access product documentation, specifications, and guides for your computer, ...
...view information about your computer. Click Call Us to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to get the latest software updates for both...about warranties and special offers. By entering your serial number you manage your model number to help you get drivers specific to get a list of all Gateway computers. Resources Click Resources to access utilities to access product documentation, specifications, and guides for your computer, ...
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... a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your computer is not working correctly, you may need to use Microsoft System ... the HelpSpot Search box , then click the arrow. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. To run Microsoft System Restore: 1 ...
... a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your computer is not working correctly, you may need to use Microsoft System ... the HelpSpot Search box , then click the arrow. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. To run Microsoft System Restore: 1 ...
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... more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■ If you have a DVD drive. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be able to play these CDs on your computer. ■ Clean the disc. Add... not recognize a disc or the CD or DVD drive ■ Make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are trying to play a DVD, make sure that the drive is facing up, then try again. ■ Try a ...
... more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■ If you have a DVD drive. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be able to play these CDs on your computer. ■ Clean the disc. Add... not recognize a disc or the CD or DVD drive ■ Make sure that came with your add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are trying to play a DVD, make sure that the drive is facing up, then try again. ■ Try a ...
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... cables are turned up , then try again. ■ Try a different disc. The regional code for the disc. You may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your DVD drive's regional code must match the regional code for the disc is... down and restart your computer. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that you have copy protection software. If the DVD movie does not play ■ Make sure that the DVD program has been...
... cables are turned up , then try again. ■ Try a different disc. The regional code for the disc. You may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your DVD drive's regional code must match the regional code for the disc is... down and restart your computer. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that you have copy protection software. If the DVD movie does not play ■ Make sure that the DVD program has been...
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... browsers open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard cable is plugged in correctly. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that you may need to make sure that might be stuck, then restart your... after it dries, you know works to replace it. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver.
... browsers open, performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard cable is plugged in correctly. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that you may need to make sure that might be stuck, then restart your... after it dries, you know works to replace it. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver.
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... and Support For more information, see "Adjusting the color depth" in Using Your Computer which has been included on your computer. 72 www.gateway.com Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. The computer is running but... the Phone and Modem Options dialog box. If your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in and turned on the back of your Control Panel is not correct Change the screen...
... and Support For more information, see "Adjusting the color depth" in Using Your Computer which has been included on your computer. 72 www.gateway.com Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. The computer is running but... the Phone and Modem Options dialog box. If your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in and turned on the back of your Control Panel is not correct Change the screen...
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.... If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. You...the printer you may want to work offline: 1 Click Start, then click Control Panel. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that you need to clear the check mark.
.... If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. You...the printer you may want to work offline: 1 Click Start, then click Control Panel. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that you need to clear the check mark.
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... unwanted intruders ■ 4-port switch - such as a firewall to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Control Panel window opens. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. If one . Use the documentation that comes with...
... unwanted intruders ■ 4-port switch - such as a firewall to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Control Panel window opens. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. If one . Use the documentation that comes with...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...