8510754 - Gateway Computer User Guide
Page 5
... (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 89 Installing Ethernet cards and drivers 89 Making sure your broadband connection works 90 Naming the computers and the workgroup 90 Configuring the TCP/IP protocol 91 Setting up ...
... (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 89 Installing Ethernet cards and drivers 89 Making sure your broadband connection works 90 Naming the computers and the workgroup 90 Configuring the TCP/IP protocol 91 Setting up ...
8510754 - Gateway Computer User Guide
Page 9
Visit the Gateway eSupport Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. www.gateway.com 3
Visit the Gateway eSupport Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. www.gateway.com 3
8510754 - Gateway Computer User Guide
Page 10
... audio CDs and installing a hard drive. Account Info Click Account Info to access support for BIOS and driver upgrades. Contact Us Click Contact Us to access links to help you manage your computer. 4 www.gateway.com Chapter 1: Getting Help Using eSupport The eSupport site is divided into six major areas: ■ Support...
... audio CDs and installing a hard drive. Account Info Click Account Info to access support for BIOS and driver upgrades. Contact Us Click Contact Us to access links to help you manage your computer. 4 www.gateway.com Chapter 1: Getting Help Using eSupport The eSupport site is divided into six major areas: ■ Support...
8510754 - Gateway Computer User Guide
Page 67
For more information, see the documentation that came with your add-in card. www.gateway.com 61 Troubleshooting Troubleshooting Troubleshooting topics are enabled. ■ Make sure that the drive is facing up, then try again. ■ Try a different disc.... your computer. ■ Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Occasionally discs are flawed or become scratched and cannot be read by pressing and holding F1 while your computer. ■ Clean the disc. CD or...
For more information, see the documentation that came with your add-in card. www.gateway.com 61 Troubleshooting Troubleshooting Troubleshooting topics are enabled. ■ Make sure that the drive is facing up, then try again. ■ Try a different disc.... your computer. ■ Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Occasionally discs are flawed or become scratched and cannot be read by pressing and holding F1 while your computer. ■ Clean the disc. CD or...
8510754 - Gateway Computer User Guide
Page 68
...9632; Make sure that the disc label is facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on your DVD drive's regional code must match the regional code for Mexico is 1. Your DVD ... the DVD drive. ■ Shut down and restart your drive type, see "Adjusting the volume" on page 46. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 29. ■ Make sure that you have copy protection software. Chapter 6: Troubleshooting Audio...
...9632; Make sure that the disc label is facing up, then try again. ■ Try a different disc. You may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on your DVD drive's regional code must match the regional code for Mexico is 1. Your DVD ... the DVD drive. ■ Shut down and restart your drive type, see "Adjusting the volume" on page 46. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 29. ■ Make sure that you have copy protection software. Chapter 6: Troubleshooting Audio...
8510754 - Gateway Computer User Guide
Page 73
... your computer. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that the keyboard port works. ■ Reinstall the keyboard device driver. Keyboard The keyboard does not work after it dries, you may need to replace...
... your computer. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that the keyboard port works. ■ Reinstall the keyboard device driver. Keyboard The keyboard does not work after it dries, you may need to replace...
8510754 - Gateway Computer User Guide
Page 78
...is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the ...control. 5 Click OK twice to your hard drive. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is plugged in Using Your Computer which has been included on . Help and Support For more information, ...
...is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the ...control. 5 Click OK twice to your hard drive. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is plugged in Using Your Computer which has been included on . Help and Support For more information, ...
8510754 - Gateway Computer User Guide
Page 82
...to Use Printer Offline, click Use Printer Offline to work offline. See the printer documentation for instructions for instructions on installing the printer driver. If your Control Panel is not set to the printer. Help and Support For more information about printer troubleshooting, click Start, ...-click the Printers and Faxes icon. See the guide that you may want to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. To make sure that the printer is in the Search box , then click the arrow. ■ Wait until files...
...to Use Printer Offline, click Use Printer Offline to work offline. See the printer documentation for instructions for instructions on installing the printer driver. If your Control Panel is not set to the printer. Help and Support For more information about printer troubleshooting, click Start, ...-click the Printers and Faxes icon. See the guide that you may want to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver. To make sure that the printer is in the Search box , then click the arrow. ■ Wait until files...
8510754 - Gateway Computer User Guide
Page 95
... one. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. to automatically configure network and IP addresses Determining ...address assignment - If your network from unwanted intruders ■ 4-port switch - www.gateway.com 89 such as a firewall to install Ethernet cards and drivers on installing the card and any required drivers. The wired Ethernet device installed in front of Ethernet you need for your computer:...
... one. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. to automatically configure network and IP addresses Determining ...address assignment - If your network from unwanted intruders ■ 4-port switch - www.gateway.com 89 such as a firewall to install Ethernet cards and drivers on installing the card and any required drivers. The wired Ethernet device installed in front of Ethernet you need for your computer:...
8510754 - Gateway Computer User Guide
Page 114
...to everyone on your network. If you share a drive, the entire contents of that you want to everyone on the network. 108 www.gateway.com To share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that folder will be available...drives (for example hard drives, diskette drives, and CD or DVD drives) and printers among the network computers, each computer must have the shared printer's drivers installed. Chapter 7: Networking Your Computer Sharing drives and printers With a network, you can : ■ View a network drive ■ Open and ...
...to everyone on your network. If you share a drive, the entire contents of that you want to everyone on the network. 108 www.gateway.com To share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that folder will be available...drives (for example hard drives, diskette drives, and CD or DVD drives) and printers among the network computers, each computer must have the shared printer's drivers installed. Chapter 7: Networking Your Computer Sharing drives and printers With a network, you can : ■ View a network drive ■ Open and ...
8510754 - Gateway Computer User Guide
Page 119
... that are sending the file from. Sharing your resources Printing files across the network Important Before you can obtain the printer driver and installation instructions from the CD that shipped with the necessary connection information. See "Configuring computer settings for an access point..." on the computer you are marked for instructions. www.gateway.com 113 Connecting to use) and enter that information. You usually need to open the printer name list, then click the network...
... that are sending the file from. Sharing your resources Printing files across the network Important Before you can obtain the printer driver and installation instructions from the CD that shipped with the necessary connection information. See "Configuring computer settings for an access point..." on the computer you are marked for instructions. www.gateway.com 113 Connecting to use) and enter that information. You usually need to open the printer name list, then click the network...
8510754 - Gateway Computer User Guide
Page 135
... discharge (ESD) 48 entering IP address 91 subnet mask 91 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening... specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack 11...
... discharge (ESD) 48 entering IP address 91 subnet mask 91 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening... specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack 11...
8510754 - Gateway Computer User Guide
Page 140
...24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 S-Video out jack 13 video...Norton AntiVirus 43 voltage switch 13 volume adjusting 29 adjusting modem 71 controls 29 muting 29 troubleshooting 77 W WAN IP Address 95, 103 Web site Gateway 3 Windows file and printer sharing 108 New Connection Wizard 104 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
...24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 S-Video out jack 13 video...Norton AntiVirus 43 voltage switch 13 volume adjusting 29 adjusting modem 71 controls 29 muting 29 troubleshooting 77 W WAN IP Address 95, 103 Web site Gateway 3 Windows file and printer sharing 108 New Connection Wizard 104 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
8510864 - Gateway Computer User Guide
Page 2
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
8510864 - Gateway Computer User Guide
Page 3
... Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
... Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
8510864 - Gateway Computer User Guide
Page 7
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com.
8510864 - Gateway Computer User Guide
Page 8
...Customer Service Click Customer Service to view information about your model number to view and purchase upgrades for all the products that Gateway supports. Upgrade Center Click Upgrade Center to access product documentation, specifications, and guides for your computer. Resources Click Resources to ...access utilities to help you get drivers specific to get the latest software updates for your computer, type your serial number in the Serial Number box, then click ...
...Customer Service Click Customer Service to view information about your model number to view and purchase upgrades for all the products that Gateway supports. Upgrade Center Click Upgrade Center to access product documentation, specifications, and guides for your computer. Resources Click Resources to ...access utilities to help you get drivers specific to get the latest software updates for your computer, type your serial number in the Serial Number box, then click ...
8510864 - Gateway Computer User Guide
Page 52
...the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your ...computer is not working correctly, you may need to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft ...
...the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your ...computer is not working correctly, you may need to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft ...
8510864 - Gateway Computer User Guide
Page 67
Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 77. Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive. ■ If ... sure that the disc label is configured correctly by pressing and holding F1 while your computer. ■ Make sure that you have a DVD drive. www.gateway.com 63 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy...
Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 77. Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive. ■ If ... sure that the disc label is configured correctly by pressing and holding F1 while your computer. ■ Make sure that you have a DVD drive. www.gateway.com 63 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy...
8510864 - Gateway Computer User Guide
Page 68
... exports and help reduce illegal disc distribution. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your DVD drive's regional code must match the regional code for Mexico is... facing up, then try again. ■ Try a different disc. You may not match. 64 www.gateway.com For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To identify your computer. ■ Clean the disc. The regional code on page 30. ■ ...
... exports and help reduce illegal disc distribution. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your DVD drive's regional code must match the regional code for Mexico is... facing up, then try again. ■ Try a different disc. You may not match. 64 www.gateway.com For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To identify your computer. ■ Clean the disc. The regional code on page 30. ■ ...