8510754 - Gateway Computer User Guide
Page 3
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
8510754 - Gateway Computer User Guide
Page 8
You have a problem, our knowledgeable, dedicated customer service department will provide you are sure that you will receive the utmost satisfaction and enjoyment from all of services and ... some basic care and safety information to familiarize yourself with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Gateway stands behind our value proposition to come. We sincerely hope that you will be pleased with our range of us at affordable prices. Thanks again...
You have a problem, our knowledgeable, dedicated customer service department will provide you are sure that you will receive the utmost satisfaction and enjoyment from all of services and ... some basic care and safety information to familiarize yourself with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Gateway stands behind our value proposition to come. We sincerely hope that you will be pleased with our range of us at affordable prices. Thanks again...
8510754 - Gateway Computer User Guide
Page 12
...the Search box. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com Chapter 1: Getting Help Searching for a topic To search for and access these topics. These topics are located on the Microsoft Web ...text Search Matches - These topics are located in Help and Support and contain the words you want to open BigFix. Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - To learn more about the latest bugs, security alerts, ...
...the Search box. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com Chapter 1: Getting Help Searching for a topic To search for and access these topics. These topics are located on the Microsoft Web ...text Search Matches - These topics are located in Help and Support and contain the words you want to open BigFix. Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - To learn more about the latest bugs, security alerts, ...
8510754 - Gateway Computer User Guide
Page 25
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 19
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 19
8510754 - Gateway Computer User Guide
Page 28
..., and peripheral devices. Use the power selection switch on your computer. Warning High voltages can increase to 230. 22 www.gateway.com Protect your computer by connecting them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you set the power supply to save your...
..., and peripheral devices. Use the power selection switch on your computer. Warning High voltages can increase to 230. 22 www.gateway.com Protect your computer by connecting them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you set the power supply to save your...
8510754 - Gateway Computer User Guide
Page 65
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
8510754 - Gateway Computer User Guide
Page 66
... more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make ... your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about ...
... more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make ... your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about ...
8510754 - Gateway Computer User Guide
Page 67
...pressing and holding F1 while your add-in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 77. www.gateway.com 61 Troubleshooting Troubleshooting Troubleshooting topics are listed in card ■ Shut down and restart your computer. ■ Clean the disc. For more information... ■ Try a different disc. Make sure that the IDE controllers are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that you have installed the required software.
...pressing and holding F1 while your add-in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 77. www.gateway.com 61 Troubleshooting Troubleshooting Troubleshooting topics are listed in card ■ Shut down and restart your computer. ■ Clean the disc. For more information... ■ Try a different disc. Make sure that the IDE controllers are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that you have installed the required software.
8510754 - Gateway Computer User Guide
Page 71
...error message ■ Delete unnecessary files from the hard drive. For instructions on the hard drive. To fix hard drive problems, run the Error checking program. www.gateway.com 65 Hard drive You see "Using Disk Cleanup" in the Search box , then click the arrow. If the hard..., click Start, then click Help and Support. Type the keyword System Restore in Using Your Computer which has been included on fixing hard drive problems, see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to static electricity...
...error message ■ Delete unnecessary files from the hard drive. For instructions on the hard drive. To fix hard drive problems, run the Error checking program. www.gateway.com 65 Hard drive You see "Using Disk Cleanup" in the Search box , then click the arrow. If the hard..., click Start, then click Help and Support. Type the keyword System Restore in Using Your Computer which has been included on fixing hard drive problems, see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to static electricity...
8510754 - Gateway Computer User Guide
Page 72
... be having technical difficulties. Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you have a problem with your ISP is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 68. If you do..., click Start, then click Help and Support. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www.gateway.com
... be having technical difficulties. Connecting to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you have a problem with your ISP is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 68. If you do..., click Start, then click Help and Support. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www.gateway.com
8510754 - Gateway Computer User Guide
Page 76
...your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Do not connect these devices to the line using a digital, rollover, or PBX line. These lines do not work correctly. Listen... may be having technical difficulties. Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on page 66. The problem may lower the speed even further. Dial a single number (such as line noise, telephone service provider equipment, or ISP limitations, may be with...
...your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Do not connect these devices to the line using a digital, rollover, or PBX line. These lines do not work correctly. Listen... may be having technical difficulties. Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on page 66. The problem may lower the speed even further. Dial a single number (such as line noise, telephone service provider equipment, or ISP limitations, may be with...
8510754 - Gateway Computer User Guide
Page 77
... the telephone line with another modem is available, a white screen appears with the modem connection. ■ Shut down the modem volume. www.gateway.com 71 You may cause problems with no modem information is in Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then...
... the telephone line with another modem is available, a white screen appears with the modem connection. ■ Shut down the modem volume. www.gateway.com 71 You may cause problems with no modem information is in Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then...
8510754 - Gateway Computer User Guide
Page 84
...steps you have taken. ■ Make sure that is supplying power. Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with a detailed description of your call. The technician may have installed it according to the instructions provided with it... serial number, and order number available, along with your computer, follow troubleshooting steps. 78 www.gateway.com Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are plugged in securely. ■ If you have...
...steps you have taken. ■ Make sure that is supplying power. Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with a detailed description of your call. The technician may have installed it according to the instructions provided with it... serial number, and order number available, along with your computer, follow troubleshooting steps. 78 www.gateway.com Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are plugged in securely. ■ If you have...
8510754 - Gateway Computer User Guide
Page 85
...description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your ... - 10:00 p.m. For more information, see "Identifying your model" on page 78 before calling) Gateway Customer Care telephone numbers vary by Gateway Gateway Customer Care Service description How to a Gateway Customer Care representative about available systems, pricing, orders, billing statements, warranty service, or other non-technical ...
...description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your ... - 10:00 p.m. For more information, see "Identifying your model" on page 78 before calling) Gateway Customer Care telephone numbers vary by Gateway Gateway Customer Care Service description How to a Gateway Customer Care representative about available systems, pricing, orders, billing statements, warranty service, or other non-technical ...
8510754 - Gateway Computer User Guide
Page 126
...Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to emergency numbers: 120 www.gateway.com If this device causes harm to the telephone network, the telephone company will provide advance notice in accordance with the ...for details. If this equipment. This equipment cannot be used on a telephone line may request that you disconnect the equipment until the problem is connected ■ Consult the dealer or an experienced radio/TV technician for this equipment are: shielded video cable when an external monitor...
...Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to emergency numbers: 120 www.gateway.com If this device causes harm to the telephone network, the telephone company will provide advance notice in accordance with the ...for details. If this equipment. This equipment cannot be used on a telephone line may request that you disconnect the equipment until the problem is connected ■ Consult the dealer or an experienced radio/TV technician for this equipment are: shielded video cable when an external monitor...
8510754 - Gateway Computer User Guide
Page 138
... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 12 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 17 installing 32 laser... for troubleshooting 60 posture 21 reducing eye strain 20 setting up computer 20 static electricity 48 scanner installing 32 screen cleaning 46 troubleshooting 72 www.gateway.com
... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 12 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 17 installing 32 laser... for troubleshooting 60 posture 21 reducing eye strain 20 setting up computer 20 static electricity 48 scanner installing 32 screen cleaning 46 troubleshooting 72 www.gateway.com
8510864 - Gateway Computer User Guide
Page 1
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
8510864 - Gateway Computer User Guide
Page 6
...to familiarize yourself with the best product possible. Chapter 1: Getting Help Thank you for years to come. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to provide best-of services and support...., considerate service. We sincerely hope that you ever have made an excellent decision choosing Gateway. Thanks again, from your new Gateway computer for purchasing our computer! You have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from...
...to familiarize yourself with the best product possible. Chapter 1: Getting Help Thank you for years to come. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to provide best-of services and support...., considerate service. We sincerely hope that you ever have made an excellent decision choosing Gateway. Thanks again, from your new Gateway computer for purchasing our computer! You have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from...
8510864 - Gateway Computer User Guide
Page 10
...name in the Search box. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. These topics are located in the Search box.... ■ Microsoft Knowledge Base - To fix the problem, click on the Microsoft Web site and contain the words you entered in Help and Support and are relevant to open BigFix. Whenever BigFix ...
...name in the Search box. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. These topics are located in the Search box.... ■ Microsoft Knowledge Base - To fix the problem, click on the Microsoft Web site and contain the words you entered in Help and Support and are relevant to open BigFix. Whenever BigFix ...
8510864 - Gateway Computer User Guide
Page 23
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19