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... (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 89 Installing Ethernet cards and drivers 89 Making sure your broadband connection works 90 Naming the computers and the workgroup 90 Configuring the TCP/IP protocol 91 Setting up ...
... (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 89 Installing Ethernet cards and drivers 89 Making sure your broadband connection works 90 Naming the computers and the workgroup 90 Configuring the TCP/IP protocol 91 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. www.gateway.com 3 Visit the Gateway eSupport Web site at support.gateway.com.
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. www.gateway.com 3 Visit the Gateway eSupport Web site at support.gateway.com.
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... Account Info ■ PC Tools Each of these areas is represented by -step wizard to view a list of all the products that Gateway supports. Product Support Click Product Support to locate your computer. Click All Downloads to walk through the reference area to locate an article specific... Us to technical support with a live technician, including chat and e-mail. Account Info Click Account Info to your drivers. By entering your serial number you get a list of Gateway telephone numbers for non-technical issues, such as making audio CDs and installing a hard drive. You can also browse...
... Account Info ■ PC Tools Each of these areas is represented by -step wizard to view a list of all the products that Gateway supports. Product Support Click Product Support to locate your computer. Click All Downloads to walk through the reference area to locate an article specific... Us to technical support with a live technician, including chat and e-mail. Account Info Click Account Info to your drivers. By entering your serial number you get a list of Gateway telephone numbers for non-technical issues, such as making audio CDs and installing a hard drive. You can also browse...
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For more information, see "Identifying drive types" on page 77. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your .... Troubleshooting Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver.
For more information, see "Identifying drive types" on page 77. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your .... Troubleshooting Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver.
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... see "Cleaning CDs or DVDs" on your DVD drive is facing up . You may not match. 62 www.gateway.com The regional code on page 46. ■ Reinstall the audio device drivers. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the disc label is determined by ... types" on your computer. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 46. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 29. ■ Make sure that help control DVD title exports and help reduce...
... see "Cleaning CDs or DVDs" on your DVD drive is facing up . You may not match. 62 www.gateway.com The regional code on page 46. ■ Reinstall the audio device drivers. Chapter 6: Troubleshooting Audio CD does not produce sound ■ Make sure that the disc label is determined by ... types" on your computer. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 46. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 29. ■ Make sure that help control DVD title exports and help reduce...
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... the keyboard, turn it upside down to drain it again. If the keyboard does not work ■ Make sure that a key is not stuck. www.gateway.com 67 Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing... your Internet service provider (ISP) is set up correctly. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver.
... the keyboard, turn it upside down to drain it again. If the keyboard does not work ■ Make sure that a key is not stuck. www.gateway.com 67 Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing... your Internet service provider (ISP) is set up correctly. Press each key to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver.
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...depth" in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. If the monitor... is turned on your computer. 72 www.gateway.com Type the keyword screen resolution in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon...
...depth" in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. If the monitor... is turned on your computer. 72 www.gateway.com Type the keyword screen resolution in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon...
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... the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon..., click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that came with your Control Panel is not set to the printer. The Printers and Faxes window...
... the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon..., click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that came with your Control Panel is not set to the printer. The Printers and Faxes window...
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... unwanted intruders ■ 4-port switch - The Control Panel window opens. Use the documentation that do not have Ethernet already installed. www.gateway.com 89 Creating an Ethernet network Tips & Tricks When buying your router, be sure the model includes everything your Control Panel is not ...listed, you need for instructions on installing the card and any required drivers. The wired Ethernet device installed in your computer is already installed on your computers To determine if wired Ethernet is listed. to...
... unwanted intruders ■ 4-port switch - The Control Panel window opens. Use the documentation that do not have Ethernet already installed. www.gateway.com 89 Creating an Ethernet network Tips & Tricks When buying your router, be sure the model includes everything your Control Panel is not ...listed, you need for instructions on installing the card and any required drivers. The wired Ethernet device installed in your computer is already installed on your computers To determine if wired Ethernet is listed. to...
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Follow the instructions included with your printer to install the printer drivers on network printers Important To share a printer among the computers connected to the network. The folder properties dialog box... ■ Print documents on each computer. Sharing drives or folders If you want to everyone on the network. 108 www.gateway.com To share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that drive ... CD or DVD drives) and printers among the network computers, each computer must have the shared printer's drivers installed.
Follow the instructions included with your printer to install the printer drivers on network printers Important To share a printer among the computers connected to the network. The folder properties dialog box... ■ Print documents on each computer. Sharing drives or folders If you want to everyone on the network. 108 www.gateway.com To share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that drive ... CD or DVD drives) and printers among the network computers, each computer must have the shared printer's drivers installed.
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...other users on the network. You will provide you send and receive e-mail, surf Web sites, or access your company's network. www.gateway.com 113 While you are away from your home office, hotspots let you with your printer or from the manufacturer's Web site. To access...airline clubs, libraries, book shops, and coffee houses. Sharing your resources Printing files across the network Important Before you can obtain the printer driver and installation instructions from the CD that are marked for sharing may be vulnerable. Any of the files on the computer you want to ...
...other users on the network. You will provide you send and receive e-mail, surf Web sites, or access your company's network. www.gateway.com 113 While you are away from your home office, hotspots let you with your printer or from the manufacturer's Web site. To access...airline clubs, libraries, book shops, and coffee houses. Sharing your resources Printing files across the network Important Before you can obtain the printer driver and installation instructions from the CD that are marked for sharing may be vulnerable. Any of the files on the computer you want to ...
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... discharge (ESD) 48 entering IP address 91 subnet mask 91 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening... specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack 11...
... discharge (ESD) 48 entering IP address 91 subnet mask 91 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening... specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack 11...
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...24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 S-Video out jack 13 video...Norton AntiVirus 43 voltage switch 13 volume adjusting 29 adjusting modem 71 controls 29 muting 29 troubleshooting 77 W WAN IP Address 95, 103 Web site Gateway 3 Windows file and printer sharing 108 New Connection Wizard 104 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
...24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 S-Video out jack 13 video...Norton AntiVirus 43 voltage switch 13 volume adjusting 29 adjusting modem 71 controls 29 muting 29 troubleshooting 77 W WAN IP Address 95, 103 Web site Gateway 3 Windows file and printer sharing 108 New Connection Wizard 104 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
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... Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
... Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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...your computer. Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 80. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to help ...you get drivers specific to view and purchase upgrades for all the products that Gateway supports. Downloads Click Downloads to get the latest software updates...
...your computer. Contact Us Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 80. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to help ...you get drivers specific to view and purchase upgrades for all the products that Gateway supports. Downloads Click Downloads to get the latest software updates...
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Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Help and Support For more information...
Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Help and Support For more information...
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...9632; Try a different disc. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are enabled. ■ Make sure that the disc label is configured correctly by pressing and holding F1 ...then enter the BIOS Setup utility by following the instructions in card ■ Shut down and restart your add-in alphabetical order. www.gateway.com 63 For more information, see the documentation that you have copy protection software. For more information, see "Cleaning CDs or DVDs"...
...9632; Try a different disc. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Make sure that the IDE controllers are enabled. ■ Make sure that the disc label is configured correctly by pressing and holding F1 ...then enter the BIOS Setup utility by following the instructions in card ■ Shut down and restart your add-in alphabetical order. www.gateway.com 63 For more information, see the documentation that you have copy protection software. For more information, see "Cleaning CDs or DVDs"...
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... off. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. A DVD movie will not play a DVD, the disc's regional code and your drive type, see "Adjusting...; Make sure that the disc label is facing up, then try again. ■ Some music CDs have a DVD drive. You may not match. 64 www.gateway.com The regional code on the disc, disc documentation, or disc packaging. The regional code for Mexico is 4.
... off. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47. ■ Reinstall the audio device drivers. A DVD movie will not play a DVD, the disc's regional code and your drive type, see "Adjusting...; Make sure that the disc label is facing up, then try again. ■ Some music CDs have a DVD drive. You may not match. 64 www.gateway.com The regional code on the disc, disc documentation, or disc packaging. The regional code for Mexico is 4.