User Manual
Page 2
... waste ink. After some ink is used for charging, the rest is available for resale. Note: The rear manual feed guide and the roll paper holder cannot be installed at the same time. For a video demonstration of loading fine art paper, please visit www.epson.com/support/p400 (U.S.) or www.epson.ca/support/p400 (Canada). 1 Remove any covers until the process is complete. Note: The cartridges included with the printer are pulled out. 2 Open...
... waste ink. After some ink is used for charging, the rest is available for resale. Note: The rear manual feed guide and the roll paper holder cannot be installed at the same time. For a video demonstration of loading fine art paper, please visit www.epson.com/support/p400 (U.S.) or www.epson.ca/support/p400 (Canada). 1 Remove any covers until the process is complete. Note: The cartridges included with the printer are pulled out. 2 Open...
User Manual
Page 3
... a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run the setup program. OS X: Make sure you install Epson Software Updater to receive firmware and software updates for instructions. Print documents and photos from your product must be set up for wireless printing or Wi-Fi Direct®. www.epson.com/iprint www.epson.com/connect Any problems? User's Guide Windows: Click the icon on the printer so it with a USB cable. iOS/Android™ Epson Connect™ Connect wirelessly from...
... a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run the setup program. OS X: Make sure you install Epson Software Updater to receive firmware and software updates for instructions. Print documents and photos from your product must be set up for wireless printing or Wi-Fi Direct®. www.epson.com/iprint www.epson.com/connect Any problems? User's Guide Windows: Click the icon on the printer so it with a USB cable. iOS/Android™ Epson Connect™ Connect wirelessly from...
User Manual
Page 4
....epson.ca/support/p400 (Canada) to view how-to videos, download printer software and utilities, access the online User's Guide, get FAQs and troubleshooting advice, or e-mail Epson with UltraChrome® HG2 ink for Excellence is a registered logomark of Epson America, Inc. Epson SureColor P400 Series replacement ink cartridges Color Photo Black Cyan Magenta Yellow Red Orange Matte Black Gloss Optimizer (2-pack) Part number T324120 T324220 T324320 T324420 T324720 T324920 T324820 T324020 EPSON, UltraChrome, Signature Worthy, and SureColor are subject to change...
....epson.ca/support/p400 (Canada) to view how-to videos, download printer software and utilities, access the online User's Guide, get FAQs and troubleshooting advice, or e-mail Epson with UltraChrome® HG2 ink for Excellence is a registered logomark of Epson America, Inc. Epson SureColor P400 Series replacement ink cartridges Color Photo Black Cyan Magenta Yellow Red Orange Matte Black Gloss Optimizer (2-pack) Part number T324120 T324220 T324320 T324420 T324720 T324920 T324820 T324020 EPSON, UltraChrome, Signature Worthy, and SureColor are subject to change...
User Manual
Page 4
...- Windows 60 Multi-Page Printing Options - Windows 60 Double-sided Printing Options - Windows 61 Printing Your Document or Photo - Windows 67 Editing Print Setting Displays - OS X 80 Selecting Print Layout Options - Windows 49 Advanced Color Controls - OS X 74 Advanced Color Settings - Windows 65 Saving, Sharing, and Customizing the Printer Settings 65 Saving and Sharing Print Settings - OS X 80 Print Options - OS X...80 Selecting Roll Paper Settings - OS X 83 4 Borderless Paper Type Compatibility 43 Paper or Media Type Settings - Product Software 44 Printing...
...- Windows 60 Multi-Page Printing Options - Windows 60 Double-sided Printing Options - Windows 61 Printing Your Document or Photo - Windows 67 Editing Print Setting Displays - OS X 80 Selecting Print Layout Options - Windows 49 Advanced Color Controls - OS X 74 Advanced Color Settings - Windows 65 Saving, Sharing, and Customizing the Printer Settings 65 Saving and Sharing Print Settings - OS X 80 Print Options - OS X...80 Selecting Roll Paper Settings - OS X 83 4 Borderless Paper Type Compatibility 43 Paper or Media Type Settings - Product Software 44 Printing...
User Manual
Page 6
... Blank Pages Print ...144 Incorrect Margins on a Network 129 Product Does Not Appear in OS X Printer Window 130 Cannot Print Over a Network...130 Solving Paper Problems...131 Paper Feeding Problems...132 Paper Jam Problems - Thick Media or CD/DVD 137 Paper Jam Problems - Cleaning and Transporting Your Product 119 Cleaning Your Product ...119 Transporting Your Product ...119 Solving Problems ...122 Checking for Software Updates...122 Product Light Status ...123 Running a Product Check ...126 Solving Setup Problems ...126 Noise After Ink Installation ...127 Software Installation Problems...
... Blank Pages Print ...144 Incorrect Margins on a Network 129 Product Does Not Appear in OS X Printer Window 130 Cannot Print Over a Network...130 Solving Paper Problems...131 Paper Feeding Problems...132 Paper Jam Problems - Thick Media or CD/DVD 137 Paper Jam Problems - Cleaning and Transporting Your Product 119 Cleaning Your Product ...119 Transporting Your Product ...119 Solving Problems ...122 Checking for Software Updates...122 Product Light Status ...123 Running a Product Check ...126 Solving Setup Problems ...126 Noise After Ink Installation ...127 Software Installation Problems...
User Manual
Page 28
... need to eject the paper from the sheet feeder and close the paper support. 3. Turn on your product. This may damage your product. 2. Remove any roll paper and the roll paper holders. 4. Open the front cover. 28 Remove the paper and press the roll paper button again to clear the flashing paper/cancel light Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Available Epson Papers Related tasks Loading Roll Paper Loading Paper in the Sheet Feeder Loading Posterboard and Thick Media Loading Posterboard and Thick Media Use the front manual feed tray to load...
... need to eject the paper from the sheet feeder and close the paper support. 3. Turn on your product. This may damage your product. 2. Remove any roll paper and the roll paper holders. 4. Open the front cover. 28 Remove the paper and press the roll paper button again to clear the flashing paper/cancel light Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Available Epson Papers Related tasks Loading Roll Paper Loading Paper in the Sheet Feeder Loading Posterboard and Thick Media Loading Posterboard and Thick Media Use the front manual feed tray to load...
User Manual
Page 50
... manage color using the Image Color Matching system. Note: An ICC profile is required if color management is turned off color management in your printer software so you get better results by applying color management in the printer driver. Off (No Color Adjustment) Turns off . Windows 50 Click the Advanced button to choose the input profile and other settings. ICM Automatically adjusts colors based on the printer's ICC profile and the selected Media Type setting, using...
... manage color using the Image Color Matching system. Note: An ICC profile is required if color management is turned off color management in your printer software so you get better results by applying color management in the printer driver. Off (No Color Adjustment) Turns off . Windows 50 Click the Advanced button to choose the input profile and other settings. ICM Automatically adjusts colors based on the printer's ICC profile and the selected Media Type setting, using...
User Manual
Page 77
... the Print Mode setting: • Select AccuPhoto HG for details. Click the Advanced Color Settings tab to use advanced color controls. 77 Use this setting if your paper. Click the Advanced Color Settings tab to the type of paper you loaded as the Media Type setting. Select one of photographic printing. • Select Black/Grayscale when using plain paper. 12. To avoid changing black ink more often than necessary, set the printer to use advanced color controls. • Adobe RGB: Matches image colors...
... the Print Mode setting: • Select AccuPhoto HG for details. Click the Advanced Color Settings tab to use advanced color controls. 77 Use this setting if your paper. Click the Advanced Color Settings tab to the type of paper you loaded as the Media Type setting. Select one of photographic printing. • Select Black/Grayscale when using plain paper. 12. To avoid changing black ink more often than necessary, set the printer to use advanced color controls. • Adobe RGB: Matches image colors...
User Manual
Page 91
Windows You can use Epson Print CD to design your product as described on CDs or DVDs from your computer, make sure you have set up your disc by importing photos, adding text, and creating special effects. 1. Pull out the CD/DVD tray and remove the disc from a Computer Before printing directly on the Start Here sheet, and installed the Epson Print CD software. Parent topic: Printing on...
Windows You can use Epson Print CD to design your product as described on CDs or DVDs from your computer, make sure you have set up your disc by importing photos, adding text, and creating special effects. 1. Pull out the CD/DVD tray and remove the disc from a Computer Before printing directly on the Start Here sheet, and installed the Epson Print CD software. Parent topic: Printing on...
User Manual
Page 117
... Open Printer Utility. 2. Note: Do not open the printer cover or front manual feed tray while the power light is finished in ink density, called Auto Ink Density Optimization. Parent topic: Adjusting Print Quality Cleaning the Paper Guide Rollers If you can cause a loss of the following: • Windows: Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings. Do not use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean the rollers. they may jam inside your printer. Using Ink...
... Open Printer Utility. 2. Note: Do not open the printer cover or front manual feed tray while the power light is finished in ink density, called Auto Ink Density Optimization. Parent topic: Adjusting Print Quality Cleaning the Paper Guide Rollers If you can cause a loss of the following: • Windows: Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings. Do not use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean the rollers. they may jam inside your printer. Using Ink...
User Manual
Page 122
... on your product software. Parent topic: Solving Problems 122 Visit the driver download site at (U.S. Checking for Software Updates Product Light Status Running a Product Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product.
... on your product software. Parent topic: Solving Problems 122 Visit the driver download site at (U.S. Checking for Software Updates Product Light Status Running a Product Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product.
User Manual
Page 125
... the paper/cancel button. • The source selected in the printer driver to match the correct paper source and press the paper/cancel button. • A nozzle check was canceled while printing on thick paper, or on a CD or DVD. Change the paper source in the printer driver does not match the paper source. Contact Epson Support to Get Help Related tasks Using Ink Density Optimization 125 Thick Media or CD/DVD Paper Jam Problems - One of their service life. When printing on again. Rear Manual Feed Tray Paper Jam Problems - Turn...
... the paper/cancel button. • The source selected in the printer driver to match the correct paper source and press the paper/cancel button. • A nozzle check was canceled while printing on thick paper, or on a CD or DVD. Change the paper source in the printer driver does not match the paper source. Contact Epson Support to Get Help Related tasks Using Ink Density Optimization 125 Thick Media or CD/DVD Paper Jam Problems - One of their service life. When printing on again. Rear Manual Feed Tray Paper Jam Problems - Turn...
User Manual
Page 126
... sheet feeder. 2. Check the other solutions in this manual. Press and hold the paper/cancel button, then press the power button. Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Make sure plain paper is loaded in this manual or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page...
... sheet feeder. 2. Check the other solutions in this manual. Press and hold the paper/cancel button, then press the power button. Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Make sure plain paper is loaded in this manual or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page...
User Manual
Page 128
... wireless network name manually. 128 Hold down the Wi-Fi button on the product for instructions. • Verify that came with your product to it from your product's MAC address, print a network status sheet. Then follow the instructions that your router or access point is not responsible for backing up or using a 5 GHz wireless router, set , add your product's MAC address to your router's address list. Epson is operating correctly by connecting...
... wireless network name manually. 128 Hold down the Wi-Fi button on the product for instructions. • Verify that came with your product to it from your product's MAC address, print a network status sheet. Then follow the instructions that your router or access point is not responsible for backing up or using a 5 GHz wireless router, set , add your product's MAC address to your router's address list. Epson is operating correctly by connecting...
User Manual
Page 139
... test page prints. Load new paper and be damp or too thin. Rear Manual Feed Tray Paper Jam Problems - Thick Media or CD/DVD Related topics Loading Media Solving Problems Printing from your product is selected as the default printer. • In Windows, make sure your computer. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure the printer port setting matches the printer connection port. 139 Sheet Feeder Paper Jam Problems - Roll Paper Paper Jam Problems - Parent topic: Solving Paper Problems Related references Paper...
... test page prints. Load new paper and be damp or too thin. Rear Manual Feed Tray Paper Jam Problems - Thick Media or CD/DVD Related topics Loading Media Solving Problems Printing from your product is selected as the default printer. • In Windows, make sure your computer. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure the printer port setting matches the printer connection port. 139 Sheet Feeder Paper Jam Problems - Roll Paper Paper Jam Problems - Parent topic: Solving Paper Problems Related references Paper...
User Manual
Page 142
... type of paper you may need more than the minimum requirements. If necessary, increase your hard drive or run a defragmentation utility to protect the print mechanism from a Computer Related references Paper or Media Type Settings - Product Software Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings - resolution image, you loaded. • Turn on your system's memory. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear...
... type of paper you may need more than the minimum requirements. If necessary, increase your hard drive or run a defragmentation utility to protect the print mechanism from a Computer Related references Paper or Media Type Settings - Product Software Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings - resolution image, you loaded. • Turn on your system's memory. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear...
User Manual
Page 169
... cover openings in the case or insert objects through the slots. • Keep the printer away from printing. • Before transporting the printer, make sure you replace them with fuses of the correct size and rating. • Leave the ink cartridges installed. if the product has been dropped or the case damaged; this may prevent the printer from potential sources of electromagnetic interference, such as specifically...
... cover openings in the case or insert objects through the slots. • Keep the printer away from printing. • Before transporting the printer, make sure you replace them with fuses of the correct size and rating. • Leave the ink cartridges installed. if the product has been dropped or the case damaged; this may prevent the printer from potential sources of electromagnetic interference, such as specifically...
Basics and warranty
Page 26
... plain paper in the sheet feeder (see page 5). 2. OS X: In the Apple menu or the Dock, select System Preferences. Select the Utility tab, then select Open Printer Utility. Maintaining Your Printer Follow the steps in these sections to keep the Epson SureColor P400 Series working at its best: ■ "Checking and Cleaning the Print Head" below ■ "Checking and Aligning the Print Head" on page 28 ■ "Checking the Ink Cartridge Status" on page 29 ■ "Replacing Ink Cartridges" on page 31 ■ "Cleaning...
... plain paper in the sheet feeder (see page 5). 2. OS X: In the Apple menu or the Dock, select System Preferences. Select the Utility tab, then select Open Printer Utility. Maintaining Your Printer Follow the steps in these sections to keep the Epson SureColor P400 Series working at its best: ■ "Checking and Cleaning the Print Head" below ■ "Checking and Aligning the Print Head" on page 28 ■ "Checking the Ink Cartridge Status" on page 29 ■ "Replacing Ink Cartridges" on page 31 ■ "Cleaning...
Basics and warranty
Page 39
... I paper button to clear the error. The selected source in the sheet feeder. Press the I paper button to eject any printed roll paper or canvas media, then remove (see page 12) and reload (see page 46). The P power light is open the printer cover and remove any obstructions, and turn it back on again. Turn off the printer, remove any paper jammed inside the P400 Series are at the end of their service life or an unknown error has occurred. A nozzle check was started using...
... I paper button to clear the error. The selected source in the sheet feeder. Press the I paper button to eject any printed roll paper or canvas media, then remove (see page 12) and reload (see page 46). The P power light is open the printer cover and remove any obstructions, and turn it back on again. Turn off the printer, remove any paper jammed inside the P400 Series are at the end of their service life or an unknown error has occurred. A nozzle check was started using...
Basics and warranty
Page 41
... is not displayed, add the printer. Leaving the printer cover open if you installed the guide correctly and guided the paper all the way to the right (see page 5 and page 7). ■ When using the single sheet guide doesn't feed, make sure you 're printing on roll paper or with the sheet feeder. Then reload the paper (see page 7). ■ Make sure the paper size settings in the sheet feeder at once (see page 5) and make sure the printer cover is closed...
... is not displayed, add the printer. Leaving the printer cover open if you installed the guide correctly and guided the paper all the way to the right (see page 5 and page 7). ■ When using the single sheet guide doesn't feed, make sure you 're printing on roll paper or with the sheet feeder. Then reload the paper (see page 7). ■ Make sure the paper size settings in the sheet feeder at once (see page 5) and make sure the printer cover is closed...