Service Manual
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EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description ... Ink Cartridge 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism 121 2.2.4 ...153 2.4 Outline of Power Supply Circuit Board 154 Chapter 3 Troubleshooting 3.1 Outline 156 3.1.1 Check Before Troubleshooting 156 3.1.2 Narrow Down the Trouble 156 3.2 Troubleshooting Based on Panel Messages 157 3.2.1 Message Table 157 3.2.2 ...
EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description ... Ink Cartridge 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism 121 2.2.4 ...153 2.4 Outline of Power Supply Circuit Board 154 Chapter 3 Troubleshooting 3.1 Outline 156 3.1.1 Check Before Troubleshooting 156 3.1.2 Narrow Down the Trouble 156 3.2 Troubleshooting Based on Panel Messages 157 3.2.1 Message Table 157 3.2.2 ...
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... COUNTERS" in "Maintenance Mode 2". Each of the units and parts in the printer should not be checked. 1. EPSON Stylus Pro 4000 Revision B 3.1 Outline This section explains procedures for rapid and efficient troubleshooting if trouble occurs in the printer. 3.1.1 Check Before Troubleshooting First of all, when performing troubleshooting, the following basic parts should be missing or damaged, and should have...
... COUNTERS" in "Maintenance Mode 2". Each of the units and parts in the printer should not be checked. 1. EPSON Stylus Pro 4000 Revision B 3.1 Outline This section explains procedures for rapid and efficient troubleshooting if trouble occurs in the printer. 3.1.1 Check Before Troubleshooting First of all, when performing troubleshooting, the following basic parts should be missing or damaged, and should have...
Service Manual
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... Page p.160 p.160 p.160 p.163 p.163 p.163 p.163 p.163 p.164 p.164 p.165 p.165 p.165 p.166 p.166 p.166 p.166 p.166 p.166 Troubleshooting Troubleshooting Based on output conditions of each sensor. NOTE: "Warnings" are shown with blue shading and "Service Requests" are shown below. Blink - - - - - ... Blink ON ON ON Ink Check Blink Blink - - Blink - - - ON ON - - EPSON Stylus Pro 4000 Revision B 3.2 Troubleshooting Based on Panel Messages This printer conducts self testing based on Panel Messages 157 This section explains corrective actions for errors and error messages....
... Page p.160 p.160 p.160 p.163 p.163 p.163 p.163 p.163 p.164 p.164 p.165 p.165 p.165 p.166 p.166 p.166 p.166 p.166 p.166 Troubleshooting Troubleshooting Based on output conditions of each sensor. NOTE: "Warnings" are shown with blue shading and "Service Requests" are shown below. Blink - - - - - ... Blink ON ON ON Ink Check Blink Blink - - Blink - - - ON ON - - EPSON Stylus Pro 4000 Revision B 3.2 Troubleshooting Based on Panel Messages This printer conducts self testing based on Panel Messages 157 This section explains corrective actions for errors and error messages....
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...number *1 Wrong dye/pigment, Wrong destination, Wrong 4-color/8-color*1 Ink Cartridge failure *1 No Ink Cartridge*1 Maintenance Tank full Releasing left and right ink lever Releasing left ink lever Releasing right ink lever Printer Cover open Releasing Paper Lever (Except roll paper) ...release is available by [Pause] key, display the following display by switching at 5-second intervals. Troubleshooting Troubleshooting Based on Panel Messages 158 Blink Blink LED Pause - - Blink Blink Ink Check - EPSON Stylus Pro 4000 Revision B Priority LCD Panel Message FORBIDDEN MEDIA FROM P.
...number *1 Wrong dye/pigment, Wrong destination, Wrong 4-color/8-color*1 Ink Cartridge failure *1 No Ink Cartridge*1 Maintenance Tank full Releasing left and right ink lever Releasing left ink lever Releasing right ink lever Printer Cover open Releasing Paper Lever (Except roll paper) ...release is available by [Pause] key, display the following display by switching at 5-second intervals. Troubleshooting Troubleshooting Based on Panel Messages 158 Blink Blink LED Pause - - Blink Blink Ink Check - EPSON Stylus Pro 4000 Revision B Priority LCD Panel Message FORBIDDEN MEDIA FROM P.
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EPSON Stylus Pro 4000 Table 3-2. Service request error list(continued) Error Code Description Reference Page 00000101 CR Motor life p.172 00010000 PF Motor Encoder check error p.174 00010001 PF ...100001C0 AC disruption p.190 100005C0 CPU DMA address error p.190 10000xxx CPU error p.191 0003xxxx Debug error code p.191 0Dxxxxxx Debug error code p.191 Troubleshooting Troubleshooting Based on printer body side) p.182 00010023 RTC analysis error p.183 00010025 CSIC ROM communication error p.183 00010026 RTC communication error p.184 00010028 Head error p.184 00010029...
EPSON Stylus Pro 4000 Table 3-2. Service request error list(continued) Error Code Description Reference Page 00000101 CR Motor life p.172 00010000 PF Motor Encoder check error p.174 00010001 PF ...100001C0 AC disruption p.190 100005C0 CPU DMA address error p.190 10000xxx CPU error p.191 0003xxxx Debug error code p.191 0Dxxxxxx Debug error code p.191 Troubleshooting Troubleshooting Based on printer body side) p.182 00010023 RTC analysis error p.183 00010025 CSIC ROM communication error p.183 00010026 RTC communication error p.184 00010028 Head error p.184 00010029...
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...is not set 8 Battery pressure 9 Paper feed roller life : Cause --- Troubleshooting Troubleshooting Based on Panel Messages 160 A warning message cannot be cleared until the cause ...required part expires shortly or an error related to notify the user of maintenance- EPSON Stylus Pro 4000 Revision B 3.2.2 Corrective Actions for Displayed Warnings Warnings replace the "READY"/"PRINTING" message...Explanation Generated when the life of the condition, but printing may continue because printer operations are displayed. The number of CR movement cycles has reached predetermined value...
...is not set 8 Battery pressure 9 Paper feed roller life : Cause --- Troubleshooting Troubleshooting Based on Panel Messages 160 A warning message cannot be cleared until the cause ...required part expires shortly or an error related to notify the user of maintenance- EPSON Stylus Pro 4000 Revision B 3.2.2 Corrective Actions for Displayed Warnings Warnings replace the "READY"/"PRINTING" message...Explanation Generated when the life of the condition, but printing may continue because printer operations are displayed. The number of CR movement cycles has reached predetermined value...
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EPSON Stylus Pro 4000 Revision B Recovery nnnn Cause 0002 The number of CLEAR COUNTERS and set the date. • Turn on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter the date. Replace RTC backup battery and execute one ...Mode 2 (p79): Execute "CLEANER" of CLEAR COUNTERS. • Adjustment program: Execute "Reset When Cleaning Unit Change" of Reset Counters. Troubleshooting Troubleshooting Based on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter the date. RTC backup battery Box Assy., Flushing Pump ...
EPSON Stylus Pro 4000 Revision B Recovery nnnn Cause 0002 The number of CLEAR COUNTERS and set the date. • Turn on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter the date. Replace RTC backup battery and execute one ...Mode 2 (p79): Execute "CLEANER" of CLEAR COUNTERS. • Adjustment program: Execute "Reset When Cleaning Unit Change" of Reset Counters. Troubleshooting Troubleshooting Based on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter the date. RTC backup battery Box Assy., Flushing Pump ...
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EPSON Stylus Pro 4000 CHECK P O IN T Replace the following parts when replacing the Cleaning Unit. CLEANER, HEAD, B, ASP POROUS PAD, BOX, FL, UPPER CLEANER, HEAD, A, ASP POROUS PAD, BOX, FL, LOWER BOX ASSY., FLUSHING PUMP CAP ASSY Revision B Troubleshooting Troubleshooting Based on Panel Messages 162
EPSON Stylus Pro 4000 CHECK P O IN T Replace the following parts when replacing the Cleaning Unit. CLEANER, HEAD, B, ASP POROUS PAD, BOX, FL, UPPER CLEANER, HEAD, A, ASP POROUS PAD, BOX, FL, LOWER BOX ASSY., FLUSHING PUMP CAP ASSY Revision B Troubleshooting Troubleshooting Based on Panel Messages 162
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.... Resume printing by setting to designated paper size with the driver. Troubleshooting Troubleshooting Based on Panel Messages 163 Recovery Release Paper Lever, reload the paper, and pull down the lever. Recovery Release Paper Lever, remove paper, and pull down the lever. EPSON Stylus Pro 4000 Revision B 3.2.3 Corrective Actions for Error Display Error messages replace the "READY...
.... Resume printing by setting to designated paper size with the driver. Troubleshooting Troubleshooting Based on Panel Messages 163 Recovery Release Paper Lever, reload the paper, and pull down the lever. Recovery Release Paper Lever, remove paper, and pull down the lever. EPSON Stylus Pro 4000 Revision B 3.2.3 Corrective Actions for Error Display Error messages replace the "READY...
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...Sheet". Reset panel by pressing the [Pause] key. (A message will be an effect of the printer if there may be displayed in the LCD.) Release Paper Lever, remove paper, and pull down ... has turned ON. If feed from ASF but ASF Paper Sensor does not turn ON. Troubleshooting Troubleshooting Based on the sensor and clean it. After paper eject, paper is fed from ASF ...pressing [Pause] key. Check for turned ON while Transfer Roller was terminated midway through job. EPSON Stylus Pro 4000 Revision B PAPER EJECT ERROR LCD REMOVE PAPER Explanation After paper eject, paper is left in paper...
...Sheet". Reset panel by pressing the [Pause] key. (A message will be an effect of the printer if there may be displayed in the LCD.) Release Paper Lever, remove paper, and pull down ... has turned ON. If feed from ASF but ASF Paper Sensor does not turn ON. Troubleshooting Troubleshooting Based on the sensor and clean it. After paper eject, paper is fed from ASF ...pressing [Pause] key. Check for turned ON while Transfer Roller was terminated midway through job. EPSON Stylus Pro 4000 Revision B PAPER EJECT ERROR LCD REMOVE PAPER Explanation After paper eject, paper is left in paper...
Service Manual
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... after front feed. When the [Pause] key is complete. Troubleshooting Troubleshooting Based on Panel Messages 165 After cut sheet paper loading. Recovery Release Paper Lever, remove paper, and pull down the lever. Recovery Release Paper Lever, remove paper, and pull down the lever. EPSON Stylus Pro 4000 Revision B PAPER RECOGNITION ERROR LCD RELOAD PAPER Explanation When...
... after front feed. When the [Pause] key is complete. Troubleshooting Troubleshooting Based on Panel Messages 165 After cut sheet paper loading. Recovery Release Paper Lever, remove paper, and pull down the lever. Recovery Release Paper Lever, remove paper, and pull down the lever. EPSON Stylus Pro 4000 Revision B PAPER RECOGNITION ERROR LCD RELOAD PAPER Explanation When...
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...: Remote commands always have adhered to the actual paper, change the select paper in the LCD if the printer path is displayed in the panel. EPSON Stylus Pro 4000 Revision B PAPER SKEW ERROR LCD PAPER NOT STRAIGHT PAPER CUT ERROR LCD PAPER NOT CUT Explanation Generated when ... paper, and pull down the lever. Recovery Press [Pause] key after properly arranging the edges. Troubleshooting Troubleshooting Based on panel from Ink Cartridge installed in the printer. Explanation It is selected on Panel Messages 166 TRAY FEED SHEET PAPER Explanation Different paper source is ...
...: Remote commands always have adhered to the actual paper, change the select paper in the LCD if the printer path is displayed in the panel. EPSON Stylus Pro 4000 Revision B PAPER SKEW ERROR LCD PAPER NOT STRAIGHT PAPER CUT ERROR LCD PAPER NOT CUT Explanation Generated when ... paper, and pull down the lever. Recovery Press [Pause] key after properly arranging the edges. Troubleshooting Troubleshooting Based on panel from Ink Cartridge installed in the printer. Explanation It is selected on Panel Messages 166 TRAY FEED SHEET PAPER Explanation Different paper source is ...
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... 4-COLOR / 8-COLOR LCD WRONG INK CRTG Explanation When Ink Cartridge is cleared by inserting proper Ink Cartridge, which the panel LCD displays and pulling down the Ink Lever. Recovery It is stated as wrong model number. Troubleshooting Troubleshooting Based on Panel Messages 167 EPSON Stylus Pro 4000 Revision... normal, replace I/H Left Unit (or I/H Right Unit). When Ink Cartridge is cleared by ASF, such as wrong color (4-color / 8-color). Check CSIC contact terminals of Ink Cartridge Holder for printing of reading/writing to CSIC. INK END INK OUT LCD ...
... 4-COLOR / 8-COLOR LCD WRONG INK CRTG Explanation When Ink Cartridge is cleared by inserting proper Ink Cartridge, which the panel LCD displays and pulling down the Ink Lever. Recovery It is stated as wrong model number. Troubleshooting Troubleshooting Based on Panel Messages 167 EPSON Stylus Pro 4000 Revision... normal, replace I/H Left Unit (or I/H Right Unit). When Ink Cartridge is cleared by ASF, such as wrong color (4-color / 8-color). Check CSIC contact terminals of Ink Cartridge Holder for printing of reading/writing to CSIC. INK END INK OUT LCD ...
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EPSON Stylus Pro 4000 Revision B NO INK CARTRIDGE LCD NO INK CRTG ...is interrupted, but after closing the cover, the flushing and paper feed movement are halted. Recovery Close the Printer Cover. When cover was open during flushing before paper feed movement, the flushing operation is raised (...closed properly. Replace the P Cover Open Sensor.(p.219) Troubleshooting Troubleshooting Based on Panel Messages 168 Recovery PRINTER COVER OPEN LCD TOP COVER OPEN Explanation Generated when Printer Cover is not cleared after clearing this error. When ...
EPSON Stylus Pro 4000 Revision B NO INK CARTRIDGE LCD NO INK CRTG ...is interrupted, but after closing the cover, the flushing and paper feed movement are halted. Recovery Close the Printer Cover. When cover was open during flushing before paper feed movement, the flushing operation is raised (...closed properly. Replace the P Cover Open Sensor.(p.219) Troubleshooting Troubleshooting Based on Panel Messages 168 Recovery PRINTER COVER OPEN LCD TOP COVER OPEN Explanation Generated when Printer Cover is not cleared after clearing this error. When ...
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... of the movements. RELEASING PAPER LEVER IN OPERATION LCD SET PAPER LEVER Explanation Paper Lever was released during standby. Troubleshooting Troubleshooting Based on the printer about removing paper and operation is determined by the paper set sequence, and because a paper jam can be automatically...begin, and the paper type will be caused by paper detection sensors (PE Sensor, Rear Manual Insertion Sensor, ASF Paper Sensor). EPSON Stylus Pro 4000 RELEASING PAPER LEVER LCD LOAD PAPER (Except roll paper) LOAD PAPER SUCTION (Roll paper only) Explanation Paper Lever was raised, "...
... of the movements. RELEASING PAPER LEVER IN OPERATION LCD SET PAPER LEVER Explanation Paper Lever was released during standby. Troubleshooting Troubleshooting Based on the printer about removing paper and operation is determined by the paper set sequence, and because a paper jam can be automatically...begin, and the paper type will be caused by paper detection sensors (PE Sensor, Rear Manual Insertion Sensor, ASF Paper Sensor). EPSON Stylus Pro 4000 RELEASING PAPER LEVER LCD LOAD PAPER (Except roll paper) LOAD PAPER SUCTION (Roll paper only) Explanation Paper Lever was raised, "...
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...printer, remove the Type-B I /F Card is not cleared after clearing this error. Recovery Properly install Paper Guide Unit. If generated during printing, when the paper is initialized (including paper eject movement) after clearing this was generated during paper feed movement by ASF, when ASF is removed by ASF feed. EPSON Stylus Pro 4000... CARD ERROR LCD OPTION I/F ERROR Explanation A non-supported I /F Card, and then turn ON. Troubleshooting Troubleshooting Based on again. Recovery Release Paper Lever, remove paper, and pull down the lever. Under this ...
...printer, remove the Type-B I /F Card is not cleared after clearing this error. Recovery Properly install Paper Guide Unit. If generated during printing, when the paper is initialized (including paper eject movement) after clearing this was generated during paper feed movement by ASF, when ASF is removed by ASF feed. EPSON Stylus Pro 4000... CARD ERROR LCD OPTION I/F ERROR Explanation A non-supported I /F Card, and then turn ON. Troubleshooting Troubleshooting Based on again. Recovery Release Paper Lever, remove paper, and pull down the lever. Under this ...
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...Display" (p172). EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage Unit) may be recovered by the user, resolve by following "3.2.4 Corrective Actions for the fatal error is further used. Revision B Recovery Turn off the printer, release the lock... of print head (Carriage Unit), and turn the printer back on Panel Messages 171 Troubleshooting Troubleshooting Based on p.202. LCD SERVICE REQ. The printer has been brought into malfunction by unexpected operation or...
...Display" (p172). EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage Unit) may be recovered by the user, resolve by following "3.2.4 Corrective Actions for the fatal error is further used. Revision B Recovery Turn off the printer, release the lock... of print head (Carriage Unit), and turn the printer back on Panel Messages 171 Troubleshooting Troubleshooting Based on p.202. LCD SERVICE REQ. The printer has been brought into malfunction by unexpected operation or...
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... of notifying the user of the need for a service engineer to check/replace corresponding parts. The printer will develop the following problems and stop operation if printing is continued in this condition. ...PRINTER STATUS" → "SERVICE LIFE") (1.4.4.31 Consumable Life (p62)) When the CR Motor has still an adequate life remaining. • Replace the C511 MAIN Board (p221) When the life of Holder Shape Troubleshooting Troubleshooting Based on which holder secures the "Harness, Head". Replacement Parts/Units Holder, FFC Holder, FFC; EPSON Stylus Pro 4000...
... of notifying the user of the need for a service engineer to check/replace corresponding parts. The printer will develop the following problems and stop operation if printing is continued in this condition. ...PRINTER STATUS" → "SERVICE LIFE") (1.4.4.31 Consumable Life (p62)) When the CR Motor has still an adequate life remaining. • Replace the C511 MAIN Board (p221) When the life of Holder Shape Troubleshooting Troubleshooting Based on which holder secures the "Harness, Head". Replacement Parts/Units Holder, FFC Holder, FFC; EPSON Stylus Pro 4000...
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... Motor-life cycle, so check and maintain all over the printer mechanism. Specially check points are shown below. Check for bending or damage to the Head FFC. Check for abnormal noise when carriage unit moves (bearings are dry. Revision B Troubleshooting Troubleshooting Based on Panel Messages 173 CHECK P O IN T Refer to... replacing the "Motor Assy., CR." When the Motor Assy., CR has been replaced, do not initialize "CR TOTAL" (CR Motor life cumulative counter initialization). EPSON Stylus Pro 4000 2.
... Motor-life cycle, so check and maintain all over the printer mechanism. Specially check points are shown below. Check for bending or damage to the Head FFC. Check for abnormal noise when carriage unit moves (bearings are dry. Revision B Troubleshooting Troubleshooting Based on Panel Messages 173 CHECK P O IN T Refer to... replacing the "Motor Assy., CR." When the Motor Assy., CR has been replaced, do not initialize "CR TOTAL" (CR Motor life cumulative counter initialization). EPSON Stylus Pro 4000 2.
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... and the printer stops operating. Cause of the PF Motor (17.9 ± 15% [Ω]). PF Timing Belt Tension Adjustment (p365) 4. Replace the C511 MAIN Board (p221) Troubleshooting Troubleshooting Based on or during PF Motor operation, there may be a case where the encoder pulse signal can not be in proper tension. 4. EPSON Stylus Pro 4000 SERVICE REQ...
... and the printer stops operating. Cause of the PF Motor (17.9 ± 15% [Ω]). PF Timing Belt Tension Adjustment (p365) 4. Replace the C511 MAIN Board (p221) Troubleshooting Troubleshooting Based on or during PF Motor operation, there may be a case where the encoder pulse signal can not be in proper tension. 4. EPSON Stylus Pro 4000 SERVICE REQ...