Service Manual
Page 168
...not cleared after capping printhead. There detected any Ink Cartridge slot without cartridge. Recovery PRINTER COVER OPEN LCD TOP COVER OPEN Explanation Generated when Printer Cover is interrupted, ...but after closing the cover, the flushing and paper feed movement are halted. Recovery Open I/H Cover and properly install the Ink Cartridge indicated by the LCD panel. Therefore it may give damages to clear the error. EPSON Stylus Pro 4000...; Replace the P Cover Open Sensor.(p.219) Troubleshooting Troubleshooting Based on Panel Messages 168
...not cleared after capping printhead. There detected any Ink Cartridge slot without cartridge. Recovery PRINTER COVER OPEN LCD TOP COVER OPEN Explanation Generated when Printer Cover is interrupted, ...but after closing the cover, the flushing and paper feed movement are halted. Recovery Open I/H Cover and properly install the Ink Cartridge indicated by the LCD panel. Therefore it may give damages to clear the error. EPSON Stylus Pro 4000...; Replace the P Cover Open Sensor.(p.219) Troubleshooting Troubleshooting Based on Panel Messages 168
Service Manual
Page 181
... smoothly, free from short circuit or broken wire. Remedy 1. In such a case, this message is displayed and the printer stops operating. Cause of trouble Print Heat increase due to empty jetting of ink Faulty contact of ...EPSON Stylus Pro 4000 Revision B SERVICE REQ. 0001001B Error meaning: Head driver (TG) temperature error Explanation During printing operation (empty jetting of ink), there may be a case where a voltage exceeding the specified value is about to be applied to the CR Motor. If the same error occurs immediately, replace the Printhead...
... smoothly, free from short circuit or broken wire. Remedy 1. In such a case, this message is displayed and the printer stops operating. Cause of trouble Print Heat increase due to empty jetting of ink Faulty contact of ...EPSON Stylus Pro 4000 Revision B SERVICE REQ. 0001001B Error meaning: Head driver (TG) temperature error Explanation During printing operation (empty jetting of ink), there may be a case where a voltage exceeding the specified value is about to be applied to the CR Motor. If the same error occurs immediately, replace the Printhead...
Service Manual
Page 184
...Execute "RTC" of CLEAR COUNTERS and set date. • Adjustment program Turn on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter date of "RTC." Installing Firmware (p424) 2. Replace the C511 MAIN Board (p221) SERVICE REQ. 0001002B Error meaning: PF ASIC...does not occur at CPU. Remedy Replace the Printhead (p278) SERVICE REQ. 00010029 Error meaning: Unidentified NMI Explanation CPU has detected undefined NMI. Remedy If this message is operated as test mode). EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010026 ...
...Execute "RTC" of CLEAR COUNTERS and set date. • Adjustment program Turn on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter date of "RTC." Installing Firmware (p424) 2. Replace the C511 MAIN Board (p221) SERVICE REQ. 0001002B Error meaning: PF ASIC...does not occur at CPU. Remedy Replace the Printhead (p278) SERVICE REQ. 00010029 Error meaning: Unidentified NMI Explanation CPU has detected undefined NMI. Remedy If this message is operated as test mode). EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010026 ...
Service Manual
Page 186
...-B Board installation error Cause of trouble Type-B Board lower than Level 2 is connected correctly, and correct it if abnormal. 2. Replace the Printhead (p278) SERVICE REQ. 00010038 Error meaning: Transistor thermistor error Cause of trouble The transistor thermistor is failing...-B Board. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010033 Error meaning: Paper eject phase detection error Cause of trouble Home position for paper eject switching cannot be detected even though PG Motor turns at 100°C or more . Remedy Replace the C511 ...
...-B Board installation error Cause of trouble Type-B Board lower than Level 2 is connected correctly, and correct it if abnormal. 2. Replace the Printhead (p278) SERVICE REQ. 00010038 Error meaning: Transistor thermistor error Cause of trouble The transistor thermistor is failing...-B Board. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010033 Error meaning: Paper eject phase detection error Cause of trouble Home position for paper eject switching cannot be detected even though PG Motor turns at 100°C or more . Remedy Replace the C511 ...
Service Manual
Page 192
... does not recover the printer, check the following methods. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with a specific ink color. • Head Cleaner is OFF or printer has not been used ...Printhead (p278) • C511 MAIN Board (p221) Troubleshooting Troubleshooting Based on the Main Board has blew. • Head FFC contact failure. If the trouble occurs with this printer and the troubleshooting points for a long period. If the remaining ink is less than 50%, replace...
... does not recover the printer, check the following methods. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with a specific ink color. • Head Cleaner is OFF or printer has not been used ...Printhead (p278) • C511 MAIN Board (p221) Troubleshooting Troubleshooting Based on the Main Board has blew. • Head FFC contact failure. If the trouble occurs with this printer and the troubleshooting points for a long period. If the remaining ink is less than 50%, replace...
Service Manual
Page 193
... smudging due to next step. 2. If this problem occurs after printing is not improved by the above items (adjustments), replace the following parts. Printhead (p278) Printer Mechanism (SP) (p236) SMUDGED OR MARRED PRINTOUT (FRONT SIDE) If smudging or marring occurs due to the new board...(the time until auto paper cutting is carried out after replacing the C511 Main Board with a new one: Transfer the parameters on the case, the paper will touch the head.) 2. Extend platen gap. EPSON Stylus Pro 4000 Revision B UNEVEN PRINTING/POOR RESOLUTION If the print quality is...
... smudging due to next step. 2. If this problem occurs after printing is not improved by the above items (adjustments), replace the following parts. Printhead (p278) Printer Mechanism (SP) (p236) SMUDGED OR MARRED PRINTOUT (FRONT SIDE) If smudging or marring occurs due to the new board...(the time until auto paper cutting is carried out after replacing the C511 Main Board with a new one: Transfer the parameters on the case, the paper will touch the head.) 2. Extend platen gap. EPSON Stylus Pro 4000 Revision B UNEVEN PRINTING/POOR RESOLUTION If the print quality is...
Service Manual
Page 278
HEAD EXCHANGE SUPPORT TOOL HEAD EXCHANGE SUPPORT TOOL (Adjust Plate) CR SUS PLATE SUPPORT TOOL Disassembly & Assembly Disassembly Procedures 278 CUTTER CAP Revision B CHECK P O IN T Be sure to install the "Adjust Plate" to the rear of the "HEAD EXCHANGE SUPPORT TOOL" before removing the "Printhead". EPSON Stylus Pro 4000 4.2.8 Ink System 4.2.8.1 Printhead CHECK P O IN T Figures below shows the required tools in replacing the "Printhead".
HEAD EXCHANGE SUPPORT TOOL HEAD EXCHANGE SUPPORT TOOL (Adjust Plate) CR SUS PLATE SUPPORT TOOL Disassembly & Assembly Disassembly Procedures 278 CUTTER CAP Revision B CHECK P O IN T Be sure to install the "Adjust Plate" to the rear of the "HEAD EXCHANGE SUPPORT TOOL" before removing the "Printhead". EPSON Stylus Pro 4000 4.2.8 Ink System 4.2.8.1 Printhead CHECK P O IN T Figures below shows the required tools in replacing the "Printhead".
Service Manual
Page 283
EPSON Stylus Pro 4000 12. Harness, Head Removal Disassembly & Assembly Disassembly Procedures 283 When replacing the "Printhead" with its circle-marked surface facing downward (the nozzle surface). If the "Absorber, CR" comes off when removing the "Printhead" form the "Carriage, C", reattach the "Absorber, CR" to Chapter 5 "Adjustment" (p.354) and perform specified adjustments after replacing or removing the "Printhead". Disconnect the...
EPSON Stylus Pro 4000 12. Harness, Head Removal Disassembly & Assembly Disassembly Procedures 283 When replacing the "Printhead" with its circle-marked surface facing downward (the nozzle surface). If the "Absorber, CR" comes off when removing the "Printhead" form the "Carriage, C", reattach the "Absorber, CR" to Chapter 5 "Adjustment" (p.354) and perform specified adjustments after replacing or removing the "Printhead". Disconnect the...
Service Manual
Page 286
...Head" Removal Disassembly Procedures 286 Remove the "Head Unit" from the "Carriage, B". (Refer to Chapter 5 "Adjustment" (p.354) and perform specified adjustments after replacing or removing the "Valve Assy., Head". Slide the joint section on the "Valve Assy., Head" which connects "Tube, Supply, Ink", to the followings: ... work, pay attention to remove the joint section. 6-2. Separate the "Carriage, C" from the "Carriage Unit". (Refer to Figure 4-115.) 6-1. EPSON Stylus Pro 4000 3. A D JU S TM E N T R E Q U IR E D Be sure to refer to "4.2.8.1 Printhead" (p278).) 5.
...Head" Removal Disassembly Procedures 286 Remove the "Head Unit" from the "Carriage, B". (Refer to Chapter 5 "Adjustment" (p.354) and perform specified adjustments after replacing or removing the "Valve Assy., Head". Slide the joint section on the "Valve Assy., Head" which connects "Tube, Supply, Ink", to the followings: ... work, pay attention to remove the joint section. 6-2. Separate the "Carriage, C" from the "Carriage Unit". (Refer to Figure 4-115.) 6-1. EPSON Stylus Pro 4000 3. A D JU S TM E N T R E Q U IR E D Be sure to refer to "4.2.8.1 Printhead" (p278).) 5.
Service Manual
Page 355
...Reassembly Reference Page) Main Circuit Board*1 (C511 MAIN Board (p221)) Cleaning Unit*2 (p.309) Printhead (p278) Damper (Valve Assy., Head (p.284)) AS Mechanical Unit (Printer Mechanism (SP) (p.236)) ASF Unit (p.240) Motor Motor Assy., CR (p264) Motor Assy...adjustment items and adjustment order presented in "Table 5-2. EPSON Stylus Pro 4000 Revision B 5.1 Overview This section describes the adjustment procedures necessary after being replaced or removed are performed improperly. 5.1.2 Advance of Adjustment When replacing or removing any part/unit listed in "5.1.3 The...
...Reassembly Reference Page) Main Circuit Board*1 (C511 MAIN Board (p221)) Cleaning Unit*2 (p.309) Printhead (p278) Damper (Valve Assy., Head (p.284)) AS Mechanical Unit (Printer Mechanism (SP) (p.236)) ASF Unit (p.240) Motor Motor Assy., CR (p264) Motor Assy...adjustment items and adjustment order presented in "Table 5-2. EPSON Stylus Pro 4000 Revision B 5.1 Overview This section describes the adjustment procedures necessary after being replaced or removed are performed improperly. 5.1.2 Advance of Adjustment When replacing or removing any part/unit listed in "5.1.3 The...
Service Manual
Page 356
...8-color machine and 4-color machine, respectively. Main Board (Backup = NG) 22 Image Adjustment 23 Cutter Pressure Adjustment { --- *3 { --- P.417 6 Check Alignment { { P.418 7 Nozzle Bi-D Adjustment { { P.381 8 Printhead Slant Adjustment (PF) { --- P.387 14 Auto Bi-d Adjustment { --- P.382 { --- P.381 12 Printhead Slant... 356 P.387 20 Auto Bi-d Adjustment { --- EPSON Stylus Pro 4000 5.1.4 Adjustment Items classified by Part/Unit Required adjustment items and execution order for each part/unit that has been replaced or removed is shown in the table below. Required...
...8-color machine and 4-color machine, respectively. Main Board (Backup = NG) 22 Image Adjustment 23 Cutter Pressure Adjustment { --- *3 { --- P.417 6 Check Alignment { { P.418 7 Nozzle Bi-D Adjustment { { P.381 8 Printhead Slant Adjustment (PF) { --- P.387 14 Auto Bi-d Adjustment { --- P.382 { --- P.381 12 Printhead Slant... 356 P.387 20 Auto Bi-d Adjustment { --- EPSON Stylus Pro 4000 5.1.4 Adjustment Items classified by Part/Unit Required adjustment items and execution order for each part/unit that has been replaced or removed is shown in the table below. Required...