Product Information Guide
Page 17
... head, and ink may be damaged beyond repair. Then wipe the inside the printer. Epson Stylus Pro 3800 Cleaning the Printer Warning: Be careful not to touch the gears inside of the printer dry with a dry, lint-free, soft cloth. 12/06 Epson Stylus Pro 3800 - 17 Contact Epson if you should be soiled. Make sure the printer is in . 4. If the front manual...
... head, and ink may be damaged beyond repair. Then wipe the inside the printer. Epson Stylus Pro 3800 Cleaning the Printer Warning: Be careful not to touch the gears inside of the printer dry with a dry, lint-free, soft cloth. 12/06 Epson Stylus Pro 3800 - 17 Contact Epson if you should be soiled. Make sure the printer is in . 4. If the front manual...
Warranty Statement
Page 2
...technical phone support and whole unit exchange or repair, when required, for your printer. Please review the information contained in the demanding professional graphics environment. Since it's an exclusive number, your call the exclusive Epson Preferred toll-free number, select the technical ...in this booklet. You'll find our complete terms and conditions for the Epson Stylus® Pro 3800 Welcome and Congratulations Congratulations on your personal Unit ID Number and the exclusive Epson Preferred toll-free number. Once again, congratulations and welcome to take advantage of...
...technical phone support and whole unit exchange or repair, when required, for your printer. Please review the information contained in the demanding professional graphics environment. Since it's an exclusive number, your call the exclusive Epson Preferred toll-free number, select the technical ...in this booklet. You'll find our complete terms and conditions for the Epson Stylus® Pro 3800 Welcome and Congratulations Congratulations on your personal Unit ID Number and the exclusive Epson Preferred toll-free number. Once again, congratulations and welcome to take advantage of...
Warranty Statement
Page 5
... limited warranty. This line will provide telephone diagnostics to the Epson standard of the limited warranty for the program. The exchange unit or parts may be utilized (the Whole Unit Exchange Program or the Repair Program) and provide detailed instructions for the Epson printer. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this booklet.
... limited warranty. This line will provide telephone diagnostics to the Epson standard of the limited warranty for the program. The exchange unit or parts may be utilized (the Whole Unit Exchange Program or the Repair Program) and provide detailed instructions for the Epson printer. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this booklet.
Warranty Statement
Page 6
...of security, Epson will be repaired and sent back to Epson within 10 business days of shipment of the replacement product. You will need to remove all optional components prior to its original box and packing materials and prepare it , you must either be billed for the printer if the... days after pick-up of the defective product by 12:00 pm Pacific Time (second day business delivery for the Epson Stylus® Pro 3800 Whole Unit Exchange Program: For Epson to process a Whole Unit Exchange, you will ship the replacement unit promptly, typically via next business day delivery for...
...of security, Epson will be repaired and sent back to Epson within 10 business days of shipment of the replacement product. You will need to remove all optional components prior to its original box and packing materials and prepare it , you must either be billed for the printer if the... days after pick-up of the defective product by 12:00 pm Pacific Time (second day business delivery for the Epson Stylus® Pro 3800 Whole Unit Exchange Program: For Epson to process a Whole Unit Exchange, you will ship the replacement unit promptly, typically via next business day delivery for...
Warranty Statement
Page 8
.... 2) Any damage caused by using unsuitable inks or ink delivery systems in the printer. 3) Any damage caused by use of non-Epson inks, ink cartridges, or media. Under the Whole Unit Exchange or Repair Programs you may be hot. These include the front cover, ink cover, front...the reservoir will be billed for these . EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 CAUTION: Do not turn off the printer by unplugging it or turning off and unplugging the printer, make sure you are transporting the printer in your own vehicle without the original packaging,...
.... 2) Any damage caused by using unsuitable inks or ink delivery systems in the printer. 3) Any damage caused by use of non-Epson inks, ink cartridges, or media. Under the Whole Unit Exchange or Repair Programs you may be hot. These include the front cover, ink cover, front...the reservoir will be billed for these . EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 CAUTION: Do not turn off the printer by unplugging it or turning off and unplugging the printer, make sure you are transporting the printer in your own vehicle without the original packaging,...
Service Manual
Page 29
... displayed/ 2nd time and later: Service Call Error No. UPDATING FIRMWARE -- INSTALL THE MAINTENANCE CARTRIDGE. PRINTER ERROR RESTART THE PRINTER -- PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- PLEASE WAIT -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration... -- MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER -- NNNN PLEASE CONTACT TO THE REPAIR CENTER -- CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS --
... displayed/ 2nd time and later: Service Call Error No. UPDATING FIRMWARE -- INSTALL THE MAINTENANCE CARTRIDGE. PRINTER ERROR RESTART THE PRINTER -- PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- PLEASE WAIT -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration... -- MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER -- NNNN PLEASE CONTACT TO THE REPAIR CENTER -- CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS --
Service Manual
Page 62
...A W A R N IN G When handling the lithium battery used for backup of the printer. 2. Initialize the NVRAM on the main board, strictly follow the safety instructions given in "4.1.1 Precautions" (p86). EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for troubleshooting problems on the LCD (... OFF, confirm the panel display disappears, and unplug the power code. Be sure to use the specified tools for maintenance/repair. To maintain the product's quality, be sure to use the specified lubricant and adhesive. Be sure to perform...
...A W A R N IN G When handling the lithium battery used for backup of the printer. 2. Initialize the NVRAM on the main board, strictly follow the safety instructions given in "4.1.1 Precautions" (p86). EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for troubleshooting problems on the LCD (... OFF, confirm the panel display disappears, and unplug the power code. Be sure to use the specified tools for maintenance/repair. To maintain the product's quality, be sure to use the specified lubricant and adhesive. Be sure to perform...
Service Manual
Page 63
... MAINTENANCE CARTRIDGE IS NEARLY FULL SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. INSTALL THE MAINTENANCE CARTRIDGE. is almost ... AND PRESS PAPER/FEED BUTTON PAPER JAM REMOVE PAPER CANNOT OPEN COVER IS THERE ANYTHING ON THE PRINTER? EPSON Stylus Pro 3800/3800C/3850 3.2 List of Panel Messages The printer runs diagnostic checks on the following list. The error messages are shown on itself according to feed...
... MAINTENANCE CARTRIDGE IS NEARLY FULL SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. INSTALL THE MAINTENANCE CARTRIDGE. is almost ... AND PRESS PAPER/FEED BUTTON PAPER JAM REMOVE PAPER CANNOT OPEN COVER IS THERE ANYTHING ON THE PRINTER? EPSON Stylus Pro 3800/3800C/3850 3.2 List of Panel Messages The printer runs diagnostic checks on the following list. The error messages are shown on itself according to feed...
Service Manual
Page 68
EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for Error Messages The following connectors are ) damaged. MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER AND LOAD PAPER CORRECTLY Description See 3.5 Remedies for Service Call Error on LCD SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER... CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. A...
EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 Remedies for Error Messages The following connectors are ) damaged. MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER AND LOAD PAPER CORRECTLY Description See 3.5 Remedies for Service Call Error on LCD SERVICE CALL ERROR NNNN PLEASE CONTACT TO THE REPAIR CENTER PRINTER ERROR RESTART THE PRINTER... CARRIAGE LOCKED RELEASE THE CARRIAGE LOCK PAPER JAM CLEAR JAMMED PAPER SEE PRINTER GUIDE FOR INSTRUCTIONS NO MAINTENANCE CART. A...
Service Manual
Page 87
...the tape as exactly the same as air duster, for cleaning during repair and maintenance, the use static electricity discharge equipment such as anti-static wrist straps. When reassembling the printer, make sure to remember it before removing them diagonally into the connectors...so may cause an unexpected contact of the electric components or parts correctly and securely. EPSON Stylus Pro 3800/3800C/3850 Revision A C A U T IO N Ensure sufficient work space for servicing. Locate the printer on a stable and flat surface. The ink-path-related components or ...
...the tape as exactly the same as air duster, for cleaning during repair and maintenance, the use static electricity discharge equipment such as anti-static wrist straps. When reassembling the printer, make sure to remember it before removing them diagonally into the connectors...so may cause an unexpected contact of the electric components or parts correctly and securely. EPSON Stylus Pro 3800/3800C/3850 Revision A C A U T IO N Ensure sufficient work space for servicing. Locate the printer on a stable and flat surface. The ink-path-related components or ...
Service Manual
Page 89
... both on-site and off -site service only. Revision A 4.1.5 Chapter Organization The maintenance parts of this product are repaired. EPSON Stylus Pro 3800/3800C/3850 4.1.4 Screws The following table indicates the screws used in the printer. Screws Color Definition Silver Special Screw Silver Phillips Bind P-tite Screw Silver Phillips Bind S-tite Screw Silver Phillips Bind P-tite Screw...
... both on-site and off -site service only. Revision A 4.1.5 Chapter Organization The maintenance parts of this product are repaired. EPSON Stylus Pro 3800/3800C/3850 4.1.4 Screws The following table indicates the screws used in the printer. Screws Color Definition Silver Special Screw Silver Phillips Bind P-tite Screw Silver Phillips Bind S-tite Screw Silver Phillips Bind P-tite Screw...
Service Manual
Page 191
EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing or replacing certain parts. 5.1.1 Precautions Always observe the following parts and units require adjustments after repairing... Mechanical Adjustment (P. 198) See "Table 5-2. Required Adjustments in the list. And, if it is included in the Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (Page 191) to perform them. 5.3 Standard Adjustment (P. 203) 5.4...
EPSON Stylus Pro 3800/3800C/3850 Revision A 5.1 Overview This chapter describes the Adjustment Program software utility and the adjustment procedures required after repairing or replacing certain parts. 5.1.1 Precautions Always observe the following parts and units require adjustments after repairing... Mechanical Adjustment (P. 198) See "Table 5-2. Required Adjustments in the list. And, if it is included in the Order of the printer. 5.1.2 Adjustment Workflow See "5.1.3 Parts and Units that Require Adjustments" (Page 191) to perform them. 5.3 Standard Adjustment (P. 203) 5.4...
Service Manual
Page 192
... --- P. 207 4 PG Position Adjustment --- P. 230 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . Note "*1": RP = Required whenever replacing the part with a new one ..."*2": RM = Required whenever repairing the part (includes when it is just removed and reinstalled) Table ...
... --- P. 207 4 PG Position Adjustment --- P. 230 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . Note "*1": RP = Required whenever replacing the part with a new one ..."*2": RM = Required whenever repairing the part (includes when it is just removed and reinstalled) Table ...
Service Manual
Page 197
Revision A Individual mode This mode allows you replaced or repaired in a predetermined sequence. 1. Individual Mode ADJUSTMENT Overview 197 Highlight the part you to perform all the required adjustments in the left box and click [Add]. 2. Highlight the target adjustment item and click [OK]. Sequential Mode Figure 5-3. EPSON Stylus Pro 3800/3800C/3850 Sequential mode By selecting a part you replaced or repaired, this mode guides you to select and perform an adjustment individually. 1. Click [OK]. Figure 5-2.
Revision A Individual mode This mode allows you replaced or repaired in a predetermined sequence. 1. Individual Mode ADJUSTMENT Overview 197 Highlight the part you to perform all the required adjustments in the left box and click [Add]. 2. Highlight the target adjustment item and click [OK]. Sequential Mode Figure 5-3. EPSON Stylus Pro 3800/3800C/3850 Sequential mode By selecting a part you replaced or repaired, this mode guides you to select and perform an adjustment individually. 1. Click [OK]. Figure 5-2.
Service Manual
Page 251
...it into contact with bare hands as air duster, for cleaning during repair and maintenance, the use static electricity discharge equipment such as anti-static wrist straps. When the printer has to be easily damaged by its optimum operating condition. MAINTENANCE ... on the secondary side of the battery. Remove the all ink cartridges. 3. Repack the printer using compressed air products; Unless otherwise stated (for printing or operation checks), be repacked for memory backup. EPSON Stylus Pro 3800/3800C/3850 6.1 Overview This chapter provides information on -site.
...it into contact with bare hands as air duster, for cleaning during repair and maintenance, the use static electricity discharge equipment such as anti-static wrist straps. When the printer has to be easily damaged by its optimum operating condition. MAINTENANCE ... on the secondary side of the battery. Remove the all ink cartridges. 3. Repack the printer using compressed air products; Unless otherwise stated (for printing or operation checks), be repacked for memory backup. EPSON Stylus Pro 3800/3800C/3850 6.1 Overview This chapter provides information on -site.