Printer Guide
Page 107
...; Checking error messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 3800 includes a number of ways to solve it by the printer itself, disconnect the printer from your computer and run a nozzle check from the control panel. See Chapter...
...; Checking error messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 3800 includes a number of ways to solve it by the printer itself, disconnect the printer from your computer and run a nozzle check from the control panel. See Chapter...
Printer Guide
Page 118
... your printer port is selected. Right-click EPSON Stylus Pro 3800, and select Properties. Solution ◗ Turn off the printer and computer. Make sure the interface cable is not selected as the default printer. Right-click EPSON Stylus Pro 3800 and select Set As Default Printer. Windows 2000: click Start, Settings, and then click Printers. 118 | Solving Problems Problem Nothing prints. Then restart the printer and...
... your printer port is selected. Right-click EPSON Stylus Pro 3800, and select Properties. Solution ◗ Turn off the printer and computer. Make sure the interface cable is not selected as the default printer. Right-click EPSON Stylus Pro 3800 and select Set As Default Printer. Windows 2000: click Start, Settings, and then click Printers. 118 | Solving Problems Problem Nothing prints. Then restart the printer and...
Product Brochure
Page 4
...; Data based on virtually any problems are shown in min:sec. no color crossover or color cast Represents the standard for producing sellable quality neutral and toned black-and-white prints Two Auto-sharing Black Ink modes The Epson Stylus Pro 3800 automatically utilizes two different Black Ink... solution optimizes the Black ink density for a single ICC profile to be installed simultaneously Without any user intervention, the printer automatically switches between Photo and Matte Black ink while utilizing the same physical ink channel New, ultramodern photographic screening technology ...
...; Data based on virtually any problems are shown in min:sec. no color crossover or color cast Represents the standard for producing sellable quality neutral and toned black-and-white prints Two Auto-sharing Black Ink modes The Epson Stylus Pro 3800 automatically utilizes two different Black Ink... solution optimizes the Black ink density for a single ICC profile to be installed simultaneously Without any user intervention, the printer automatically switches between Photo and Matte Black ink while utilizing the same physical ink channel New, ultramodern photographic screening technology ...
Product Information Guide
Page 8
...printer. Epson Stylus Pro 3800 12/06 Power light Paper light LCD Ink light Ink cover open / u button Back / l button Menu / r button 6. The following table lists the messages in . 8 - Cancel button Paper feed / d button Power button Ink, maintenance cartridge status Enter button When your ink is low or expended, paper runs out, or a problem... slightly as you finish printing, push the front tray back in alphabetical order and includes instructions for correcting the problem. 7. You're ready to indicate the status of the tray and align the paper's bottom edge with the...
...printer. Epson Stylus Pro 3800 12/06 Power light Paper light LCD Ink light Ink cover open / u button Back / l button Menu / r button 6. The following table lists the messages in . 8 - Cancel button Paper feed / d button Power button Ink, maintenance cartridge status Enter button When your ink is low or expended, paper runs out, or a problem... slightly as you finish printing, push the front tray back in alphabetical order and includes instructions for correcting the problem. 7. You're ready to indicate the status of the tray and align the paper's bottom edge with the...
Product Information Guide
Page 9
...An ink cartridge that can be used with one that cannot be used in the printer's menu system. Press the u Ink cover open button to replace the ink cartridge or is a problem with this message appears after reinstalling the ink cartridge, replace it correctly. See "... the installed printer driver is correct for borderless printing or the PAPER SIZE CHECK setting is installed. Remove the ink cartridge and install one of cartridge is installed. See "Replacing Ink Cartridges" on page 14. See "Replacing Ink Cartridges" on page 14. Epson Stylus Pro 3800 Error Messages...
...An ink cartridge that can be used with one that cannot be used in the printer's menu system. Press the u Ink cover open button to replace the ink cartridge or is a problem with this message appears after reinstalling the ink cartridge, replace it correctly. See "... the installed printer driver is correct for borderless printing or the PAPER SIZE CHECK setting is installed. Remove the ink cartridge and install one of cartridge is installed. See "Replacing Ink Cartridges" on page 14. See "Replacing Ink Cartridges" on page 14. Epson Stylus Pro 3800 Error Messages...
Product Information Guide
Page 17
...), close it by two people. Also clean any dust or dirt inside of the arrows. Unplug the power cord and interface cable. Epson Stylus Pro 3800 Cleaning the Printer Warning: Be careful not to secure the print head and ink tubes in place. Caution: To avoid damaging the components as well as... the case, never use a hard or abrasive brush. Be careful not to carefully remove any area with lubricants; Tape all of the printer with excess ink or debris. If the problem still occurs, clean the area using the original box and packing materials. Don't spray the inside the...
...), close it by two people. Also clean any dust or dirt inside of the arrows. Unplug the power cord and interface cable. Epson Stylus Pro 3800 Cleaning the Printer Warning: Be careful not to secure the print head and ink tubes in place. Caution: To avoid damaging the components as well as... the case, never use a hard or abrasive brush. Be careful not to carefully remove any area with lubricants; Tape all of the printer with excess ink or debris. If the problem still occurs, clean the area using the original box and packing materials. Don't spray the inside the...
Warranty Statement
Page 2
...problem with its performance, Epson® is designed to include the Epson PreferredSM Limited Warranty Plan described in this one -year limited warranty plan includes priority toll-free technical phone support and whole unit exchange or repair, when required, for your personal Unit ID Number and the exclusive Epson... Epson Stylus® Pro 3800 Welcome and Congratulations Congratulations on your Unit ID Number as described in this booklet. You'll find our complete terms and conditions for this booklet. Limited Warranty for the answering technical support specialist. Your printer is...
...problem with its performance, Epson® is designed to include the Epson PreferredSM Limited Warranty Plan described in this one -year limited warranty plan includes priority toll-free technical phone support and whole unit exchange or repair, when required, for your personal Unit ID Number and the exclusive Epson... Epson Stylus® Pro 3800 Welcome and Congratulations Congratulations on your Unit ID Number as described in this booklet. You'll find our complete terms and conditions for this booklet. Limited Warranty for the answering technical support specialist. Your printer is...
Warranty Statement
Page 4
... ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem. Operating Hours: Currently Monday through Friday, 6 am to 6 pm Pacific Time (Subject to obtain technical support. Step 5: Be... phone number provides access to diagnose the problem. Step 1: Have your serial number available Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 For Epson Preferred Technical Support Follow these easy steps...
... ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem. Operating Hours: Currently Monday through Friday, 6 am to 6 pm Pacific Time (Subject to obtain technical support. Step 5: Be... phone number provides access to diagnose the problem. Step 1: Have your serial number available Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 For Epson Preferred Technical Support Follow these easy steps...
Warranty Statement
Page 5
...one year from the date of original purchase (proof of purchase required). Please see below for the program. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this limited warranty. The service technician will be free from defects in this booklet. At... number and original date of purchase. What Epson Will Do To Correct Problems: Should your unit needs repair. The exchange unit or parts may be new or refurbished to determine whether your Epson Stylus Pro desktop series printer prove defective during Epson's regular support hours (currently 6:00 am to...
...one year from the date of original purchase (proof of purchase required). Please see below for the program. Epson also warrants that the Epson Stylus Pro desktop series printer covered by this limited warranty. The service technician will be free from defects in this booklet. At... number and original date of purchase. What Epson Will Do To Correct Problems: Should your unit needs repair. The exchange unit or parts may be new or refurbished to determine whether your Epson Stylus Pro desktop series printer prove defective during Epson's regular support hours (currently 6:00 am to...
Service Manual
Page 62
..., and check the information printed on the sheet to their factory default) if necessary. EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for troubleshooting problems on the main board, strictly follow the safety instructions given in the printer mechanism are free of wear. 7. Revision A W A R N IN G When handling the lithium battery used...
..., and check the information printed on the sheet to their factory default) if necessary. EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for troubleshooting problems on the main board, strictly follow the safety instructions given in the printer mechanism are free of wear. 7. Revision A W A R N IN G When handling the lithium battery used...
Service Manual
Page 68
... the protective material for the print head. The maintenance cartridge cannot be recognized by the printer. If this does not solve the problem, replace the cartridge with a new one . Check the paper feed path and remove any...printer Off and reboot it correctly. The PW sensor cannot detect the paper when the PF motor has driven a predetermined number of the maintenance cartridge properly. No maintenance cartridge has been installed. Remove the maintenance cartridge and reinstall it after waiting for a while. Paper feeding was physically interrupted. EPSON Stylus Pro 3800...
... the protective material for the print head. The maintenance cartridge cannot be recognized by the printer. If this does not solve the problem, replace the cartridge with a new one . Check the paper feed path and remove any...printer Off and reboot it correctly. The PW sensor cannot detect the paper when the PF motor has driven a predetermined number of the maintenance cartridge properly. No maintenance cartridge has been installed. Remove the maintenance cartridge and reinstall it after waiting for a while. Paper feeding was physically interrupted. EPSON Stylus Pro 3800...
Service Manual
Page 74
...CR). See 4.3.5.3 MOTOR ASSY., CR on page 112. Replace the CR motor (MOTOR ASSY., CR). If the replacement does not solve the problem, replace the main board. Check the CR scale (SCALE, CR) for incorrect attachment, scratch, dirt, and fix any abnormality. See 4.3.4.1 BOARD... on page 121. See 4.3.5.3 MOTOR ASSY., CR on page 172. See 4.3.9.3 INK, SYSTEM, ASSY. See 4.3.7.1 SCALE, CR on page 130. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 Check the CR scale (SCALE, CR) for poor connection or any abnormality before replacing any...
...CR). See 4.3.5.3 MOTOR ASSY., CR on page 112. Replace the CR motor (MOTOR ASSY., CR). If the replacement does not solve the problem, replace the main board. Check the CR scale (SCALE, CR) for incorrect attachment, scratch, dirt, and fix any abnormality. See 4.3.4.1 BOARD... on page 121. See 4.3.5.3 MOTOR ASSY., CR on page 172. See 4.3.9.3 INK, SYSTEM, ASSY. See 4.3.7.1 SCALE, CR on page 130. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.5 Remedies for Service Call Error 74 Check the CR scale (SCALE, CR) for poor connection or any abnormality before replacing any...