Printer Guide
Page 81
81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing additional maintenance tasks (changing the black...
81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing additional maintenance tasks (changing the black...
Product Brochure
Page 2
... consistently stable colors that significantly outperform lesser ink technologies. Inspired by our past decade, Epson has been inspired by which all -new, 17-inch wide printer design, along with industry professionals before developing any new Epson Stylus Pro product. Capable of handling virtually any type of cut-sheet media up to 17 inches wide, the Epson Stylus Pro 3800 incorporates a high...
... consistently stable colors that significantly outperform lesser ink technologies. Inspired by our past decade, Epson has been inspired by which all -new, 17-inch wide printer design, along with industry professionals before developing any new Epson Stylus Pro product. Capable of handling virtually any type of cut-sheet media up to 17 inches wide, the Epson Stylus Pro 3800 incorporates a high...
Product Brochure
Page 6
..." prints from the first cartridges is used in production cost estimations and reporting Lightfastness RatingsD Epson UltraChrome K3 Ink Color: Up to 200 years Black-and-white: Over 200 years Product/Accessories Epson Stylus Pro 3800 print engine Epson Stylus Pro 3800 Professional Edition w/ ColorBurst RIP Epson Stylus Pro 3800 TUMI® cover Additional one 10/100Base-T Ethernet port Electrical Requirements Voltage Frequency Current Power...
..." prints from the first cartridges is used in production cost estimations and reporting Lightfastness RatingsD Epson UltraChrome K3 Ink Color: Up to 200 years Black-and-white: Over 200 years Product/Accessories Epson Stylus Pro 3800 print engine Epson Stylus Pro 3800 Professional Edition w/ ColorBurst RIP Epson Stylus Pro 3800 TUMI® cover Additional one 10/100Base-T Ethernet port Electrical Requirements Voltage Frequency Current Power...
Product Information Guide
Page 1
... off mode Note: Check the label on -demand ink jet Nozzle configuration Black: 180 nozzles × 3 (Photo Black or Matte Black, Light Black, Light Light Black) Color: 180 nozzles × 5 (Cyan, Magenta, ...sets Epson Courier 10 cpi Character mode Character pitch: 10 characters per inch Printing columns: 167 USB port Ethernet port AC inlet Printable Area The default margins around the printable area are 0.12 inch (3 mm) for voltage information. 12/06 Epson Stylus Pro 3800 - 1 Epson Stylus Pro 3800 Printer Parts - Auto sheet feeder paper guide and extensions Top cover Ink cover (ink...
... off mode Note: Check the label on -demand ink jet Nozzle configuration Black: 180 nozzles × 3 (Photo Black or Matte Black, Light Black, Light Light Black) Color: 180 nozzles × 5 (Cyan, Magenta, ...sets Epson Courier 10 cpi Character mode Character pitch: 10 characters per inch Printing columns: 167 USB port Ethernet port AC inlet Printable Area The default margins around the printable area are 0.12 inch (3 mm) for voltage information. 12/06 Epson Stylus Pro 3800 - 1 Epson Stylus Pro 3800 Printer Parts - Auto sheet feeder paper guide and extensions Top cover Ink cover (ink...
Product Information Guide
Page 3
... store it flat in the printer before purchasing large quantities or printing large jobs. Fingerprints may need to adjust various settings or create special paper configurations. Avoid storing your bare hands. Epson Stylus Pro 3800 Media You can also check the Epson Pro Graphics website (prographics.epson.com) or your authorized Epson dealer for Using Epson Media ❏ Avoid touching the...
... store it flat in the printer before purchasing large quantities or printing large jobs. Fingerprints may need to adjust various settings or create special paper configurations. Avoid storing your bare hands. Epson Stylus Pro 3800 Media You can also check the Epson Pro Graphics website (prographics.epson.com) or your authorized Epson dealer for Using Epson Media ❏ Avoid touching the...
Product Information Guide
Page 9
... a different size media. COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to the printer Stop printing and press the + Cancel button for 3 seconds. See "Replacing Ink Cartridges" on page 14. 12/06 Epson Stylus Pro 3800 - 9 The wrong type of the ink cartridges. Install a new ink cartridge. Close the front tray. INK CARTRIDGE NON-GENUINE CARTRIDGE MAY NOT PERFORM...
... a different size media. COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to the printer Stop printing and press the + Cancel button for 3 seconds. See "Replacing Ink Cartridges" on page 14. 12/06 Epson Stylus Pro 3800 - 9 The wrong type of the ink cartridges. Install a new ink cartridge. Close the front tray. INK CARTRIDGE NON-GENUINE CARTRIDGE MAY NOT PERFORM...
Product Information Guide
Page 11
... wrong paper path for your maintenance cartridge and other printer parts. The paper is highlighted. 2. If you are using the auto sheet feeder, you can be printed with the CLEAR USAGE COUNT option. 12/06 Epson Stylus Pro 3800 - 11 Make sure paper is the correct size ... l. ❏ To check the number of ink used , press d to help feed the paper straight. When done, press l. ❏ To check how much capacity remains in the correct slot. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY PAPER SIZE ERROR LOAD...
... wrong paper path for your maintenance cartridge and other printer parts. The paper is highlighted. 2. If you are using the auto sheet feeder, you can be printed with the CLEAR USAGE COUNT option. 12/06 Epson Stylus Pro 3800 - 11 Make sure paper is the correct size ... l. ❏ To check the number of ink used , press d to help feed the paper straight. When done, press l. ❏ To check how much capacity remains in the correct slot. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY PAPER SIZE ERROR LOAD...
Product Information Guide
Page 12
... Control Panel. When done, press l. 4. You can use the printer's menu to select TOTAL PRINTS, then press r. Double-click Printers and Faxes. Epson Stylus Pro 3800 ❏ To check job history, press d to Settings, then select Printers. Press the + Cancel button to print a nozzle check pattern, ...For more information about the Printer Status menu, see the total ink used (in the printer, you can see if any gaps as shown below . Epson Stylus Pro 3800 6. Click Print to print the nozzle check pattern so you see your printed image shows a color shift or horizontal or ...
... Control Panel. When done, press l. 4. You can use the printer's menu to select TOTAL PRINTS, then press r. Double-click Printers and Faxes. Epson Stylus Pro 3800 ❏ To check job history, press d to Settings, then select Printers. Press the + Cancel button to print a nozzle check pattern, ...For more information about the Printer Status menu, see the total ink used (in the printer, you can see if any gaps as shown below . Epson Stylus Pro 3800 6. Click Print to print the nozzle check pattern so you see your printed image shows a color shift or horizontal or ...
Service Manual
Page 6
EPSON Stylus Pro 3800/3800C/3850 Contents Revision A Chapter 1 PRODUCT DESCRIPTION 1.1 Product Description...Buttons ...20 1.6.3 LED ...20 1.6.4 Panel Display 21 1.6.5 Icons on the LCD 22 1.6.6 Menu Settings 24 1.6.7 Maintenance Mode 28 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED 29 Chapter 2 OPERATING PRINCIPLES 2.1 ...Mechanism 49 2.6.3 Paper Feed Mechanism 52 2.7 Ink Mark Sensor 56 2.8 Other Mechanisms 57 2.9 Outline of Circuit Boards 58 2.9.1 Main Board 58 2.9.2 Power Supply Board 59 2.10 Colorimetric Calibration (Color ID) Overview 60 Chapter 3 TROUBLE SHOOTING ...
EPSON Stylus Pro 3800/3800C/3850 Contents Revision A Chapter 1 PRODUCT DESCRIPTION 1.1 Product Description...Buttons ...20 1.6.3 LED ...20 1.6.4 Panel Display 21 1.6.5 Icons on the LCD 22 1.6.6 Menu Settings 24 1.6.7 Maintenance Mode 28 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED 29 Chapter 2 OPERATING PRINCIPLES 2.1 ...Mechanism 49 2.6.3 Paper Feed Mechanism 52 2.7 Ink Mark Sensor 56 2.8 Other Mechanisms 57 2.9 Outline of Circuit Boards 58 2.9.1 Main Board 58 2.9.2 Power Supply Board 59 2.10 Colorimetric Calibration (Color ID) Overview 60 Chapter 3 TROUBLE SHOOTING ...
Service Manual
Page 20
...100 ms at the 3 Seconds Panel Setting • When paper is set -- PRODUCT DESCRIPTION Operation Panel 20 Red OFF The inks are in normal condition without an error or warning. The power is occurring. EPSON Stylus Pro 3800/3800C/3850 Revision A 1.6 Operation ...Seconds Panel Setting -- ON An ink-related error is OFF. Manual-Front starts paper feeding Set Value - 7 Enter • Accepts the change of setting -- -- • Executes the selected operation • Saves the setting Note "*1": The printer is occurring. Flashing* An ink-related warning...
...100 ms at the 3 Seconds Panel Setting • When paper is set -- PRODUCT DESCRIPTION Operation Panel 20 Red OFF The inks are in normal condition without an error or warning. The power is occurring. EPSON Stylus Pro 3800/3800C/3850 Revision A 1.6 Operation ...Seconds Panel Setting -- ON An ink-related error is OFF. Manual-Front starts paper feeding Set Value - 7 Enter • Accepts the change of setting -- -- • Executes the selected operation • Saves the setting Note "*1": The printer is occurring. Flashing* An ink-related warning...
Service Manual
Page 21
... Operation Panel 21 Panel Display (Normal indication) No. Item Description 1 Messages Printer status, operation status, and error messages are displayed in the order of precedence... the cause of ink in the order of precedence. The user-defined paper setting number created by the CUSTOM PAPER function in the panel setting menu is displayed.... highlighted. 2 Error icon Error icon is displayed. The next error indication appears when previous one is cleared. EPSON Stylus Pro 3800/3800C/3850 1.6.4 Panel Display Normal indication Error indication 2 Revision A 1 1 2 ...
... Operation Panel 21 Panel Display (Normal indication) No. Item Description 1 Messages Printer status, operation status, and error messages are displayed in the order of precedence... the cause of ink in the order of precedence. The user-defined paper setting number created by the CUSTOM PAPER function in the panel setting menu is displayed.... highlighted. 2 Error icon Error icon is displayed. The next error indication appears when previous one is cleared. EPSON Stylus Pro 3800/3800C/3850 1.6.4 Panel Display Normal indication Error indication 2 Revision A 1 1 2 ...
Service Manual
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...EPSON Stylus Pro 3800/3800C/3850 1.6.5 Icons on the panel as shown below . WIDE is displayed when Ink becomes Low or Out. Remaining Ink (%) No. "*2": Counter No.19 is displayed when non-genuine ink cartridge(s) is used. Ink Low/Ink Out Indicator The indicators below is selected. No. 1 2 3 4 5 6 7 8 9 Icon (Ink Low) Icon (Ink Out) Colors...-50 15 17-22 20 Ink Cartridge Error 5 73-77 Note "*1": Displays either Matte BK or Photo BK that is not in PRINTER SETUP and CUSTOM PAPER menus is indicated on the LCD PLATEN GAP SETTING The platen gap specified in ...
...EPSON Stylus Pro 3800/3800C/3850 1.6.5 Icons on the panel as shown below . WIDE is displayed when Ink becomes Low or Out. Remaining Ink (%) No. "*2": Counter No.19 is displayed when non-genuine ink cartridge(s) is used. Ink Low/Ink Out Indicator The indicators below is selected. No. 1 2 3 4 5 6 7 8 9 Icon (Ink Low) Icon (Ink Out) Colors...-50 15 17-22 20 Ink Cartridge Error 5 73-77 Note "*1": Displays either Matte BK or Photo BK that is not in PRINTER SETUP and CUSTOM PAPER menus is indicated on the LCD PLATEN GAP SETTING The platen gap specified in ...
Service Manual
Page 24
...setting in the printer up to print on the printer. (see "PG settings list" (p27)) Setting to 10 jobs. Displays ink amount consumed in the CUSTOM PAPER menu. Displays the gross number of each installed cartridge. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER... o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to their default. Displays the job number assigned by the printer. All settings made using the control panel are returned to No.9 INK xxxxx.xml PAPER xxxx.x ...
...setting in the printer up to print on the printer. (see "PG settings list" (p27)) Setting to 10 jobs. Displays ink amount consumed in the CUSTOM PAPER menu. Displays the gross number of each installed cartridge. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER... o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to their default. Displays the job number assigned by the printer. All settings made using the control panel are returned to No.9 INK xxxxx.xml PAPER xxxx.x ...
Service Manual
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....0 SEC EXECUTE EXECUTE YY/MM/DD HH:MM 0 -20 - 0 - +20 (dec) PREM.GLOSSY/LUSTER PQ INK JET PAPER ENHANCED MATTE PAPER 0.1 mm 0.2 mm 0.3 mm 0.4 mm 0.5 mm Explanation Paper type and relating settings can be adjusted manually. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu Items PAPER NUMBER (1-10) PAPER TYPE CUSTOM PAPER PLATEN GAP MAINTENANCE...
....0 SEC EXECUTE EXECUTE YY/MM/DD HH:MM 0 -20 - 0 - +20 (dec) PREM.GLOSSY/LUSTER PQ INK JET PAPER ENHANCED MATTE PAPER 0.1 mm 0.2 mm 0.3 mm 0.4 mm 0.5 mm Explanation Paper type and relating settings can be adjusted manually. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu Items PAPER NUMBER (1-10) PAPER TYPE CUSTOM PAPER PLATEN GAP MAINTENANCE...
Service Manual
Page 31
... Light Off Off Off Off Off Off Light Light Light Light Light Off Light Light Off Light 31 WARRANTY. INK CARTRIDGE ERROR REPLACE CARTRIDGE INK CARTRIDGE -- EPSON Stylus Pro 3800/3800C/3850 No Error/Warning Status 24 Board paper removal error Board Paper Tray Open Error 25 The tray was... opened during operation Board tray open error 26 Set paper Board Tray Close Error 27 The tray was opened during operation ...
... Light Off Off Off Off Off Off Light Light Light Light Light Off Light Light Off Light 31 WARRANTY. INK CARTRIDGE ERROR REPLACE CARTRIDGE INK CARTRIDGE -- EPSON Stylus Pro 3800/3800C/3850 No Error/Warning Status 24 Board paper removal error Board Paper Tray Open Error 25 The tray was... opened during operation Board tray open error 26 Set paper Board Tray Close Error 27 The tray was opened during operation ...
Service Manual
Page 33
... CLEANING ERROR -- PRINTING -- INK_DRYING NNNN_SEC -- EPSON Stylus Pro 3800/3800C/3850 No Error/Warning Status 47 Paper Size Check Error 48 Ink Mark Sensor Sensitivity Control Error Ink Mark Sensor Adjusted Value Error 49 Adjusted value cannot be set Adjusted range over Nozzle Check Error 50 Nozzle ...waiting time) 55 Paper Initial Trigger Waiting Status (Auto loading) 56 Paper Setting Error 57 Internal Pattern Printing 58 Setting Panel 59 Initializing Paper 60 Ink Drying 61 Maintenance Call Warning 62 Ink Low Warning Error or Illustration Warning on LCD Message on LCD Error Error...
... CLEANING ERROR -- PRINTING -- INK_DRYING NNNN_SEC -- EPSON Stylus Pro 3800/3800C/3850 No Error/Warning Status 47 Paper Size Check Error 48 Ink Mark Sensor Sensitivity Control Error Ink Mark Sensor Adjusted Value Error 49 Adjusted value cannot be set Adjusted range over Nozzle Check Error 50 Nozzle ...waiting time) 55 Paper Initial Trigger Waiting Status (Auto loading) 56 Paper Setting Error 57 Internal Pattern Printing 58 Setting Panel 59 Initializing Paper 60 Ink Drying 61 Maintenance Call Warning 62 Ink Low Warning Error or Illustration Warning on LCD Message on LCD Error Error...
Service Manual
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EPSON Stylus Pro 3800/3800C/3850 MAIN COMPONENT Electric Circuit Boards Table 2-1. Name 1 Main board (C635 MAIN) Function Communications with host computer Receive data processing ..., various settings Shows printer status and various setting values on the LCD. Indicates printer status by the LED. Relays connections between the main board and the following parts: PG sensor Ink mark sensor PW sensor Ink change sensor CR encoder Ink change motor Revision A 1 2 4 3 Figure 2-1. Layout of Electric Circuit...
EPSON Stylus Pro 3800/3800C/3850 MAIN COMPONENT Electric Circuit Boards Table 2-1. Name 1 Main board (C635 MAIN) Function Communications with host computer Receive data processing ..., various settings Shows printer status and various setting values on the LCD. Indicates printer status by the LED. Relays connections between the main board and the following parts: PG sensor Ink mark sensor PW sensor Ink change sensor CR encoder Ink change motor Revision A 1 2 4 3 Figure 2-1. Layout of Electric Circuit...
Service Manual
Page 44
...suction Head Cleaner Wiper reset (back to the home) Wiper set (moves to the wiping position) Carriage Lock Unlock Lock Note *: The rotation direction as seen from the top of a pump cap unit and a waste ink pads (maintenance cartridge). Pump Motor The pump motor... drives the cap unit, pump, head cleaner, and carriage lock. Carriage lock operates in synchronization with the cap unit and lock the carriage unit. When the carriage unit moves to seal the print head during cleaning and stand-by. EPSON Stylus Pro 3800...
...suction Head Cleaner Wiper reset (back to the home) Wiper set (moves to the wiping position) Carriage Lock Unlock Lock Note *: The rotation direction as seen from the top of a pump cap unit and a waste ink pads (maintenance cartridge). Pump Motor The pump motor... drives the cap unit, pump, head cleaner, and carriage lock. Carriage lock operates in synchronization with the cap unit and lock the carriage unit. When the carriage unit moves to seal the print head during cleaning and stand-by. EPSON Stylus Pro 3800...
Service Manual
Page 64
... Messages Category Message on LCD Error INK CARTRIDGE THIS MAY VOID EPSON'S WARRANTY. p 72 TROUBLE SHOOTING List of Panel Messages Category Message on the board paper tray. EPSON Stylus Pro 3800/3800C/3850 Table 3-1. List of ...Panel Messages 64 The board paper tray was opened . List of printing. CONTINUE? Page p 70 p 70 p 70 p 70 p 70 p 70 p 70 p 70 p 71 Revision A Table 3-1. The ink cartridge is recognized. INK CARTRIDGE REPLACE INK CARTRIDGE INK COVER OPEN CLOSE THE INK COVER COMMAND ERROR CHECK DRIVER SETTINGS...
... Messages Category Message on LCD Error INK CARTRIDGE THIS MAY VOID EPSON'S WARRANTY. p 72 TROUBLE SHOOTING List of Panel Messages Category Message on the board paper tray. EPSON Stylus Pro 3800/3800C/3850 Table 3-1. List of ...Panel Messages 64 The board paper tray was opened . List of printing. CONTINUE? Page p 70 p 70 p 70 p 70 p 70 p 70 p 70 p 70 p 71 Revision A Table 3-1. The ink cartridge is recognized. INK CARTRIDGE REPLACE INK CARTRIDGE INK COVER OPEN CLOSE THE INK COVER COMMAND ERROR CHECK DRIVER SETTINGS...
Service Manual
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... PRESS THE DOWN BUTTON AND REMOVE THICK PAPER PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY No paper is different from the one specified in the driver setting. EPSON Stylus Pro 3800/3800C/3850 Table 3-1. List of Panel Messages Category ...Message on the result detected by the nozzle check after running a head cleaning. A head cleaning was attempted with the paper size setting. The ink mark sensor sensitivity adjustment could ...
... PRESS THE DOWN BUTTON AND REMOVE THICK PAPER PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY No paper is different from the one specified in the driver setting. EPSON Stylus Pro 3800/3800C/3850 Table 3-1. List of Panel Messages Category ...Message on the result detected by the nozzle check after running a head cleaning. A head cleaning was attempted with the paper size setting. The ink mark sensor sensitivity adjustment could ...