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EPSON Stylus Pro 3800/3800C/3850 Contents Revision A Chapter 1 PRODUCT DESCRIPTION 1.1 Product Description 10 1.2 Basic Specifications 11 1.2.1 Basic Specifications 11 1.2.2 Electric Specifications 12 1.2.3 Environmental Characteristics 12 ...52 2.7 Ink Mark Sensor 56 2.8 Other Mechanisms 57 2.9 Outline of Circuit Boards 58 2.9.1 Main Board 58 2.9.2 Power Supply Board 59 2.10 Colorimetric Calibration (Color ID) Overview 60 Chapter 3 TROUBLE SHOOTING 3.1 Overview ...62 3.1.1 Preliminary Check 62 3.1.2 Troubleshooting Procedure 62 3.2 List of Panel Messages 63 3.3 Remedies for ...
EPSON Stylus Pro 3800/3800C/3850 Contents Revision A Chapter 1 PRODUCT DESCRIPTION 1.1 Product Description 10 1.2 Basic Specifications 11 1.2.1 Basic Specifications 11 1.2.2 Electric Specifications 12 1.2.3 Environmental Characteristics 12 ...52 2.7 Ink Mark Sensor 56 2.8 Other Mechanisms 57 2.9 Outline of Circuit Boards 58 2.9.1 Main Board 58 2.9.2 Power Supply Board 59 2.10 Colorimetric Calibration (Color ID) Overview 60 Chapter 3 TROUBLE SHOOTING 3.1 Overview ...62 3.1.1 Preliminary Check 62 3.1.2 Troubleshooting Procedure 62 3.2 List of Panel Messages 63 3.3 Remedies for ...
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...FEED MECHANISM 164 4.3.11 Removing the Carriage Mechanism 169 4.3.12 Removing the INK SYSTEM MECHANISM 176 4.3.13 PRINTER MECHANISM 178 4.4 Disassembly/Assembly Procedure (Group 2 179 4.4.1 Removing the PAPER FEED MECHANISM 179 Chapter 5... 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800/3800C/3850 Chapter 4 DISASSEMBLY & ASSEMBLY 4.1 Overview ...86 4.1.1 Precautions 86 4.1.2 Orientation Definition 88 4.1.3 Tools ...88 4.1.4 Screws ...89 4.1.5 Chapter Organization...
...FEED MECHANISM 164 4.3.11 Removing the Carriage Mechanism 169 4.3.12 Removing the INK SYSTEM MECHANISM 176 4.3.13 PRINTER MECHANISM 178 4.4 Disassembly/Assembly Procedure (Group 2 179 4.4.1 Removing the PAPER FEED MECHANISM 179 Chapter 5... 248 5.5 Reset Counters 249 Chapter 6 MAINTENANCE 6.1 Overview ...251 6.1.1 Product Life Information 252 6.2 Cleaning ...253 6.3 Lubrication ...254 7 EPSON Stylus Pro 3800/3800C/3850 Chapter 4 DISASSEMBLY & ASSEMBLY 4.1 Overview ...86 4.1.1 Precautions 86 4.1.2 Orientation Definition 88 4.1.3 Tools ...88 4.1.4 Screws ...89 4.1.5 Chapter Organization...
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EPSON Stylus Pro 3800/3800C/3850 Chapter 7 APPENDIX 7.1 Connectors ...263 7.2 Cables Connection Layout 265 7.3 ASP List ...267 7.4 Exploded Diagrams 269 7.5 Circuit Diagrams 278 Revision A 8
EPSON Stylus Pro 3800/3800C/3850 Chapter 7 APPENDIX 7.1 Connectors ...263 7.2 Cables Connection Layout 265 7.3 ASP List ...267 7.4 Exploded Diagrams 269 7.5 Circuit Diagrams 278 Revision A 8
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... x 1440, Minimum dot: 3.5pl MSDT Superior color and monochrome reproducibility with eight colors HCD2 + K3 ink system, consisting of 4 basic colors (YMCK) with 2 complementary colors and 2 complementary blacks 80ml-size (injection volume) new ink cartridge Automatic switching between black ink modes; EPSON Stylus Pro 3800/3800C/3850 1.1 Product Description EPSON Stylus Pro 3800/3800C/3850 are provided in addition to the ASF (Auto...
... x 1440, Minimum dot: 3.5pl MSDT Superior color and monochrome reproducibility with eight colors HCD2 + K3 ink system, consisting of 4 basic colors (YMCK) with 2 complementary colors and 2 complementary blacks 80ml-size (injection volume) new ink cartridge Automatic switching between black ink modes; EPSON Stylus Pro 3800/3800C/3850 1.1 Product Description EPSON Stylus Pro 3800/3800C/3850 are provided in addition to the ASF (Auto...
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... pitch Printing area Printing speed Specifications Fine 10 CPI 167 digits 280 cps Table 1-4. EPSON Stylus Pro 3800/3800C/3850 Revision A 1.2 Basic Specifications 1.2.1 Basic Specifications Item Specifications Maximum paper width 17 inch ... nozzles 180 Nozzles per color (180 Nozzles x 8 colors)* Type HCD2 + K3 (9 independent ink cartridges)* Matte Black*, Photo Black*, Light Black, Light Light Ink Color of inks Black, Cyan... ink cartridges can be installed simultaneously. The printer automatically switches between Photo and Matte black depending on the driver selection while utilizing...
... pitch Printing area Printing speed Specifications Fine 10 CPI 167 digits 280 cps Table 1-4. EPSON Stylus Pro 3800/3800C/3850 Revision A 1.2 Basic Specifications 1.2.1 Basic Specifications Item Specifications Maximum paper width 17 inch ... nozzles 180 Nozzles per color (180 Nozzles x 8 colors)* Type HCD2 + K3 (9 independent ink cartridges)* Matte Black*, Photo Black*, Light Black, Light Light Ink Color of inks Black, Cyan... ink cartridges can be installed simultaneously. The printer automatically switches between Photo and Matte black depending on the driver selection while utilizing...
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...min. "*2": The combined temperature and humidity conditions must be within 120 hours under 40°C, within the blue-shaded range shown in Figure 1-2. EPSON Stylus Pro 3800/3800C/3850 1.2.2 Electric Specifications Item Specification 100/120V Model 220/240V Model Rated voltage 100 to 120 VAC 220 to 240 VAC Input voltage range 90 ... to VCCI Class B Note *: Shifting to 85 % Note "*1": Includes condition during transportation. Humidity (%) 80 32 60 55 Normal ambient environment 20 The printer allowable range 10 15 25 27 35 40 Temperature (°C) Figure 1-2.
...min. "*2": The combined temperature and humidity conditions must be within 120 hours under 40°C, within the blue-shaded range shown in Figure 1-2. EPSON Stylus Pro 3800/3800C/3850 1.2.2 Electric Specifications Item Specification 100/120V Model 220/240V Model Rated voltage 100 to 120 VAC 220 to 240 VAC Input voltage range 90 ... to VCCI Class B Note *: Shifting to 85 % Note "*1": Includes condition during transportation. Humidity (%) 80 32 60 55 Normal ambient environment 20 The printer allowable range 10 15 25 27 35 40 Temperature (°C) Figure 1-2.
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...,000 paths (carriage movement) • 5 years MPBF Black: 300 pages or more*1 Color: 150 pages or more*2 MTBF 20,000 POH*3 (No faults with the ink cartridges installed, then turn the printer on hours) PRODUCT DESCRIPTION Basic Specifications 13 EPSON Stylus Pro 3800/3800C/3850 RESISTANCE TO VIBRATION/SHOCK Operating Storage Vibration 0.15G, 10 to 55Hz 0.50G, 10...
...,000 paths (carriage movement) • 5 years MPBF Black: 300 pages or more*1 Color: 150 pages or more*2 MTBF 20,000 POH*3 (No faults with the ink cartridges installed, then turn the printer on hours) PRODUCT DESCRIPTION Basic Specifications 13 EPSON Stylus Pro 3800/3800C/3850 RESISTANCE TO VIBRATION/SHOCK Operating Storage Vibration 0.15G, 10 to 55Hz 0.50G, 10...
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... paper feed Paper feed speed Specification Friction feed 2.94 Pm (1/8640 inch) 25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec) 1.3.2 Paper Feeder Specifications EPSON Stylus Pro 3800/3800C/3850 support three types of the methods are shown in the table below. ASF, Rear Manual Feed, and Front Manual Feed. For paper type and feeder...
... paper feed Paper feed speed Specification Friction feed 2.94 Pm (1/8640 inch) 25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec) 1.3.2 Paper Feeder Specifications EPSON Stylus Pro 3800/3800C/3850 support three types of the methods are shown in the table below. ASF, Rear Manual Feed, and Front Manual Feed. For paper type and feeder...
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... for borderless printing. "*3": Shows the supported black ink type P: Photo Black M: Matte Black P/M: Both Photo and Matte Black are supported PRODUCT DESCRIPTION Printing Specifications 15 EPSON Stylus Pro 3800/3800C/3850 Revision A 1.3.3 Paper Support Media Name Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Luster Photo Paper Singleweight Matte Paper Photo Quality Ink Jet Paper...
... for borderless printing. "*3": Shows the supported black ink type P: Photo Black M: Matte Black P/M: Both Photo and Matte Black are supported PRODUCT DESCRIPTION Printing Specifications 15 EPSON Stylus Pro 3800/3800C/3850 Revision A 1.3.3 Paper Support Media Name Premium Glossy Photo Paper Premium Semigloss Photo Paper Premium Luster Photo Paper Singleweight Matte Paper Photo Quality Ink Jet Paper...
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... Because the printer detects tilt of loaded paper in the paper setting. (If the paper width detection setting is set to "1.4.2 Borderless Printing" (p17), for the borderless print specification.) Paper Feed Direction Revision A PW RM TM Printable Area PL BM Figure 1-3. EPSON Stylus Pro 3800/3800C/3850 1.3.4 Printable Area Item...(TM, BM, LM, RM) can be set . (If the paper width detection setting is OFF, the printer does not detect the paper width.) The printer does not print the image exceeding the detected paper width and the printable area that is specified in a range ...
... Because the printer detects tilt of loaded paper in the paper setting. (If the paper width detection setting is set to "1.4.2 Borderless Printing" (p17), for the borderless print specification.) Paper Feed Direction Revision A PW RM TM Printable Area PL BM Figure 1-3. EPSON Stylus Pro 3800/3800C/3850 1.3.4 Printable Area Item...(TM, BM, LM, RM) can be set . (If the paper width detection setting is OFF, the printer does not detect the paper width.) The printer does not print the image exceeding the detected paper width and the printable area that is specified in a range ...
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... Available Paper Sizes Paper Size Displayed by the printer driver, and shows the borderless printing availability. Table 1-5. PRODUCT DESCRIPTION Print Mode 17 EPSON Stylus Pro 3800/3800C/3850 Revision A 1.4 Print Mode This section provides specifications... of the print mode and borderless printing. 1.4.1 Print Mode Media Type Print Quality Print Density (H x V) Draft Plain Paper Normal (360 dpi) 360 x 360 dpi 720 x 360 dpi Normal (360 dpi) 720 x 360 dpi Fine (720 dpi) Inkjet...
... Available Paper Sizes Paper Size Displayed by the printer driver, and shows the borderless printing availability. Table 1-5. PRODUCT DESCRIPTION Print Mode 17 EPSON Stylus Pro 3800/3800C/3850 Revision A 1.4 Print Mode This section provides specifications... of the print mode and borderless printing. 1.4.1 Print Mode Media Type Print Quality Print Density (H x V) Draft Plain Paper Normal (360 dpi) 360 x 360 dpi 720 x 360 dpi Normal (360 dpi) 720 x 360 dpi Fine (720 dpi) Inkjet...
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... edge Page control coordinate origin Printable area Length-direction printable area Bottom position Paper feeding direction Paper width 5mm (max) 5mm (max) 5mm (max) Figure 1-4. EPSON Stylus Pro 3800/3800C/3850 Revision A AUTOMATIC EXPANSION SPECIFICATION The driver automatically changes margins that bleed off the edges of dots are based on 360 dpi. Printable Area Note : Print...
... edge Page control coordinate origin Printable area Length-direction printable area Bottom position Paper feeding direction Paper width 5mm (max) 5mm (max) 5mm (max) Figure 1-4. EPSON Stylus Pro 3800/3800C/3850 Revision A AUTOMATIC EXPANSION SPECIFICATION The driver automatically changes margins that bleed off the edges of dots are based on 360 dpi. Printable Area Note : Print...
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... Panel Maintenance Cartridge Cover Board Paper Tray Exhaust Outlet USB Interface Connector Network Interface Connector Figure 1-6. Parts Names AC Connector PRODUCT DESCRIPTION Appearance Specifications 19 EPSON Stylus Pro 3800/3800C/3850 1.5 Appearance Specifications This section describes external dimensions and parts names. 1.5.1 Dimensions/Weight 684 mm 293 mm 550 mm 257 mm 1040 mm 376 mm 100...
... Panel Maintenance Cartridge Cover Board Paper Tray Exhaust Outlet USB Interface Connector Network Interface Connector Figure 1-6. Parts Names AC Connector PRODUCT DESCRIPTION Appearance Specifications 19 EPSON Stylus Pro 3800/3800C/3850 1.5 Appearance Specifications This section describes external dimensions and parts names. 1.5.1 Dimensions/Weight 684 mm 293 mm 550 mm 257 mm 1040 mm 376 mm 100...
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...-- Receiving data, during printing. 1.6.3 LED LED A Power B Paper status Color Green Red Displays ON Flashing* OFF ON Flashing* Status The power is not... -- • Executes the selected operation • Saves the setting Note "*1": The printer is occurring. ON An ink-related error is always turned OFF regardless of ink) ...paper feeding or ejecting error is occurring. • A maintenance call error occurs, all the LEDs flash. EPSON Stylus Pro 3800/3800C/3850 Revision A 1.6 Operation Panel 1.6.1 Buttons and Functions A Power LED B Paper status LED C Ink status ...
...-- Receiving data, during printing. 1.6.3 LED LED A Power B Paper status Color Green Red Displays ON Flashing* OFF ON Flashing* Status The power is not... -- • Executes the selected operation • Saves the setting Note "*1": The printer is occurring. ON An ink-related error is always turned OFF regardless of ink) ...paper feeding or ejecting error is occurring. • A maintenance call error occurs, all the LEDs flash. EPSON Stylus Pro 3800/3800C/3850 Revision A 1.6 Operation Panel 1.6.1 Buttons and Functions A Power LED B Paper status LED C Ink status ...
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EPSON Stylus Pro 3800/3800C/3850 1.6.4 Panel Display Normal indication Error indication 2 Revision A 1 1 2 6 34 5 Figure 1-8. The user-defined paper setting number created by the CUSTOM PAPER ... to clear the error. Panel Display (Error indication: Displayed with an illustration) 2 1 3 4 Figure 1-10. Panel Display (Normal indication) No. Item Description 1 Messages Printer status, operation status, and error messages are displayed in each cartridge is indicated. 5 Ink Cartridge Status The remaining amount of precedence. Panel Display (Error indication...
EPSON Stylus Pro 3800/3800C/3850 1.6.4 Panel Display Normal indication Error indication 2 Revision A 1 1 2 6 34 5 Figure 1-8. The user-defined paper setting number created by the CUSTOM PAPER ... to clear the error. Panel Display (Error indication: Displayed with an illustration) 2 1 3 4 Figure 1-10. Panel Display (Normal indication) No. Item Description 1 Messages Printer status, operation status, and error messages are displayed in each cartridge is indicated. 5 Ink Cartridge Status The remaining amount of precedence. Panel Display (Error indication...
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... non-genuine ink cartridge(s) is used. Ink Low/Ink Out Indicator The indicators below . No. 1 2 3 4 5 6 7 8 9 Icon (Ink Low) Icon (Ink Out) Colors PK C LK Lc LLK Lm M MK Y 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Figure 1-11. WIDE is selected.... each cartridge is indicated on the LCD PLATEN GAP SETTING The platen gap specified in PRINTER SETUP and CUSTOM PAPER menus is indicated with icons as shown below. NARROW is selected. EPSON Stylus Pro 3800/3800C/3850 1.6.5 Icons on the panel as shown below is displayed when Ink becomes Low or ...
... non-genuine ink cartridge(s) is used. Ink Low/Ink Out Indicator The indicators below . No. 1 2 3 4 5 6 7 8 9 Icon (Ink Low) Icon (Ink Out) Colors PK C LK Lc LLK Lm M MK Y 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Figure 1-11. WIDE is selected.... each cartridge is indicated on the LCD PLATEN GAP SETTING The platen gap specified in PRINTER SETUP and CUSTOM PAPER menus is indicated with icons as shown below. NARROW is selected. EPSON Stylus Pro 3800/3800C/3850 1.6.5 Icons on the panel as shown below is displayed when Ink becomes Low or ...
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... 21 1-4 6 72-76 14 34-38 22 0 7 67-71 15 29-33 23 Full 8 62-66 16 24-28 PRODUCT DESCRIPTION Operation Panel Revision A 23 EPSON Stylus Pro 3800/3800C/3850 MAINTENANCE CARTRIDGE STATUS Maintenance Cartridge Counter The free space of the Maintenance Cartridge is indicated as shown below. Figure 1-12. Maintenance Cartridge Status Table 1-8.
... 21 1-4 6 72-76 14 34-38 22 0 7 67-71 15 29-33 23 Full 8 62-66 16 24-28 PRODUCT DESCRIPTION Operation Panel Revision A 23 EPSON Stylus Pro 3800/3800C/3850 MAINTENANCE CARTRIDGE STATUS Maintenance Cartridge Counter The free space of the Maintenance Cartridge is indicated as shown below. Figure 1-12. Maintenance Cartridge Status Table 1-8.
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... = default) NARROW STANDARD WIDE WIDER WIDEST ON OFF EXECUTE MANUAL AUTO PRINT PRINT PRINT PRINT o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to their default. Visually check the printed check pattern, and ...the maintenance cartridge. PRODUCT DESCRIPTION Operation Panel 24 The set in decimal up to six digits. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER STATUS PLATEN GAP PAPER SIZE CHECK INITIALIZE SETTINGS NOZZLE CHECK STATUS SHEET NETWORK STATUS SHEET JOB ...
... = default) NARROW STANDARD WIDE WIDER WIDEST ON OFF EXECUTE MANUAL AUTO PRINT PRINT PRINT PRINT o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to their default. Visually check the printed check pattern, and ...the maintenance cartridge. PRODUCT DESCRIPTION Operation Panel 24 The set in decimal up to six digits. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER STATUS PLATEN GAP PAPER SIZE CHECK INITIALIZE SETTINGS NOZZLE CHECK STATUS SHEET NETWORK STATUS SHEET JOB ...
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....) Sets paper feed amount for the bottom area (out of one meter. Up to be adjusted manually. Selects a gap to 10 groups of one meter. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu Items PAPER NUMBER (1-10) PAPER TYPE CUSTOM PAPER PLATEN GAP MAINTENANCE THICKNESS PATTERN PAPER FEED ADJUST A PAPER FEED ADJUST B DRYING TIME BLACK...
....) Sets paper feed amount for the bottom area (out of one meter. Up to be adjusted manually. Selects a gap to 10 groups of one meter. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu Items PAPER NUMBER (1-10) PAPER TYPE CUSTOM PAPER PLATEN GAP MAINTENANCE THICKNESS PATTERN PAPER FEED ADJUST A PAPER FEED ADJUST B DRYING TIME BLACK...
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Returns the network I/F related settings to use. PRODUCT DESCRIPTION Operation Panel 26 When [PANEL] is performed. Set the IP address, Subnet mask, and default gateway. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu Items NETWORK SETUP NETWORK SETUP IP ADDRESS SETTING IP, SN, DG SETTING APPLE TALK MS NETWORK BONJOUR INIT NETWORK SETTING Revision A Table 1-9. ...
Returns the network I/F related settings to use. PRODUCT DESCRIPTION Operation Panel 26 When [PANEL] is performed. Set the IP address, Subnet mask, and default gateway. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu Items NETWORK SETUP NETWORK SETUP IP ADDRESS SETTING IP, SN, DG SETTING APPLE TALK MS NETWORK BONJOUR INIT NETWORK SETTING Revision A Table 1-9. ...