Printer Guide
Page 81
81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head ...LCD contrast) • Replacing the maintenance cartridge • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also...
81 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head ...LCD contrast) • Replacing the maintenance cartridge • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer software • Updating the printer firmware In addition to the features described in this chapter, you can also...
Printer Guide
Page 104
Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer. Click the Firmware Updater icon. 104 | Maintaining and Transporting the Printer 3. Then choose Stylus Pro 3800 in the Printer list. 5-104 You see a window like this one: 4.
Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer. Click the Firmware Updater icon. 104 | Maintaining and Transporting the Printer 3. Then choose Stylus Pro 3800 in the Printer list. 5-104 You see a window like this one: 4.
Product Information Guide
Page 11
... on printing a nozzle check. Response Check the Paper Source setting in the printer driver, and load the paper in the cartridge. When done, press l. ❏ To check how much capacity remains in the correct slot. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER .... LOAD PAPER CORRECTLY Explanation You are using the auto sheet feeder, you can be printed with the CLEAR USAGE COUNT option. 12/06 Epson Stylus Pro 3800 - 11 The size of the following: ❏ To check the firmware version, press r again.
... on printing a nozzle check. Response Check the Paper Source setting in the printer driver, and load the paper in the cartridge. When done, press l. ❏ To check how much capacity remains in the correct slot. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER .... LOAD PAPER CORRECTLY Explanation You are using the auto sheet feeder, you can be printed with the CLEAR USAGE COUNT option. 12/06 Epson Stylus Pro 3800 - 11 The size of the following: ❏ To check the firmware version, press r again.
Product Information Guide
Page 18
... CPD-22929 Epson Stylus Pro 3800 Printer Guide Epson Stylus Pro 3800 Start Here sheet Epson Stylus Pro 3800 CD-ROM with electronic User's Guide Epson Stylus Pro 3800 Registration Card Epson Stylus Pro 3800 Preferred Limited Warranty Epson Stylus Pro 3800 Preferred Plus One-Year Premium Upgrade (optional extended warranty) Epson Stylus Pro 3800 Preferred Plus Two-Year Premium Upgrade (optional extended warranty) 18 - Make sure your printer is on the Epson support site and update your printer. 3. Find the firmware that...
... CPD-22929 Epson Stylus Pro 3800 Printer Guide Epson Stylus Pro 3800 Start Here sheet Epson Stylus Pro 3800 CD-ROM with electronic User's Guide Epson Stylus Pro 3800 Registration Card Epson Stylus Pro 3800 Preferred Limited Warranty Epson Stylus Pro 3800 Preferred Plus One-Year Premium Upgrade (optional extended warranty) Epson Stylus Pro 3800 Preferred Plus Two-Year Premium Upgrade (optional extended warranty) 18 - Make sure your printer is on the Epson support site and update your printer. 3. Find the firmware that...
Service Manual
Page 24
...Adjusts the gap between the print head and the platen. Prints a nozzle check pattern, firmware version, usage count of Menu Settings Settings (Bold = default) NARROW STANDARD WIDE WIDER ...WIDEST ON OFF EXECUTE MANUAL AUTO PRINT PRINT PRINT PRINT o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to 10 jobs. Prints... cartridge. Prints information on the network status. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER STATUS PLATEN GAP PAPER SIZE CHECK INITIALIZE SETTINGS ...
...Adjusts the gap between the print head and the platen. Prints a nozzle check pattern, firmware version, usage count of Menu Settings Settings (Bold = default) NARROW STANDARD WIDE WIDER ...WIDEST ON OFF EXECUTE MANUAL AUTO PRINT PRINT PRINT PRINT o0XXXX-XX.XX.ICBS (Ink color) nnnnnnn PAGES (Ink color) nn% (MAINTENANCE TANK) nn% INK xxxxx.xml No.0 to 10 jobs. Prints... cartridge. Prints information on the network status. EPSON Stylus Pro 3800/3800C/3850 1.6.6 Menu Settings Top Menu Menu Items PRINTER SETUP TEST PRINT PRINTER STATUS PLATEN GAP PAPER SIZE CHECK INITIALIZE SETTINGS ...
Service Manual
Page 27
...version of the network firmware. "0" appears when such operation is assigned to each printer. PRODUCT DESCRIPTION Operation Panel 27 EPSON Stylus Pro 3800/3800C/3850 PG settings list The table below explains the meaning of the "o0XXXX-xx.xx.IBC" (firmware version). Media Table or Printer Driver PG Setting ...Middle Large -- Special version is not set using the special setting menu. The version of the firmware installed on the printer. Printer Driver Paper Thickness setting No setting 0.0 to 0.8mm 0.9mm to F). A code assigned by product. The code of ...
...version of the network firmware. "0" appears when such operation is assigned to each printer. PRODUCT DESCRIPTION Operation Panel 27 EPSON Stylus Pro 3800/3800C/3850 PG settings list The table below explains the meaning of the "o0XXXX-xx.xx.IBC" (firmware version). Media Table or Printer Driver PG Setting ...Middle Large -- Special version is not set using the special setting menu. The version of the firmware installed on the printer. Printer Driver Paper Thickness setting No setting 0.0 to 0.8mm 0.9mm to F). A code assigned by product. The code of ...
Service Manual
Page 29
...PLEASE CONTACT TO THE REPAIR CENTER -- MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration ... is displayed.) 3 FATAL ERROR (Always Restart Request is displayed/ 2nd time and later: Service Call Error No. PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- UPDATING FIRMWARE -- LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON Revision A Power Light LED Paper Status Ink Status Blink Blink Light...
...PLEASE CONTACT TO THE REPAIR CENTER -- MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration ... is displayed.) 3 FATAL ERROR (Always Restart Request is displayed/ 2nd time and later: Service Call Error No. PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- UPDATING FIRMWARE -- LOAD PAPER CORRECTLY AND PRESS PAPER/FEED BUTTON Revision A Power Light LED Paper Status Ink Status Blink Blink Light...
Service Manual
Page 68
...(s) on the main board is turned On without removing the protective material for further troubleshooting. Remedy A firmware bug, or some foreign matter may exist. The power is (are connected correctly. Connector ...printer Off and reboot it after waiting for Error Messages 68 The cover of paper or foreign matter. MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER AND LOAD PAPER CORRECTLY Description See 3.5 Remedies for Error Messages The following connectors are ) damaged. INSTALL THE MAINTENANCE CARTRIDGE. EPSON Stylus Pro 3800...
...(s) on the main board is turned On without removing the protective material for further troubleshooting. Remedy A firmware bug, or some foreign matter may exist. The power is (are connected correctly. Connector ...printer Off and reboot it after waiting for Error Messages 68 The cover of paper or foreign matter. MAINTENANCE COVER OPEN CLOSE THE MAINTENANCE COVER PAPER FEED ERROR REMOVE PAPER AND LOAD PAPER CORRECTLY Description See 3.5 Remedies for Error Messages The following connectors are ) damaged. INSTALL THE MAINTENANCE CARTRIDGE. EPSON Stylus Pro 3800...
Service Manual
Page 80
...board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN on page 112. Reinstall the firmware. See 4.3.4.1 BOARD ASSY., MAIN on the power supply board failure, or main board failure. printer) for Service Call Error 80 Replace the main board (BOARD ASSY., MAIN). The destination ...SDRAM read/write error has occurred. Check the head FFC, and reconnect it correctly. The FlashROM is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor sensor error 1A38 1A40 2000 2002 2003 Transistor ambient temp. The head thermistor is broken...
...board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN on page 112. Reinstall the firmware. See 4.3.4.1 BOARD ASSY., MAIN on the power supply board failure, or main board failure. printer) for Service Call Error 80 Replace the main board (BOARD ASSY., MAIN). The destination ...SDRAM read/write error has occurred. Check the head FFC, and reconnect it correctly. The FlashROM is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 1A37 Thermistor sensor error 1A38 1A40 2000 2002 2003 Transistor ambient temp. The head thermistor is broken...
Service Manual
Page 81
... FXXX CPU-related error Description The main board is broken. Install a normal firmware. Replace the main board (BOARD ASSY., MAIN). There is something wrong with the firmware. Install a normal firmware. There is something wrong with the firmware. The main board is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name DXXX Error code for Service Call...
... FXXX CPU-related error Description The main board is broken. Install a normal firmware. Replace the main board (BOARD ASSY., MAIN). There is something wrong with the firmware. Install a normal firmware. There is something wrong with the firmware. The main board is broken. EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name DXXX Error code for Service Call...
Service Manual
Page 193
... of the adjustments. Print Head Slant Adjustment (PF) Prints an adjustment pattern to ensure stable paper feeding. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the RTC and writes USB ID... P. 207 P. 211 P. 212 P. 214 P. 215 P. 215 P. 216 P. 217 P. 229 P. 230 P. 232 P. 233 P. 234 ADJUSTMENT Overview 193 Install F/W Installs the firmware. Cleaning Carries out various cleanings. Initial Ink Charge Flag ON/OFF Sets or clears a flag for the adjustment (does not include the program tool) MECHANICAL...
... of the adjustments. Print Head Slant Adjustment (PF) Prints an adjustment pattern to ensure stable paper feeding. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the RTC and writes USB ID... P. 207 P. 211 P. 212 P. 214 P. 215 P. 215 P. 216 P. 217 P. 229 P. 230 P. 232 P. 233 P. 234 ADJUSTMENT Overview 193 Install F/W Installs the firmware. Cleaning Carries out various cleanings. Initial Ink Charge Flag ON/OFF Sets or clears a flag for the adjustment (does not include the program tool) MECHANICAL...
Service Manual
Page 229
..." pop-up window will be sure to carry out settings referring to transfer the firmware data. 7. Click [OK]. 8. Turn both the printer and computer OFF and connect them with a USB cable. 2. EPSON Stylus Pro 3800/3800C/3850 5.3.12 Install F/W The firmware of the printer is uploaded on the newly mounted main board which does not have any parameters...
..." pop-up window will be sure to carry out settings referring to transfer the firmware data. 7. Click [OK]. 8. Turn both the printer and computer OFF and connect them with a USB cable. 2. EPSON Stylus Pro 3800/3800C/3850 5.3.12 Install F/W The firmware of the printer is uploaded on the newly mounted main board which does not have any parameters...