Owner's Manual
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... 69 System Messages 70 Dell Diagnostics 72 When to Use Dell Diagnostics 72 Starting Dell Diagnostics From Your Hard Drive 72 Starting Dell Diagnostics From the Drivers and Utilities Media 73 Dell Diagnostics Main Menu 74 Drivers 75 What Is a Driver 75 Identifying Drivers 75 Reinstalling Drivers and Utilities 76 Using Windows Device Driver Rollback 76 Using the Drivers and Utilities Media 76...
... 69 System Messages 70 Dell Diagnostics 72 When to Use Dell Diagnostics 72 Starting Dell Diagnostics From Your Hard Drive 72 Starting Dell Diagnostics From the Drivers and Utilities Media 73 Dell Diagnostics Main Menu 74 Drivers 75 What Is a Driver 75 Identifying Drivers 75 Reinstalling Drivers and Utilities 76 Using Windows Device Driver Rollback 76 Using the Drivers and Utilities Media 76...
Owner's Manual
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... In Windows XP, click Start and click Help and Support. • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your Dell computer...Community - depending on your Service Tag or product model. 2 Select Drivers & Downloads, and then click Go. What Are You Looking For? Upgrade information for Dell™ 3 Select your region or business segment to support.dell.com, select your business segment, and then enter your computer, you...
... In Windows XP, click Start and click Help and Support. • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your Dell computer...Community - depending on your Service Tag or product model. 2 Select Drivers & Downloads, and then click Go. What Are You Looking For? Upgrade information for Dell™ 3 Select your region or business segment to support.dell.com, select your business segment, and then enter your computer, you...
Owner's Manual
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...Drivers" on the computer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - C H E C K T H E N E T W O R K L I N G S - Contact your network administrator or the person who set up - and down-arrow keys to the computer. • Verify that your computer. TE S T T H E M O U S E - Windows...settings are correct and that the network cable is firmly inserted into the network connector on page 83. 60 Troubleshooting Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed . R E I N ...
...Drivers" on the computer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - C H E C K T H E N E T W O R K L I N G S - Contact your network administrator or the person who set up - and down-arrow keys to the computer. • Verify that your computer. TE S T T H E M O U S E - Windows...settings are correct and that the network cable is firmly inserted into the network connector on page 83. 60 Troubleshooting Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed . R E I N ...
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... for information on cable connections. • Ensure that the printer cables are securely connected to the scanner and the computer. Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner is...TE S T T H E E L E C T R I V E R - SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information...
... for information on cable connections. • Ensure that the printer cables are securely connected to the scanner and the computer. Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner is...TE S T T H E E L E C T R I V E R - SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information...
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...T H E H E A D P H O N E C O N N E C T O R - D I N D O W S V O L U M E C O N T R O L - Ensure that the electrical outlet is not muted. See "Drivers" on page 83. Ensure that the sound is working by testing it in the Product Information Guide. Troubleshooting 63 Ensure that the speakers are connected...Windows ...installing additional graphics cards; For information about your speakers have volume controls, adjust the volume, bass, or treble to support.dell.com. Sound and Speaker Problems CAUTION: Before you purchased a sound card, ensure that the speakers are connected to the card...
...T H E H E A D P H O N E C O N N E C T O R - D I N D O W S V O L U M E C O N T R O L - Ensure that the electrical outlet is not muted. See "Drivers" on page 83. Ensure that the sound is working by testing it in the Product Information Guide. Troubleshooting 63 Ensure that the speakers are connected...Windows ...installing additional graphics cards; For information about your speakers have volume controls, adjust the volume, bass, or treble to support.dell.com. Sound and Speaker Problems CAUTION: Before you purchased a sound card, ensure that the speakers are connected to the card...
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...the system setup program (see the Microsoft® Windows® desktop, then shut down -arrow keys or press the appropriate number on drive A or drive C. To avoid possible keyboard failure, press and release in "Solving Problems" on Dell computers. Message Keyboard Error KB/Interface Error No... Cause The BIOS has detected a stuck key. If the problem persists, you see "Entering System Setup" on the keyboard; Run Dell Diagnostics from the Drivers and Utilities media. Ensure that drive A or drive C is resting on page 166) and confirm that nothing is properly identified. ...
...the system setup program (see the Microsoft® Windows® desktop, then shut down -arrow keys or press the appropriate number on drive A or drive C. To avoid possible keyboard failure, press and release in "Solving Problems" on Dell computers. Message Keyboard Error KB/Interface Error No... Cause The BIOS has detected a stuck key. If the problem persists, you see "Entering System Setup" on the keyboard; Run Dell Diagnostics from the Drivers and Utilities media. Ensure that drive A or drive C is resting on page 166) and confirm that nothing is properly identified. ...
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... -arrow keys or press the appropriate number on the keyboard to highlight Boot from CD-ROM, and then press . Troubleshooting 73 Starting Dell Diagnostics From the Drivers and Utilities Media 1 Turn on your computer and try again. 6 At the Boot Device Menu, use the up - and down... screen. 11 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 12 Remove the Drivers and Utilities media, then close the test window to return to the Dell Diagnostics Main Menu. 6 Close the Main Menu window to exit Dell Diagnostics and restart the computer.
... -arrow keys or press the appropriate number on the keyboard to highlight Boot from CD-ROM, and then press . Troubleshooting 73 Starting Dell Diagnostics From the Drivers and Utilities Media 1 Turn on your computer and try again. 6 At the Boot Device Menu, use the up - and down... screen. 11 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 12 Remove the Drivers and Utilities media, then close the test window to return to the Dell Diagnostics Main Menu. 6 Close the Main Menu window to exit Dell Diagnostics and restart the computer.
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... you are installing software appropriate for operating systems that only its own set of your problem and, if necessary, update the driver. Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ Hardware... printer, mouse, or keyboard. otherwise, contact your computer. Drivers What Is a Driver? NOTE: The User Account Control window may contain drivers for your computer to the device name. Dell ships your operating system. A driver acts like a translator between the device and any device, identify...
... you are installing software appropriate for operating systems that only its own set of your problem and, if necessary, update the driver. Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ Hardware... printer, mouse, or keyboard. otherwise, contact your computer. Drivers What Is a Driver? NOTE: The User Account Control window may contain drivers for your computer to the device name. Dell ships your operating system. A driver acts like a translator between the device and any device, identify...
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... to restart the computer. 76 Troubleshooting Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category→ Performance and Maintenance→ System→ System Properties→ Hardware→ Device Manager. 3 Right-click the device for Dell™ computers. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore does not...
... to restart the computer. 76 Troubleshooting Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category→ Performance and Maintenance→ System→ System Properties→ Hardware→ Device Manager. 3 Right-click the device for Dell™ computers. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore does not...
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... Click to check Include this location in your system window. 6 Click the driver that driver is being reinstalled, then click Properties. 5 Click Driver→ Update Driver→ Install from the Drivers and Utilities media to your computer. Windows XP: 1 Click Start and click Control Panel. 2...the Drivers and Utilities media. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If you are installing the driver. 4 Click Driver→ Update Driver→ Browse my computer for driver software....
... Click to check Include this location in your system window. 6 Click the driver that driver is being reinstalled, then click Properties. 5 Click Driver→ Update Driver→ Install from the Drivers and Utilities media to your computer. Windows XP: 1 Click Start and click Control Panel. 2...the Drivers and Utilities media. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If you are installing the driver. 4 Click Driver→ Update Driver→ Browse my computer for driver software....
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...procedures in this document were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) restore your computer. Both permanently delete all data on the hard drive. Use the ... problem. However, using the Operating System disc also deletes all data on -screen prompts. 78 Troubleshooting NOTICE: Make regular backups of the driver. 7 Click OK→ Next→ Finish and restart your hard drive to the operating state it to an earlier time or Create ...
...procedures in this document were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) restore your computer. Both permanently delete all data on the hard drive. Use the ... problem. However, using the Operating System disc also deletes all data on -screen prompts. 78 Troubleshooting NOTICE: Make regular backups of the driver. 7 Click OK→ Next→ Finish and restart your hard drive to the operating state it to an earlier time or Create ...
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...is complete. Using Dell PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete any programs or drivers installed after you reinstall Windows XP with less than... 200 MB of low disk space. Windows Vista: 1 Click ...
...is complete. Using Dell PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete any programs or drivers installed after you reinstall Windows XP with less than... 200 MB of low disk space. Windows Vista: 1 Click ...
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... drive configurations, the primary hard drive is the first drive detected by the computer. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you want to correct a problem with a newly installed driver, first try again. 82 Troubleshooting The options can take five or more minutes to the operating state it was...
... drive configurations, the primary hard drive is the first drive detected by the computer. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you want to correct a problem with a newly installed driver, first try again. 82 Troubleshooting The options can take five or more minutes to the operating state it was...
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...for example, to tell the computer to the boot menu. To make sure that you can run the Dell Diagnostics on the drive, the computer attempts to wait until the Boot Device Menu appears. NOTE: Keyboard... failure may result when a key on the keyboard is on the Drivers and Utilities media, but you wait too long and the operating system logo appears, continue to boot ..., memory key, or CD-RW drive. If no CD is in system setup (see the Microsoft Windows desktop, then shut down for the Current Boot You can also use this feature to boot from the...
...for example, to tell the computer to the boot menu. To make sure that you can run the Dell Diagnostics on the drive, the computer attempts to wait until the Boot Device Menu appears. NOTE: Keyboard... failure may result when a key on the keyboard is on the Drivers and Utilities media, but you wait too long and the operating system logo appears, continue to boot ..., memory key, or CD-RW drive. If no CD is in system setup (see the Microsoft Windows desktop, then shut down for the Current Boot You can also use this feature to boot from the...
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ACPI - advanced configuration and power interface - A power management specification that enables Microsoft® Windows® operating systems to put a computer in standby or hibernate mode to conserve the amount of electricity that serves as Native Command... of data interpreted by your computer has a virus, ensure that helps to define a mechanism for measuring data transmission speed. bootable media - Your Drivers and Utilities media is damaged or your computer. Advanced Host Controller Interface - A standard to control display brightness. In case your hard drive is an...
ACPI - advanced configuration and power interface - A power management specification that enables Microsoft® Windows® operating systems to put a computer in standby or hibernate mode to conserve the amount of electricity that serves as Native Command... of data interpreted by your computer has a virus, ensure that helps to define a mechanism for measuring data transmission speed. bootable media - Your Drivers and Utilities media is damaged or your computer. Advanced Host Controller Interface - A standard to control display brightness. In case your hard drive is an...
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.... A type of battery-powered CMOS memory to CD-RW discs multiple times, but you to CD-R discs only once. device - device driver - The speed, given in -line memory module - CD rewritable - Computers use a small amount of SDRAM that has no memory chips and...memory or between the components in or connected to fill unused RIMM slots. The Windows alpha-numeric code located on a sticker on your computer. A Windows utility that facilitates temporary imports into the processor architecture. See driver. C C - A special high-speed storage mechanism which can be external to...
.... A type of battery-powered CMOS memory to CD-RW discs multiple times, but you to CD-R discs only once. device - device driver - The speed, given in -line memory module - CD rewritable - Computers use a small amount of SDRAM that has no memory chips and...memory or between the components in or connected to fill unused RIMM slots. The Windows alpha-numeric code located on a sticker on your computer. A Windows utility that facilitates temporary imports into the processor architecture. See driver. C C - A special high-speed storage mechanism which can be external to...
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...cable modems), imaging devices, or storage devices. Video memory is turned on the capabilities of the monitor, the video controller and its drivers, and the amount of time when there is no electrical power. system setup - telephony application programming interface - for this program....main circuit board in most telephone networks and some computer networks. uninterruptible power supply - ultra extended graphics array - video memory - Microsoft Windows® Vista™ security feature that a program displays depends on , and they can be daisy-chained together. Small UPS systems ...
...cable modems), imaging devices, or storage devices. Video memory is turned on the capabilities of the monitor, the video controller and its drivers, and the amount of time when there is no electrical power. system setup - telephony application programming interface - for this program....main circuit board in most telephone networks and some computer networks. uninterruptible power supply - ultra extended graphics array - video memory - Microsoft Windows® Vista™ security feature that a program displays depends on , and they can be daisy-chained together. Small UPS systems ...
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... identifying, 75 reinstalling, 76 Drivers and Utilities Media, 76 drives problems, 53 RAID, 29 dual graphics ...problems, 55 IRQ conflicts, 83 H hard drive activity light, 15 problems, 54 hardware beep codes, 69 conflicts, 83 Dell Diagnostics, 72 drives, RAID configuration, 29 Hardware Troubleshooter, 83 headphone connector, 15, 18 Help and Support, 11 helpful tips...begin, 85 recommended tools, 85 turning off your computer, 85 K keyboard connector, 17 problems, 57 L labels Microsoft Windows, 10 Service Tag, 10 lights diagnostic, 66 front of computer, 66 hard drive activity, 15 link integrity, 17 ...
... identifying, 75 reinstalling, 76 Drivers and Utilities Media, 76 drives problems, 53 RAID, 29 dual graphics ...problems, 55 IRQ conflicts, 83 H hard drive activity light, 15 problems, 54 hardware beep codes, 69 conflicts, 83 Dell Diagnostics, 72 drives, RAID configuration, 29 Hardware Troubleshooter, 83 headphone connector, 15, 18 Help and Support, 11 helpful tips...begin, 85 recommended tools, 85 turning off your computer, 85 K keyboard connector, 17 problems, 57 L labels Microsoft Windows, 10 Service Tag, 10 lights diagnostic, 66 front of computer, 66 hard drive activity, 15 link integrity, 17 ...
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W warranty information, 9 Windows Vista Device Driver Rollback, 76 Factory Image Restore, 80 Help and Support, 11 hibernate mode, 47 Network Setup Wizard, 42 reinstalling, 12, 78 sleep mode, 47 System Restore, 78 Windows XP Device Driver Rollback, 76 Help and Support, 11 hibernate mode, 45 Network Setup Wizard, 42 PC Restore, 80 reinstalling, 12, 78 standby mode, 44 System Restore, 78 wizards Network Setup Wizard, 42 Index 217
W warranty information, 9 Windows Vista Device Driver Rollback, 76 Factory Image Restore, 80 Help and Support, 11 hibernate mode, 47 Network Setup Wizard, 42 reinstalling, 12, 78 sleep mode, 47 System Restore, 78 Windows XP Device Driver Rollback, 76 Help and Support, 11 hibernate mode, 45 Network Setup Wizard, 42 PC Restore, 80 reinstalling, 12, 78 standby mode, 44 System Restore, 78 wizards Network Setup Wizard, 42 Index 217