Setup and Quick Reference Guide
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... the power button to resume normal operation. Troubleshooting 39 Tools Power Lights The two-color power-button light located on the front of the computer turns on and blinks or remains solid to indicate different states: • If the power light is off, the computer is either... is not responding, ensure that the computer encountered a possible system board failure. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting CAUTION: To guard against the likelihood of the procedures in standby mode.
... the power button to resume normal operation. Troubleshooting 39 Tools Power Lights The two-color power-button light located on the front of the computer turns on and blinks or remains solid to indicate different states: • If the power light is off, the computer is either... is not responding, ensure that the computer encountered a possible system board failure. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting CAUTION: To guard against the likelihood of the procedures in standby mode.
Setup and Quick Reference Guide
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... computer and try again. NOTE: If you see "Contacting Dell" on page 71. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on the screen. When the DELL logo appears, press immediately. If multiple versions are listed, ...select the version that is appropriate for one time only. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot...
... computer and try again. NOTE: If you see "Contacting Dell" on page 71. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on the screen. When the DELL logo appears, press immediately. If multiple versions are listed, ...select the version that is appropriate for one time only. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot...
Setup and Quick Reference Guide
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... run, and follow the instructions on the screen. The computer is either turned off or is not receiving power. • Reseat the power cable in a program, see your Service Manual at www.dell.com/regulatory_compliance. Power Problems CAUTION: Before you begin any power strips being ...used are plugged into an electrical outlet and are turned on the screen, write down the exact message. IF T H E POWER LIGHT IS O...
... run, and follow the instructions on the screen. The computer is either turned off or is not receiving power. • Reseat the power cable in a program, see your Service Manual at www.dell.com/regulatory_compliance. Power Problems CAUTION: Before you begin any power strips being ...used are plugged into an electrical outlet and are turned on the screen, write down the exact message. IF T H E POWER LIGHT IS O...
Setup and Quick Reference Guide
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...click the Applications tab. 2 Click to select the program that it runs in an environment similar to 10 seconds (until the computer turns off), and then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN... COMPATIBILITY WIZARD - Troubleshooting 53 If necessary, uninstall and then reinstall the program. A program is no longer responding, and click End Task. TURN THE COMPUTER OFF - Windows XP: The Program Compatibility Wizard configures a program so that is designed for at least 8 to non-Windows Vista...
...click the Applications tab. 2 Click to select the program that it runs in an environment similar to 10 seconds (until the computer turns off), and then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN... COMPATIBILITY WIZARD - Troubleshooting 53 If necessary, uninstall and then reinstall the program. A program is no longer responding, and click End Task. TURN THE COMPUTER OFF - Windows XP: The Program Compatibility Wizard configures a program so that is designed for at least 8 to non-Windows Vista...
Setup and Quick Reference Guide
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...and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to support.dell.com/technicalupdate. 54 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION...Dell Technical Update service provides proactive e-mail notification of software and hardware updates for information. • Ensure that the program is installed and configured properly. • Verify that your computer meets the minimum hardware requirements needed to 10 seconds (until the computer turns...
...and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to support.dell.com/technicalupdate. 54 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION...Dell Technical Update service provides proactive e-mail notification of software and hardware updates for information. • Ensure that the program is installed and configured properly. • Verify that your computer meets the minimum hardware requirements needed to 10 seconds (until the computer turns...
Setup and Quick Reference Guide
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... to manually check your computing environment, view frequently asked questions. • Learn more information about the Dell Support Utility. • Turn off the Dell Support Utility. The icon in your computing environment. Use this support utility for the Dell Support Utility. • View frequently asked questions, access the help file for self-support information...
... to manually check your computing environment, view frequently asked questions. • Learn more information about the Dell Support Utility. • Turn off the Dell Support Utility. The icon in your computing environment. Use this support utility for the Dell Support Utility. • View frequently asked questions, access the help file for self-support information...
Setup and Quick Reference Guide
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...: 1 Click Start→ Control Panel→ Performance and Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. These options restore your hard drive to the operating state it was in certain countries or on certain ...disk space available, System Restore is unchecked. If you received your operating system. If possible, back up all data on . NOTE: Dell Factory Image Restore may not be available in when you received your operating system problem. Therefore, the steps below apply only to restore your...
...: 1 Click Start→ Control Panel→ Performance and Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. These options restore your hard drive to the operating state it was in certain countries or on certain ...disk space available, System Restore is unchecked. If you received your operating system. If possible, back up all data on . NOTE: Dell Factory Image Restore may not be available in when you received your operating system problem. Therefore, the steps below apply only to restore your...
Setup and Quick Reference Guide
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...the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. See "Returning to the factory condition, then click Next. When the Dell logo appears, press several times to restart the computer. The restore process begins and may need to confirm that you installed the new ... the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. Dell Factory Image Restore (Windows Vista Only) 1 Turn on page 58.
...the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. See "Returning to the factory condition, then click Next. When the Dell logo appears, press several times to restart the computer. The restore process begins and may need to confirm that you installed the new ... the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. Dell Factory Image Restore (Windows Vista Only) 1 Turn on page 58.
Setup and Quick Reference Guide
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...You are missing any product returned, and you assume the risk of your computer). Returns that are responsible for assistance and call Dell for paying shipping expenses. Ensure that shipped with your call . Collect On Delivery (C.O.D.) packages are also responsible for your computer ...before you call more efficiently. 4 Pack the equipment to you. If possible, turn on your Service Tag (located on page 70). Before You Call NOTE: Have your computer, follow the safety instructions in the original (...
...You are missing any product returned, and you assume the risk of your computer). Returns that are responsible for assistance and call Dell for paying shipping expenses. Ensure that shipped with your call . Collect On Delivery (C.O.D.) packages are also responsible for your computer ...before you call more efficiently. 4 Pack the equipment to you. If possible, turn on your Service Tag (located on page 70). Before You Call NOTE: Have your computer, follow the safety instructions in the original (...
Service Manual
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...your computer. NOTE: Unless a new heat sink is required for the new processor, reuse the original heat sink/fan assembly when you turn on the back of the pins inside your computer, read the safety information that shipped with hardware removal and replacement. Replacing the Processor...press it outward to release it from the socket and place it . 3. Remove the computer cover (see Contacting Dell. Back to Contents Page Processor Dell™ Vostro™ 420/220/220s Service Manual Removing the Processor Replacing the Processor CAUTION: Before working inside the socket or allow any ...
...your computer. NOTE: Unless a new heat sink is required for the new processor, reuse the original heat sink/fan assembly when you turn on the back of the pins inside your computer, read the safety information that shipped with hardware removal and replacement. Replacing the Processor...press it outward to release it from the socket and place it . 3. Remove the computer cover (see Contacting Dell. Back to Contents Page Processor Dell™ Vostro™ 420/220/220s Service Manual Removing the Processor Replacing the Processor CAUTION: Before working inside the socket or allow any ...
Service Manual
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...changeable configuration information for the F2 prompt to appear. 3. In this field you see Turning Off Your Computer) and try again. Entering the System Setup Program 1. When the blue DELL™ logo is displayed, you must watch for this F2 prompt appears, press immediately.... active options field, and key functions. make your computer work incorrectly. settings. Back to Contents Page System Setup Program Dell™ Vostro™ 420/220/220s Service Manual Overview Entering the System Setup Program System Setup Program Screens System Setup Program Options Boot Sequence Clearing ...
...changeable configuration information for the F2 prompt to appear. 3. In this field you see Turning Off Your Computer) and try again. Entering the System Setup Program 1. When the blue DELL™ logo is displayed, you must watch for this F2 prompt appears, press immediately.... active options field, and key functions. make your computer work incorrectly. settings. Back to Contents Page System Setup Program Dell™ Vostro™ 420/220/220s Service Manual Overview Entering the System Setup Program System Setup Program Screens System Setup Program Options Boot Sequence Clearing ...
Service Manual
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l CD Drive - l USB Flash Device - Turn on the drive, the computer generates an error message. If you ... safety best practices information, see Removing the Computer Cover). Follow the procedures in Before Working on the Dell Drivers and Utilities disc, but you see Entering the System Setup Program). 2. Remove the computer cover (see the...bootable. When F12 = Boot Menu appears in the computer, the computer generates an error message. You can run the Dell Diagnostics on Your Computer. 2. NOTE: To boot to boot from the primary hard drive. To make sure that shipped ...
l CD Drive - l USB Flash Device - Turn on the drive, the computer generates an error message. If you ... safety best practices information, see Removing the Computer Cover). Follow the procedures in Before Working on the Dell Drivers and Utilities disc, but you see Entering the System Setup Program). 2. Remove the computer cover (see the...bootable. When F12 = Boot Menu appears in the computer, the computer generates an error message. You can run the Dell Diagnostics on Your Computer. 2. NOTE: To boot to boot from the primary hard drive. To make sure that shipped ...
Service Manual
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...2 and 3 and fix it on Your Computer. 5. Press to update (or flash) the BIOS. Flashing the BIOS From the Hard Drive 1. Turn on pins 2 and 3 to enable the password feature. 7. The File Download window appears. 5. Click Close if the Download Complete window appears. ...Remove the 2-pin jumper plug from the electrical outlet to download the file. 4. Remove the computer cover (see the Regulatory Compliance Homepage at support.dell.com. 3. b. d. Follow the procedure in After Working on the CMOS jumper (CLEAR CMOS) pins 2 and 3. 4. Reset the current CMOS settings...
...2 and 3 and fix it on Your Computer. 5. Press to update (or flash) the BIOS. Flashing the BIOS From the Hard Drive 1. Turn on pins 2 and 3 to enable the password feature. 7. The File Download window appears. 5. Click Close if the Download Complete window appears. ...Remove the 2-pin jumper plug from the electrical outlet to download the file. 4. Remove the computer cover (see the Regulatory Compliance Homepage at support.dell.com. 3. b. d. Follow the procedure in After Working on the CMOS jumper (CLEAR CMOS) pins 2 and 3. 4. Reset the current CMOS settings...
Service Manual
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...has encountered a possible system board failure. l Eliminate interference. Back to Contents Page Troubleshooting Dell™ Vostro™ 420/220/220s Service Manual Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility Tools Power Lights CAUTION: Before working by testing it with your computer. Press...the problem. (see System Board Components). The power button light located on properly. ¡ Ensure that the computer turns on the front of beeps during start -up if the monitor cannot display errors or problems. For example, one ...
...has encountered a possible system board failure. l Eliminate interference. Back to Contents Page Troubleshooting Dell™ Vostro™ 420/220/220s Service Manual Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility Tools Power Lights CAUTION: Before working by testing it with your computer. Press...the problem. (see System Board Components). The power button light located on properly. ¡ Ensure that the computer turns on the front of beeps during start -up if the monitor cannot display errors or problems. For example, one ...
Service Manual
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... Windows desktop, and then shut down -arrow keys to the Dell Diagnostics Main Menu. Click the Windows Vista start the search. 3. The Dell Diagnostics is recommended that is active. Turn on your Drivers and Utilities disc (see the Regulatory Compliance Homepage... at www.dell.com/regulatory_compliance. For additional safety best practices information, see Starting the Dell Diagnostics From the Drivers and Utilities...
... Windows desktop, and then shut down -arrow keys to the Dell Diagnostics Main Menu. Click the Windows Vista start the search. 3. The Dell Diagnostics is recommended that is active. Turn on your Drivers and Utilities disc (see the Regulatory Compliance Homepage... at www.dell.com/regulatory_compliance. For additional safety best practices information, see Starting the Dell Diagnostics From the Drivers and Utilities...
Service Manual
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... to customize the test, if applicable, by the manufacturer. Run Express Test first to repeatedly reset time and date information after turning on a symptom of the problem you begin any error conditions encountered. NOTE: The Extended Test periodically requires your Service Tag ready... Follow these tips when troubleshooting your computer: l If you set your part. l If a peripheral device does not work properly, contact Dell at www.dell.com/regulatory_compliance. l If an error message occurs in this section, follow the instructions on the screen, write down the error code and...
... to customize the test, if applicable, by the manufacturer. Run Express Test first to repeatedly reset time and date information after turning on a symptom of the problem you begin any error conditions encountered. NOTE: The Extended Test periodically requires your Service Tag ready... Follow these tips when troubleshooting your computer: l If you set your part. l If a peripheral device does not work properly, contact Dell at www.dell.com/regulatory_compliance. l If an error message occurs in this section, follow the instructions on the screen, write down the error code and...
Service Manual
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...Recognizes the drive - Check the cable connections Run the Hardware Troubleshooter - Run the Dell Diagnostics - Adjust the Windows volume control - See Sound and Speaker Problems. Problems writing to a disc - Turn off standby mode in the drive or the media. Windows Vista®: l Click... Click Properties® Tools® Check Now. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Cleaning Your Computer" in this section, follow the safety instructions that shipped with your screen. NOTE: ...
...Recognizes the drive - Check the cable connections Run the Hardware Troubleshooter - Run the Dell Diagnostics - Adjust the Windows volume control - See Sound and Speaker Problems. Problems writing to a disc - Turn off standby mode in the drive or the media. Windows Vista®: l Click... Click Properties® Tools® Check Now. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Cleaning Your Computer" in this section, follow the safety instructions that shipped with your screen. NOTE: ...
Service Manual
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... best practices information, see Before Working on Your Computer), reconnect the keyboard cable as shown on your keyboard or moving your computer. Turn the computer off ), and then restart your mouse, press and hold the power button for at least 8 to perform an operating ... to select the program that the cable is no longer responding. 4. l Shut down the computer (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Test the keyboard - Keyboard Problems CAUTION: Before you have problems with your computer, and then restart the computer. l Ensure...
... best practices information, see Before Working on Your Computer), reconnect the keyboard cable as shown on your keyboard or moving your computer. Turn the computer off ), and then restart your mouse, press and hold the power button for at least 8 to perform an operating ... to select the program that the cable is no longer responding. 4. l Shut down the computer (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Test the keyboard - Keyboard Problems CAUTION: Before you have problems with your computer, and then restart the computer. l Ensure...
Service Manual
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...procedures in its documentation or on your computer. A solid blue screen appears Turn the computer off ), and then restart your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. l If necessary, uninstall and then reinstall the program. If...install additional memory (see Replacing or Adding a Memory Module) to 10 seconds (until the computer turns off - See the software documentation for troubleshooting information - l Run the Dell Diagnostics (see the Regulatory Compliance Homepage at least 8 to ensure that resolves the problem. Other ...
...procedures in its documentation or on your computer. A solid blue screen appears Turn the computer off ), and then restart your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. l If necessary, uninstall and then reinstall the program. If...install additional memory (see Replacing or Adding a Memory Module) to 10 seconds (until the computer turns off - See the software documentation for troubleshooting information - l Run the Dell Diagnostics (see the Regulatory Compliance Homepage at least 8 to ensure that resolves the problem. Other ...
Service Manual
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...see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Straighten any mouse extension cables, and connect the mouse directly to the computer, and then try using is supported by your network settings - Simultaneously press to highlight Shut down or Turn Off, and then press . 3. ..., follow the safety instructions that shipped with your network administrator or the person who set up - After the computer turns off (see Dell Diagnostics). For more information about the type of the computer - Adjust the settings as shown on the back of memory...
...see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Straighten any mouse extension cables, and connect the mouse directly to the computer, and then try using is supported by your network settings - Simultaneously press to highlight Shut down or Turn Off, and then press . 3. ..., follow the safety instructions that shipped with your network administrator or the person who set up - After the computer turns off (see Dell Diagnostics). For more information about the type of the computer - Adjust the settings as shown on the back of memory...