Setup and Quick Reference Guide
Page 36
... start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 36 Troubleshooting Possible motherboard failure. 2 No memory modules 1 If you...all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual at support.dell.com), and then restart the computer. Continue until you are installing are detected installed, remove the modules, reinstall one module...
... start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 36 Troubleshooting Possible motherboard failure. 2 No memory modules 1 If you...all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual at support.dell.com), and then restart the computer. Continue until you are installing are detected installed, remove the modules, reinstall one module...
Setup and Quick Reference Guide
Page 37
... you have spelled the command correctly, put spaces in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for more information. For an external mouse, check the cable connection. The hard drive cannot read the data...tests in the system setup program. AU X I L I A R Y DEVICE FAILURE - Failure 7 CPU-cache test Contact Dell. Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service Manual at support.dell.com). See your Service Manual failure. DATA ERROR -
... you have spelled the command correctly, put spaces in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for more information. For an external mouse, check the cable connection. The hard drive cannot read the data...tests in the system setup program. AU X I L I A R Y DEVICE FAILURE - Failure 7 CPU-cache test Contact Dell. Code Description (repetitive short beeps) Suggested Remedy 5 Real-time clock 1 Replace the battery (see your Service Manual at support.dell.com). See your Service Manual failure. DATA ERROR -
Setup and Quick Reference Guide
Page 38
...-DISK DRIVE FAILURE - Reinsert the card or try another card. See your Service Manual at support.dell.com), and boot the computer from the computer. The computer cannot identify the... the computer. GENERAL FAILURE - Take the appropriate action. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com for more information. Then, shut down the computer, reinstall the hard drive, and restart the computer. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O...
...-DISK DRIVE FAILURE - Reinsert the card or try another card. See your Service Manual at support.dell.com), and boot the computer from the computer. The computer cannot identify the... the computer. GENERAL FAILURE - Take the appropriate action. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com for more information. Then, shut down the computer, reinstall the hard drive, and restart the computer. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O...
Setup and Quick Reference Guide
Page 39
... as a floppy disk or CD. Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 42). For external keyboards, check the cable connection. See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions...
... as a floppy disk or CD. Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 42). For external keyboards, check the cable connection. See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions...
Setup and Quick Reference Guide
Page 40
...the memory modules and, if necessary, replace them . A memory module may be malfunctioning. See your Service Manual at support.dell.com for more information. Contact Dell (see "Dell Diagnostics" on page 42). NOT ENOUGH MEMORY OR RESOURCES. Close all windows and open . Reinstall the ... operating system, another program, or a utility. A memory module may be corrupted. See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for more information. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall ...
...the memory modules and, if necessary, replace them . A memory module may be malfunctioning. See your Service Manual at support.dell.com for more information. Contact Dell (see "Dell Diagnostics" on page 42). NOT ENOUGH MEMORY OR RESOURCES. Close all windows and open . Reinstall the ... operating system, another program, or a utility. A memory module may be corrupted. See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for more information. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall ...
Setup and Quick Reference Guide
Page 41
... the Windows error-checking utility to open is missing an essential file. Troubleshooting 41 If the problem persists, contact Dell (see your Service Manual at support.dell.com). You may be malfunctioning. The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE... - Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on the hard drive. The operating system cannot locate...
... the Windows error-checking utility to open is missing an essential file. Troubleshooting 41 If the problem persists, contact Dell (see your Service Manual at support.dell.com). You may be malfunctioning. The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE... - Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on the hard drive. The operating system cannot locate...
Setup and Quick Reference Guide
Page 42
... setup program, then immediately exit the program (see "Contacting Dell" on page 42). If the problem persists, try again. Connect your Service Manual at support.dell.com). TI M E - The time or date stored in... E T U P P R O G R A M - U N E X P E C T E D I N T E R R U P T I B L E . Insert a disk into the drive and try to Use the Dell Diagnostics If you experience a problem with your Service Manual at support.dell.com for the Date and Time options. TI M E- A chip on page 47) and run the Dell Diagnostics before you begin any of charge. Run the System Memory tests and...
... setup program, then immediately exit the program (see "Contacting Dell" on page 42). If the problem persists, try again. Connect your Service Manual at support.dell.com). TI M E - The time or date stored in... E T U P P R O G R A M - U N E X P E C T E D I N T E R R U P T I B L E . Insert a disk into the drive and try to Use the Dell Diagnostics If you experience a problem with your Service Manual at support.dell.com for the Date and Time options. TI M E- A chip on page 47) and run the Dell Diagnostics before you begin any of charge. Run the System Memory tests and...
Setup and Quick Reference Guide
Page 43
... wait until you see a message stating that is optional and may not ship with your hard drive, and follow the instructions on Dell computers. See your Service Manual at support.dell.com to test displays in the system setup program and is recommended that you print these procedures before you see the Microsoft®...
... wait until you see a message stating that is optional and may not ship with your hard drive, and follow the instructions on Dell computers. See your Service Manual at support.dell.com to test displays in the system setup program and is recommended that you print these procedures before you see the Microsoft®...
Setup and Quick Reference Guide
Page 44
... from the numbered list. On the next start-up, the computer starts according to the devices specified in a program, see your Service Manual at support.dell.com). • If a device does not work, ensure that appears and press . 5 Type 1 to start the CD menu and press to diagnose ... computer. Solving Problems Follow these tips when troubleshooting your computer: • If you want to the Windows Classic view. 44 Troubleshooting When the DELL logo appears, press immediately. NOTE: The procedures in this document were written for one time only. NOTE: If you wait too long and ...
... from the numbered list. On the next start-up, the computer starts according to the devices specified in a program, see your Service Manual at support.dell.com). • If a device does not work, ensure that appears and press . 5 Type 1 to start the CD menu and press to diagnose ... computer. Solving Problems Follow these tips when troubleshooting your computer: • If you want to the Windows Classic view. 44 Troubleshooting When the DELL logo appears, press immediately. NOTE: The procedures in this document were written for one time only. NOTE: If you wait too long and ...
Setup and Quick Reference Guide
Page 45
... may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). Troubleshooting 45 I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I S B... E POWER LIGHT IS OFF - There is working by testing it with your Service Manual at support.dell.com). Power Problems CAUTION: Before you begin any of the computer and the ...
... may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). Troubleshooting 45 I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I S B... E POWER LIGHT IS OFF - There is working by testing it with your Service Manual at support.dell.com). Power Problems CAUTION: Before you begin any of the computer and the ...
Setup and Quick Reference Guide
Page 46
...8226; Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that the memory you are using to the system board connector (see your Service Manual at support.dell.com) to ensure that your computer, see "Memory" on page 24....your computer is supported by your computer. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com). Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected...
...8226; Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that the memory you are using to the system board connector (see your Service Manual at support.dell.com) to ensure that your computer, see "Memory" on page 24....your computer is supported by your computer. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com). Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected...
Setup and Quick Reference Guide
Page 62
... information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems...
... information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems...
Setup and Quick Reference Guide
Page 71
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37...
Setup and Quick Reference Guide
Page 72
... drivers, 51 software, 51 reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19...
... drivers, 51 software, 51 reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19...
Service Manual
Page 1
...used in this document to Microsoft® Windows® operating systems are either potential damage to avoid the problem. Dell Inc. A01 Dell™ Vostro™ 1710 Service Manual Troubleshooting Before Working on Your Computer Hard Drive Wireless Local Area Network (WLAN) Card Fan Processor Thermal-Cooling Assembly ... you make better use of Bluetooth SIG Inc. Information in this document to refer to change without the written permission of Dell Inc.; Trademarks used in this document is subject to either the entities claiming the marks and names or their products. If...
...used in this document to Microsoft® Windows® operating systems are either potential damage to avoid the problem. Dell Inc. A01 Dell™ Vostro™ 1710 Service Manual Troubleshooting Before Working on Your Computer Hard Drive Wireless Local Area Network (WLAN) Card Fan Processor Thermal-Cooling Assembly ... you make better use of Bluetooth SIG Inc. Information in this document to refer to change without the written permission of Dell Inc.; Trademarks used in this document is subject to either the entities claiming the marks and names or their products. If...
Service Manual
Page 2
...oriented and aligned to avoid damage to release the connector. Do not touch the components or contacts on Your Computer Dell™ Vostro™ 1710 Service Manual Recommended Tools What You Need to Know for Your Safety This document provides procedures for removing and installing the components... Shutdown® Shutdown. Disconnect your computer. l You have read the safety information that is not authorized by Dell is not covered by the online or telephone service and support team. Recommended Tools The procedures in this document may require the following tools: l Small flat-blade...
...oriented and aligned to avoid damage to release the connector. Do not touch the components or contacts on Your Computer Dell™ Vostro™ 1710 Service Manual Recommended Tools What You Need to Know for Your Safety This document provides procedures for removing and installing the components... Shutdown® Shutdown. Disconnect your computer. l You have read the safety information that is not authorized by Dell is not covered by the online or telephone service and support team. Recommended Tools The procedures in this document may require the following tools: l Small flat-blade...
Service Manual
Page 4
...working properly to wait until the Boot Device Menu appears. Ensure that the AC adapter is connected to Contents Page Flashing the BIOS Dell™ Vostro™ 1710 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive If a BIOS-update program media, such as a CD,... is provided with a new system board, flash the BIOS from the drive. When the DELL logo appears, press immediately. At the Boot Device Menu,...
...working properly to wait until the Boot Device Menu appears. Ensure that the AC adapter is connected to Contents Page Flashing the BIOS Dell™ Vostro™ 1710 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive If a BIOS-update program media, such as a CD,... is provided with a new system board, flash the BIOS from the drive. When the DELL logo appears, press immediately. At the Boot Device Menu,...
Service Manual
Page 6
.... See Removing the Hard Drive for an illustration of the hard drive cover. 3. Back to Contents Page Internal Card With Bluetooth® Wireless Technology Dell™ Vostro™ 1710 Service Manual Removing the Card Replacing the Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that you have...
.... See Removing the Hard Drive for an illustration of the hard drive cover. 3. Back to Contents Page Internal Card With Bluetooth® Wireless Technology Dell™ Vostro™ 1710 Service Manual Removing the Card Replacing the Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that you have...
Service Manual
Page 7
... Your Computer. 2. Lift the coin-cell battery from the system board. 12. Connect the coin-cell battery cable to Contents Page Coin-Cell Battery Dell™ Vostro™ 1710 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you have completed the removal procedure Removing...
... Your Computer. 2. Lift the coin-cell battery from the system board. 12. Connect the coin-cell battery cable to Contents Page Coin-Cell Battery Dell™ Vostro™ 1710 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you have completed the removal procedure Removing...
Service Manual
Page 9
Back to Contents Page Processor Module Dell™ Vostro™ 1710 Service Manual Removing the Processor Module Replacing the Processor Module Removing the Processor Module CAUTION: Before you begin the following procedure, follow the safety instructions that shipped ...
Back to Contents Page Processor Module Dell™ Vostro™ 1710 Service Manual Removing the Processor Module Replacing the Processor Module Removing the Processor Module CAUTION: Before you begin the following procedure, follow the safety instructions that shipped ...