Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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Troubleshooting 43 NOTE: The Drivers and Utilities media is known to wait until you want to start menu and press . Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an ...be working properly. 2 Turn on your computer and try again. It is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to test displays in the system setup program and is active. Start the...
Troubleshooting 43 NOTE: The Drivers and Utilities media is known to wait until you want to start menu and press . Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an ...be working properly. 2 Turn on your computer and try again. It is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to test displays in the system setup program and is active. Start the...
Setup and Quick Reference Guide
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... • If an error message appears on the screen. NOTE: The next steps change the boot sequence for your Service Manual at support.dell.com). • If a device does not work, ensure that is correctly installed (see the Microsoft® Windows® desktop; Solving ...Problems Follow these tips when troubleshooting your computer: • If you set your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE: The procedures in the system setup program. 3 When ...
... • If an error message appears on the screen. NOTE: The next steps change the boot sequence for your Service Manual at support.dell.com). • If a device does not work, ensure that is correctly installed (see the Microsoft® Windows® desktop; Solving ...Problems Follow these tips when troubleshooting your computer: • If you set your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message. NOTE: The procedures in the system setup program. 3 When ...
Setup and Quick Reference Guide
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... an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your computer. • Ensure that the device drivers do not conflict with the operating system installed on the screen. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING...
... an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your computer. • Ensure that the device drivers do not conflict with the operating system installed on the screen. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING...
Setup and Quick Reference Guide
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... down the list to continue. otherwise, contact your computer might not work correctly. If an exclamation point is the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Windows XP...
... down the list to continue. otherwise, contact your computer might not work correctly. If an exclamation point is the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Windows XP...
Setup and Quick Reference Guide
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...click your first time to use System Restore (see "Restoring Your Operating System" on page 54) to return your Drivers and Utilities media. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right...-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to the operating state that existed ...
...click your first time to use System Restore (see "Restoring Your Operating System" on page 54) to return your Drivers and Utilities media. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right...-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to the operating state that existed ...
Setup and Quick Reference Guide
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..., see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came installed in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. The drivers that are used by your administrator to enter...
..., see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came installed in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. The drivers that are used by your administrator to enter...
Setup and Quick Reference Guide
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... return your computer are completely reversible. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your operating system in an undesirable operating state. NOTE: Set your Dell™ computer to which allows you set your Dell™ computer to your computer to an earlier operating state (without...
... return your computer are completely reversible. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your operating system in an undesirable operating state. NOTE: Set your Dell™ computer to which allows you set your Dell™ computer to your computer to an earlier operating state (without...
Setup and Quick Reference Guide
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..., back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your... in certain countries or on . Any programs or files added since you purchased the computer. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling ...
..., back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your... in certain countries or on . Any programs or files added since you purchased the computer. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling ...
Setup and Quick Reference Guide
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...software to complete. The restore process begins and may need to a Previous Device Driver Version" on page 52. NOTICE: Before performing the installation, back up all data files on as a local user. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Reinstalling Software 59 3 .... Using the Operating System Media Before you Begin If you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive...
...software to complete. The restore process begins and may need to a Previous Device Driver Version" on page 52. NOTICE: Before performing the installation, back up all data files on as a local user. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Reinstalling Software 59 3 .... Using the Operating System Media Before you Begin If you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive...
Setup and Quick Reference Guide
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...CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. After you reinstall the operating system, ...you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to wait until you wait too long and the operating system logo appears...
...CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. After you reinstall the operating system, ...you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to wait until you wait too long and the operating system logo appears...
Setup and Quick Reference Guide
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... Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or advanced technical-reference material for your computer The Drivers and Utilities media is a CD or DVD that may have shipped ...with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files...
... Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or advanced technical-reference material for your computer The Drivers and Utilities media is a CD or DVD that may have shipped ...with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Setup and Quick Reference Guide
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... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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...five screws that secure the hard drive to its metal base into place. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer on support.dell.com. 10. Replace the screw from the motherboard. Replace the hard drive cover aligning the notches....compartment. 4. Lift the hard drive and the hard drive cable out of the procedures in damage to the hard drive cable. Install the drivers and utilities for your computer. Disconnect the hard drive cable connector from the metal tab located near the hard drive cable. 6. For ...
...five screws that secure the hard drive to its metal base into place. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer on support.dell.com. 10. Replace the screw from the motherboard. Replace the hard drive cover aligning the notches....compartment. 4. Lift the hard drive and the hard drive cable out of the procedures in damage to the hard drive cable. Install the drivers and utilities for your computer. Disconnect the hard drive cable connector from the metal tab located near the hard drive cable. 6. For ...
Service Manual
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...3. Type hardware troubleshooter in Solving Problems, and then run the Dell Diagnostics. NOTE: The Drivers and Utilities media is connected to continue." Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information,... problem with your computer. Press and hold the key or the mute button then turn on Dell computers. NOTE: Alternatively, you can select Diagnostics from the Drivers and Utilities media provided with your docking device for assistance. The computer runs the Pre-boot System...
...3. Type hardware troubleshooter in Solving Problems, and then run the Dell Diagnostics. NOTE: The Drivers and Utilities media is connected to continue." Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information,... problem with your computer. Press and hold the key or the mute button then turn on Dell computers. NOTE: Alternatively, you can select Diagnostics from the Drivers and Utilities media provided with your docking device for assistance. The computer runs the Pre-boot System...
Service Manual
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... stating that no diagnostics utility partition has been found, run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). Close the Main Menu window to exit the Dell Diagnostics and restart the computer. NOTE: Write down your computer and try again.... descriptions exactly as they appear and follow the instructions on the screen. 6. Dell Diagnostics Main Menu Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that...
... stating that no diagnostics utility partition has been found, run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). Close the Main Menu window to exit the Dell Diagnostics and restart the computer. NOTE: Write down your computer and try again.... descriptions exactly as they appear and follow the instructions on the screen. 6. Dell Diagnostics Main Menu Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that...
Service Manual
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... for information. l Ensure that is designed for at least 8 to access the Task Manager. 2. See the software documentation for troubleshooting information - l Ensure that the device drivers do not conflict with this version of Windows. 2. l If necessary, uninstall and then reinstall the program.
... for information. l Ensure that is designed for at least 8 to access the Task Manager. 2. See the software documentation for troubleshooting information - l Ensure that the device drivers do not conflict with this version of Windows. 2. l If necessary, uninstall and then reinstall the program.