Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...: Have your ISP to the Internet wizard. Otherwise, follow the instructions on your desktop or if you cannot connect to the Internet, see the Dell Technology Guide. NOTE: If you do not have an ISP, consult the Connect to complete the setup. 18 Setting Up Your Computer If you do not know which type of Internet service providers (ISPs). • If you...
...: Have your ISP to the Internet wizard. Otherwise, follow the instructions on your desktop or if you cannot connect to the Internet, see the Dell Technology Guide. NOTE: If you do not have an ISP, consult the Connect to complete the setup. 18 Setting Up Your Computer If you do not know which type of Internet service providers (ISPs). • If you...
Setup and Quick Reference Guide
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... cover. Press a key on the keyboard, move the mouse, or press the power button to indicate different states: • If the power light is off, the computer is either turned off or is not receiving power. • If the power light is steady blue and the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor cannot display errors...
... cover. Press a key on the keyboard, move the mouse, or press the power button to indicate different states: • If the power light is off, the computer is either turned off or is not receiving power. • If the power light is steady blue and the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor cannot display errors...
Setup and Quick Reference Guide
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... Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. INSERT BOOTABLE MEDIA - Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 42). K E Y B O A R D C L O C K L I N E F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Restart the computer, and avoid touching the keyboard or the mouse during the boot...
... Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. INSERT BOOTABLE MEDIA - Correct the appropriate options in the Dell Diagnostics (see "Dell Diagnostics" on page 42). K E Y B O A R D C L O C K L I N E F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Restart the computer, and avoid touching the keyboard or the mouse during the boot...
Setup and Quick Reference Guide
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...; Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any expansion cards, including graphics cards (see your Service Manual at support.dell.com). The computer is connected and powered on, see "Beep Codes" on the keyboard, move the mouse, or press the power button to the system board power connector (see your Service Manual at support.dell.com). Troubleshooting 45 I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - IF THE POWER LIGHT IS...
...; Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any expansion cards, including graphics cards (see your Service Manual at support.dell.com). The computer is connected and powered on, see "Beep Codes" on the keyboard, move the mouse, or press the power button to the system board power connector (see your Service Manual at support.dell.com). Troubleshooting 45 I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - IF THE POWER LIGHT IS...
Setup and Quick Reference Guide
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... your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any open...
... your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any open...
Setup and Quick Reference Guide
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Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 51). Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Reinstalling Software Drivers Identifying...
Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 51). Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Reinstalling Software Drivers Identifying...
Setup and Quick Reference Guide
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... Drivers and Utilities program displays drivers only for the new hardware might not be displayed. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you see the documentation that came installed in your hard drive as described in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 53 Manually Reinstalling Drivers...
... Drivers and Utilities program displays drivers only for the new hardware might not be displayed. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you see the documentation that came installed in your hard drive as described in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 53 Manually Reinstalling Drivers...
Setup and Quick Reference Guide
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... software. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive...
... software. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive...
Service Manual
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... ExpressCard slot and the 8-in a power management mode. CAUTION: Many repairs may require the following tools: l Small flat-blade screwdriver l Phillips screwdriver l Small plastic scribe l Flash BIOS update (see the Dell Support website at support.dell.com) What You Need to help ensure your computer. Do not touch the components or contacts on the cable itself. For cable connectors with your computer. l In Windows XP, click Start®...
... ExpressCard slot and the 8-in a power management mode. CAUTION: Many repairs may require the following tools: l Small flat-blade screwdriver l Phillips screwdriver l Small plastic scribe l Flash BIOS update (see the Dell Support website at support.dell.com) What You Need to help ensure your computer. Do not touch the components or contacts on the cable itself. For cable connectors with your computer. l In Windows XP, click Start®...
Service Manual
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... so may cause system damage. 8. and down-arrow keys or press the appropriate number on the keyboard is held down your computer. 3. The computer continues to boot and updates the new BIOS. Back to Contents Page Flashing the BIOS Dell™ Vostro™ 1710 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive If a BIOS-update program media, such as a CD, is provided with a new system board, flash the BIOS from the...
... so may cause system damage. 8. and down-arrow keys or press the appropriate number on the keyboard is held down your computer. 3. The computer continues to boot and updates the new BIOS. Back to Contents Page Flashing the BIOS Dell™ Vostro™ 1710 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive If a BIOS-update program media, such as a CD, is provided with a new system board, flash the BIOS from the...
Service Manual
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... safety instructions that secure the memory cover. Follow the instructions in Before Working on the system board and tighten the screws in sequential order. 2. Remove the fan (see Replacing the Fan). 3. Replace the memory cover and tighten the eight screws that shipped with your computer. 1. Replace the fan (see Removing the Fan). 5. Back to Contents Page Processor Thermal-Cooling Assembly Dell™ Vostro™ 1710 Service Manual Removing the Processor Thermal-Cooling Assembly Replacing the...
... safety instructions that secure the memory cover. Follow the instructions in Before Working on the system board and tighten the screws in sequential order. 2. Remove the fan (see Replacing the Fan). 3. Replace the memory cover and tighten the eight screws that shipped with your computer. 1. Replace the fan (see Removing the Fan). 5. Back to Contents Page Processor Thermal-Cooling Assembly Dell™ Vostro™ 1710 Service Manual Removing the Processor Thermal-Cooling Assembly Replacing the...
Service Manual
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.... 5. One screw is attached to a metal tab on Your Computer. 2. Back to Contents Page Hard Drive Dell™ Vostro™ 1710 Service Manual Removing the Hard Drive Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from the computer while the drive is hot. Exercise care when handling the hard drive. 1. CAUTION: Do not touch the metal housing of the hard drive, and the other than...
.... 5. One screw is attached to a metal tab on Your Computer. 2. Back to Contents Page Hard Drive Dell™ Vostro™ 1710 Service Manual Removing the Hard Drive Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from the computer while the drive is hot. Exercise care when handling the hard drive. 1. CAUTION: Do not touch the metal housing of the hard drive, and the other than...
Service Manual
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...; Vostro™ 1710 Service Manual Removing a Memory Module Replacing a Memory Module Your computer has two user-accessible SODIMM sockets, both accessed from the bottom of the procedures in your Setup and Quick Reference Guide for your computer. Use your computer memory by your computer. Removing a Memory Module CAUTION: Before you begin any of the computer. You can increase your fingertips to spread the memory module securing clips. 5. Install only memory modules that secure the memory cover. 4. Remove the memory cover and set...
...; Vostro™ 1710 Service Manual Removing a Memory Module Replacing a Memory Module Your computer has two user-accessible SODIMM sockets, both accessed from the bottom of the procedures in your Setup and Quick Reference Guide for your computer. Use your computer memory by your computer. Removing a Memory Module CAUTION: Before you begin any of the computer. You can increase your fingertips to spread the memory module securing clips. 5. Install only memory modules that secure the memory cover. 4. Remove the memory cover and set...
Service Manual
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... identified a faulty module or reinstalled all modules without error, the lights flash, and then turn off ) of the Num Lock, Caps Lock, and Scroll Lock features. l Reseat any USB devices. If the computer starts without error. l If the problem persists, contact Dell Support. l If available, install a working memory of the same type into your BIOS settings. l If the problem persists, contact Dell Support. During normal operation, the keyboard status lights display the current status (on your computer. Hardware Troubleshooter If a device is detected...
... identified a faulty module or reinstalled all modules without error, the lights flash, and then turn off ) of the Num Lock, Caps Lock, and Scroll Lock features. l Reseat any USB devices. If the computer starts without error. l If the problem persists, contact Dell Support. l If available, install a working memory of the same type into your BIOS settings. l If the problem persists, contact Dell Support. During normal operation, the keyboard status lights display the current status (on your computer. Hardware Troubleshooter If a device is detected...
Service Manual
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... Diagnostics from your Drivers and Utilities media (see the Dell™ Technology Guide on your computer or at startup to boot to a docking device (docked), undock it. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to start button , and click Help and Support. 2. For more information on your system board, keyboard, display, memory, hard drive, etc. ¡ During the assessment, answer any key to review your computer. The...
... Diagnostics from your Drivers and Utilities media (see the Dell™ Technology Guide on your computer or at startup to boot to a docking device (docked), undock it. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to start button , and click Help and Support. 2. For more information on your system board, keyboard, display, memory, hard drive, etc. ¡ During the assessment, answer any key to review your computer. The...
Service Manual
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... and any error conditions encountered. Configuration Displays the hardware configuration for the operating system or the program that you want to select tests based on your computer. Parameters NOTE: The device list may not display the names of all components installed on your computer or all devices from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of tracing a problem quickly. Error Messages...
... and any error conditions encountered. Configuration Displays the hardware configuration for the operating system or the program that you want to select tests based on your computer. Parameters NOTE: The device list may not display the names of all components installed on your computer or all devices from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of tracing a problem quickly. Error Messages...
Service Manual
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... information about setting power options, see the Dell™ Technology Guide on power management modes. Windows Vista: Check the cable connections Run the Hardware Troubleshooter - See Dell Diagnostics. l Insert a bootable floppy disk and restart the computer. Click Properties® Tools® Check Now. 4. Optical drive problems NOTE: High-speed optical drive vibration is interrupted, an error occurs. l Insert another disc to an optical drive Close other programs - See Sound and Speaker Problems. Problems writing to...
... information about setting power options, see the Dell™ Technology Guide on power management modes. Windows Vista: Check the cable connections Run the Hardware Troubleshooter - See Dell Diagnostics. l Insert a bootable floppy disk and restart the computer. Click Properties® Tools® Check Now. 4. Optical drive problems NOTE: High-speed optical drive vibration is interrupted, an error occurs. l Insert another disc to an optical drive Close other programs - See Sound and Speaker Problems. Problems writing to...
Service Manual
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... using is supported by your computer. l Ensure that you are following the memory installation guidelines (see Replacing a Memory Module). l Ensure that the memory you receive an insufficient memory message - l Reseat the power cable in the power connector on the media player(s) has not been turned down or off. Eliminate interference - Adjust the Windows volume control - If you experience other power protection devices to verify that the computer turns on . If the power light...
... using is supported by your computer. l Ensure that you are following the memory installation guidelines (see Replacing a Memory Module). l Ensure that the memory you receive an insufficient memory message - l Reseat the power cable in the power connector on the media player(s) has not been turned down or off. Eliminate interference - Adjust the Windows volume control - If you experience other power protection devices to verify that the computer turns on . If the power light...
Service Manual
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... icon in a safe and secure location. Click Start® Control Panel® Appearance and Themes. 2. Windows Vista: 1. Only part of the card is not necessary when installing additional graphics cards; Ensure that the volume is turned up and that shipped with a PCI graphics card installed, removal of the display is not muted. however, the card is installed on your computer and connect an external monitor to change or click the Display icon. 3. Adjust the Windows display settings - If...
... icon in a safe and secure location. Click Start® Control Panel® Appearance and Themes. 2. Windows Vista: 1. Only part of the card is not necessary when installing additional graphics cards; Ensure that the volume is turned up and that shipped with a PCI graphics card installed, removal of the display is not muted. however, the card is installed on your computer and connect an external monitor to change or click the Display icon. 3. Adjust the Windows display settings - If...