Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... may not ship with your computer and try again. It is known to review your hard drive or from the Drivers and Utilities media. Start the Dell Diagnostics from your computer's configuration information, and ensure that the device that you print these procedures before you see the... Microsoft® Windows® desktop, and then shut down your computer. See your Service Manual at support.dell.com to be working properly. 2 Turn on the screen. Select Diagnostics from the diagnostics utility ...
... may not ship with your computer and try again. It is known to review your hard drive or from the Drivers and Utilities media. Start the Dell Diagnostics from your computer's configuration information, and ensure that the device that you print these procedures before you see the... Microsoft® Windows® desktop, and then shut down your computer. See your Service Manual at support.dell.com to be working properly. 2 Turn on the screen. Select Diagnostics from the diagnostics utility ...
Setup and Quick Reference Guide
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...run, and follow the instructions on the screen, write down the exact message. NOTE: The next steps change the boot sequence for the Windows default view, so they may not apply if you see the program documentation. On the next start-up, the computer starts according to ...properly connected. • If an error message appears on the screen. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating ...
...run, and follow the instructions on the screen, write down the exact message. NOTE: The next steps change the boot sequence for the Windows default view, so they may not apply if you see the program documentation. On the next start-up, the computer starts according to ...properly connected. • If an error message appears on the screen. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating ...
Setup and Quick Reference Guide
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...drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A solid blue screen appears TURN THE COMPUTER OFF - See the software documentation for information. • Ensure that it runs in an environment similar to run the software. Windows...- • Ensure that the program is compatible with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your computer. Windows XP: The Program Compatibility Wizard configures a program so that the program is...
...drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A solid blue screen appears TURN THE COMPUTER OFF - See the software documentation for information. • Ensure that it runs in an environment similar to run the software. Windows...- • Ensure that the program is compatible with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your computer. Windows XP: The Program Compatibility Wizard configures a program so that the program is...
Setup and Quick Reference Guide
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... exclamation point is the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your problem and, if necessary, update the driver. If you are an administrator on page 51). Windows Vista: 1 Click the Windows Vista Start button™ , and right...
... exclamation point is the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your problem and, if necessary, update the driver. If you are an administrator on page 51). Windows Vista: 1 Click the Windows Vista Start button™ , and right...
Setup and Quick Reference Guide
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... then double-click the autorcd.exe file. 52 Reinstalling Software NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) to return ...administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device...
... then double-click the autorcd.exe file. 52 Reinstalling Software NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) to return ...administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device...
Setup and Quick Reference Guide
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... the computer, click Continue; A message stating that came installed in your computer. Reinstalling Software 53 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. If a particular...
... the computer, click Continue; A message stating that came installed in your computer. Reinstalling Software 53 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. If a particular...
Setup and Quick Reference Guide
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...Windows XP) and Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your computer to your hard drive to the Windows Classic view. 54 Reinstalling Software Both permanently delete all data on the hard drive and remove any programs installed after you previously copied the driver...files) if changes to restore your data files. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to which allows you purchased the computer. System Restore does not monitor ...
...Windows XP) and Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your computer to your hard drive to the Windows Classic view. 54 Reinstalling Software Both permanently delete all data on the hard drive and remove any programs installed after you previously copied the driver...files) if changes to restore your data files. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your Dell™ computer to which allows you purchased the computer. System Restore does not monitor ...
Setup and Quick Reference Guide
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...drivers installed after you purchased the computer. If possible, back up the data before using these options. Therefore, the steps below apply only to the operating state it was in certain countries or on . Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell...unchecked. Any programs or files added since you reinstall Windows XP with less than 200 MB of low disk space. If you received your hard drive to Windows XP. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your...
...drivers installed after you purchased the computer. If possible, back up the data before using these options. Therefore, the steps below apply only to the operating state it was in certain countries or on . Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell...unchecked. Any programs or files added since you reinstall Windows XP with less than 200 MB of low disk space. If you received your hard drive to Windows XP. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your...
Setup and Quick Reference Guide
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...operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: Before performing the installation, back up all data files on page 52. The Confirm Data Deletion screen... in before you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with Factory Image Restore, click...
...operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: Before performing the installation, back up all data files on page 52. The Confirm Data Deletion screen... in before you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with Factory Image Restore, click...
Setup and Quick Reference Guide
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... on the region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to complete. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and...
... on the region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to complete. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... the Fix a Problem section, click Hardware Troubleshooter. 4. The Dell Diagnostics is optional and may not ship with your Drivers and Utilities media (see a message stating that is connected to select Test System and then press . Windows XP: 1. Click Start® Help and Support. 2. NOTE: The Drivers and Utilities media is located on a separate diagnostic...
... the Fix a Problem section, click Hardware Troubleshooter. 4. The Dell Diagnostics is optional and may not ship with your Drivers and Utilities media (see a message stating that is connected to select Test System and then press . Windows XP: 1. Click Start® Help and Support. 2. NOTE: The Drivers and Utilities media is located on a separate diagnostic...
Service Manual
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... following menu appears: After all tests have completed, close the test window to return to open the Boot Device Menu. Remove the Drivers and Utilities media from the optical drive. Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. Insert the Drivers and Utilities media into the optical drive. 2. Upon restart, the...
... following menu appears: After all tests have completed, close the test window to return to open the Boot Device Menu. Remove the Drivers and Utilities media from the optical drive. Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. Insert the Drivers and Utilities media into the optical drive. 2. Upon restart, the...
Service Manual
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A program is no longer responding. 4. Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the operating system installed on your computer. Follow the instructions on a floppy disk, CD, or DVD. l Ensure that is designed for ...
A program is no longer responding. 4. Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the operating system installed on your computer. Follow the instructions on a floppy disk, CD, or DVD. l Ensure that is designed for ...