User's Guide
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... Cleaning the scanner glass...106 Troubleshooting 107 Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory card troubleshooting...126 Network ...
... Cleaning the scanner glass...106 Troubleshooting 107 Before you troubleshoot...107 Using the Service Center to solve printer problems 107 If Troubleshooting does not solve your problem 107 Setup troubleshooting...107 Jams and misfeeds troubleshooting...113 Print troubleshooting...116 Copy and scan troubleshooting...118 Fax troubleshooting...120 Memory card troubleshooting...126 Network ...
User's Guide
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... to the public switched telephone network. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as Ethernet and telephone system connections) are properly... information 5 Inspect the power cord regularly for clearing a paper jam. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the printer before inspecting it. SAVE THESE INSTRUCTIONS. CAUTION-SHOCK HAZARD: Make sure that is not responsible for the use this area...
... to the public switched telephone network. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as Ethernet and telephone system connections) are properly... information 5 Inspect the power cord regularly for clearing a paper jam. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the printer before inspecting it. SAVE THESE INSTRUCTIONS. CAUTION-SHOCK HAZARD: Make sure that is not responsible for the use this area...
User's Guide
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If you do encounter any problems along the way, one side of the paper manually or automatically (depending on your printer model). • Preview print jobs before printing. By selecting certain printer settings or tasks, you print on both sides of the paper (duplex) for copy and fax jobs and for ... what we want to a computer program, application, or flash drive for printing in Windows. • Print more than one page image on your printer, read the User's Guide carefully, and make sure you to make sure you for 10 minutes. • Select the lowest Power Saver timeout....
If you do encounter any problems along the way, one side of the paper manually or automatically (depending on your printer model). • Preview print jobs before printing. By selecting certain printer settings or tasks, you print on both sides of the paper (duplex) for copy and fax jobs and for ... what we want to a computer program, application, or flash drive for printing in Windows. • Print more than one page image on your printer, read the User's Guide carefully, and make sure you to make sure you for 10 minutes. • Select the lowest Power Saver timeout....
User's Guide
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...8226; Use recycled paper. Before replacing and recycling your printer model • Caring for printing documents that are mostly text. • Use High Yield cartridges. For updates, check our Web site at support.dell.com. These features clean the printhead nozzles to improve ...or Draft Mode. These modes can be used to print more pages with the printer. Finding information about the printer Publications What are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD.
...8226; Use recycled paper. Before replacing and recycling your printer model • Caring for printing documents that are mostly text. • Use High Yield cartridges. For updates, check our Web site at support.dell.com. These features clean the printhead nozzles to improve ...or Draft Mode. These modes can be used to print more pages with the printer. Finding information about the printer Publications What are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD.
User's Guide
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...complete, restart your computer. If you set up the printer using the installation software CD, all open software programs. 2 Insert the installation software CD. Reinstalling the printer software When you encountered problems while installing, or if your CD or DVD drive....Printers folder or as a printer option when you installed the printer software on the Welcome screen. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. Using the World Wide Web Updated printer software may be available at support.dell...
...complete, restart your computer. If you set up the printer using the installation software CD, all open software programs. 2 Insert the installation software CD. Reinstalling the printer software When you encountered problems while installing, or if your CD or DVD drive....Printers folder or as a printer option when you installed the printer software on the Welcome screen. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. Using the World Wide Web Updated printer software may be available at support.dell...
User's Guide
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...ring pattern for the printer, and then press . How many rings should use to answer the call from an incoming fax. If the pattern is sharing a line with an answering machine, then you must set the ring pattern in the printer. If you encounter problems sending and receiving faxes..., then make sure you should I set? If the printer is set incorrectly, then the printer rings, but the first wall jack is properly connected to the telephone line....
...ring pattern for the printer, and then press . How many rings should use to answer the call from an incoming fax. If the pattern is sharing a line with an answering machine, then you must set the ring pattern in the printer. If you encounter problems sending and receiving faxes..., then make sure you should I set? If the printer is set incorrectly, then the printer rings, but the first wall jack is properly connected to the telephone line....
User's Guide
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..., and then click Apply. Networking 92 i Make sure the new port is easier for the printer (optional) Note: A printer nickname can physically connect to avoid potential problems caused by a damaged cable. You can choose to use on the Printer Ports dialog. Use a new network cable when possible to the network. c Click Properties. b Right-click...
..., and then click Apply. Networking 92 i Make sure the new port is easier for the printer (optional) Note: A printer nickname can physically connect to avoid potential problems caused by a damaged cable. You can choose to use on the Printer Ports dialog. Use a new network cable when possible to the network. c Click Properties. b Right-click...
User's Guide
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... is not blocked by an object, it cannot carry information between the access point and the printer. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on the network. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when...setup page. Do not place your wireless network. Networking 99 A common reason wireless printers fail to cause communications problems. Place your access point will not block the wireless signal. To determine if the printer is approximately 100 feet (30 meters). If it passes through them, and certain ...
... is not blocked by an object, it cannot carry information between the access point and the printer. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on the network. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when...setup page. Do not place your wireless network. Networking 99 A common reason wireless printers fail to cause communications problems. Place your access point will not block the wireless signal. To determine if the printer is approximately 100 feet (30 meters). If it passes through them, and certain ...
User's Guide
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...or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to ... and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on page 111 Troubleshooting 107 If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to printer maintenance tasks and customer...
...or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to ... and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on page 111 Troubleshooting 107 If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to printer maintenance tasks and customer...
User's Guide
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...checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn the printer on the display, indicating that the printer has been reset. 3... on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press ...
...checklist does not solve the problem, then try one or more of the following : Troubleshooting 108 Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn the printer on the display, indicating that the printer has been reset. 3... on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press ...
User's Guide
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..., then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. Troubleshooting 110 If the cable is marked with... a USB symbol. You may have connected to have problems, then try removing and reinstalling...
..., then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. Troubleshooting 110 If the cable is marked with... a USB symbol. You may have connected to have problems, then try removing and reinstalling...
User's Guide
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... is missing pages If the "Before you continue to a defective port. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the... printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. Print job does not print...
... is missing pages If the "Before you continue to a defective port. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the... printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. Print job does not print...
User's Guide
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.... A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. Printer is busy or does not respond If the "Before you have jobs stuck in Power Saver mode. If this problem persists, then check our Web site for updates for more of Power Saver mode, then... reset the power: 1 Unplug the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow ...
.... A cleaning page prints. 6 Press the arrow buttons to scroll to wake up the printer. Printer is busy or does not respond If the "Before you have jobs stuck in Power Saver mode. If this problem persists, then check our Web site for updates for more of Power Saver mode, then... reset the power: 1 Unplug the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow ...
User's Guide
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...Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the following: ... Controller and USB Root Hub are sensitive. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 116 Paper jam in the printer Note: The parts inside the printer are listed, then the USB port is enabled. Avoid unnecessarily touching these parts while clearing jams....
...Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the following: ... Controller and USB Root Hub are sensitive. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on page 116 Paper jam in the printer Note: The parts inside the printer are listed, then the USB port is enabled. Avoid unnecessarily touching these parts while clearing jams....
User's Guide
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Troubleshooting 117 SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE... the Paper Options section of the following : CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. Streaks... 118 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. • "Print speed is slow"...
Troubleshooting 117 SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE... the Paper Options section of the following : CHECK MINIMUM PRINT SETTINGS Unless you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. Streaks... 118 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. • "Print speed is slow"...
User's Guide
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... THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all...
... THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all...
User's Guide
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...or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping...or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER...
...or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping...or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER...
User's Guide
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Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. You...the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax ...
Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. You...the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax ...
User's Guide
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... for editing 54 photos do not print from memory card across wireless network 128 photos from memory device printing using printer software 38 PictBridge and USB port location 9 PictBridge-enabled camera, connecting 38 poor quality at the edges of page...printer sharing 91 sharing in Windows 91 printer control panel buttons 13 location 9 using 13 printer does not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer...
... for editing 54 photos do not print from memory card across wireless network 128 photos from memory device printing using printer software 38 PictBridge and USB port location 9 PictBridge-enabled camera, connecting 38 poor quality at the edges of page...printer sharing 91 sharing in Windows 91 printer control panel buttons 13 location 9 using 13 printer does not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer...
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... 53 sending faxes 72 transmission report, fax 79 transparencies loading 28 tray loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit does not close 119 troubleshooting, copy and scan cannot scan...
... 53 sending faxes 72 transmission report, fax 79 transparencies loading 28 tray loading paper 21 troubleshooting checking an unresponsive printer 107 contacting technical support 107 fax checklist 121 Service Center 107 solving basic printer problems 107 wireless network 128 troubleshooting, copy scanner unit does not close 119 troubleshooting, copy and scan cannot scan...