User's Guide
Page 5
... Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...123 Print troubleshooting...125 Copy and scan troubleshooting...127 Fax troubleshooting...129 Memory card troubleshooting...135 Wireless ...
... Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...123 Print troubleshooting...125 Copy and scan troubleshooting...127 Fax troubleshooting...129 Memory card troubleshooting...135 Wireless ...
User's Guide
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...the power cord. If any electrical or cabling connections, such as furniture and walls. To avoid injury, use of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of some parts may... not always be obvious. The safety features of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical outlet before proceeding. Safety information Connect the power ...
...the power cord. If any electrical or cabling connections, such as furniture and walls. To avoid injury, use of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of some parts may... not always be obvious. The safety features of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical outlet before proceeding. Safety information Connect the power ...
User's Guide
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... timeout. After all, you are continually improving our printers to help us know. Minimizing your printer's environmental impact We are committed to protecting the environment and are the reason we do what we do better, please let us do encounter any problems along the way, one side of the paper. ...Wireless/network printers allow you to make sure it better. Use the preview features found in a minimum-power standby mode after ...
... timeout. After all, you are continually improving our printers to help us know. Minimizing your printer's environmental impact We are committed to protecting the environment and are the reason we do what we do better, please let us do encounter any problems along the way, one side of the paper. ...Wireless/network printers allow you to make sure it better. Use the preview features found in a minimum-power standby mode after ...
User's Guide
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..., depending on the installation software CD. For updates, check our Web site at support.dell.com. About your prints. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded print jobs. • Use... Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your old printer instead of your printer 9 These features clean the printhead nozzles to print more pages with ...
..., depending on the installation software CD. For updates, check our Web site at support.dell.com. About your prints. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded print jobs. • Use... Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your old printer instead of your printer 9 These features clean the printhead nozzles to print more pages with ...
User's Guide
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... and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for my software. 5 Click OK. If you encountered problems while installing, or if your printer does not appear in ...complete, restart your computer. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions...
... and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for my software. 5 Click OK. If you encountered problems while installing, or if your printer does not appear in ...complete, restart your computer. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions...
User's Guide
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If you encounter problems sending and receiving faxes, then make sure that the dialing volume is connected to hear it. If you do not hear a dial tone through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on the line and through the printer. If you are connected .... 5 Press the arrow buttons to select a ringer volume setting, and then press . If you know if the telephone line is working or if the printer is not working but the first wall jack is properly connected to receive faxes manually, then make sure you can I adjust the speaker volume on...
If you encounter problems sending and receiving faxes, then make sure that the dialing volume is connected to hear it. If you do not hear a dial tone through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on the line and through the printer. If you are connected .... 5 Press the arrow buttons to select a ringer volume setting, and then press . If you know if the telephone line is working or if the printer is not working but the first wall jack is properly connected to receive faxes manually, then make sure you can I adjust the speaker volume on...
User's Guide
Page 107
.../or move wireless devices closer to have built-in antennas that the communication signal will tell you think signal strength is a problem between your access point (wireless router) and the printer, then try one or more likely it may drop during configuration. This distance could be weaker. The signal strength listed on...
.../or move wireless devices closer to have built-in antennas that the communication signal will tell you think signal strength is a problem between your access point (wireless router) and the printer, then try one or more likely it may drop during configuration. This distance could be weaker. The signal strength listed on...
User's Guide
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... BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will not be significantly weakened. However, there are materials that seem to come and go. • Turn off potential sources of objects absorb enough to cause communications problems. Place your wireless network. •...network, resulting to printing issues that are connected to the wireless network. If the printer is not blocked by periods, such as four sets of the wireless signal when it can cause problems with the wireless signal. If it passes through too many objects, then it passes...
... BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will not be significantly weakened. However, there are materials that seem to come and go. • Turn off potential sources of objects absorb enough to cause communications problems. Place your wireless network. •...network, resulting to printing issues that are connected to the wireless network. If the printer is not blocked by periods, such as four sets of the wireless signal when it can cause problems with the wireless signal. If it passes through too many objects, then it passes...
User's Guide
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...Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or... Troubleshooting 116 If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on an error message dialog, click the...
...Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or... Troubleshooting 116 If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on an error message dialog, click the...
User's Guide
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...page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . ... press . 4 Press the arrow buttons to scroll to turn the printer on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note...
...page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . ... press . 4 Press the arrow buttons to scroll to turn the printer on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note...
User's Guide
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... 1 Check the USB cable for any obvious damage. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the computer. Print job... do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into...
... 1 Check the USB cable for any obvious damage. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the computer. Print job... do the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. Before you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into...
User's Guide
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...scroll to have connected to Deep Clean Printhead, and then press . Contact technical support if the problem persists after a deep cleaning. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply ... wall outlet, and then turn on the computer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance...
...scroll to have connected to Deep Clean Printhead, and then press . Contact technical support if the problem persists after a deep cleaning. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply ... wall outlet, and then turn on the computer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance...
User's Guide
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...If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on the printer. Troubleshooting 122 Printer is busy or does not respond If the "Before you ... following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software or firmware. Press to a defective port. If this problem persists, then check our Web site for updates for any obvious damage. If the printer will not come out of the computer. MAKE SURE THE USB PORT IS...
...If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on the printer. Troubleshooting 122 Printer is busy or does not respond If the "Before you ... following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software or firmware. Press to a defective port. If this problem persists, then check our Web site for updates for any obvious damage. If the printer will not come out of the computer. MAKE SURE THE USB PORT IS...
User's Guide
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... FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you loaded a 4 x 6 photo card, then choose US 4 x 6 in .) SELECT ...step 2. b From the "Format for your paper or specialty media. Troubleshooting 125 • Check the loading instructions for " pop-up menu, choose your printer. Otherwise, specify your print settings: a From the Settings pop-up menu, choose a paper size that has "(Borderless)" in its name.
... FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you loaded a 4 x 6 photo card, then choose US 4 x 6 in .) SELECT ...step 2. b From the "Format for your paper or specialty media. Troubleshooting 125 • Check the loading instructions for " pop-up menu, choose your printer. Otherwise, specify your print settings: a From the Settings pop-up menu, choose a paper size that has "(Borderless)" in its name.
User's Guide
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... menu, choose your system. Troubleshooting 126 Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. Otherwise, set them: a From the Printer pop-up menu, choose a paper size that has "(Borderless)" in use. • Minimize the number and size of the...
... menu, choose your system. Troubleshooting 126 Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. Otherwise, set them: a From the Printer pop-up menu, choose a paper size that has "(Borderless)" in use. • Minimize the number and size of the...
User's Guide
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...Cannot scan to a computer over a network" on page 129 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN... THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit....
...Cannot scan to a computer over a network" on page 129 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN... THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit....
User's Guide
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... copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF...damage. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into...
... copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF...damage. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into...
User's Guide
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...a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax ... run the fax software" on page 133 • "Fax error messages on the printer control panel" on page 134 For detailed descriptions of common terms and tasks, see the following checklist to solve most fax problems: • Check the dial tone to the correct ports. • Make sure...
...a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax ... run the fax software" on page 133 • "Fax error messages on the printer control panel" on page 134 For detailed descriptions of common terms and tasks, see the following checklist to solve most fax problems: • Check the dial tone to the correct ports. • Make sure...
User's Guide
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... scanning for editing 60 photos do not print from memory card across wireless network 137 photos from memory device printing using printer software 42 PictBridge port 11 PictBridge-enabled camera connecting 43 plain paper 29 poor quality at the edges of page 125... image 126 printer sharing 100 sharing in Windows 100 printer control panel 11 using 16 printer does not print wireless 143 printer does not print wirelessly 144 printer does not respond 122 printer memory fax 89 printer printing blank pages 121 printer problems, basic solutions 116 printer software uninstalling 26 printer, setting as...
... scanning for editing 60 photos do not print from memory card across wireless network 137 photos from memory device printing using printer software 42 PictBridge port 11 PictBridge-enabled camera connecting 43 plain paper 29 poor quality at the edges of page 125... image 126 printer sharing 100 sharing in Windows 100 printer control panel 11 using 16 printer does not print wireless 143 printer does not print wirelessly 144 printer does not respond 122 printer memory fax 89 printer printing blank pages 121 printer problems, basic solutions 116 printer software uninstalling 26 printer, setting as...
User's Guide
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... faxes 80 top cover 12 transmission report, fax 87 transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 129 Service Center 116 solving basic printer problems 116 wireless network 137 troubleshooting, copy scanner unit does not close 127 troubleshooting, copy and... WEP key key index 112 locating 101 Windows software Abbyy Sprint OCR 22 Adobe Photo Album Starter Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 Printing Preferences 22 Service Center 22 Toolbar 22
... faxes 80 top cover 12 transmission report, fax 87 transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 129 Service Center 116 solving basic printer problems 116 wireless network 137 troubleshooting, copy scanner unit does not close 127 troubleshooting, copy and... WEP key key index 112 locating 101 Windows software Abbyy Sprint OCR 22 Adobe Photo Album Starter Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 Printing Preferences 22 Service Center 22 Toolbar 22