Dell V515W Support Question
Dell V515W Support Question
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Question posted by lmatjc on January 30th, 2014
How Come There Is A Communication Problem With A Dell V515w Printer?
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Current Answers
Answer #1: Posted by prateekk007 on January 30th, 2014 5:12 AM
prateekk007
Member since:
December 5th, 2012 Points: 2,137,520
Member since:
December 5th, 2012 Points: 2,137,520
Hi lmatjc,
I would suggest you to uninstall/reinstall the printer drivers and see if that help. To uninstall the printer drivers you may follow the steps mentioned below:
- Click start.
- Click on all programs.
- Click Dell printer.
- Click uninstall.
- Restart your system.
Once done, try reinstalling the same from the link given below. Ensure to select the correct Operating System before you start installation:
Please reply if you have further queries.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.Thanks & Regards
Prateek K
Related Dell V515W Manual Pages
User's Guide - Page 3
...
Ordering and replacing supplies 13
Ordering ink cartridges...13 Replacing ink cartridges...13 Recycling Dell products...15
Using the printer control panel buttons and menus 16
Using the printer control panel...16 Changing temporary settings into new default settings 18 Changing the Power Saver timeout...19 Saving energy with Eco-Mode...20 Resetting...
User's Guide - Page 9
...scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings • Viewing and printing documents and photos • Setting up and configuring the printer on a network,
depending on the installation software CD.
Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems
User's Guide The User's Guide is...
User's Guide - Page 24
...may not come with the printer software during printer installation
Software resident in Mac OS X version 10.5 or later)
• Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Dell. • Check the printer software version installed on the Finder desktop after installation.
1 From the Finder desktop, double-click the printer folder. 2 Double...
User's Guide - Page 25
... tab, click Customer Support. 4 From the Web site, select your printer and then download the driver. 5 Install additional or optional software.
Using the printer software
25
Use the
To
Dell Network Card Reader (referred to as Wireless Setup Assistant)
Note: Your printer may not come with cartridge installation. • Print a test page. • Print an...
User's Guide - Page 106
... networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with each device Mode set to Same SSID Same channel
Infrastructure
Ad hoc
Through an access point More security options Determined by the...
User's Guide - Page 107
...moving the printer closer to the
computer if they seem to the wireless access point (wireless router). MOVE THE PRINTER CLOSER TO THE ACCESS POINT
If the printer is a problem between your...your access point (wireless router) and the printer, then try one or more likely it is receiving. A common reason wireless printers fail to communicate with the network during certain conditions. Drops...
User's Guide - Page 108
... are materials that are connected to print wirelessly. Arrange your printer and access point so that seem to come and go.
• Turn off potential sources of objects ... Wireless Network Connection section:
• The "Default Gateway" entry is already connected to cause communications problems. Place your wireless network.
• If another wireless network is not blocked by periods, ...
User's Guide - Page 116
If Troubleshooting does not solve your problem
Visit our Web site at support.dell.com to printer maintenance tasks and customer support. Using the Service Center to solve printer problems
The Service Center provides step-by-step troubleshooting help and contains links to find the following:
• Live online technical support • Contact numbers for ...
User's Guide - Page 122
..., and then turn on the printer.
If the printer will not come out of the computer. Troubleshooting
...communicating.
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. If this problem persists, then check our Web site for updates for any obvious damage. Cannot delete documents from the printer...
User's Guide - Page 133
... only if you can open the fax software and configure the fax settings.
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
You need to press the correct code when a fax comes in the fax software. If you did not install the fax software, then the fax tab on the "Install Additional...
User's Guide - Page 136
... port.
Troubleshooting
136 Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
• Make sure that the correct host and device are communicating.
CHECK THE NETWORK CONNECTION
If the printer and computer are connected over a network, then make sure that the memory card you are...
User's Guide - Page 137
..." does not solve the problem, then try connecting to troubleshoot the wireless printer, verify the following :
MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE... server not installed" on page 150 • ""Communication not available" message appears when printing wirelessly" on page 150 • "Communication with printer lost when connected to Virtual Private Network (VPN)"...
User's Guide - Page 148
...point. For more information, see several lines that your computer is connected to help resolve the problem. d Write down the Router entry.
c From the Active Services list, choose AirPort. For...configured. 2 Obtain the IP address of the printer. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
For Windows users 1 Obtain the printer IP address. This means that display the number of...
User's Guide - Page 149
... the Wireless Setup Assistant again. Run the Wireless Setup Utility again. If the printer does not respond, then nothing is communicating with your printer. You can use Network Diagnostics to help resolve
the problem.
• You may have changed ; Running the wireless setup again can see them for Address. 2 From the Finder, navigate to...
User's Guide - Page 150
... your printer folder
2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. If you attempt to print wirelessly.
"Communication not ...printer have a wireless print server installed. 3 Navigate to:
Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be a problem with your wireless network.
If you are sure the printer...
User's Guide - Page 152
... do not have the ability to connect to your local network when connected to communicate with only the VPN and no other network at the same time. Try one problem exists at the same time. Troubleshooting
152 Communication with Printer Port in the Port area. 7 If the Description area of the following:
DISCONNECT FROM...
User's Guide - Page 153
...to use a different distinct channel. Some causes of interference and see if it causes the problem. If it will not allow split tunneling. Other channels are three distinct channels on a ...then request the system support person for the printer and computer to reestablish the connection. If you would like to have difficulty communicating with each other devices that the router was...
User's Guide - Page 154
... solves the problem, then you want to the router, and receive an IP address in your router and operating system.
Consider purchasing a newer router that is currently assigned to the printer. 3 Open a Web browser and then type the printer IP address in the browser address field and checking to see if network communications improve...
User's Guide - Page 171
...communication problems 152 Wi-Fi indicator light is not lit 143 Wi-Fi indicator light is still orange 145 Wi-Fi indicator light shows limited connection 146 TX report, fax 87
Index
171
U
UK special wireless setup instructions 93
uninstalling printer software 26 updating printer... Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 ...
User's Guide - Page 172
...printer to existing ad hoc
network 98 common home
configurations 103 creating an ad hoc network using
Macintosh 95 creating an ad hoc network using
Windows 95 information needed for setting up
wireless printing 91 interference 107 resolving communication
problems...of colors 93 light is not lit 143
Wi-Fi indicator light is green printer does not print 144
Wi-Fi indicator light is still orange 145 Wi-...
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