Dell Technology Guide
Page 19
... System . . . . . 265 Using Microsoft® Windows® System Restore . . . . . 265 Starting System Restore 266 Undoing the Last System Restore 266 Enabling System Restore 267 Using Dell™ PC Restore and Dell Factory Image Restore 267 Windows Vista: Dell Factory Image Restore . . . . 268 Using the Operating System Media 269 Before you Begin 269 Reinstalling Windows XP or Windows Vista . . . . 269 20 Troubleshooting 271 Troubleshooting...
... System . . . . . 265 Using Microsoft® Windows® System Restore . . . . . 265 Starting System Restore 266 Undoing the Last System Restore 266 Enabling System Restore 267 Using Dell™ PC Restore and Dell Factory Image Restore 267 Windows Vista: Dell Factory Image Restore . . . . 268 Using the Operating System Media 269 Before you Begin 269 Reinstalling Windows XP or Windows Vista . . . . 269 20 Troubleshooting 271 Troubleshooting...
Dell Technology Guide
Page 265
... changes to return your operating system problem. Restoring Your Operating System You can use it was in when you purchased the computer. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your...
... changes to return your operating system problem. Restoring Your Operating System You can use it was in when you purchased the computer. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your...
Dell Technology Guide
Page 267
... problem. Use Dell Factory Image Restore (Windows Vista) or Dell PC Restore (Windows XP) only as the last method to Windows XP. Windows XP 1 Click Start System Restore. → All Programs→ Accessories→ System Tools→ 2 Click Undo my last restoration and click Next. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Restoring Your Operating...
... problem. Use Dell Factory Image Restore (Windows Vista) or Dell PC Restore (Windows XP) only as the last method to Windows XP. Windows XP 1 Click Start System Restore. → All Programs→ Accessories→ System Tools→ 2 Click Undo my last restoration and click Next. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Restoring Your Operating...
Dell Technology Guide
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... digital photos, music files, and so on as a local user. If possible, back up all data before using PC Restore or Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Any programs or files added since you may take five or more minutes to confirm ...that you purchased the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. To access the command prompt, type administrator in when you want to proceed with Factory Image Restore, click Cancel. 7 Click the check box to complete. NOTE: Depending ...
... digital photos, music files, and so on as a local user. If possible, back up all data before using PC Restore or Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Any programs or files added since you may take five or more minutes to confirm ...that you purchased the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. To access the command prompt, type administrator in when you want to proceed with Factory Image Restore, click Cancel. 7 Click the check box to complete. NOTE: Depending ...
Setup Guide
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... Operating System 44 System Restore 45 Dell DataSafe Local Backup 46 System Recovery Media 48 Dell Factory Image Restore 49 Getting Help 51 Technical Support and Customer Service 52 DellConnect 52 Online Services 53 Automated Order-Status Service 54 Product ...Information 54 Returning Items for Repair Under Warranty or for Credit 55 Before You Call 56 Contacting Dell 57 Finding More ...
... Operating System 44 System Restore 45 Dell DataSafe Local Backup 46 System Recovery Media 48 Dell Factory Image Restore 49 Getting Help 51 Technical Support and Customer Service 52 DellConnect 52 Online Services 53 Automated Order-Status Service 54 Product ...Information 54 Returning Items for Repair Under Warranty or for Credit 55 Before You Call 56 Contacting Dell 57 Finding More ...
Setup Guide
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... resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer NOTE: The Operating System disc may not...your computer. 44 If possible, backup your data files before using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating...
... resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer NOTE: The Operating System disc may not...your computer. 44 If possible, backup your data files before using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating...
Setup Guide
Page 48
... the display, keyboard, mouse, or the power cable. 3. NOTE: If Dell DataSafe Local Backup is designed to : • Backup and restore your computer. Disconnect all regions. NOTE: Dell DataSafe Local Backup may not be available in when you need to install on...recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files: 1. Prepare backup media of applications you purchased your computer. 2. CAUTION: Although Dell Datasafe Local Backup is not available on your computer, use Dell Factory Image Restore (see "Dell Factory Image Restore" on...
... the display, keyboard, mouse, or the power cable. 3. NOTE: If Dell DataSafe Local Backup is designed to : • Backup and restore your computer. Disconnect all regions. NOTE: Dell DataSafe Local Backup may not be available in when you need to install on...recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files: 1. Prepare backup media of applications you purchased your computer. 2. CAUTION: Although Dell Datasafe Local Backup is not available on your computer, use Dell Factory Image Restore (see "Dell Factory Image Restore" on...
Setup Guide
Page 50
... that you see the Microsoft® Windows® desktop; Restoring Your Operating System System Recovery Media CAUTION: Although the system recovery media is recommended that prevents data from the list and press . 4. To restore the factory image of recovery options that are installed on the screen to... return your computer and try again. 3. You can use of your computer using Dell DataSafe Local Backup, to complete the recovery process. 48
... that you see the Microsoft® Windows® desktop; Restoring Your Operating System System Recovery Media CAUTION: Although the system recovery media is recommended that prevents data from the list and press . 4. To restore the factory image of recovery options that are installed on the screen to... return your computer and try again. 3. You can use of your computer using Dell DataSafe Local Backup, to complete the recovery process. 48
Setup Guide
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Restoring Your Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data before using Factory Image Restore. 49 This option restores your hard drive to restore your operating system. If possible, back up all data on page 46) to restore your computer. Use Dell Factory Image Restore only if System Restore... since you received your operating system problem. NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see "Dell DataSafe Local Backup" on the hard drive and removes any...
Restoring Your Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data before using Factory Image Restore. 49 This option restores your hard drive to restore your operating system. If possible, back up all data on page 46) to restore your computer. Use Dell Factory Image Restore only if System Restore... since you received your operating system problem. NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see "Dell DataSafe Local Backup" on the hard drive and removes any...
Setup Guide
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... you do not want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. Click Finish to access the Advanced Boot Options Window. Click Dell Factory Image Restore. The Confirm Data Deletion screen appears. NOTE: If you want... to complete. A message appears when the operating system and factory-installed applications have been restored to select Dell Factory Tools, then Dell Factory Image Restore. 7. NOTE: If you wait too long and the operating system logo appears, continue to wait ...
... you do not want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. Click Finish to access the Advanced Boot Options Window. Click Dell Factory Image Restore. The Confirm Data Deletion screen appears. NOTE: If you want... to complete. A message appears when the operating system and factory-installed applications have been restored to select Dell Factory Tools, then Dell Factory Image Restore. 7. NOTE: If you wait too long and the operating system logo appears, continue to wait ...
Setup Guide
Page 69
Index C calling Dell 57 CDs, playing and creating 26 chipset 60 computer capabilities 26 connect(ing) optional network cable 10 Contacting Dell online 57 customer service 52 D DataSafe Local Backup 46 DellConnect 52 Dell DataSafe Online Backup 28 Dell Diagnostics 40 Dell Dock 27 Dell Factory Image Restore 49 Diagnostic Checklist 56 drivers and downloads 59 DVDs, playing and creating 26 E email addresses for technical support 53 Express Service Code 59 F front-view connectors 18 FTP login, anonymous 53 H hard drive type 60 67
Index C calling Dell 57 CDs, playing and creating 26 chipset 60 computer capabilities 26 connect(ing) optional network cable 10 Contacting Dell online 57 customer service 52 D DataSafe Local Backup 46 DellConnect 52 Dell DataSafe Online Backup 28 Dell Diagnostics 40 Dell Dock 27 Dell Factory Image Restore 49 Diagnostic Checklist 56 drivers and downloads 59 DVDs, playing and creating 26 E email addresses for technical support 53 Express Service Code 59 F front-view connectors 18 FTP login, anonymous 53 H hard drive type 60 67
Setup Guide
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Index hard drive activity light 21 hardware problems diagnosing 39 Hardware Troubleshooter 39 headphone top connector 21 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 33 memory support 61 68 N network connection fixing 30 network connector location 25 O order status 54 P power button 21 power problems, solving 31 problems, solving 29 products information and purchasing 54 R restoring factory image 49
Index hard drive activity light 21 hardware problems diagnosing 39 Hardware Troubleshooter 39 headphone top connector 21 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 33 memory support 61 68 N network connection fixing 30 network connector location 25 O order status 54 P power button 21 power problems, solving 31 problems, solving 29 products information and purchasing 54 R restoring factory image 49