Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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...; "Rebuilding a RAID Configuration (RAID 1 only)" on page 87). 88 Drives and Media and right-arrow keys to exit the system setup program and resume the boot process.
...; "Rebuilding a RAID Configuration (RAID 1 only)" on page 87). 88 Drives and Media and right-arrow keys to exit the system setup program and resume the boot process.
Dell Technology Guide
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... any data you want to delete. 3 Click Delete Array in the System Tasks pane. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to convert. 4 Click Convert Array in the System Tasks...
... any data you want to delete. 3 Click Delete Array in the System Tasks pane. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to convert. 4 Click Convert Array in the System Tasks...
Dell Technology Guide
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... down box, and then click Next. NOTE: Volumes with a status of the average file you want , and click Next. 96 Drives and Media Your computer boots to the size of Rebuild are rebuilt within the operating system. 5 Use the up-
... down box, and then click Next. NOTE: Volumes with a status of the average file you want , and click Next. 96 Drives and Media Your computer boots to the size of Rebuild are rebuilt within the operating system. 5 Use the up-
Dell Technology Guide
Page 268
... operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on....Click Next. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you received your computer-including data files-are permanently deleted from the ...
... operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on....Click Next. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you received your computer-including data files-are permanently deleted from the ...
Dell Technology Guide
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...Restoring Your Operating System 3 Click Exit if the Install Windows message appears. 4 Restart the computer. NOTE: The next steps change the boot sequence for one time only. When the DELL logo appears, press immediately. then, shut down your computer and try again. On the next start-up, the computer... boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press...
...Restoring Your Operating System 3 Click Exit if the Install Windows message appears. 4 Restart the computer. NOTE: The next steps change the boot sequence for one time only. When the DELL logo appears, press immediately. then, shut down your computer and try again. On the next start-up, the computer... boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press...
Dell Technology Guide
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...your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power, no ... and look for the message in the System Messages list or in conjunction with the power lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or...
...your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power, no ... and look for the message in the System Messages list or in conjunction with the power lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or...
Dell Technology Guide
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...! Possible motherboard failure or RTC battery low. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for either the operating system or the program that was...
...! Possible motherboard failure or RTC battery low. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for either the operating system or the program that was...
Dell Technology Guide
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...- K E Y B O A R D F A I L U R E - MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING 276 Troubleshooting K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). N O T I M E R T I C K I L A B L E M E M O R Y - A chip on the system board might be enabled or disabled in the table, see the documentation for either the operating system or... the program that the boot sequence information is installed properly and partitioned as a boot device. • Enter the system setup program and...
...- K E Y B O A R D F A I L U R E - MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING 276 Troubleshooting K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). N O T I M E R T I C K I L A B L E M E M O R Y - A chip on the system board might be enabled or disabled in the table, see the documentation for either the operating system or... the program that the boot sequence information is installed properly and partitioned as a boot device. • Enter the system setup program and...
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... 292. D I S K D R I C S - T I V E - MEMORY ODD/EVEN LOGIC FAILURE AT (ADDRESS) READ VALUE EXPECTING ( V A L U E) - STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. See "Lockups and Software Problems" on page 308. ( V A L U E) - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 287. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I M E A N D D A T E M A Y B E W R O N G - NO BOOT DEVICE AVAILABLE - MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - N O T I M E R T I C K I N T E R R U P T -
... 292. D I S K D R I C S - T I V E - MEMORY ODD/EVEN LOGIC FAILURE AT (ADDRESS) READ VALUE EXPECTING ( V A L U E) - STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. See "Lockups and Software Problems" on page 308. ( V A L U E) - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 287. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I M E A N D D A T E M A Y B E W R O N G - NO BOOT DEVICE AVAILABLE - MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - N O T I M E R T I C K I N T E R R U P T -
Dell Technology Guide
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...THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. THE BATTERY MAY NOT CHARGE. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE ...POWER AVAILABLE. THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 308). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Connect a 130-W or greater AC adapter to the computer or docking station...
...THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. If the problem persists, replace the CMOS battery. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. THE BATTERY MAY NOT CHARGE. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE ...POWER AVAILABLE. THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 308). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Connect a 130-W or greater AC adapter to the computer or docking station...
Dell Technology Guide
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...N T I L T H I S B A T T E R Y I S R E M O V E D . - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. PRESS F1 TO SHUTDOWN THE S YS T E M . HIT F1 TO CONTINUE. Contact Dell for assistance (see "Contacting Dell" on page 337). See "System Setup" on page 337). Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE T H E F 1 K E Y T O S H U T D O W N . - THIS WILL INCREASE THE TIME...WARNING MESSAGES HAVE BEEN DISABLED. Connect the correct AC adapter. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST PERFORMANCE. WARNING: THE PRIMARY BATTERY ...
...N T I L T H I S B A T T E R Y I S R E M O V E D . - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. PRESS F1 TO SHUTDOWN THE S YS T E M . HIT F1 TO CONTINUE. Contact Dell for assistance (see "Contacting Dell" on page 337). See "System Setup" on page 337). Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE T H E F 1 K E Y T O S H U T D O W N . - THIS WILL INCREASE THE TIME...WARNING MESSAGES HAVE BEEN DISABLED. Connect the correct AC adapter. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST PERFORMANCE. WARNING: THE PRIMARY BATTERY ...
Dell Technology Guide
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...the following message appears: "Booting Dell Diagnostic Utility Partition. Select Diagnostics from the boot menu and press . 282 Troubleshooting then, shut down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run the Dell Diagnostics from the diagnostics utility... powering the computer on page 284. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a ...
...the following message appears: "Booting Dell Diagnostic Utility Partition. Select Diagnostics from the boot menu and press . 282 Troubleshooting then, shut down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run the Dell Diagnostics from the diagnostics utility... powering the computer on page 284. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a ...
Dell Technology Guide
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... the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE... you see the Microsoft Windows desktop; When the DELL logo appears, press immediately. See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: The next steps change the boot sequence for your computer and try again. NOTE:...
... the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE... you see the Microsoft Windows desktop; When the DELL logo appears, press immediately. See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: The next steps change the boot sequence for your computer and try again. NOTE:...
Dell Technology Guide
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... of each screen, the system setup options are listed across the bottom of the screen. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ... Help area on (or restart) your computer and try again. Options or values that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup System setup key...
... of each screen, the system setup options are listed across the bottom of the screen. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ... Help area on (or restart) your computer and try again. Options or values that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup System setup key...
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... press . 4 Press the up- NOTE: To change , and then press . 5 Press and then press to exit the system setup program and resume the boot process. To control the boot devices, select (highlight) a device by pressing the downarrow or up-arrow key, and then enable or disable the device or change its order...that may be installed in the list. 1 Enter the system setup program. 2 Press the left- and right-arrow keys to highlight the Boot tab. 3 Press the up- During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start the operating...
... press . 4 Press the up- NOTE: To change , and then press . 5 Press and then press to exit the system setup program and resume the boot process. To control the boot devices, select (highlight) a device by pressing the downarrow or up-arrow key, and then enable or disable the device or change its order...that may be installed in the list. 1 Enter the system setup program. 2 Press the left- and right-arrow keys to highlight the Boot tab. 3 Press the up- During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start the operating...
Dell Technology Guide
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... a USB Device 1 Connect the USB device to a USB connector. 2 Turn on the computer. NOTE: To boot to the selected device. When the DELL logo appears, press immediately. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut down your computer and try again. 3 When the...
... a USB Device 1 Connect the USB device to a USB connector. 2 Turn on the computer. NOTE: To boot to the selected device. When the DELL logo appears, press immediately. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut down your computer and try again. 3 When the...
Dell Technology Guide
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...inside the processor. carnet - Once recorded, the data cannot be external to 8 bits. CD-RW - Data can read CDs and write to boot. A drive that you can transfer information. A wireless technology standard for short-range (9 m [29 feet]) networking devices that facilitates temporary imports ... the computer attempts to CD-RW (rewritable CDs) 340 L2 cache - CD-R - Data can be either be erased or written over (rewritten). boot sequence - bits per second - The basic data unit used by your computer. C C - Also known as a merchandise passport. A recordable version...
...inside the processor. carnet - Once recorded, the data cannot be external to 8 bits. CD-RW - Data can read CDs and write to boot. A drive that you can transfer information. A wireless technology standard for short-range (9 m [29 feet]) networking devices that facilitates temporary imports ... the computer attempts to CD-RW (rewritable CDs) 340 L2 cache - CD-R - Data can be either be erased or written over (rewritten). boot sequence - bits per second - The basic data unit used by your computer. C C - Also known as a merchandise passport. A recordable version...
Dell Technology Guide
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... displayed on the major computer components, such as infrared and light. redundant array of an image produced by the human eye. RAM - RFI - ROM - pre-boot execution environment -
... displayed on the major computer components, such as infrared and light. redundant array of an image produced by the human eye. RAM - RFI - ROM - pre-boot execution environment -