Information Update
Page 9
PowerEdge 2950 III Systems PowerEdge 2950 III systems have added support for information on your system. Processor Upgrades - See support.dell.com for the following approved 8-GB memory configurations: •64 GB - 8 x 8-GB quad-rank memory modules •48 GB - 4 x ...support requirements and restrictions, refer to secure the contents of physical memory. For more than 4 GB of the hard drive. Information Update 9 Safeguarding Encrypted Data On PowerEdge 2950 III systems using Windows Server® 2008, you can use encryption programs, such as the BitLocker utility, ...
PowerEdge 2950 III Systems PowerEdge 2950 III systems have added support for information on your system. Processor Upgrades - See support.dell.com for the following approved 8-GB memory configurations: •64 GB - 8 x 8-GB quad-rank memory modules •48 GB - 4 x ...support requirements and restrictions, refer to secure the contents of physical memory. For more than 4 GB of the hard drive. Information Update 9 Safeguarding Encrypted Data On PowerEdge 2950 III systems using Windows Server® 2008, you can use encryption programs, such as the BitLocker utility, ...
Information Update
Page 10
System messages appear on your hard drive(s). Check (for complete information about safety precautions, working inside the system. supported. If the problem persists, see functionality. Be sure to remove the system cover ... that the memory does not support node modules are installed in a interleaving, or the configuration that node for additional information interleaving cannot be for the PowerEdge 2950 III system and the probable cause and corrective action when the message appears.
System messages appear on your hard drive(s). Check (for complete information about safety precautions, working inside the system. supported. If the problem persists, see functionality. Be sure to remove the system cover ... that the memory does not support node modules are installed in a interleaving, or the configuration that node for additional information interleaving cannot be for the PowerEdge 2950 III system and the probable cause and corrective action when the message appears.
Information Update
Page 11
... "Using the System Setup Program" in the Hardware Owner's Manual. No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. Use a bootable USB key, CD, or hard drive. Embedded device See see "Troubleshooting System Expansion Cards" in the Internal_Storage slot! Remote Access Controller initialization failure...
... "Using the System Setup Program" in the Hardware Owner's Manual. No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. Use a bootable USB key, CD, or hard drive. Embedded device See see "Troubleshooting System Expansion Cards" in the Internal_Storage slot! Remote Access Controller initialization failure...
Information Update
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...memory modules are installed in the Hardware Owner's Manual. 14 Information Update Warning! Invalid memory configuration. For hard drive problems, see "Troubleshooting a Hard Drive" in a valid configuration. Check the SEL for any faulty components specified in the SEL. For more information...that was logged during the error. If the problem persists, see the system documentation on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. Write fault Write fault on the technical support web site. System Messages (continued) ...
...memory modules are installed in the Hardware Owner's Manual. 14 Information Update Warning! Invalid memory configuration. For hard drive problems, see "Troubleshooting a Hard Drive" in a valid configuration. Check the SEL for any faulty components specified in the SEL. For more information...that was logged during the error. If the problem persists, see the system documentation on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. Write fault Write fault on the technical support web site. System Messages (continued) ...
Information Update
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... system is saved. You cannot save the file to specify the diskette drive or USB memory key where the test log file is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950 III system. System Support for Microsoft Windows 2000 If you run the System... Build and Update Utility, Microsoft® Windows® 2000 is included in the list of the system diagnostics, the Log output file pathname option enables you to a hard drive...
... system is saved. You cannot save the file to specify the diskette drive or USB memory key where the test log file is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950 III system. System Support for Microsoft Windows 2000 If you run the System... Build and Update Utility, Microsoft® Windows® 2000 is included in the list of the system diagnostics, the Log output file pathname option enables you to a hard drive...
Getting Started Guide
Page 5
...decide to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay, or eight 2.5-inch internal hot-pluggable SAS hard drives. • The optional media bay (available with two Intel Xeon processors. The upgrade kit from Dell. NOTE: DVD devices are installed. • Support for... up to six 3.5-inch, internal hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives without optional media bay, or up to upgrade your system include: ...
...decide to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay, or eight 2.5-inch internal hot-pluggable SAS hard drives. • The optional media bay (available with two Intel Xeon processors. The upgrade kit from Dell. NOTE: DVD devices are installed. • Support for... up to six 3.5-inch, internal hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives without optional media bay, or up to upgrade your system include: ...
Getting Started Guide
Page 6
...5/E, PERC 5/E, or PERC 4e/DC. See support.dell.com for the latest support information about specific features, see "Technical Specifications" on separate PCI-X buses (capable of throttling back to eight 2.5-inch SAS or six 3.5-inch SATA hard drives. When the optional RAC is installed, the video ... • Four USB 2.0-compliant connectors (two on the front and two on the back) capable of supporting a diskette drive, a CD-ROM drive, a keyboard, a mouse, or a USB flash drive. • Optional remote access controller (RAC) for system ID and error messaging. • System ID button on the...
...5/E, PERC 5/E, or PERC 4e/DC. See support.dell.com for the latest support information about specific features, see "Technical Specifications" on separate PCI-X buses (capable of throttling back to eight 2.5-inch SAS or six 3.5-inch SATA hard drives. When the optional RAC is installed, the video ... • Four USB 2.0-compliant connectors (two on the front and two on the back) capable of supporting a diskette drive, a CD-ROM drive, a keyboard, a mouse, or a USB flash drive. • Optional remote access controller (RAC) for system ID and error messaging. • System ID button on the...
Getting Started Guide
Page 12
... GB up to six 3.5-inch, internal hot-pluggable SAS or SATA hard drives without optional media bay, OR up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay OR eight 2.5-inch internal hot-pluggable SAS hard drives one optional 3.5-inch, 1.44-MB external optional USB 3.5-inch, 1.44... Center riser: PCIe Left riser PCI-X option: PCIe option: Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive 10 Getting Started With Your System One or two Dual-Core Intel Xeon Processors 5000 Sequence.
... GB up to six 3.5-inch, internal hot-pluggable SAS or SATA hard drives without optional media bay, OR up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay OR eight 2.5-inch internal hot-pluggable SAS hard drives one optional 3.5-inch, 1.44-MB external optional USB 3.5-inch, 1.44... Center riser: PCIe Left riser PCI-X option: PCIe option: Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive 10 Getting Started With Your System One or two Dual-Core Intel Xeon Processors 5000 Sequence.
Hardware Owner's Manual (PDF)
Page 3
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 19 ...
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 19 ...
Hardware Owner's Manual (PDF)
Page 4
... the System 55 Hard Drives 55 Before You Begin 56 Removing a Drive Blank 56 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 57 Replacing a Hard-Drive Carrier 58 Removing a Hard Drive From a Hard-Drive Carrier 58 Installing a SAS Hard Drive Into a SATAu Drive Carrier 59 Installing a SATA Hard Drive Into a SATA Drive Carrier 60 Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier 61...
... the System 55 Hard Drives 55 Before You Begin 56 Removing a Drive Blank 56 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 57 Replacing a Hard-Drive Carrier 58 Removing a Hard Drive From a Hard-Drive Carrier 58 Installing a SAS Hard Drive Into a SATAu Drive Carrier 59 Installing a SATA Hard Drive Into a SATA Drive Carrier 60 Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier 61...
Hardware Owner's Manual (PDF)
Page 7
... 118 Troubleshooting Power Supplies 118 Troubleshooting System Cooling Problems 119 Troubleshooting a Fan 119 Troubleshooting System Memory 120 Troubleshooting a Diskette Drive 121 Troubleshooting an Optical Drive 123 Troubleshooting an External SCSI Tape Drive 123 Troubleshooting a Hard Drive 124 Troubleshooting a SAS or SAS RAID Controller Daughter Card 126 Troubleshooting Expansion Cards 127 Troubleshooting the Microprocessors 128 Contents 7
... 118 Troubleshooting Power Supplies 118 Troubleshooting System Cooling Problems 119 Troubleshooting a Fan 119 Troubleshooting System Memory 120 Troubleshooting a Diskette Drive 121 Troubleshooting an Optical Drive 123 Troubleshooting an External SCSI Tape Drive 123 Troubleshooting a Hard Drive 124 Troubleshooting a SAS or SAS RAID Controller Daughter Card 126 Troubleshooting Expansion Cards 127 Troubleshooting the Microprocessors 128 Contents 7
Hardware Owner's Manual (PDF)
Page 14
... of whether the system has been powered on the front and back of the system can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) Eight 2.5-inch hot plug OR Six 3.5-inch hot plug OR Four 3.5-inch hot-plug One optional slimline IDE or DVD... drive. 14 About Your System Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector Icon 4 LCD panel 5 USB connectors (2) Description Provides system ...
... of whether the system has been powered on the front and back of the system can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) Eight 2.5-inch hot plug OR Six 3.5-inch hot plug OR Four 3.5-inch hot-plug One optional slimline IDE or DVD... drive. 14 About Your System Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector Icon 4 LCD panel 5 USB connectors (2) Description Provides system ...
Hardware Owner's Manual (PDF)
Page 15
Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 the drive-status indicator is off. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. Figure 1-2. In non-RAID configurations, only the drive-activity indicator lights; Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator.
Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 the drive-status indicator is off. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. Figure 1-2. In non-RAID configurations, only the drive-activity indicator lights; Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator.
Hardware Owner's Manual (PDF)
Page 16
... for removal" pattern appears, followed by the "drive ready for operation" pattern appears, followed by the "drive online" pattern. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for RAID hard drives. Different patterns are displayed as drive events occur in the system. After the replacement drive is off six seconds. 16 About Your System...
... for removal" pattern appears, followed by the "drive ready for operation" pattern appears, followed by the "drive online" pattern. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for RAID hard drives. Different patterns are displayed as drive events occur in the system. After the replacement drive is off six seconds. 16 About Your System...
Hardware Owner's Manual (PDF)
Page 23
... Err B## D## F## PCIE Fatal Err Slot # The system BIOS has reported a PCIe fatal error on page 127. Remove and reseat the PCI expansion cards. See "Troubleshooting a Hard Drive" on page 147. Reinstall the expansion-card cage. See "Getting Help" on a component expansion cards. E1810 HDD ## Fault The SAS subsystem has determined that resides... page 127. The system BIOS has reported a PCI parity error on a component page 78. If the problem persists, see "Troubleshooting Expansion Cards" on a component that hard drive ## has experienced a fault. function ##.
... Err B## D## F## PCIE Fatal Err Slot # The system BIOS has reported a PCIe fatal error on page 127. Remove and reseat the PCI expansion cards. See "Troubleshooting a Hard Drive" on page 147. Reinstall the expansion-card cage. See "Getting Help" on a component expansion cards. E1810 HDD ## Fault The SAS subsystem has determined that resides... page 127. The system BIOS has reported a PCI parity error on a component page 78. If the problem persists, see "Troubleshooting Expansion Cards" on a component that hard drive ## has experienced a fault. function ##.
Hardware Owner's Manual (PDF)
Page 24
HDD ## Removed The specified hard drive has been Information only. Update to copy See "Troubleshooting System its flash image into memory. See "Expansion-Card Riser Boards" on page 120. Reseat the ... E1811 E1812 E1913 E1A11 E1A12 E1A14 E1A15 E2010 E2011 E2012 E2013 E2014 E2015 Text Causes Corrective Actions HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. See "Troubleshooting a Hard Drive" on . If the problem persists, see your RAID documentation. removed from powering on page 124. See the BMC User's Guide for more...
HDD ## Removed The specified hard drive has been Information only. Update to copy See "Troubleshooting System its flash image into memory. See "Expansion-Card Riser Boards" on page 120. Reseat the ... E1811 E1812 E1913 E1A11 E1A12 E1A14 E1A15 E2010 E2011 E2012 E2013 E2014 E2015 Text Causes Corrective Actions HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. See "Troubleshooting a Hard Drive" on . If the problem persists, see your RAID documentation. removed from powering on page 124. See the BMC User's Guide for more...
Hardware Owner's Manual (PDF)
Page 31
...the problem persists, see "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on hard drive. See "Using the System Setup Program" on page 120. Check the hard-drive configuration settings in drive A. About Your System 31 The specified ...tests terminated by POST memory test terminated by BIOS: DIMM x Not a boot diskette Faulty system board. See your hard drive. on setting the order of boot devices. No operating system on your operating system documentation. Table 1-7. No timer tick...
...the problem persists, see "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on hard drive. See "Using the System Setup Program" on page 120. Check the hard-drive configuration settings in drive A. About Your System 31 The specified ...tests terminated by POST memory test terminated by BIOS: DIMM x Not a boot diskette Faulty system board. See your hard drive. on setting the order of boot devices. No operating system on your operating system documentation. Table 1-7. No timer tick...
Hardware Owner's Manual (PDF)
Page 32
PCI BIOS failed to expansion card(s); Ensure that the diskette and hard drive cables are securely connected to process Remote Configuration request Retry Remote Configuration. 32 About Your System If the problem persists, see "Troubleshooting Expansion Cards" on... slot number. Reseat the PCIe card in the specified slot. Read fault The operating system cannot read Requested sector not found from the diskette or hard drive, the system could not find a particular sector on page 76. If the problem persists, see "Getting Help" on page 124 for jumper location. Remote ...
PCI BIOS failed to expansion card(s); Ensure that the diskette and hard drive cables are securely connected to process Remote Configuration request Retry Remote Configuration. 32 About Your System If the problem persists, see "Troubleshooting Expansion Cards" on... slot number. Reseat the PCIe card in the specified slot. Read fault The operating system cannot read Requested sector not found from the diskette or hard drive, the system could not find a particular sector on page 76. If the problem persists, see "Getting Help" on page 124 for jumper location. Remote ...
Hardware Owner's Manual (PDF)
Page 33
... or removed, check the SEL to ensure compatibility. About Your System 33 See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your Dell sales agent to determine if single-bit or multi-bit errors were detected and replace...
... or removed, check the SEL to ensure compatibility. About Your System 33 See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your Dell sales agent to determine if single-bit or multi-bit errors were detected and replace...
Hardware Owner's Manual (PDF)
Page 34
... the RAID firmware. See the RAID controller documentation for example, 1 DIMM, 6 DIMMs, 4 DIMMs in slot 1. Dell recommends a population of DIMMs (for information about installing or updating the RAID firmware. Create a utility partition on the boot hard drive. See the RAID controller documentation for processor 0 Micro code update failed. Populate 2, 4, or 8 DIMMs sequentially beginning...
... the RAID firmware. See the RAID controller documentation for example, 1 DIMM, 6 DIMMs, 4 DIMMs in slot 1. Dell recommends a population of DIMMs (for information about installing or updating the RAID firmware. Create a utility partition on the boot hard drive. See the RAID controller documentation for processor 0 Micro code update failed. Populate 2, 4, or 8 DIMMs sequentially beginning...