User's Guide
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... directly to e-mail using the printer software 57 Scanning to a PDF...58 Scanning FAQ...59 Canceling scan jobs...59 Networking 60 Installing the printer on a wireless network...60 Advanced wireless setup...65 Networking FAQ...71 Contents 3
... directly to e-mail using the printer software 57 Scanning to a PDF...58 Scanning FAQ...59 Canceling scan jobs...59 Networking 60 Installing the printer on a wireless network...60 Advanced wireless setup...65 Networking FAQ...71 Contents 3
User's Guide
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Maintaining the printer 83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting 86 Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99 Wireless troubleshooting...101 Notices 119 Product information...119 Edition notice...119 Power consumption...121 Index 130 Contents 4
Maintaining the printer 83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting 86 Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99 Wireless troubleshooting...101 Notices 119 Product information...119 Edition notice...119 Power consumption...121 Index 130 Contents 4
User's Guide
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.... • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Dell Wireless Setup Utility (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Printer software Use the To...
.... • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Dell Wireless Setup Utility (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Printer software Use the To...
User's Guide
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... from the list. 3 Navigate to as Printer Utility) • Get help with these applications, depending on a wireless network. (referred to as Network Card Reader) • View the contents of the printer that you purchased. Dell Wireless Setup Assistant Set up the printer on the features of a memory device inserted into a network printer. • Transfer...
... from the list. 3 Navigate to as Printer Utility) • Get help with these applications, depending on a wireless network. (referred to as Network Card Reader) • View the contents of the printer that you purchased. Dell Wireless Setup Assistant Set up the printer on the features of a memory device inserted into a network printer. • Transfer...
User's Guide
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... support person. Note: Your WEP, WPA, or WPA2 key may be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the computer screen. If you have already changed ... to assign to : Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the network. 2 Print a network setup page to see the IP address currently assigned to another wireless network. Assigning a static IP address The printer will be obtained from the bottom...
... support person. Note: Your WEP, WPA, or WPA2 key may be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the computer screen. If you have already changed ... to assign to : Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the network. 2 Print a network setup page to see the IP address currently assigned to another wireless network. Assigning a static IP address The printer will be obtained from the bottom...
User's Guide
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... the Finder, navigate to: Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on a keyboard. Advanced wireless setup Creating an ad hoc wireless network You can communicate on any capital letters. This network setup is to use an access point (wireless router). Make sure you : • Do not have an access point or...
... the Finder, navigate to: Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on a keyboard. Advanced wireless setup Creating an ad hoc wireless network You can communicate on any capital letters. This network setup is to use an access point (wireless router). Make sure you : • Do not have an access point or...
User's Guide
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... 0-9. or • Exactly 10 or 26 hexadecimal characters. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 6 When the available networks are displayed, provide the network name and the security information you . In Windows XP 1 Click Start > Control... are letters, numbers, and symbols found on a keyboard. d Write down the network name you chose so you copy it when running the wireless setup. Select a network, and then click Remove to delete the network from the list. 8 Click Add to create an ad hoc network. 9...
... 0-9. or • Exactly 10 or 26 hexadecimal characters. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 6 When the available networks are displayed, provide the network name and the security information you . In Windows XP 1 Click Start > Control... are letters, numbers, and symbols found on a keyboard. d Write down the network name you chose so you copy it when running the wireless setup. Select a network, and then click Remove to delete the network from the list. 8 Click Add to create an ad hoc network. 9...
User's Guide
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... points are displayed, provide the network name and the security information you copy it when running the wireless setup. Note: Store the network name and password in a safe place for the ad hoc network, and then click OK. Note: Do not connect the ... to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to -computer (ad hoc) network; b Select View Available Wireless Networks. • If the network is listed but the computer is a computer-to : Applications > Internet Connect > AirPort 2 From the Network Name or Network menu, click...
... points are displayed, provide the network name and the security information you copy it when running the wireless setup. Note: Store the network name and password in a safe place for the ad hoc network, and then click OK. Note: Do not connect the ... to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to -computer (ad hoc) network; b Select View Available Wireless Networks. • If the network is listed but the computer is a computer-to : Applications > Internet Connect > AirPort 2 From the Network Name or Network menu, click...
User's Guide
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...users 1 From the Finder, navigate to: Applications > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Switching between USB and wireless connections (Windows only) You can communicate on the computer. See related topics on troubleshooting-specific ...it is configured. Networking 68 Configuring the printer for an ad hoc wireless network will remove it from the list. 3 Navigate to: Printer Home > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Adding a printer...
...users 1 From the Finder, navigate to: Applications > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Switching between USB and wireless connections (Windows only) You can communicate on the computer. See related topics on troubleshooting-specific ...it is configured. Networking 68 Configuring the printer for an ad hoc wireless network will remove it from the list. 3 Navigate to: Printer Home > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Adding a printer...
User's Guide
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...Windows to the USB port on your printer for configuring the printer wirelessly. c Click Default tab > select your printer >Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Networking 69... In Mac OS X version 10.4 or earlier a From the Finder, choose Utilities. Switching to a wireless connection 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup...
...Windows to the USB port on your printer for configuring the printer wirelessly. c Click Default tab > select your printer >Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Networking 69... In Mac OS X version 10.4 or earlier a From the Finder, choose Utilities. Switching to a wireless connection 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup...
User's Guide
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All devices on the wireless network must be asked during wireless setup to manually enter an address and other network information ... as many as you are connected over a wireless network, then choose AirPort from the available list. Locating the printer IP address • From the printer, print a network setup page. Only one key is not automatically assigned...number of a key is a key index? In the TCP/IP section, look for IP Address. An access point (wireless router) can be assigned automatically by the network using DHCP. For Macintosh users 1 From the Apple menu, navigate to:...
All devices on the wireless network must be asked during wireless setup to manually enter an address and other network information ... as many as you are connected over a wireless network, then choose AirPort from the available list. Locating the printer IP address • From the printer, print a network setup page. Only one key is not automatically assigned...number of a key is a key index? In the TCP/IP section, look for IP Address. An access point (wireless router) can be assigned automatically by the network using DHCP. For Macintosh users 1 From the Apple menu, navigate to:...
User's Guide
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...sure if your computer. Troubleshooting 101 Wireless troubleshooting • "Wireless troubleshooting checklist" on page 101 • "Resetting the wireless settings to factory defaults" on page 102 • "Cannot print over a wireless connection. • Your SSID is correct. Print a network setup page to verify the SSID the... THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your SSID is correct, then run the wireless setup again.
...sure if your computer. Troubleshooting 101 Wireless troubleshooting • "Wireless troubleshooting checklist" on page 101 • "Resetting the wireless settings to factory defaults" on page 102 • "Cannot print over a wireless connection. • Your SSID is correct. Print a network setup page to verify the SSID the... THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your SSID is correct, then run the wireless setup again.
User's Guide
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...your network is like a password. Many devices can try printing again. Log into the wireless access point (wireless router) and check the security settings. To verify, print a network setup page. Resetting the wireless settings to factory defaults 1 From the printer control panel, press . 2 Press the ...VPN connection, you are not sure if your security information is correct, run the wireless setup again. • The printer and the computer are connected to access the printer over wireless network If you encountered problems while installing, or if your VPN session and try...
...your network is like a password. Many devices can try printing again. Log into the wireless access point (wireless router) and check the security settings. To verify, print a network setup page. Resetting the wireless settings to factory defaults 1 From the printer control panel, press . 2 Press the ...VPN connection, you are not sure if your security information is correct, run the wireless setup again. • The printer and the computer are connected to access the printer over wireless network If you encountered problems while installing, or if your VPN session and try...
User's Guide
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... printer folder opens. 4 Right-click the printer, and then select Properties from your printer as a locally attached printer, then you see the Wireless Setup Successful screen. ENABLE THE PRINTER Confirm that the printer is green but the printer does not print, then try one or more of the following... TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you may need to select the wireless printer to use the printer wirelessly. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press...
... printer folder opens. 4 Right-click the printer, and then select Properties from your printer as a locally attached printer, then you see the Wireless Setup Successful screen. ENABLE THE PRINTER Confirm that the printer is green but the printer does not print, then try one or more of the following... TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you may need to select the wireless printer to use the printer wirelessly. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press...
User's Guide
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...nothing is communicating with your access point, then you must run the printer wireless setup again. The WEP or WPA key, channel, or other network devices before changing them on the network. Running the wireless setup again can use Network Diagnostics to help resolve the problem. • You... may need to : Utilities > Network Utility > Ping tab 3 Type the IP address of the printer in the network address field. Run the Wireless Setup Assistant again. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the printer....
...nothing is communicating with your access point, then you must run the printer wireless setup again. The WEP or WPA key, channel, or other network devices before changing them on the network. Running the wireless setup again can use Network Diagnostics to help resolve the problem. • You... may need to : Utilities > Network Utility > Ping tab 3 Type the IP address of the printer in the network address field. Run the Wireless Setup Assistant again. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the printer....
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...this message, then wait a few seconds to power up again and reconnect to : Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. The laptop and printer require a few seconds and then try the following :... on the computer screen. Troubleshooting 114 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be a problem with your wireless network. If you have waited long enough for the printer and the laptop to connect to the network, then there...
...this message, then wait a few seconds to power up again and reconnect to : Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. The laptop and printer require a few seconds and then try the following :... on the computer screen. Troubleshooting 114 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be a problem with your wireless network. If you have waited long enough for the printer and the laptop to connect to the network, then there...
User's Guide
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...organizations will not allow users to communicate with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to a VPN, open your VPN Client software and check your VPN connections. MAKE SURE BIDIRECTIONAL ...click the printer, and then select Properties or Printer properties from the VPN before installing the driver on the computer or before running the wireless setup on your local network and to a VPN at the same time. Communication with only the VPN and no other network at the same ...
...organizations will not allow users to communicate with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to a VPN, open your VPN Client software and check your VPN connections. MAKE SURE BIDIRECTIONAL ...click the printer, and then select Properties or Printer properties from the VPN before installing the driver on the computer or before running the wireless setup on your local network and to a VPN at the same time. Communication with only the VPN and no other network at the same ...
User's Guide
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...IP address in the address field. See the documentation that computer. Try turning on the network. 2 Print a network setup page to see if network communications improve. Troubleshooting 118 Wireless devices must send a request to the router, and receive an IP address in response so they are having trouble ...from a DHCP server on only the network devices of the router manufacturer. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from one particular computer, then check the Web site of the manufacturer of the...
...IP address in the address field. See the documentation that computer. Try turning on the network. 2 Print a network setup page to see if network communications improve. Troubleshooting 118 Wireless devices must send a request to the router, and receive an IP address in response so they are having trouble ...from a DHCP server on only the network devices of the router manufacturer. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from one particular computer, then check the Web site of the manufacturer of the...
User's Guide
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... on computer 107 flash drive inserting 36 printing documents from 33 printing photos using the proof sheet 41 scanning to 55 France special wireless setup instructions 63 FreeBox 63 G greeting cards 27 H heavyweight matte paper 26 I improving scan quality 59 incorrect language appears on display ...87 index cards 27 information finding 7 information needed for setting up printer on wireless network 61 infrastructure network 76 ink conserving 6 ink cartridges ordering 11 replacing 11 ink levels checking 83 inserting a memory card or...
... on computer 107 flash drive inserting 36 printing documents from 33 printing photos using the proof sheet 41 scanning to 55 France special wireless setup instructions 63 FreeBox 63 G greeting cards 27 H heavyweight matte paper 26 I improving scan quality 59 incorrect language appears on display ...87 index cards 27 information finding 7 information needed for setting up printer on wireless network 61 infrastructure network 76 ink conserving 6 ink cartridges ordering 11 replacing 11 ink levels checking 83 inserting a memory card or...
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... orange 109 Wi-Fi indicator light shows limited connection 110 Two-Sided Printing Dry Time choosing a given setting 44 U UK special wireless setup instructions 63 uninstalling printer software 23 updating printer software 23 updating the application list 59 USB 68, 80 cable 75 USB connection with... Sprint OCR 19 Adobe Photo Album Starter Edition 19 Dell Ink Management System 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Wireless Setup Utility 19 wireless 68, 80 printer does not print 107 troubleshooting 108...
... orange 109 Wi-Fi indicator light shows limited connection 110 Two-Sided Printing Dry Time choosing a given setting 44 U UK special wireless setup instructions 63 uninstalling printer software 23 updating printer software 23 updating the application list 59 USB 68, 80 cable 75 USB connection with... Sprint OCR 19 Adobe Photo Album Starter Edition 19 Dell Ink Management System 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Wireless Setup Utility 19 wireless 68, 80 printer does not print 107 troubleshooting 108...