User's Guide
Page 3
... directly to e-mail using the printer software 57 Scanning to a PDF...58 Scanning FAQ...59 Canceling scan jobs...59 Networking 60 Installing the printer on a wireless network...60 Advanced wireless setup...65 Networking FAQ...71 Contents 3
... directly to e-mail using the printer software 57 Scanning to a PDF...58 Scanning FAQ...59 Canceling scan jobs...59 Networking 60 Installing the printer on a wireless network...60 Advanced wireless setup...65 Networking FAQ...71 Contents 3
User's Guide
Page 4
Maintaining the printer 83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting 86 Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99 Wireless troubleshooting...101 Notices 119 Product information...119 Edition notice...119 Power consumption...121 Index 130 Contents 4
Maintaining the printer 83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting 86 Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99 Wireless troubleshooting...101 Notices 119 Product information...119 Edition notice...119 Power consumption...121 Index 130 Contents 4
User's Guide
Page 20
... this program from Windows. Notes: • This program is installed automatically with a word-processing program. Dell Wireless Setup Utility (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical... support. Dell Service Center (referred to as Wireless Setup Utility) • Set up the wireless printer on your printer model. Using the printer software 20 Dell Fax Solutions (referred to as Fast Pics) Manage, edit, transfer,...
... this program from Windows. Notes: • This program is installed automatically with a word-processing program. Dell Wireless Setup Utility (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical... support. Dell Service Center (referred to as Wireless Setup Utility) • Set up the wireless printer on your printer model. Using the printer software 20 Dell Fax Solutions (referred to as Fast Pics) Manage, edit, transfer,...
User's Guide
Page 22
...Support tab > On-line support 4 From the Web site, select your printer and download the driver. 5 Install additional or optional software. Dell Wireless Setup Assistant Set up the printer on the features of a memory device inserted into a network printer. • Transfer photos and PDF documents from... the list. 3 Navigate to as Wireless Setup Assistant) Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. •...
...Support tab > On-line support 4 From the Web site, select your printer and download the driver. 5 Install additional or optional software. Dell Wireless Setup Assistant Set up the printer on the features of a memory device inserted into a network printer. • Transfer photos and PDF documents from... the list. 3 Navigate to as Wireless Setup Assistant) Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. •...
User's Guide
Page 64
...key may be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see the IP address currently assigned to the printer, and...Network. If you have already changed the key for your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Changing wireless settings after installation To change wireless settings on the printer, such as the configured network and the security key, do ...
...key may be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see the IP address currently assigned to the printer, and...Network. If you have already changed the key for your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Changing wireless settings after installation To change wireless settings on the printer, such as the configured network and the security key, do ...
User's Guide
Page 65
... printer and a computer with your wireless network is to use an access point (wireless router). c Go to 63 ASCII characters. Advanced wireless setup Creating an ad hoc wireless network You can set up a standalone network between the computer and your wireless printer. WPA passphrases must be:...WPA passphrase are A-F, a-f, and 0-9. Hexadecimal characters are case-sensitive. As part of your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on a keyboard. ASCII characters are letters, numbers, and symbols found on the computer screen. This network...
... printer and a computer with your wireless network is to use an access point (wireless router). c Go to 63 ASCII characters. Advanced wireless setup Creating an ad hoc wireless network You can set up a standalone network between the computer and your wireless printer. WPA passphrases must be:...WPA passphrase are A-F, a-f, and 0-9. Hexadecimal characters are case-sensitive. As part of your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on a keyboard. ASCII characters are letters, numbers, and symbols found on the computer screen. This network...
User's Guide
Page 66
...characters. d Write down the network name you chose so you copy it when running the wireless setup. Note: Do not connect the installation or network cables until instructed to configure my wireless network settings check box. 7 Under Preferred Networks, delete any remaining windows. 5 Insert the.... You must be: • Exactly 5 or 13 ASCII characters. The installer will enable the ad hoc network for your wireless connection is configured for wireless installation. Note: If Disable appears, then your network. Select a network, and then click Remove to delete the network from ...
...characters. d Write down the network name you chose so you copy it when running the wireless setup. Note: Do not connect the installation or network cables until instructed to configure my wireless network settings check box. 7 Under Preferred Networks, delete any remaining windows. 5 Insert the.... You must be: • Exactly 5 or 13 ASCII characters. The installer will enable the ad hoc network for your wireless connection is configured for wireless installation. Note: If Disable appears, then your network. Select a network, and then click Remove to delete the network from ...
User's Guide
Page 67
...Create a name for future reference. In Windows 2000 • See the documentation that came with your computer. 22 Store a copy of your wireless network adapter for information on configuring an ad hoc network with Windows 2000. Note: Do not connect the installation or network cables until instructed ...list. 20 Insert the installation software CD, and then follow the instructions for future reference. Make sure you copy it when running the wireless setup. Networking 67 15 Write down the WEP key you chose so you created. The installer will configure the printer for use with your ...
...Create a name for future reference. In Windows 2000 • See the documentation that came with your computer. 22 Store a copy of your wireless network adapter for information on configuring an ad hoc network with Windows 2000. Note: Do not connect the installation or network cables until instructed ...list. 20 Insert the installation software CD, and then follow the instructions for future reference. Make sure you copy it when running the wireless setup. Networking 67 15 Write down the WEP key you chose so you created. The installer will configure the printer for use with your ...
User's Guide
Page 68
... for you must support WPS. See related topics on troubleshooting-specific connection types if you access your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. For Windows users 1 Click or Start. 2 Click All Programs or ...Networking 68 Configuring the printer for an ad hoc wireless network will remove it is easy to add computers or printers to : Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on your wireless network must type the SSID and security information ...
... for you must support WPS. See related topics on troubleshooting-specific connection types if you access your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. For Windows users 1 Click or Start. 2 Click All Programs or ...Networking 68 Configuring the printer for an ad hoc wireless network will remove it is easy to add computers or printers to : Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on your wireless network must type the SSID and security information ...
User's Guide
Page 69
.... 2 Click All Programs or Programs, and then select the printer program folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. c Click Default tab > select your needs. Switching to a local (USB) connection 1 Attach a USB cable to the computer and...
.... 2 Click All Programs or Programs, and then select the printer program folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. c Click Default tab > select your needs. Switching to a local (USB) connection 1 Attach a USB cable to the computer and...
User's Guide
Page 82
...will be configured to use the same key index when multiple WEP keys are IP addresses assigned? All devices on the wireless network must be asked during wireless setup to manually enter an address and other network information after selecting your printer from the Active Services list. If the IP ...is used on the network at a time, however. Networking 82 An IP address may be configured with as many as you are connected over a wireless network, then choose AirPort from the available list. What is a key index? How are configured on the access point. Select the same key ...
...will be configured to use the same key index when multiple WEP keys are IP addresses assigned? All devices on the wireless network must be asked during wireless setup to manually enter an address and other network information after selecting your printer from the Active Services list. If the IP ...is used on the network at a time, however. Networking 82 An IP address may be configured with as many as you are connected over a wireless network, then choose AirPort from the available list. What is a key index? How are configured on the access point. Select the same key ...
User's Guide
Page 101
... with printer lost when connected to Virtual Private Network (VPN)" on page 116 • "Resolving intermittent wireless communications issues" on your SSID is correct, then run the wireless setup again. Try accessing other computers on page 116 Wireless troubleshooting checklist Before beginning to verify the SSID the printer is down, then use a USB cable...
... with printer lost when connected to Virtual Private Network (VPN)" on page 116 • "Resolving intermittent wireless communications issues" on your SSID is correct, then run the wireless setup again. Try accessing other computers on page 116 Wireless troubleshooting checklist Before beginning to verify the SSID the printer is down, then use a USB cable...
User's Guide
Page 102
... session and try uninstalling and reinstalling the software. A security key is correct, run the wireless setup again. • The printer and the computer are within 100 feet (30 meters) of the wireless network. For most networks, the printer and the computer should be able to factory default ...settings. To verify, print a network setup page. This can interfere with the wireless signal. If you are not sure if your security information is like a password. Resetting the wireless settings to factory defaults 1 From the printer control panel, press . 2...
... session and try uninstalling and reinstalling the software. A security key is correct, run the wireless setup again. • The printer and the computer are within 100 feet (30 meters) of the wireless network. For most networks, the printer and the computer should be able to factory default ...settings. To verify, print a network setup page. This can interfere with the wireless signal. If you are not sure if your security information is like a password. Resetting the wireless settings to factory defaults 1 From the printer control panel, press . 2...
User's Guide
Page 108
... settings appear to be correct, but the printer does not print (Windows only) If you have previously set up your computer to use the printer wirelessly. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click.... 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your printer as a locally attached printer, then you see the Wireless Setup Successful screen. Wi-Fi indicator light is enabled: 1 Click , or click Start and ...
... settings appear to be correct, but the printer does not print (Windows only) If you have previously set up your computer to use the printer wirelessly. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click.... 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your printer as a locally attached printer, then you see the Wireless Setup Successful screen. Wi-Fi indicator light is enabled: 1 Click , or click Start and ...
User's Guide
Page 113
... the network. b In the TCP/IP section, look for the access point. • If you have changed ; Run the Wireless Setup Utility again. For Macintosh users 1 Obtain the printer IP address. Running the wireless setup again can use Network Diagnostics to help resolve the problem. • You may have been manually changed , then you...
... the network. b In the TCP/IP section, look for the access point. • If you have changed ; Run the Wireless Setup Utility again. For Macintosh users 1 Obtain the printer IP address. Running the wireless setup again can use Network Diagnostics to help resolve the problem. • You may have been manually changed , then you...
User's Guide
Page 114
... printer is on. If you see this message again after you attempt to print wirelessly. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wireless print server not installed You may see the "Communication not available" message on...
... printer is on. If you see this message again after you attempt to print wirelessly. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wireless print server not installed You may see the "Communication not available" message on...
User's Guide
Page 116
... Printer Port in the Port area. 7 If the Description area of the following: DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks (VPNs) allow users to communicate with printer lost when connected to Virtual Private Network (VPN) You will ...and then select Properties or Printer properties from the VPN before installing the driver on the computer or before running the wireless setup on the computer. Resolving intermittent wireless communications issues You may notice that your printer works for the VPN to allow split tunneling due to a VPN, ...
... Printer Port in the Port area. 7 If the Description area of the following: DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks (VPNs) allow users to communicate with printer lost when connected to Virtual Private Network (VPN) You will ...and then select Properties or Printer properties from the VPN before installing the driver on the computer or before running the wireless setup on the computer. Resolving intermittent wireless communications issues You may notice that your printer works for the VPN to allow split tunneling due to a VPN, ...
User's Guide
Page 118
...information on only the network devices of the same type and see if the printer Web page reloads. Visit the company Web site of the wireless network adapter card in that computer. Check for firmware updates and other tasks besides assigning addresses, it receives an address. Try turning on ... to see the documentation that could resolve the issue. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on your router is currently assigned to reach the manufacturer Web site. CHECK FOR...
...information on only the network devices of the same type and see if the printer Web page reloads. Visit the company Web site of the wireless network adapter card in that computer. Check for firmware updates and other tasks besides assigning addresses, it receives an address. Try turning on ... to see the documentation that could resolve the issue. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on your router is currently assigned to reach the manufacturer Web site. CHECK FOR...
User's Guide
Page 131
... on computer 107 flash drive inserting 36 printing documents from 33 printing photos using the proof sheet 41 scanning to 55 France special wireless setup instructions 63 FreeBox 63 G greeting cards 27 H heavyweight matte paper 26 I improving scan quality 59 incorrect language appears on display ...87 index cards 27 information finding 7 information needed for setting up printer on wireless network 61 infrastructure network 76 ink conserving 6 ink cartridges ordering 11 replacing 11 ink levels checking 83 inserting a memory card or...
... on computer 107 flash drive inserting 36 printing documents from 33 printing photos using the proof sheet 41 scanning to 55 France special wireless setup instructions 63 FreeBox 63 G greeting cards 27 H heavyweight matte paper 26 I improving scan quality 59 incorrect language appears on display ...87 index cards 27 information finding 7 information needed for setting up printer on wireless network 61 infrastructure network 76 ink conserving 6 ink cartridges ordering 11 replacing 11 ink levels checking 83 inserting a memory card or...
User's Guide
Page 134
... orange 109 Wi-Fi indicator light shows limited connection 110 Two-Sided Printing Dry Time choosing a given setting 44 U UK special wireless setup instructions 63 uninstalling printer software 23 updating printer software 23 updating the application list 59 USB 68, 80 cable 75 USB connection with... Sprint OCR 19 Adobe Photo Album Starter Edition 19 Dell Ink Management System 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Wireless Setup Utility 19 wireless 68, 80 printer does not print 107 troubleshooting 108...
... orange 109 Wi-Fi indicator light shows limited connection 110 Two-Sided Printing Dry Time choosing a given setting 44 U UK special wireless setup instructions 63 uninstalling printer software 23 updating printer software 23 updating the application list 59 USB 68, 80 cable 75 USB connection with... Sprint OCR 19 Adobe Photo Album Starter Edition 19 Dell Ink Management System 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Wireless Setup Utility 19 wireless 68, 80 printer does not print 107 troubleshooting 108...