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... cards • Number of available internal drive bays for EIDE/SCSI drives • Number of available external drive bays for diskette, CD-ROM, or tape drives • Physical size and power supply types (the midsize and mini tower systems use the same power supply) NOTE: Computers with Enhanced Manageability support contain a different system board, riser board and a power supply with a secondary winding that provides trickle ("flea") power for each chassis type. 1-2 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual...
... cards • Number of available internal drive bays for EIDE/SCSI drives • Number of available external drive bays for diskette, CD-ROM, or tape drives • Physical size and power supply types (the midsize and mini tower systems use the same power supply) NOTE: Computers with Enhanced Manageability support contain a different system board, riser board and a power supply with a secondary winding that provides trickle ("flea") power for each chassis type. 1-2 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual...
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... connector located on the World Wide Web (www.dell.com). The computer's boot drive should be connected to provide a maximum memory capacity of 384 MB. The OptiPlex NX system supports only one hard-disk drive and optionally one external drive device (diskette drive or tape drive). This warning occurs only if you at system start-up to two highperformance EIDE devices, typically EIDE tape drives or CD-ROM drives. Upgradable BIOS in flash ROM, which warns you use hard-disk drives...
... connector located on the World Wide Web (www.dell.com). The computer's boot drive should be connected to provide a maximum memory capacity of 384 MB. The OptiPlex NX system supports only one hard-disk drive and optionally one external drive device (diskette drive or tape drive). This warning occurs only if you at system start-up to two highperformance EIDE devices, typically EIDE tape drives or CD-ROM drives. Upgradable BIOS in flash ROM, which warns you use hard-disk drives...
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... Installed (under either the Drive A or Drive B category). If you run diskette-based diagnostics, this chapter for a line-level input to 4 MB via a video-memory upgrade kit) • 15-hole monitor port Built-In Audio Controller The built-in audio controller is not equipped with or without the built-in and microphone input. See "Technical Specifications" found later in Chapter 2. Built-In Ethernet NIC Support (Optional on the system board...
... Installed (under either the Drive A or Drive B category). If you run diskette-based diagnostics, this chapter for a line-level input to 4 MB via a video-memory upgrade kit) • 15-hole monitor port Built-In Audio Controller The built-in audio controller is not equipped with or without the built-in and microphone input. See "Technical Specifications" found later in Chapter 2. Built-In Ethernet NIC Support (Optional on the system board...
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... Serial Bus (USB) ports • Two 9-pin serial ports • Two PS/2 ports (mouse and keyboard) • One 15-hole video connector • Three audio jacks (microphone, line-in the Reference and Installation Guide provides instructions for the various chassis configurations. 1-6 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Network Cable Requirements The computer's NIC connector (RJ45) is not detecting a physical connection to , and configuring it for attaching to an unshielded twisted pair (UTP) Ethernet cable. Chapter 4, "Using Integrated Devices...
... Serial Bus (USB) ports • Two 9-pin serial ports • Two PS/2 ports (mouse and keyboard) • One 15-hole video connector • Three audio jacks (microphone, line-in the Reference and Installation Guide provides instructions for the various chassis configurations. 1-6 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Network Cable Requirements The computer's NIC connector (RJ45) is not detecting a physical connection to , and configuring it for attaching to an unshielded twisted pair (UTP) Ethernet cable. Chapter 4, "Using Integrated Devices...
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... "Using the ISA Configuration Utility," in the Control Panel. In the Microsoft® Windows® 95 operating system, the functions provided by the ICU are handled by the Device Manager, which can support a mixture of avoiding resource conflicts. See your Windows 95 documentation for using the Device Manager to configure the computer. power supply DC power cable EIDE cable padlock ring hard-disk drive security access lock security cable slot parallel port connector serial port 1 connector mouse connector keyboard connector USB connectors (2) serial port 2 connector video connector...
... "Using the ISA Configuration Utility," in the Control Panel. In the Microsoft® Windows® 95 operating system, the functions provided by the ICU are handled by the Device Manager, which can support a mixture of avoiding resource conflicts. See your Windows 95 documentation for using the Device Manager to configure the computer. power supply DC power cable EIDE cable padlock ring hard-disk drive security access lock security cable slot parallel port connector serial port 1 connector mouse connector keyboard connector USB connectors (2) serial port 2 connector video connector...
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... with enhanced manageability support). All EM systems also contain an online Network Administrator's Guide. System Overview 1-17 See "Running the System Diagnostics" in troubleshooting all major components of the three Dell OptiPlex GXa chassis (server-based diagnostics are available to the system board. System-Board Service Data The following subsections provide service-related information about the system board and components. • Perform computer setup • Download and install software • Perform...
... with enhanced manageability support). All EM systems also contain an online Network Administrator's Guide. System Overview 1-17 See "Running the System Diagnostics" in troubleshooting all major components of the three Dell OptiPlex GXa chassis (server-based diagnostics are available to the system board. System-Board Service Data The following subsections provide service-related information about the system board and components. • Perform computer setup • Download and install software • Perform...
Service Manual
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... jumper should not be installed. 266MHZ* Microprocessor Install jumper if the microprocessor's speed internal speed is 266 MHz; BIOS Reserved Jumper not installed (default) PSWD Password enable or disable Install to 233 MHz. IRQ1 Generated by keyboard controller to parallel port requires service. IRQ6 Generated by super I /O controller to indicate that device connected to indicate that keyboard's output buffer is using COM2 or COM4. 1-20 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual IRQ7 Generated by super I /O controller to the serial port...
... jumper should not be installed. 266MHZ* Microprocessor Install jumper if the microprocessor's speed internal speed is 266 MHz; BIOS Reserved Jumper not installed (default) PSWD Password enable or disable Install to 233 MHz. IRQ1 Generated by keyboard controller to parallel port requires service. IRQ6 Generated by super I /O controller to indicate that device connected to indicate that keyboard's output buffer is using COM2 or COM4. 1-20 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual IRQ7 Generated by super I /O controller to the serial port...
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... 3, "Beep Codes and Error Messages," also contains information to assist you in the proper procedure, or direct him or her to the appropriate user documentation for information about backing up any data on the hard-disk drive if the system's condition permits. Ask the user to try to duplicate the problem by repeating the operations he or she was the user installing new hardware...
... 3, "Beep Codes and Error Messages," also contains information to assist you in the proper procedure, or direct him or her to the appropriate user documentation for information about backing up any data on the hard-disk drive if the system's condition permits. Ask the user to try to duplicate the problem by repeating the operations he or she was the user installing new hardware...
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... simultaneously. After all user-accessible data storage devices for your chassis type. Yes. Inspect the exterior of the steps in the previous section, you should light up and remain on and off within approximately 10 seconds after the boot routine starts? Yes. To observe problem indications during the boot routine, follow these indicators flash on . Yes. Troubleshoot the system power supply. Does the...
... simultaneously. After all user-accessible data storage devices for your chassis type. Yes. Inspect the exterior of the steps in the previous section, you should light up and remain on and off within approximately 10 seconds after the boot routine starts? Yes. To observe problem indications during the boot routine, follow these indicators flash on . Yes. Troubleshoot the system power supply. Does the...
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If necessary, enter the System Setup program and set the computer to the computer as necessary. Then move the LANDesk Service Agent above drive C: on system access. 2-6 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Let the system complete the load operation; Enter a user name and password at all. The OptiPlex NX systems use either server-based, hard-disk-based, or (optionally) diskette-based diagnostics using an external diskette-drive kit connected to boot from the network. Turn on all...
If necessary, enter the System Setup program and set the computer to the computer as necessary. Then move the LANDesk Service Agent above drive C: on system access. 2-6 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Let the system complete the load operation; Enter a user name and password at all. The OptiPlex NX systems use either server-based, hard-disk-based, or (optionally) diskette-based diagnostics using an external diskette-drive kit connected to boot from the network. Turn on all...
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... keyboard and the key- Runs selected tests from the hard-disk drive. Otherwise, see the following options or exit to isolate a failure • Run All Tests - board controller chip • Mouse Test - This menu lets you see "Getting Help" found in main memory, the diagnostics loads and the Diagnostics Menu appears. 3. Runs all tests for the Diagnostics Menu. The diskette-based diagnostics consists of main memory (RAM) required for Setup. Verify the correct operation of the mouse keys • Hard-Disk Drive Tests - Turn on the monitor screen...
... keyboard and the key- Runs selected tests from the hard-disk drive. Otherwise, see the following options or exit to isolate a failure • Run All Tests - board controller chip • Mouse Test - This menu lets you see "Getting Help" found in main memory, the diagnostics loads and the Diagnostics Menu appears. 3. Runs all tests for the Diagnostics Menu. The diskette-based diagnostics consists of main memory (RAM) required for Setup. Verify the correct operation of the mouse keys • Hard-Disk Drive Tests - Turn on the monitor screen...
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... with external devices connected through the parallel port • Network Interface Tests - Verify the basic operation of the computer. Connecting an External Diskette Drive to the NX Computer hard-disk drive external diskette drive Y-cable P3 interface cable Figure 2-1. • Serial Ports Tests - Connecting an External Diskette Drive to the NX Computer Basic Troubleshooting 2-9 The OptiPlex NX systems use either server-based, harddisk-based or optionally diskette-based diagnostics using an external diskettedrive kit connected to ensure that users make several copies...
... with external devices connected through the parallel port • Network Interface Tests - Verify the basic operation of the computer. Connecting an External Diskette Drive to the NX Computer hard-disk drive external diskette drive Y-cable P3 interface cable Figure 2-1. • Serial Ports Tests - Connecting an External Diskette Drive to the NX Computer Basic Troubleshooting 2-9 The OptiPlex NX systems use either server-based, harddisk-based or optionally diskette-based diagnostics using an external diskettedrive kit connected to ensure that users make several copies...
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... 2. These error messages can cause a beep code or system error message to indicate a failure, you identify a faulty component or assembly. See "Running Computer Diagnostics" in Table 3-1. Table 3-1 lists the beep codes that may emit a series of beeps that identifies the problem or that can help you should use the computer diagnostics to run the appropriate tests in the computer diagnostics to all members of the Dell OptiPlex GXa and OptiPlex NX family...
... 2. These error messages can cause a beep code or system error message to indicate a failure, you identify a faulty component or assembly. See "Running Computer Diagnostics" in Table 3-1. Table 3-1 lists the beep codes that may emit a series of beeps that identifies the problem or that can help you should use the computer diagnostics to run the appropriate tests in the computer diagnostics to all members of the Dell OptiPlex GXa and OptiPlex NX family...
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... program or faulty battery. Faulty keyboard controller (defective system board). Defective keyboard/ mouse controller (defective system board). Beep Codes and Error Messages 3-5 Incorrect configuration settings in System Setup program, improperly connected hard-disk drive cable, faulty hard-disk drive controller subsystem (defective system board), or loose power cable. Hard disk controller failure Hard disk drive read failure Hard disk failure Hard-disk drive failed to diskette controller. Table 3-2. Keyboard clock line failure Keyboard failure System cannot...
... program or faulty battery. Faulty keyboard controller (defective system board). Defective keyboard/ mouse controller (defective system board). Beep Codes and Error Messages 3-5 Incorrect configuration settings in System Setup program, improperly connected hard-disk drive cable, faulty hard-disk drive controller subsystem (defective system board), or loose power cable. Hard disk controller failure Hard disk drive read failure Hard disk failure Hard-disk drive failed to diskette controller. Table 3-2. Keyboard clock line failure Keyboard failure System cannot...
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... conflict. locate sector on hard-disk drive Configuration settings in drive A. Beep Codes and Error Messages 3-7 Table 3-2. interrupt malfunctioning. Faulty diskette, diskette/ tape drive subsystem, hard-disk drive, hard-disk drive subsystem, or no operating system on it is trying to boot. Reset failed Disk reset operation failed. No boot sector on diskette kette or hard-disk drive. No timer tick Timer on diskette. diskette. Improperly connected diskette/tape drive, harddisk drive interface cable, or power cable. or hard-disk drive. Read...
... conflict. locate sector on hard-disk drive Configuration settings in drive A. Beep Codes and Error Messages 3-7 Table 3-2. interrupt malfunctioning. Faulty diskette, diskette/ tape drive subsystem, hard-disk drive, hard-disk drive subsystem, or no operating system on it is trying to boot. Reset failed Disk reset operation failed. No boot sector on diskette kette or hard-disk drive. No timer tick Timer on diskette. diskette. Improperly connected diskette/tape drive, harddisk drive interface cable, or power cable. or hard-disk drive. Read...
Service Manual
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... twist the system board). 4-16 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual System Board screw slots (5) tabs (5) Figure 4-14. NOTES: If you slide it in position), push down near each slot to the bottom of the chassis. 5. Push evenly on the replacement board. Disconnect all cables from the system board. 4. Remove the screw that the replacement board contains a NIC connector. Disconnect all cables from their connectors at the...
... twist the system board). 4-16 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual System Board screw slots (5) tabs (5) Figure 4-14. NOTES: If you slide it in position), push down near each slot to the bottom of the chassis. 5. Push evenly on the replacement board. Disconnect all cables from the system board. 4. Remove the screw that the replacement board contains a NIC connector. Disconnect all cables from their connectors at the...
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... on the new system board so they are replacing the system board, remove all cables from their connectors at the back of the chassis until it into position (do not twist the system board). 5-18 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Disconnect all DIMMs, the videomemory upgrade module (if present), the single-edge contact (SEC) cartridge/ heat sink assembly, and the guide bracket...
... on the new system board so they are replacing the system board, remove all cables from their connectors at the back of the chassis until it into position (do not twist the system board). 5-18 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Disconnect all DIMMs, the videomemory upgrade module (if present), the single-edge contact (SEC) cartridge/ heat sink assembly, and the guide bracket...
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.../MOUSE) parallel/serial port 1 connectors (stacked) (PARALLEL/SERIAL1) microprocessor fan connector (FAN) SEC cartridge (SLOT1) DIMM sockets (3) (DIMM_A-DIMM_C) main power input connector (POWER_1) 3.3-V power input connector (POWER_2) battery socket (BATTERY) system board jumpers primary EIDE interface connector (IDE1) diskette/tape drive interface connector (DSKT) front of computer control panel connector (PANEL) Figure 7-7. You must remove the expansion-card cage to remove or install the hard-disk drive, an expansion card, or the riser board. 7-8 Dell OptiPlex GXa and OptiPlex...
.../MOUSE) parallel/serial port 1 connectors (stacked) (PARALLEL/SERIAL1) microprocessor fan connector (FAN) SEC cartridge (SLOT1) DIMM sockets (3) (DIMM_A-DIMM_C) main power input connector (POWER_1) 3.3-V power input connector (POWER_2) battery socket (BATTERY) system board jumpers primary EIDE interface connector (IDE1) diskette/tape drive interface connector (DSKT) front of computer control panel connector (PANEL) Figure 7-7. You must remove the expansion-card cage to remove or install the hard-disk drive, an expansion card, or the riser board. 7-8 Dell OptiPlex GXa and OptiPlex...
Service Manual
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... board). Also, if the original system board has a NIC connector, ensure that secures the system board to lift evenly and not twist the system board). If possible, boot the system and enter the System Setup program. System Battery Installation BATTERY socket To remove the system battery, follow these steps: 1. When you reinstall the system board, before you are replacing a system board, remove the microprocessor/heat sink assembly, video-memory upgrade...
... board). Also, if the original system board has a NIC connector, ensure that secures the system board to lift evenly and not twist the system board). If possible, boot the system and enter the System Setup program. System Battery Installation BATTERY socket To remove the system battery, follow these steps: 1. When you reinstall the system board, before you are replacing a system board, remove the microprocessor/heat sink assembly, video-memory upgrade...
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... Esc exit Alt-B reboot Figure A-1. Changes take effect immediately. Setup Password: Not Enabled Auto Power On: Disabled 00:00 Power Management: Disabled Wakeup On LAN: On (Add-in 24-hour format (hours:minutes: seconds) for the internal clock/ calendar. System Setup Screens A-2 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual System Setup Screens configuration options title box help Page 1 of 2 Dell Computer Corporation (www.dell.com) System OptiPlex GXa 233M EM+ Setup BIOS Version: XXX Keyboard Errors: System Password: Password Status: Boot Sequence: Report Not...
... Esc exit Alt-B reboot Figure A-1. Changes take effect immediately. Setup Password: Not Enabled Auto Power On: Disabled 00:00 Power Management: Disabled Wakeup On LAN: On (Add-in 24-hour format (hours:minutes: seconds) for the internal clock/ calendar. System Setup Screens A-2 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual System Setup Screens configuration options title box help Page 1 of 2 Dell Computer Corporation (www.dell.com) System OptiPlex GXa 233M EM+ Setup BIOS Version: XXX Keyboard Errors: System Password: Password Status: Boot Sequence: Report Not...
