E-Family Re-Image Guide
Page 16
... 2.0 SP1 and any relevant Microsoft QFEs required allowing these security devices to operate correctly - Intel (E4200, E4300, E6400/E6410, E6500/E6510 & M2400 & M4400/M4500 Products Only) o Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and... Platform Module o Atmel Trusted Platform Module o STMicroelectronics Trusted Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage driver Update (for network connectivity: ...
... 2.0 SP1 and any relevant Microsoft QFEs required allowing these security devices to operate correctly - Intel (E4200, E4300, E6400/E6410, E6500/E6510 & M2400 & M4400/M4500 Products Only) o Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and... Platform Module o Atmel Trusted Platform Module o STMicroelectronics Trusted Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage driver Update (for network connectivity: ...
E-Family Re-Image Guide
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...) under "Control Point" section - For Ambient Light Sensor (ALS), install the Dell Ambient Light Sensor Utility component of power management configuring and alerting capabilities: o Battery Status o Power Scheme and Sleep Mode o Display and Devices o Keyboard Backlighting and Hotkeys Customization o Extended Battery Life / All Day Battery Life - E-Family Reimage "How-To" Guide - Security...
...) under "Control Point" section - For Ambient Light Sensor (ALS), install the Dell Ambient Light Sensor Utility component of power management configuring and alerting capabilities: o Battery Status o Power Scheme and Sleep Mode o Display and Devices o Keyboard Backlighting and Hotkeys Customization o Extended Battery Life / All Day Battery Life - E-Family Reimage "How-To" Guide - Security...
E-Family Re-Image Guide
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... to install the following drivers found under Chipset 4. a. What drivers are in device manager, you need it? The Dell System Software utility provides critical updates and patches for your operating system necessary for ATAPI.SYS) 5. How do I need...Platform Module o Atmel Trusted Platform Module o STMicroelectronics Trusted Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage Driver Update (for the correct ...
... to install the following drivers found under Chipset 4. a. What drivers are in device manager, you need it? The Dell System Software utility provides critical updates and patches for your operating system necessary for ATAPI.SYS) 5. How do I need...Platform Module o Atmel Trusted Platform Module o STMicroelectronics Trusted Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage Driver Update (for the correct ...
E-Family Re-Image Guide
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...No Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential v1.0 battery charge enable/disable status v1.0 Network card power management v1.0 Extended Battery Life/ All Day Battery Life. Fn+F2 to ...). Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS Feature DCP SM Release Version user profiles v1.0 View battery manufacturer info. Keyboard backlighting options (to be able to set to enale/disable ALS v1.0...
...No Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential v1.0 battery charge enable/disable status v1.0 Network card power management v1.0 Extended Battery Life/ All Day Battery Life. Fn+F2 to ...). Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS Feature DCP SM Release Version user profiles v1.0 View battery manufacturer info. Keyboard backlighting options (to be able to set to enale/disable ALS v1.0...
Setup and Quick Reference Guide
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Front View 12 3 23 22 25 24 21 20 19 18 1 camera and microphone (optional) 3 display 4 5 6 9 A 7 8 9 10 11 12 14 13 15 16 17 2 display latch 4 keyboard status lights About Your Computer 7 About Your Computer NOTE: For more information about the features of your computer, see the Dell™ Technology Guide on your computer or at support.dell.com.
Front View 12 3 23 22 25 24 21 20 19 18 1 camera and microphone (optional) 3 display 4 5 6 9 A 7 8 9 10 11 12 14 13 15 16 17 2 display latch 4 keyboard status lights About Your Computer 7 About Your Computer NOTE: For more information about the features of your computer, see the Dell™ Technology Guide on your computer or at support.dell.com.
Setup and Quick Reference Guide
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5 keyboard 7 Dell ControlPoint (DCP) button 9 USB connectors (2) 11 smart card slot 13 wireless switch and Dell™ Wi-Fi Catcher™ Network Locator button 15 fingerprint reader (optional) 17 PC Card slot 19 track stick 21 track stick buttons/touch pad buttons 23 speaker 25 ambient light sensor 6 volume control buttons 8 power button 10 audio (line-out) and microphone (line-in) connectors 12 IEEE 1394a connector 14 speaker 16 media bay 18 contactless smart-card-reader 20 display latch release 22 touch pad 24 device status lights 8 About Your Computer
5 keyboard 7 Dell ControlPoint (DCP) button 9 USB connectors (2) 11 smart card slot 13 wireless switch and Dell™ Wi-Fi Catcher™ Network Locator button 15 fingerprint reader (optional) 17 PC Card slot 19 track stick 21 track stick buttons/touch pad buttons 23 speaker 25 ambient light sensor 6 volume control buttons 8 power button 10 audio (line-out) and microphone (line-in) connectors 12 IEEE 1394a connector 14 speaker 16 media bay 18 contactless smart-card-reader 20 display latch release 22 touch pad 24 device status lights 8 About Your Computer
Setup and Quick Reference Guide
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2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player 14 Setting Up Your Computer
2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player 14 Setting Up Your Computer
Setup and Quick Reference Guide
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...; WXGA+: 45/45° WUXGA: 45/45° WXGA: 0.2373 WXGA+: 0.2109 WUXGA: 0.1725 WXGA: 6.2 W (max.) with no inverter losses WXGA+: 5.8 W (max.) WUXGA: 13.0 W (max.) Keyboard Number of keys Layout Size 83 (U.S.
...; WXGA+: 45/45° WUXGA: 45/45° WXGA: 0.2373 WXGA+: 0.2109 WUXGA: 0.1725 WXGA: 6.2 W (max.) with no inverter losses WXGA+: 5.8 W (max.) WUXGA: 13.0 W (max.) Keyboard Number of keys Layout Size 83 (U.S.
Setup and Quick Reference Guide
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... the cover. CAUTION: Before you begin any of the procedures in standby mode. Tools Power Lights The two-color power-button lights located on the keyboard, move the mouse, or press the power button to indicate different states. Steady amber There may be malfunctioning or incorrectly installed. Troubleshooting 33 Troubleshooting CAUTION...
... the cover. CAUTION: Before you begin any of the procedures in standby mode. Tools Power Lights The two-color power-button lights located on the keyboard, move the mouse, or press the power button to indicate different states. Steady amber There may be malfunctioning or incorrectly installed. Troubleshooting 33 Troubleshooting CAUTION...
Setup and Quick Reference Guide
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..." on page 42). If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). HA R D - The operating system is installed. For external keyboards, check the cable connection. Then, shut down the computer, reinstall the hard drive, and restart the computer. If...
..." on page 42). If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). HA R D - The operating system is installed. For external keyboards, check the cable connection. Then, shut down the computer, reinstall the hard drive, and restart the computer. If...
Setup and Quick Reference Guide
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... program again. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Restart the computer, and avoid touching the keyboard or keys during the boot routine. A memory module may be played (see "Dell Diagnostics" on page 42). N O B O O T D E V I C E A V A I L U R E - MEMORY ADDRESS LINE ... If the error message still appears, see "Dell Diagnostics" on the file, so the file cannot be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them . For external keyboards or keypads, check the cable connection. Reinstall ...
... program again. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Restart the computer, and avoid touching the keyboard or keys during the boot routine. A memory module may be played (see "Dell Diagnostics" on page 42). N O B O O T D E V I C E A V A I L U R E - MEMORY ADDRESS LINE ... If the error message still appears, see "Dell Diagnostics" on the file, so the file cannot be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them . For external keyboards or keypads, check the cable connection. Reinstall ...
Setup and Quick Reference Guide
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... may require recharging. The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page 42). Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 65). WA R N I N G...again. U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E - Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on the system board may be malfunctioning. OF -D A Y CLOCK STOPPED - SHUTDOWN FAILURE - otherwise, activate hibernate mode or shut down the computer. P L E A S E R U N T H E S YS T...
... may require recharging. The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page 42). Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 65). WA R N I N G...again. U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E - Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on the system board may be malfunctioning. OF -D A Y CLOCK STOPPED - SHUTDOWN FAILURE - otherwise, activate hibernate mode or shut down the computer. P L E A S E R U N T H E S YS T...
Setup and Quick Reference Guide
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... Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance. Keyboard failure or keyboard cable loose. No bootable partition on page 65 for the same error (see "Contacting Dell" on hard drive, or the hard drive cable is..., possible hard drive failure. Troubleshooting 41 Processor fan failure. Replace processor fan. HA R D -D I S K D R I V E R E A D F A I N T E R R U P T - KEYBOARD FAILURE - NOTICE - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. ALERT! Possible motherboard failure or RTC battery low. Possible hard drive failure during hard drive POST...
... Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance. Keyboard failure or keyboard cable loose. No bootable partition on page 65 for the same error (see "Contacting Dell" on hard drive, or the hard drive cable is..., possible hard drive failure. Troubleshooting 41 Processor fan failure. Replace processor fan. HA R D -D I S K D R I V E R E A D F A I N T E R R U P T - KEYBOARD FAILURE - NOTICE - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. ALERT! Possible motherboard failure or RTC battery low. Possible hard drive failure during hard drive POST...
Setup and Quick Reference Guide
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... used are plugged into an electrical outlet and are turned on page 34. Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to resume normal... standby mode. • Ensure that any expansion cards, including graphics cards (see your Service Manual at support.dell.com). ELIMINATE INTERFERENCE - Press a key on the keyboard, move the mouse, or press the power button to the same electrical outlet Troubleshooting 45 The computer is working...
... used are plugged into an electrical outlet and are turned on page 34. Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to resume normal... standby mode. • Ensure that any expansion cards, including graphics cards (see your Service Manual at support.dell.com). ELIMINATE INTERFERENCE - Press a key on the keyboard, move the mouse, or press the power button to the same electrical outlet Troubleshooting 45 The computer is working...
Setup and Quick Reference Guide
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... an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on your keyboard or moving your computer. If necessary, uninstall and then reinstall the program. A program stops responding END THE PROGRAM - 1 Press simultaneously to access the Task Manager...
... an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on your keyboard or moving your computer. If necessary, uninstall and then reinstall the program. A program stops responding END THE PROGRAM - 1 Press simultaneously to access the Task Manager...
Setup and Quick Reference Guide
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..., or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. 2 In the Welcome screen, click... Next. 3 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for at least 8 to support.dell.com/technicalupdate. 48 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE...
..., or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. 2 In the Welcome screen, click... Next. 3 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for at least 8 to support.dell.com/technicalupdate. 48 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE...
Setup and Quick Reference Guide
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... The restore process begins and may need to the operating state it was in the user name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to a Previous Device Driver... Version" on your operating system to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you installed the new device driver. 3 In the System Recovery Options window, select a keyboard layout and click Next. 4 To access the recovery options, log...
... The restore process begins and may need to the operating state it was in the user name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to a Previous Device Driver... Version" on your operating system to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you installed the new device driver. 3 In the System Recovery Options window, select a keyboard layout and click Next. 4 To access the recovery options, log...
Setup and Quick Reference Guide
Page 63
... the documentation that the computer documentation is available. If possible, turn on page 64). Ensure that shipped with your computer before you call Dell for assistance and call from a telephone at the computer itself. You may be asked to fill out the Diagnostics Checklist (see "Diagnostics Checklist..." on your computer. Remember to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at or near the computer. Getting Help 63
... the documentation that the computer documentation is available. If possible, turn on page 64). Ensure that shipped with your computer before you call Dell for assistance and call from a telephone at the computer itself. You may be asked to fill out the Diagnostics Checklist (see "Diagnostics Checklist..." on your computer. Remember to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at or near the computer. Getting Help 63