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Touch Pad and Buttons 3-3 Figure 3-2. Information Resources 1-1 System Help 1-1 Reference and Troubleshooting Guide 1-2 Microsoft Windows 98 Second Edition 2-1 Microsoft Windows NT 2-3 Adding a Printer 3-1 Touch Pad 3-3 PC Cards 3-4 Installing PC Cards 3-4 Removing PC Cards 3-4 CD-ROM and DVD-ROM Drives 3-5 Figure 3-1. Inserting a Disc Into the Drive 3-5 v
Touch Pad and Buttons 3-3 Figure 3-2. Information Resources 1-1 System Help 1-1 Reference and Troubleshooting Guide 1-2 Microsoft Windows 98 Second Edition 2-1 Microsoft Windows NT 2-3 Adding a Printer 3-1 Touch Pad 3-3 PC Cards 3-4 Installing PC Cards 3-4 Removing PC Cards 3-4 CD-ROM and DVD-ROM Drives 3-5 Figure 3-1. Inserting a Disc Into the Drive 3-5 v
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...the software for these devices. b. For more information on using these printers by inserting the CD into the CD-ROM or DVD-ROM drive. Follow the instructions that run automatically when inserted into the drive and following general steps: 1. Connect the data cable between the printer and the appropriate ...use the Printer Wizard to use or connect come with their own instructions and/or software. NOTE: Most new printers provide installation CDs that came with the printer icon is LPT1 and is the COM port. If instructions are unable to determine which you might ...
...the software for these devices. b. For more information on using these printers by inserting the CD into the CD-ROM or DVD-ROM drive. Follow the instructions that run automatically when inserted into the drive and following general steps: 1. Connect the data cable between the printer and the appropriate ...use the Printer Wizard to use or connect come with their own instructions and/or software. NOTE: Most new printers provide installation CDs that came with the printer icon is LPT1 and is the COM port. If instructions are unable to determine which you might ...
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and insert the diskette into drive A or the CD into the CD-ROM or DVD-ROM drive. 9. Click the serial (COMn) or parallel (LPT1) port that you connected the printer. NOTE: If you chose is not listed and the printer drivers are ... that the port you are on a diskette or CD, click Have Disk... Verify that appear on the screen. 13. If prompted, indicate whether the printer will be shared with other network users by using the buttons in the Printer Wizard dialog box. Click Finish. 3-2 Dell Inspiron Systems Setup Guide If necessary, add a port...
and insert the diskette into drive A or the CD into the CD-ROM or DVD-ROM drive. 9. Click the serial (COMn) or parallel (LPT1) port that you connected the printer. NOTE: If you chose is not listed and the printer drivers are ... that the port you are on a diskette or CD, click Have Disk... Verify that appear on the screen. 13. If prompted, indicate whether the printer will be shared with other network users by using the buttons in the Printer Wizard dialog box. Click Finish. 3-2 Dell Inspiron Systems Setup Guide If necessary, add a port...
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... the disc on both sides of the way out. 2. Press the button on only half of the disc tray with the drive. NOTE: High-speed CD-ROM or DVD-ROM drives spin the disc at a very high rotational speed and may be noisy. Close the tray by the high speed and the noise... in the high-speed technology and does not indicate a problem with the label side facing up. 3. Using Hardware Devices 3-5 CD-ROM and DVD-ROM drives read audio CDs and a variety of the tray. The DVD-ROM drive also plays DVDs. To use a disc in Figure 3-2. If a disc has printing on the front of the...
... the disc on both sides of the way out. 2. Press the button on only half of the disc tray with the drive. NOTE: High-speed CD-ROM or DVD-ROM drives spin the disc at a very high rotational speed and may be noisy. Close the tray by the high speed and the noise... in the high-speed technology and does not indicate a problem with the label side facing up. 3. Using Hardware Devices 3-5 CD-ROM and DVD-ROM drives read audio CDs and a variety of the tray. The DVD-ROM drive also plays DVDs. To use a disc in Figure 3-2. If a disc has printing on the front of the...
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When the drive is accessing a disc. When using a CD-ROM or DVD-ROM drive, follow these guidelines: Disable the autoplay feature while you are using the drive. 3-6 Dell Inspiron Systems Setup Guide Do not press the open/close button while the computer is in use damaged, broken, or deformed discs. Keep the disc tray closed when you are not using the drive. Never use , the drive-access indicator blinks on the front of the drive bezel.
When the drive is accessing a disc. When using a CD-ROM or DVD-ROM drive, follow these guidelines: Disable the autoplay feature while you are using the drive. 3-6 Dell Inspiron Systems Setup Guide Do not press the open/close button while the computer is in use damaged, broken, or deformed discs. Keep the disc tray closed when you are not using the drive. Never use , the drive-access indicator blinks on the front of the drive bezel.
Dell Inspiron 3700 Reference and Troubleshooting Guide
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... a Battery 3-15 No Power to a Part of the Computer 3-16 Troubleshooting the Diskette Drive 3-16 Troubleshooting the CD-ROM or DVD-ROM Drive 3-17 Troubleshooting the Hard-Disk Drive 3-19 Troubleshooting an External Keyboard 3-20 Troubleshooting Memory 3-21 Troubleshooting the Display 3-22 Troubleshooting ... 3-27 Troubleshooting the Infrared Port 3-28 Troubleshooting the Touch Pad 3-28 Troubleshooting Audio Functions 3-29 Running the Dell Diagnostics 3-29 Starting the Dell Diagnostics 3-30 Dell Diagnostics Main Screen 3-31 Confirming the System Configuration Information 3-32 xvi
... a Battery 3-15 No Power to a Part of the Computer 3-16 Troubleshooting the Diskette Drive 3-16 Troubleshooting the CD-ROM or DVD-ROM Drive 3-17 Troubleshooting the Hard-Disk Drive 3-19 Troubleshooting an External Keyboard 3-20 Troubleshooting Memory 3-21 Troubleshooting the Display 3-22 Troubleshooting ... 3-27 Troubleshooting the Infrared Port 3-28 Troubleshooting the Touch Pad 3-28 Troubleshooting Audio Functions 3-29 Running the Dell Diagnostics 3-29 Starting the Dell Diagnostics 3-30 Dell Diagnostics Main Screen 3-31 Confirming the System Configuration Information 3-32 xvi
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Using the Dell Diagnostics 3-33 Menu 3-33 Keys 3-33 Device Group 3-33 Device 3-34 Test 3-34 Versions 3-34 Partitioning and Formatting the Hard-Disk Drive 4-1 Installing the Windows 98 Operating System 4-2 Installing Drivers and Utilities for Windows 98 4-3 Installing ...Utilities 4-6 Installing Docking Drivers (Optional 4-7 Installing the Software DVD Decoder (Optional 4-7 Installing the System Help 4-8 Installing Help From the CD 4-8 Downloading Help From the Support Web Site 4-8 Installing Drivers and Utilities for Windows NT 4-9 Installing the Video Driver 4-9 Installing the ...
Using the Dell Diagnostics 3-33 Menu 3-33 Keys 3-33 Device Group 3-33 Device 3-34 Test 3-34 Versions 3-34 Partitioning and Formatting the Hard-Disk Drive 4-1 Installing the Windows 98 Operating System 4-2 Installing Drivers and Utilities for Windows 98 4-3 Installing ...Utilities 4-6 Installing Docking Drivers (Optional 4-7 Installing the Software DVD Decoder (Optional 4-7 Installing the System Help 4-8 Installing Help From the CD 4-8 Downloading Help From the Support Web Site 4-8 Installing Drivers and Utilities for Windows NT 4-9 Installing the Video Driver 4-9 Installing the ...
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...processor technology. A media bay in the media bay. NOTE: Your computer was shipped with 8 MB of 512 MB. support.dell.com Introduction 1-1 Integrated stereo speakers and microphone. For information on computers that resides in Chapter 2. ESS Maestro-2E audio controller..., including a diskette drive, CD-ROM drive, DVD-ROM drive (on computers running Microsoft® Windows® 98 Second Edition), Zip drive, LS-120 drive, second battery, or a second hard-disk drive. A 64-bit hardware-accelerated ATI Mobility-M video controller with a diskette drive in which you can...
...processor technology. A media bay in the media bay. NOTE: Your computer was shipped with 8 MB of 512 MB. support.dell.com Introduction 1-1 Integrated stereo speakers and microphone. For information on computers that resides in Chapter 2. ESS Maestro-2E audio controller..., including a diskette drive, CD-ROM drive, DVD-ROM drive (on computers running Microsoft® Windows® 98 Second Edition), Zip drive, LS-120 drive, second battery, or a second hard-disk drive. A 64-bit hardware-accelerated ATI Mobility-M video controller with a diskette drive in which you can...
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...functions: the touch pad and the track stick. You can also install a battery, a CD-ROM drive, a DVD-ROM drive, a SuperDisk LS-120 drive, a second battery, or a second harddisk drive in the media bay. NOTE: Because the Microsoft Windows NT operating system does not support... parallel port connector device access/ status indicators docking connector hard-disk drive PC Card slot USB connector serial port connector infrared port PS/2 connector AC adapter connector 1-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide The standard configuration of cursor pointing devices...
...functions: the touch pad and the track stick. You can also install a battery, a CD-ROM drive, a DVD-ROM drive, a SuperDisk LS-120 drive, a second battery, or a second harddisk drive in the media bay. NOTE: Because the Microsoft Windows NT operating system does not support... parallel port connector device access/ status indicators docking connector hard-disk drive PC Card slot USB connector serial port connector infrared port PS/2 connector AC adapter connector 1-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide The standard configuration of cursor pointing devices...
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...power cable to install Windows NT on computers that originally came with a DVD-ROM drive, the DVD-ROM drive will function as a CD-ROM drive. SuperDisk LS-120 drive Zip drive Second battery Second hard-disk drive When you choose to the AC adapter (see Figure 2-1). 2. Plug the AC ...AC power cable To connect the AC adapter, perform the following devices: Diskette drive CD-ROM drive DVD-ROM NOTE: Because the Microsoft Windows NT operating system does not support DVD technology, the DVD-ROM drive is installed in the media bay. 2-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide
...power cable to install Windows NT on computers that originally came with a DVD-ROM drive, the DVD-ROM drive will function as a CD-ROM drive. SuperDisk LS-120 drive Zip drive Second battery Second hard-disk drive When you choose to the AC adapter (see Figure 2-1). 2. Plug the AC ...AC power cable To connect the AC adapter, perform the following devices: Diskette drive CD-ROM drive DVD-ROM NOTE: Because the Microsoft Windows NT operating system does not support DVD technology, the DVD-ROM drive is installed in the media bay. 2-2 Dell Inspiron 3700 System Reference and Troubleshooting Guide
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...and to close the Softex window. 9. This software allows you to hot-swap devices such as diskette drives, hard-disk drives, SuperDisk LS-120 drives, CD-ROM drives, DVD-ROM drives, and Zip drives to resume normal operation. You should hear a click when the device is on. If you to...software user's guides, see the following World Wide Web sites on the Internet: http://www.dell.com/products/notebook/latitude/win98.htm http://www.dell.com/products/notebook/latitude/NT40.htm 2-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide device in the media bay on the Storage Devices tab. ...
...and to close the Softex window. 9. This software allows you to hot-swap devices such as diskette drives, hard-disk drives, SuperDisk LS-120 drives, CD-ROM drives, DVD-ROM drives, and Zip drives to resume normal operation. You should hear a click when the device is on. If you to...software user's guides, see the following World Wide Web sites on the Internet: http://www.dell.com/products/notebook/latitude/win98.htm http://www.dell.com/products/notebook/latitude/NT40.htm 2-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide device in the media bay on the Storage Devices tab. ...
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... system (BIOS) may not support hard-disk drives obtained from other than Dell. 3. Turn on the new hard-disk drive. You will need the Microsoft Windows installation CD and the System Software CD to the documentation that accompanied the drive(s) for hard-disk drives obtained from vendors other sources. Dell does not guarantee compatibility or provide support for...
... system (BIOS) may not support hard-disk drives obtained from other than Dell. 3. Turn on the new hard-disk drive. You will need the Microsoft Windows installation CD and the System Software CD to the documentation that accompanied the drive(s) for hard-disk drives obtained from vendors other sources. Dell does not guarantee compatibility or provide support for...
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...10 feet or more in this chapter. Listen for data noise and imbalanced lines. If you have diskette drive problems, perform the following checks. 3-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide if you cannot connect. Low connection speeds can dial and connect to make ...sure the power source is not write-protected if you are using a cable that you have CD-ROM or DVD-ROM drive problems, perform ...
...10 feet or more in this chapter. Listen for data noise and imbalanced lines. If you have diskette drive problems, perform the following checks. 3-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide if you cannot connect. Low connection speeds can dial and connect to make ...sure the power source is not write-protected if you are using a cable that you have CD-ROM or DVD-ROM drive problems, perform ...
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...boot sector viruses cause the CD-ROM or DVD-ROM drive to Programs-> Accessories-> System Tools, and clicking ScanDisk. Clean the drive as described in Appendix B, "Using the System Setup Program." Run the IDE Devices device group as described in "Running the Dell Diagnostics" found later in this... chapter. Try another CD or DVD title. Refer to "Troubleshooting the CD-ROM or DVD-ROM Drive" found later in this chapter. If you should already have hard-disk...
...boot sector viruses cause the CD-ROM or DVD-ROM drive to Programs-> Accessories-> System Tools, and clicking ScanDisk. Clean the drive as described in Appendix B, "Using the System Setup Program." Run the IDE Devices device group as described in "Running the Dell Diagnostics" found later in this... chapter. Try another CD or DVD title. Refer to "Troubleshooting the CD-ROM or DVD-ROM Drive" found later in this chapter. If you should already have hard-disk...
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... is running. If the computer's 3-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide Looking at and listening to your computer does not boot, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) Otherwise, see "Running the Dell Diagnostics" found later in Table 3-1. If the CD-ROM/ hard-disk drive access indicator does not light up...
... is running. If the computer's 3-6 Dell Inspiron 3700 System Reference and Troubleshooting Guide Looking at and listening to your computer does not boot, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) Otherwise, see "Running the Dell Diagnostics" found later in Table 3-1. If the CD-ROM/ hard-disk drive access indicator does not light up...
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... full name of an abbreviation or acronym used in this table, see the Glossary in the media bay to signal that the drive requires the attention of the microprocessor IRQ7 Available for use by USB, PC Card, and audio controllers; generated by the video ...IRQ13 Reserved; generated by the system I/O controller's RTC IRQ9 Reserved; generated by the math coprocessor IRQ14 Reserved; generated by CD-ROM drive in the system Help. 3-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide generated by the system timer IRQ1 Reserved; generated by the hard-disk...
... full name of an abbreviation or acronym used in this table, see the Glossary in the media bay to signal that the drive requires the attention of the microprocessor IRQ7 Available for use by USB, PC Card, and audio controllers; generated by the video ...IRQ13 Reserved; generated by the system I/O controller's RTC IRQ9 Reserved; generated by the math coprocessor IRQ14 Reserved; generated by CD-ROM drive in the system Help. 3-10 Dell Inspiron 3700 System Reference and Troubleshooting Guide generated by the system timer IRQ1 Reserved; generated by the hard-disk...
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.... Yes. Insert a bootable 1.44-megabyte (MB) diskette into the diskette drive and reboot the computer. 8. Yes. Call Dell for instructions. During POST, the computer checks the CD-ROM or DVD-ROM drive, comparing its characteristics with the system configuration information. (The CD-ROM/hard-disk drive access indicator blinks as you continue to step 7. Yes. Does...
.... Yes. Insert a bootable 1.44-megabyte (MB) diskette into the diskette drive and reboot the computer. 8. Yes. Call Dell for instructions. During POST, the computer checks the CD-ROM or DVD-ROM drive, comparing its characteristics with the system configuration information. (The CD-ROM/hard-disk drive access indicator blinks as you continue to step 7. Yes. Does...
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... load the driver, use the System Software CD you continue to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions. 3-18 Dell Inspiron 3700 System Reference and Troubleshooting Guide No. Does the drive access indicator blink during the boot routine? ...Remove the hard-disk drive and boot the computer from a bootable CD. Yes. No. Yes. Load the driver, and...
... load the driver, use the System Software CD you continue to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions. 3-18 Dell Inspiron 3700 System Reference and Troubleshooting Guide No. Does the drive access indicator blink during the boot routine? ...Remove the hard-disk drive and boot the computer from a bootable CD. Yes. No. Yes. Load the driver, and...
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...step 5. 5. Insert your System Software CD into the CD-ROM drive, reboot the computer, and run the Serial Ports device group and/or the Parallel Ports device group in the Dell Diagnostics. (See "Running the Dell Diagnostics" found later in this chapter. Call Dell for technical assistance. (See Chapter ... group and the Parallel Ports device group check the basic functions of the manufacturer's authorized service centers for repair. 3-26 Dell Inspiron 3700 System Reference and Troubleshooting Guide Yes. If the problem persists, go to the parallel port, the Parallel Ports device group ...
...step 5. 5. Insert your System Software CD into the CD-ROM drive, reboot the computer, and run the Serial Ports device group and/or the Parallel Ports device group in the Dell Diagnostics. (See "Running the Dell Diagnostics" found later in this chapter. Call Dell for technical assistance. (See Chapter ... group and the Parallel Ports device group check the basic functions of the manufacturer's authorized service centers for repair. 3-26 Dell Inspiron 3700 System Reference and Troubleshooting Guide Yes. If the problem persists, go to the parallel port, the Parallel Ports device group ...
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...No. Is the problem resolved? Go to step 2. 2. Insert the System Software CD into the CD-ROM drive, reboot the computer, and run the Serial Ports device group in the Dell Diagnostics. (See "Running the Dell Diagnostics" found later in the Page Two menu of the computer's infrared logic.... around the screen) and the operation of the touch pad buttons. 3-28 Dell Inspiron 3700 System Reference and Troubleshooting Guide The problem is functioning properly. Insert your System Software CD into the CD-ROM drive, reboot the computer, and run the Mouse test in the Pointing Devices device...
...No. Is the problem resolved? Go to step 2. 2. Insert the System Software CD into the CD-ROM drive, reboot the computer, and run the Serial Ports device group in the Dell Diagnostics. (See "Running the Dell Diagnostics" found later in the Page Two menu of the computer's infrared logic.... around the screen) and the operation of the touch pad buttons. 3-28 Dell Inspiron 3700 System Reference and Troubleshooting Guide The problem is functioning properly. Insert your System Software CD into the CD-ROM drive, reboot the computer, and run the Mouse test in the Pointing Devices device...