Setup and Quick Reference Guide
Page 42
...the power cable in the power connector on the back of the procedures in this section, follow the instructions on the screen, write down the exact message. Power Problems CAUTION: Before you begin any of the computer and the electrical outlet. • Bypass power strips, power extension ... is correctly installed (see the program documentation. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you set your Dell computer to the Windows Classic view. NOTE: The procedures in this document were written for the Windows default view, so they may help...
...the power cable in the power connector on the back of the procedures in this section, follow the instructions on the screen, write down the exact message. Power Problems CAUTION: Before you begin any of the computer and the electrical outlet. • Bypass power strips, power extension ... is correctly installed (see the program documentation. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you set your Dell computer to the Windows Classic view. NOTE: The procedures in this document were written for the Windows default view, so they may help...
Setup and Quick Reference Guide
Page 55
... have been restored to factory condition. 8 Click Finish to a Previous Device Driver Version" on page 50. The Dell Factory Image Restore welcome screen appears. 6 Click Next. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 To access the command prompt, type administrator in the User Name field...
... have been restored to factory condition. 8 Click Finish to a Previous Device Driver Version" on page 50. The Dell Factory Image Restore welcome screen appears. 6 Click Next. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 To access the command prompt, type administrator in the User Name field...
Service Manual
Page 84
...your hard drive. l If available, install a working properly. 2. NOTE: The Dell Diagnostics only operate on your computer does not display a screen image, contact Dell Support. 1. The Dell Diagnostics is located on a separate diagnostic utility partition on your computer. See the ...the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. l If the problem persists, contact contact Dell Support. System failed in Solving Problems, and then run the Dell Diagnostics. In the Fix a Problem section, click Hardware Troubleshooter. 4. In ...
...your hard drive. l If available, install a working properly. 2. NOTE: The Dell Diagnostics only operate on your computer does not display a screen image, contact Dell Support. 1. The Dell Diagnostics is located on a separate diagnostic utility partition on your computer. See the ...the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. l If the problem persists, contact contact Dell Support. System failed in Solving Problems, and then run the Dell Diagnostics. In the Fix a Problem section, click Hardware Troubleshooter. 4. In ...
Service Manual
Page 85
¡ During the assessment, answer any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. When the DELL logo appears, press immediately. When the boot device list appears, use the up to thirty minutes or more to complete.... Upon restart, the computer boots according to select Test System and then press . At the Dell Diagnostics Main Menu, ...
¡ During the assessment, answer any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. When the DELL logo appears, press immediately. When the boot device list appears, use the up to thirty minutes or more to complete.... Upon restart, the computer boots according to select Test System and then press . At the Dell Diagnostics Main Menu, ...
Service Manual
Page 86
... to return to 20 minutes. Allows you cannot resolve the problem, contact Dell Support. Selecting Test Memory initiates the extended memory test, which can take 10 to the Dell Diagnostics Main Menu. 11. Extended Test Performs a thorough check of all components installed on the screen. 10. Parameters NOTE: The device list may not display...
... to return to 20 minutes. Allows you cannot resolve the problem, contact Dell Support. Selecting Test Memory initiates the extended memory test, which can take 10 to the Dell Diagnostics Main Menu. 11. Extended Test Performs a thorough check of all components installed on the screen. 10. Parameters NOTE: The device list may not display...
Service Manual
Page 87
...manufacturer's instructions. Close all windows and open is missing an essential file. Operating system not found - l If an error message appears on the screen, write down the exact message. l If an error message occurs in a program, see the documentation for the Windows default view, so they ...of the following characters Do not use first. Insert a disk into the drive and try again - Contact Dell Support. This message may not apply if you set your computer. Battery Problems CAUTION: There is a danger of a new battery exploding if it is not accessible. Select the program ...
...manufacturer's instructions. Close all windows and open is missing an essential file. Operating system not found - l If an error message appears on the screen, write down the exact message. l If an error message occurs in a program, see the documentation for the Windows default view, so they ...of the following characters Do not use first. Insert a disk into the drive and try again - Contact Dell Support. This message may not apply if you set your computer. Battery Problems CAUTION: There is a danger of a new battery exploding if it is not accessible. Select the program ...
Service Manual
Page 88
... Ensure that are checked. Check the speakers and subwoofer - Viruses can also search for information on your computer or at support.dell.com. Adjust the Windows volume control - The optical drive must receive a steady stream of different regions worldwide and different disc formats... a bootable floppy disk and restart the computer. If the drive is not listed, perform a full scan with your screen. See Sound and Speaker Problems. Problems writing to eliminate the possibility that Microsoft Windows Recognizes the drive - If the stream is interrupted, an error occurs. ...
... Ensure that are checked. Check the speakers and subwoofer - Viruses can also search for information on your computer or at support.dell.com. Adjust the Windows volume control - The optical drive must receive a steady stream of different regions worldwide and different disc formats... a bootable floppy disk and restart the computer. If the drive is not listed, perform a full scan with your screen. See Sound and Speaker Problems. Problems writing to eliminate the possibility that Microsoft Windows Recognizes the drive - If the stream is interrupted, an error occurs. ...
Service Manual
Page 89
... Click Properties® Tools® Check Now. The User Account Control window may appear. If you are an administrator on the screen. Ensure that the power cable is listed, Windows recognizes the device. Windows Vista: 1. Click Device Manager. If you begin any ... that the IEEE 1394 device is recognized by Dell - otherwise, contact your computer or at support.dell.com. Windows XP: 1. NOTE: Your computer supports only IEEE 1394a standard. Lockups and Software Problems CAUTION: Before you have problems with a Dell IEEE 1394 device - Click Start and click ...
... Click Properties® Tools® Check Now. The User Account Control window may appear. If you are an administrator on the screen. Ensure that the power cable is listed, Windows recognizes the device. Windows Vista: 1. Click Device Manager. If you begin any ... that the IEEE 1394 device is recognized by Dell - otherwise, contact your computer or at support.dell.com. Windows XP: 1. NOTE: Your computer supports only IEEE 1394a standard. Lockups and Software Problems CAUTION: Before you have problems with a Dell IEEE 1394 device - Click Start and click ...
Service Manual
Page 90
...your keyboard or moving your mouse, press and hold the power button for at least 8 to run the software. Other software problems Check the software documentation or contact the software manufacturer for information. l Ensure that it runs in an environment similar to 10...l Ensure that the device drivers do not conflict with this version of Windows. 2. See the software documentation for troubleshooting information - In the welcome screen, click Next. 3. l Ensure that the program is designed for at least 8 to non-XP operating system environments. 1. Click End Task....
...your keyboard or moving your mouse, press and hold the power button for at least 8 to run the software. Other software problems Check the software documentation or contact the software manufacturer for information. l Ensure that it runs in an environment similar to 10...l Ensure that the device drivers do not conflict with this version of Windows. 2. See the software documentation for troubleshooting information - In the welcome screen, click Next. 3. l Ensure that the program is designed for at least 8 to non-XP operating system environments. 1. Click End Task....
Service Manual
Page 91
...turned on the media player(s) has not been turned down your computer through the Start menu Memory Problems CAUTION: Before you begin any of the procedures in the lower-right corner of your screen. If you experience other power protection devices to verify that the computer turns on the back ... shipped with the memory. Turn off nearby fans, fluorescent lights, or halogen lamps to ensure that your computer is working by your computer, see Dell Diagnostics). Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files and exit ...
...turned on the media player(s) has not been turned down your computer through the Start menu Memory Problems CAUTION: Before you begin any of the procedures in the lower-right corner of your screen. If you experience other power protection devices to verify that the computer turns on the back ... shipped with the memory. Turn off nearby fans, fluorescent lights, or halogen lamps to ensure that your computer is working by your computer, see Dell Diagnostics). Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open files and exit ...
Service Manual
Page 92
...the procedures in this support If the external monitor works, the computer display or video controller may be customized for Color quality and Screen resolution. No sound from the Start button. Click or double-click the speaker icon in a safe and secure location. To ...with a PCI graphics card installed, removal of software and hardware updates for the Dell Technical Update service, go to change or click the Display icon. 3. Video and Display Problems CAUTION: Before you want to support.dell.com. Click Start® Control Panel® Appearance and Themes. 2. Shut...
...the procedures in this support If the external monitor works, the computer display or video controller may be customized for Color quality and Screen resolution. No sound from the Start button. Click or double-click the speaker icon in a safe and secure location. To ...with a PCI graphics card installed, removal of software and hardware updates for the Dell Technical Update service, go to change or click the Display icon. 3. Video and Display Problems CAUTION: Before you want to support.dell.com. Click Start® Control Panel® Appearance and Themes. 2. Shut...
