Owner's Manual
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...Abbreviations and Acronyms For a complete list of Dell Inc.; and is strictly forbidden. Environmental ...Dell™ n Series computer, any manner whatsoever without notice. © 2006 Dell Inc. A01 Reproduction in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, Dell... trade names may be used by Bluetooth SIG, Inc. Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE ...of the U.S. ENERGY STAR is a registered trademark owned by Dell under license; Intel and Pentium are not applicable. NOTICE: ...
...Abbreviations and Acronyms For a complete list of Dell Inc.; and is strictly forbidden. Environmental ...Dell™ n Series computer, any manner whatsoever without notice. © 2006 Dell Inc. A01 Reproduction in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, Dell... trade names may be used by Bluetooth SIG, Inc. Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE ...of the U.S. ENERGY STAR is a registered trademark owned by Dell under license; Intel and Pentium are not applicable. NOTICE: ...
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... to RAID-Enabled Mode 30 Dell™ DataSafe (Optional 30 2 Solving Problems 31 Troubleshooting Tips 31 Battery Problems 31 Drive Problems 32 CD and DVD drive problems 32 Hard drive problems 33 E-Mail, Modem, and Internet Problems 33 Error Messages 34 Keyboard Problems 35 Lockups and Software Problems 36 The computer does not ...37 A program is designed for an earlier Microsoft® Windows® operating system 37 A solid blue screen appears 37 Other software problems 37 Media Card Reader Problems 38 Memory Problems 39 Mouse Problems 39 Network Problems 40 4 Contents
... to RAID-Enabled Mode 30 Dell™ DataSafe (Optional 30 2 Solving Problems 31 Troubleshooting Tips 31 Battery Problems 31 Drive Problems 32 CD and DVD drive problems 32 Hard drive problems 33 E-Mail, Modem, and Internet Problems 33 Error Messages 34 Keyboard Problems 35 Lockups and Software Problems 36 The computer does not ...37 A program is designed for an earlier Microsoft® Windows® operating system 37 A solid blue screen appears 37 Other software problems 37 Media Card Reader Problems 38 Memory Problems 39 Mouse Problems 39 Network Problems 40 4 Contents
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...sound from speakers 43 No sound from headphones 44 Video and Monitor Problems 45 If the screen is blank 45 If the screen is difficult to read 45 3 Troubleshooting Tools 47 Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 ... 52 Reinstalling Drivers 52 Resolving Software and Hardware Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft Windows XP System Restore 54 Using Dell PC Restore by Symantec 55 Using the Operating System CD 57 4 Removing and Installing Parts 59 Before You Begin 59 Recommended Tools...
...sound from speakers 43 No sound from headphones 44 Video and Monitor Problems 45 If the screen is blank 45 If the screen is difficult to read 45 3 Troubleshooting Tools 47 Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 ... 52 Reinstalling Drivers 52 Resolving Software and Hardware Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft Windows XP System Restore 54 Using Dell PC Restore by Symantec 55 Using the Operating System CD 57 4 Removing and Installing Parts 59 Before You Begin 59 Recommended Tools...
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Finding Information 11 What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find it Here Windows Help and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
Finding Information 11 What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find it Here Windows Help and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
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... files, and exit any open programs. 2 Click the Start button and click Internet Explorer. Contact your ISP to complete the setup. If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet...
... files, and exit any open programs. 2 Click the Start button and click Internet Explorer. Contact your ISP to complete the setup. If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet...
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...make an exact copy of the window. For help, open Sonic DigitalMedia and then click the question mark icon in Dell™ computers can write to a temporary folder on the Sonic support website at www.sonic.com. Using Blank ...Sonic documentation for available software patches on your computer hard drive. NOTE: The types of CD or DVD drives offered by Dell may not read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to computers that have...your source CD or DVD and click the Disc Copy button. If you experience recording problems, check for more information).
...make an exact copy of the window. For help, open Sonic DigitalMedia and then click the question mark icon in Dell™ computers can write to a temporary folder on the Sonic support website at www.sonic.com. Using Blank ...Sonic documentation for available software patches on your computer hard drive. NOTE: The types of CD or DVD drives offered by Dell may not read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to computers that have...your source CD or DVD and click the Disc Copy button. If you experience recording problems, check for more information).
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... drop-down menu in the Windows taskbar for extended periods of time. If you want to time-out before the hard drive. To avoid this problem, always set the hard drive (hard disk) to select one of the standard Windows schemes installed on your computer, choose a scheme from batteries for quick...
... drop-down menu in the Windows taskbar for extended periods of time. If you want to time-out before the hard drive. To avoid this problem, always set the hard drive (hard disk) to select one of the standard Windows schemes installed on your computer, choose a scheme from batteries for quick...
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... to a healthy state after a system problem, easily retrieve deleted files, and recover individual files or an entire hard drive, and the Intel Matrix Storage Console (RAID) allows for continued functionality in the event of the factory. Dell™ DataSafe (Optional) Dell DataSafe is rebuilding the RAID level 1 .... Setting Your Computer to store and protect your system to highlight Drives, and press . 3 Press the up - Not only does Dell DataSafe help you the power to roll back your valuable data such as data loss from system crashes, hard drive failures, software corruption,...
... to a healthy state after a system problem, easily retrieve deleted files, and recover individual files or an entire hard drive, and the Intel Matrix Storage Console (RAID) allows for continued functionality in the event of the factory. Dell™ DataSafe (Optional) Dell DataSafe is rebuilding the RAID level 1 .... Setting Your Computer to store and protect your system to highlight Drives, and press . 3 Press the up - Not only does Dell DataSafe help you the power to roll back your valuable data such as data loss from system crashes, hard drive failures, software corruption,...
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... danger of the procedures in this section, follow the safety instructions in a program, see "Replacing the Battery" on page 105). Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you begin any of a new battery exploding if it is ... "Contacting Dell" on page 124). Replace the battery only with the same or equivalent type recommended by the manufacturer. CAUTION: Before you added or removed a part before the problem started, review the installation procedures and ensure that the device is properly connected. • If an...
... danger of the procedures in this section, follow the safety instructions in a program, see "Replacing the Battery" on page 105). Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you begin any of a new battery exploding if it is ... "Contacting Dell" on page 124). Replace the battery only with the same or equivalent type recommended by the manufacturer. CAUTION: Before you added or removed a part before the problem started, review the installation procedures and ensure that the device is properly connected. • If an...
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... regions worldwide and different disc formats, not all DVD titles work in the drive or the CD or DVD. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I C S - See "Dell Diagnostics" on page 121. C L E A N T H E D R I V E O R D I S K - Drive Problems CAUTION: Before you begin any boxes that are checked. TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to check for...
... regions worldwide and different disc formats, not all DVD titles work in the drive or the CD or DVD. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I C S - See "Dell Diagnostics" on page 121. C L E A N T H E D R I V E O R D I S K - Drive Problems CAUTION: Before you begin any boxes that are checked. TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to check for...
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... Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for the keyword standby in the Product Information Guide. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. If you write to a digital telephone network. C H E C K T H E...U T L O O K ® E X P R E S S S E C U R I T Y S E T T I S C - The CD/DVD-RW drive must receive a steady stream of data when writing. R W D I N G S - Solving Problems 33 TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - If the stream is ...
... Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for the keyword standby in the Product Information Guide. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. If you write to a digital telephone network. C H E C K T H E...U T L O O K ® E X P R E S S S E C U R I T Y S E T T I S C - The CD/DVD-RW drive must receive a steady stream of data when writing. R W D I N G S - Solving Problems 33 TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - If the stream is ...
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... label or a connector-shaped icon next to the telephone wall jack. Error Messages If the message is 3 m (10 ft) or more in filenames. 34 Solving Problems CHECK THE TELEPHONE LINE CONNECTION - E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S Do not... a telephone. If you are using a line that you have subscribed to identify and resolve modem problems. (Modem Helper is not available on the screen to an Internet provider. Follow the instructions on all...
... label or a connector-shaped icon next to the telephone wall jack. Error Messages If the message is 3 m (10 ft) or more in filenames. 34 Solving Problems CHECK THE TELEPHONE LINE CONNECTION - E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S Do not... a telephone. If you are using a line that you have subscribed to identify and resolve modem problems. (Modem Helper is not available on the screen to an Internet provider. Follow the instructions on all...
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... page 124). If this section, follow the safety instructions in this does not resolve the problem or if you might have an ultra small formfactor computer, contact Dell (see "Contacting Dell" on page 124). Straighten bent pins. • Remove keyboard extension cables and connect the keyboard directly to use first. T H E D E V I C E I /O panel and to...
... page 124). If this section, follow the safety instructions in this does not resolve the problem or if you might have an ultra small formfactor computer, contact Dell (see "Contacting Dell" on page 124). Straighten bent pins. • Remove keyboard extension cables and connect the keyboard directly to use first. T H E D E V I C E I /O panel and to...
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... system shutdown. A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. 36 Solving Problems TU R N T H E C O M P U T E R O F F - Connect a properly working keyboard to 10 seconds until the computer turns off. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See "Diagnostic Lights" on page 53...
... system shutdown. A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. 36 Solving Problems TU R N T H E C O M P U T E R O F F - Connect a properly working keyboard to 10 seconds until the computer turns off. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See "Diagnostic Lights" on page 53...
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The Program Compatibility Wizard configures a program so it runs in its documentation or on a floppy disk or CD. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the program. • If necessary, .... 3 Follow the instructions on the screen. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS Solving Problems 37
The Program Compatibility Wizard configures a program so it runs in its documentation or on a floppy disk or CD. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the program. • If necessary, .... 3 Follow the instructions on the screen. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS Solving Problems 37
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...to a network drive, Windows XP does not automatically assign a drive letter to the Media Card Reader. There is enabled in the BIOS setup. 38 Solving Problems To manually assign a drive for the Media Card Reader: 1 Right-click My Computer and select Manage. 2 Select the Disk Management option. 3 Right-click.... FLEXBAY DEVICE IS DISABLED - SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Media Card Reader Problems NO DRIVE LETTER IS ASSIGNED - If the next logical drive after all other physical drives in the BIOS setup that needs to be changed. ...
...to a network drive, Windows XP does not automatically assign a drive letter to the Media Card Reader. There is enabled in the BIOS setup. 38 Solving Problems To manually assign a drive for the Media Card Reader: 1 Right-click My Computer and select Manage. 2 Select the Disk Management option. 3 Right-click.... FLEXBAY DEVICE IS DISABLED - SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Media Card Reader Problems NO DRIVE LETTER IS ASSIGNED - If the next logical drive after all other physical drives in the BIOS setup that needs to be changed. ...
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... connect the mouse directly to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see if that resolves the problem. • See the software documentation for instructions on page 70). • Your computer supports DDR2 memory. Solving... any of memory supported by your computer. C L E A N T H E M O U S E - IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Installing Memory" on page 70) to see "Dell Diagnostics" on the setup diagram for your computer, see "Memory" on page 109. • Run the...
... connect the mouse directly to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see if that resolves the problem. • See the software documentation for instructions on page 70). • Your computer supports DDR2 memory. Solving... any of memory supported by your computer. C L E A N T H E M O U S E - IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Installing Memory" on page 70) to see "Dell Diagnostics" on the setup diagram for your computer, see "Memory" on page 109. • Run the...
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Connect a properly working mouse to the computer, and try using the mouse. Network Problems CAUTION: Before you begin any of the computer and the network port or device. Ensure that the network cable is firmly inserted into both the ... keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off , that the network is functioning. 40 Solving Problems See "Reinstalling Drivers" on page 52.
Connect a properly working mouse to the computer, and try using the mouse. Network Problems CAUTION: Before you begin any of the computer and the network port or device. Ensure that the network cable is firmly inserted into both the ... keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off , that the network is functioning. 40 Solving Problems See "Reinstalling Drivers" on page 52.
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... and then reinstall the memory modules (see "PCI Express Cards" on page 68). The computer is receiving electrical power, but an internal power problem might be malfunctioning or incorrectly installed. • Ensure that the 12-volt power connector (12V) is working by testing it with another device,...turns on page 70). • Remove and then reinstall any of the procedures in this section, follow the safety instructions in standby mode. Power Problems CAUTION: Before you begin any cards (see "Cards" on page 73). • Remove and then reinstall the graphics card, if applicable (...
... and then reinstall the memory modules (see "PCI Express Cards" on page 68). The computer is receiving electrical power, but an internal power problem might be malfunctioning or incorrectly installed. • Ensure that the 12-volt power connector (12V) is working by testing it with another device,...turns on page 70). • Remove and then reinstall any of the procedures in this section, follow the safety instructions in standby mode. Power Problems CAUTION: Before you begin any cards (see "Cards" on page 73). • Remove and then reinstall the graphics card, if applicable (...
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..., click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. See the printer documentation for instructions. 42 Solving Problems If the printer is USB. TE S T T H E E L E C T R I V E R - E L I M I N A T E I O N - C H E C K T H E P R I N T E R D O C U M E N T A T I N T E R F E R E N C E - Ensure ...Printer" on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your printer, contact the printer's manufacturer. Some possible ...
..., click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. See the printer documentation for instructions. 42 Solving Problems If the printer is USB. TE S T T H E E L E C T R I V E R - E L I M I N A T E I O N - C H E C K T H E P R I N T E R D O C U M E N T A T I N T E R F E R E N C E - Ensure ...Printer" on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your printer, contact the printer's manufacturer. Some possible ...