Owner's Manual
Page 10
www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
Owner's Manual
Page 32
... T Y O U A R E C O N N E C T E D T O T H E I C S - With the Outlook Express e-mail program open, click File. Ensure that is 3 m (10 ft) or more in length, try a shorter one. For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to...wall jack. Follow the instructions on all commands receive responses, the modem is communicating with Windows. USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is connected to... provider. www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION - CHECK THE TELEPHONE JACK -
... T Y O U A R E C O N N E C T E D T O T H E I C S - With the Outlook Express e-mail program open, click File. Ensure that is 3 m (10 ft) or more in length, try a shorter one. For help, contact your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to...wall jack. Follow the instructions on all commands receive responses, the modem is communicating with Windows. USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is connected to... provider. www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION - CHECK THE TELEPHONE JACK -
Owner's Manual
Page 36
.... • Ensure that the program is designed for at least 8 to get a response by pressing a key on the screen. www.dell.com | support.dell.com A program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your... screen, click Next. 3 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D - If you are unable to 10 seconds until the computer turns off.
.... • Ensure that the program is designed for at least 8 to get a response by pressing a key on the screen. www.dell.com | support.dell.com A program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your... screen, click Next. 3 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D - If you are unable to 10 seconds until the computer turns off.
Owner's Manual
Page 48
...10 to wait until you see page 119). This test typically takes 1 hour or more and requires you to increase the possibility of tracing the problem quickly. You can customize the tests you want to run. If you cannot resolve the error condition, contact Dell (see the Microsoft® Windows...® desktop. NOTE: The Service Tag for your computer is encountered during a test, a message appears with your computer. 2 When the DELL™ logo appears, press immediately. Then shut down the ...
...10 to wait until you see page 119). This test typically takes 1 hour or more and requires you to increase the possibility of tracing the problem quickly. You can customize the tests you want to run. If you cannot resolve the error condition, contact Dell (see the Microsoft® Windows...® desktop. NOTE: The Service Tag for your computer is encountered during a test, a message appears with your computer. 2 When the DELL™ logo appears, press immediately. Then shut down the ...
Owner's Manual
Page 51
..., you can restore your operating system in the following ways: • Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your computer. Troubleshooting Tools 51 Dell PC Restore permanently deletes all data on my computer, and click Next... Manager. 4 Double-click the type of device for which you are installing the driver. 5 Double-click the name of the appropriate driver appears, click Next. 10 Click Finish and restart your hard drive to resolve the incompatibility.
..., you can restore your operating system in the following ways: • Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your computer. Troubleshooting Tools 51 Dell PC Restore permanently deletes all data on my computer, and click Next... Manager. 4 Double-click the type of device for which you are installing the driver. 5 Double-click the name of the appropriate driver appears, click Next. 10 Click Finish and restart your hard drive to resolve the incompatibility.
Owner's Manual
Page 115
...2. 3 Close the computer cover (see page 102). 4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see page 55). 6 Turn off the monitor and disconnect it into the network device and...pins 2 and 3. 3 Close the computer cover (see page 63), and attach the jumper plug to pins 2 and 3 to reenable the password feature. 10 Close the computer cover (see page 63). NOTICE: To connect a network cable, first plug the cable into the computer. 11 Connect your computer and ...
...2. 3 Close the computer cover (see page 102). 4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see page 55). 6 Turn off the monitor and disconnect it into the network device and...pins 2 and 3. 3 Close the computer cover (see page 63), and attach the jumper plug to pins 2 and 3 to reenable the password feature. 10 Close the computer cover (see page 63). NOTICE: To connect a network cable, first plug the cable into the computer. 11 Connect your computer and ...
Owner's Manual
Page 138
... Settings Transfer Wizard, 28 Finding Information, 9 Flex Bay drive Media Card Reader, 57 H hard drive activity light, 58 problems, 31 hardware Dell Diagnostics, 48 Hardware Troubleshooter, 51 headphone connector, 58 Help and Support Center, 12 hibernate mode, 25, 27 Hyper-Threading, 28 I IEEE ..., 55 Internet connection, about, 14 connection, options, 14 connection, setting up, 15 problems, 31 K keyboard problems, 34 L labels Microsoft Windows, 10 Service Tag, 10, 58 latch release cover, 57 lights diagnostic, 45, 58 front of computer, 45 hard drive activity, 58 M Media Card Reader installing,...
... Settings Transfer Wizard, 28 Finding Information, 9 Flex Bay drive Media Card Reader, 57 H hard drive activity light, 58 problems, 31 hardware Dell Diagnostics, 48 Hardware Troubleshooter, 51 headphone connector, 58 Help and Support Center, 12 hibernate mode, 25, 27 Hyper-Threading, 28 I IEEE ..., 55 Internet connection, about, 14 connection, options, 14 connection, setting up, 15 problems, 31 K keyboard problems, 34 L labels Microsoft Windows, 10 Service Tag, 10, 58 latch release cover, 57 lights diagnostic, 45, 58 front of computer, 45 hard drive activity, 58 M Media Card Reader installing,...
Owner's Manual
Page 139
... USB, 14 problems battery, 29 blue screen, 36 CD drive, 30 CD-RW drive, 31 computer crashes, 35-36 computer stops responding, 35 Dell Diagnostics, 48 diagnostic lights, 45 drives, 30 DVD drive, 30 e-mail, 31 error messages, 33 general, 35 hard drive, 31 Internet, 31...35-36 sound and speakers, 41 technical support policy, 117 troubleshooting tips, 29 volume adjusting, 41 Program Compatibility Wizard, 36 R reinstalling Windows XP, 52 S safety instructions, 9 scanner problems, 40 Service Tag, 10, 58 settings system setup, 107 Setup Diagram, 9 software Hyper-Threading, 28 problems, 35-36 Index 139
... USB, 14 problems battery, 29 blue screen, 36 CD drive, 30 CD-RW drive, 31 computer crashes, 35-36 computer stops responding, 35 Dell Diagnostics, 48 diagnostic lights, 45 drives, 30 DVD drive, 30 e-mail, 31 error messages, 33 general, 35 hard drive, 31 Internet, 31...35-36 sound and speakers, 41 technical support policy, 117 troubleshooting tips, 29 volume adjusting, 41 Program Compatibility Wizard, 36 R reinstalling Windows XP, 52 S safety instructions, 9 scanner problems, 40 Service Tag, 10, 58 settings system setup, 107 Setup Diagram, 9 software Hyper-Threading, 28 problems, 35-36 Index 139
