Owner's Manual
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... reserved. Reproduction in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. Dell Inc. Information in any manner whatsoever without notice. © 2005 Dell Inc. Other trademarks and trade names may be used in this document to avoid the problem. NOTICE: A NOTICE indicates either the...
... reserved. Reproduction in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. Dell Inc. Information in any manner whatsoever without notice. © 2005 Dell Inc. Other trademarks and trade names may be used in this document to avoid the problem. NOTICE: A NOTICE indicates either the...
Owner's Manual
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... A program is designed for an earlier Microsoft® Windows® operating system 33 A solid blue screen appears 33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 35 Power Problems 36 Printer Problems 37 Scanner Problems 38 Sound and Speaker Problems 39 No sound from speakers 39 No sound from headphones 40 Video and Monitor...
... A program is designed for an earlier Microsoft® Windows® operating system 33 A solid blue screen appears 33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 35 Power Problems 36 Printer Problems 37 Scanner Problems 38 Sound and Speaker Problems 39 No sound from speakers 39 No sound from headphones 40 Video and Monitor...
Owner's Manual
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... to set up your ISP to complete the setup. NOTE: If you do you want to step 6. If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 29. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer...
... to set up your ISP to complete the setup. NOTE: If you do you want to step 6. If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 29. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer...
Owner's Manual
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... eject. 16 Setting Up and Using Your Computer The DVD-writable drives installed in Dell™ computers can also use Sonic DigitalMedia for available software patches on the Sonic ... are correct and click the Disc Copy button. NOTE: The types of CD or DVD drives offered by Dell may not read your source CD or DVD and copy the data to a temporary folder on your computer.... This section applies only to computers that have one CD or DVD drive, ensure that you experience recording problems, check for other purposes, such as creating music CDs from the source CD or DVD to the blank ...
... eject. 16 Setting Up and Using Your Computer The DVD-writable drives installed in Dell™ computers can also use Sonic DigitalMedia for available software patches on the Sonic ... are correct and click the Disc Copy button. NOTE: The types of CD or DVD drives offered by Dell may not read your source CD or DVD and copy the data to a temporary folder on your computer.... This section applies only to computers that have one CD or DVD drive, ensure that you experience recording problems, check for other purposes, such as creating music CDs from the source CD or DVD to the blank ...
Owner's Manual
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... computer is called a scheme. NOTICE: If you set the monitor to run without interruption (using no power conservation. • Home/Office Desk - To avoid this problem, always set the hard drive (hard disk) to time-out before the monitor does, your computer may appear to use your computer to select one...
... computer is called a scheme. NOTICE: If you set the monitor to run without interruption (using no power conservation. • Home/Office Desk - To avoid this problem, always set the hard drive (hard disk) to time-out before the monitor does, your computer may appear to use your computer to select one...
Owner's Manual
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... procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 116). Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to the manufacturer's instructions. If the battery still does not... the manufacturer. Click the Start button and click My Computer. Discard used batteries according to check for and remove viruses. Solving Problems 27 CAUTION: Before you begin any of a new battery exploding if it is a danger of the procedures in this section,...
... procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 116). Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to the manufacturer's instructions. If the battery still does not... the manufacturer. Click the Start button and click My Computer. Discard used batteries according to check for and remove viruses. Solving Problems 27 CAUTION: Before you begin any of a new battery exploding if it is a danger of the procedures in this section,...
Owner's Manual
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... defective. • Insert a bootable floppy disk and restart the computer. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in Windows Help. 28 Solving Problems Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - If the stream is not muted by clicking ...occurs. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Try closing all DVD drives. See "Sound and Speaker Problems" on page 39. See page 46. Search for the keyword standby in the lower-right corner of your screen. • Ensure that the volume is...
... defective. • Insert a bootable floppy disk and restart the computer. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in Windows Help. 28 Solving Problems Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - If the stream is not muted by clicking ...occurs. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Try closing all DVD drives. See "Sound and Speaker Problems" on page 39. See page 46. Search for the keyword standby in the lower-right corner of your screen. • Ensure that the volume is...
Owner's Manual
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... Ensure that the telephone line is 3 m (10 ft) or more in the Product Information Guide. Click the Start button, point to a telephone. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under..., or line splitter, then bypass them and use the telephone to connect the modem directly to a digital telephone network. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. USE A DIFFERENT TELEPHONE LINE - • Verify that you feel a click when...
... Ensure that the telephone line is 3 m (10 ft) or more in the Product Information Guide. Click the Start button, point to a telephone. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under..., or line splitter, then bypass them and use the telephone to connect the modem directly to a digital telephone network. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. USE A DIFFERENT TELEPHONE LINE - • Verify that you feel a click when...
Owner's Manual
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... missing an essential file. The drive cannot read the disk. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I L E W A S N O T F O U N D - D L L F I N G C H A R A C T E R S Do not use these characters in filenames. T H E D E V I C E I S K E R R O R - S YS T E M D I S N O T R E A D Y - For help, contact your computer. 30 Solving Problems The program that you want to remove. 3 Click the Change or Remove Program icon. 4 See the program documentation for installation instructions. Insert a bootable floppy disk...
... missing an essential file. The drive cannot read the disk. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I L E W A S N O T F O U N D - D L L F I N G C H A R A C T E R S Do not use these characters in filenames. T H E D E V I C E I S K E R R O R - S YS T E M D I S N O T R E A D Y - For help, contact your computer. 30 Solving Problems The program that you want to remove. 3 Click the Change or Remove Program icon. 4 See the program documentation for installation instructions. Insert a bootable floppy disk...
Owner's Manual
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... Media Card Reader. If the FlexBay device is physically installed, but it is connected. Media Card Reader Problems NO DRIVE LETTER IS ASSIGNED - If the next logical drive after all windows and open the program that... have to restart your computer to confirm your selection. C L O S E S O M E P R O G R A M S A N D T R Y A G A I N G S YS T E M N O T F O U N D - Solving Problems 31 N O T E N O U G H M E M O R Y O R R E S O U R C E S . In some cases, you want to use . Contact Dell (see if it is not running, check to insert media. FLEXBAY DEVICE IS DISABLED -
... Media Card Reader. If the FlexBay device is physically installed, but it is connected. Media Card Reader Problems NO DRIVE LETTER IS ASSIGNED - If the next logical drive after all windows and open the program that... have to restart your computer to confirm your selection. C L O S E S O M E P R O G R A M S A N D T R Y A G A I N G S YS T E M N O T F O U N D - Solving Problems 31 N O T E N O U G H M E M O R Y O R R E S O U R C E S . In some cases, you want to use . Contact Dell (see if it is not running, check to insert media. FLEXBAY DEVICE IS DISABLED -
Owner's Manual
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...and hold the power button for damaged or frayed cables. TU R N T H E C O M P U T E R O F F - Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you are unable to...computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See page 43. Then restart your computer. 32 Solving Problems See page 49. Straighten bent pins. • Remove keyboard extension cables and connect the keyboard directly to 10 seconds until the computer turns off. ENSURE...
...and hold the power button for damaged or frayed cables. TU R N T H E C O M P U T E R O F F - Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you are unable to...computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See page 43. Then restart your computer. 32 Solving Problems See page 49. Straighten bent pins. • Remove keyboard extension cables and connect the keyboard directly to 10 seconds until the computer turns off. ENSURE...
Owner's Manual
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... no longer responding. 4 Click End Task. The Program Compatibility Wizard configures a program so it runs in its documentation or on a floppy disk or CD. Solving Problems 33 A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is designed for at least 8 to 10 seconds until the...
... no longer responding. 4 Click End Task. The Program Compatibility Wizard configures a program so it runs in its documentation or on a floppy disk or CD. Solving Problems 33 A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is designed for at least 8 to 10 seconds until the...
Owner's Manual
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IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see page 64) to ensure that your computer, see "Memory" on your computer. • Ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see page 46). For more information about... - • Ensure that the program is compatible with the operating system installed on page 99. • Run the Dell Diagnostics (see page 46). 34 Solving Problems BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND...
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see page 64) to ensure that your computer, see "Memory" on your computer. • Ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see page 46). For more information about... - • Ensure that the program is compatible with the operating system installed on page 99. • Run the Dell Diagnostics (see page 46). 34 Solving Problems BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND...
Owner's Manual
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... keys to the computer, and try using the mouse. TE S T T H E M O U S E - Solving Problems 35 See page 49. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Ensure that... the network cable is firmly inserted into both the network connector on page 113. Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information...
... keys to the computer, and try using the mouse. TE S T T H E M O U S E - Solving Problems 35 See page 49. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Ensure that... the network cable is firmly inserted into both the network connector on page 113. Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information...
Owner's Manual
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... Lights" on . Also bypass power protection devices, power strips, and power extension cables to the system board (see page 71). 36 Solving Problems I F T H E P O W E R L I G H T I N G G R E E N - I F.... The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on page 43. Power Problems CAUTION: Before you begin any cards (see page 66). • Remove and then reinstall the graphics card, if applicable (see page 61). C H E C K T H E N E T W O R K L I N G - I F T H E P O W E R L I G H T I S G R E E N A N D T H E C ...
... Lights" on . Also bypass power protection devices, power strips, and power extension cables to the system board (see page 71). 36 Solving Problems I F T H E P O W E R L I G H T I N G G R E E N - I F.... The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on page 43. Power Problems CAUTION: Before you begin any cards (see page 66). • Remove and then reinstall the graphics card, if applicable (see page 61). C H E C K T H E N E T W O R K L I N G - I F T H E P O W E R L I G H T I S G R E E N A N D T H E C ...
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...O C U M E N T A T I C A L O U T L E T - Solving Problems 37 I F T H E P O W E R L I G H T I S B L I N K I V E R - The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the voltage selection switch is set to the following port(s): setting is working by ... cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for cable connection information. • Ensure that the electrical outlet is USB. E L...
...O C U M E N T A T I C A L O U T L E T - Solving Problems 37 I F T H E P O W E R L I G H T I S B L I N K I V E R - The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the voltage selection switch is set to the following port(s): setting is working by ... cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for cable connection information. • Ensure that the electrical outlet is USB. E L...
Owner's Manual
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... Information Guide. C H E C K T H E S C A N N E R D O C U M E N T A T I V E R - See the scanner documentation for instructions. 38 Solving Problems VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners... and Cameras. Ensure that the scanner cables are securely connected to the scanner and the computer. Scanner Problems CAUTION: Before you need technical assistance for your scanner, contact the scanner's manufacturer. If your scanner is unlocked ...
... Information Guide. C H E C K T H E S C A N N E R D O C U M E N T A T I V E R - See the scanner documentation for instructions. 38 Solving Problems VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners... and Cameras. Ensure that the scanner cables are securely connected to the scanner and the computer. Scanner Problems CAUTION: Before you need technical assistance for your scanner, contact the scanner's manufacturer. If your scanner is unlocked ...
Owner's Manual
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If your screen. D I N T E R F E R E N C E - E L I M I N A T E P O S S I B L E I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - See page 49. Ensure that the electrical outlet is not muted. Sound and Speaker Problems CAUTION: Before you begin any of your speakers have been listening to check for interference. See page 49. C H E C K T H E S P E A K E R C A B L E C O N N E C T I C A L O U T L E T - E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Turn off . If you ...
If your screen. D I N T E R F E R E N C E - E L I M I N A T E P O S S I B L E I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - See page 49. Ensure that the electrical outlet is not muted. Sound and Speaker Problems CAUTION: Before you begin any of your speakers have been listening to check for interference. See page 49. C H E C K T H E S P E A K E R C A B L E C O N N E C T I C A L O U T L E T - E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Turn off . If you ...
Owner's Manual
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... this section, follow the safety instructions in the Product Information Guide. Video and Monitor Problems CAUTION: Before you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. • Swap the computer and monitor power cables to... the monitor is turned on the setup diagram for troubleshooting procedures. C H E C K T H E D I A G N O S T I C L I C A L O U T L E T - See page 43. 40 Solving Problems Ensure that the volume is turned up and that the graphics cable is working by testing it with another device, such as shown on . TE...
... this section, follow the safety instructions in the Product Information Guide. Video and Monitor Problems CAUTION: Before you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. • Swap the computer and monitor power cables to... the monitor is turned on the setup diagram for troubleshooting procedures. C H E C K T H E D I A G N O S T I C L I C A L O U T L E T - See page 43. 40 Solving Problems Ensure that the volume is turned up and that the graphics cable is working by testing it with another device, such as shown on . TE...
Owner's Manual
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Solving Problems 41 Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to read C H E C K T H E M O N I T O R S E T T I N G S - Turn off nearby devices to check for Screen ...
Solving Problems 41 Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to read C H E C K T H E M O N I T O R S E T T I N G S - Turn off nearby devices to check for Screen ...