Owner's Manual
Page 2
... used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. A02 CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is strictly forbidden. Trademarks used in this document to Microsoft® Windows® operating systems are...
... used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. A02 CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is strictly forbidden. Trademarks used in this document to Microsoft® Windows® operating systems are...
Owner's Manual
Page 4
... not start up 32 The computer stops responding 32 A program stops responding 33 A program crashes repeatedly 33 A program is designed for an earlier Microsoft® Windows® operating system 33 A solid blue screen appears 33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 35 Power Problems 36...
... not start up 32 The computer stops responding 32 A program stops responding 33 A program crashes repeatedly 33 A program is designed for an earlier Microsoft® Windows® operating system 33 A solid blue screen appears 33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 35 Power Problems 36...
Owner's Manual
Page 5
... a Driver 47 Identifying Drivers 48 Reinstalling Drivers 48 Resolving Software and Hardware Incompatibilities 49 Restoring Your Operating System 49 Using Microsoft® Windows® XP System Restore 50 Using Dell™ PC Restore by Symantec 51 4 Removing and Installing Parts Before You Begin 53 Recommended Tools 53 Turning Off Your Computer 53...
... a Driver 47 Identifying Drivers 48 Reinstalling Drivers 48 Resolving Software and Hardware Incompatibilities 49 Restoring Your Operating System 49 Using Microsoft® Windows® XP System Restore 50 Using Dell™ PC Restore by Symantec 51 4 Removing and Installing Parts Before You Begin 53 Recommended Tools 53 Turning Off Your Computer 53...
Owner's Manual
Page 10
... Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you reinstall the operating system for your computer, and click Submit. 5 Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop... language for your call when contacting technical support. The Express Service Code is necessary for your configuration. Online discussion with other Dell customers • Upgrades - DSS provides critical updates for your region to technical service and support questions • Online discussions ...
... Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you reinstall the operating system for your computer, and click Submit. 5 Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop... language for your call when contacting technical support. The Express Service Code is necessary for your configuration. Online discussion with other Dell customers • Upgrades - DSS provides critical updates for your region to technical service and support questions • Online discussions ...
Owner's Manual
Page 13
...connect a telephone line to the modem connector on page 29. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do you want to set up my connection manually, continue to the Internet but have successfully connected in... ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you are using a DSL or cable modem connection, contact your ISP...
...connect a telephone line to the modem connector on page 29. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do you want to set up my connection manually, continue to the Internet but have successfully connected in... ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you are using a DSL or cable modem connection, contact your ISP...
Owner's Manual
Page 15
... CD or DVD playing. 1 Click the Start button, point to All Programs→ Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control...
... CD or DVD playing. 1 Click the Start button, point to All Programs→ Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control...
Owner's Manual
Page 16
...-right corner of CD or DVD drives offered by Dell may not read DVD-RAM or DVD-R DL media. NOTE: The types of the window. You can write to and read your computer hard... Please observe all copyright laws when creating CDs or DVDs. The DVD-writable drives installed in Dell™ computers can also use Sonic DigitalMedia for available software patches on your source CD or ... under Color quality, and then click Medium (16 bit). 6 Click OK. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 800 by country. This section...
...-right corner of CD or DVD drives offered by Dell may not read DVD-RAM or DVD-R DL media. NOTE: The types of the window. You can write to and read your computer hard... Please observe all copyright laws when creating CDs or DVDs. The DVD-writable drives installed in Dell™ computers can also use Sonic DigitalMedia for available software patches on your source CD or ... under Color quality, and then click Medium (16 bit). 6 Click OK. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 800 by country. This section...
Owner's Manual
Page 17
... Maybe Write Yes Yes Yes Yes Yes Yes Yes No Rewritable No Yes No No Yes Yes No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
... Maybe Write Yes Yes Yes Yes Yes Yes Yes No Rewritable No Yes No No Yes Yes No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
Owner's Manual
Page 21
... wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. For information on the computer. The Microsoft® Windows® desktop displays on the computer. Do not plug the network cable into the network adapter connector on changing the display settings for your graphics...
... wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. For information on the computer. The Microsoft® Windows® desktop displays on the computer. Do not plug the network cable into the network adapter connector on changing the display settings for your graphics...
Owner's Manual
Page 22
...; XP power management features can use standby mode or hibernate mode to reduce power to the entire computer. When a Windows XP Professional computer is connected to a network, different options related to guide you through the process of sharing files, printers,...on and you are not using it. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack. 4 Complete the checklist and required preparations. 5 Return to All Programs→ Accessories→ Communications, and then click Network ...
...; XP power management features can use standby mode or hibernate mode to reduce power to the entire computer. When a Windows XP Professional computer is connected to a network, different options related to guide you through the process of sharing files, printers,...on and you are not using it. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack. 4 Complete the checklist and required preparations. 5 Return to All Programs→ Accessories→ Communications, and then click Network ...
Owner's Manual
Page 23
...Control Panel icon, click Power Options. 4 Define your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before it may take a short time to you. Hibernate Mode Hibernate mode conserves power by copying... mode settings, and other power settings in hibernate mode. To exit from hibernate mode. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file automatically. Setting Up and Using Your Computer 23 To immediately activate standby mode without a period of inactivity...
...Control Panel icon, click Power Options. 4 Define your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before it may take a short time to you. Hibernate Mode Hibernate mode conserves power by copying... mode settings, and other power settings in hibernate mode. To exit from hibernate mode. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file automatically. Setting Up and Using Your Computer 23 To immediately activate standby mode without a period of inactivity...
Owner's Manual
Page 24
...out for a scheme field permanently changes the default settings for that scheme, unless you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to run without interruption (using no power conservation. • Home/Office Desk - Advanced ...-out from standby mode or hibernate mode. • Program the power button to change the default settings for extended periods of the standard Windows schemes installed on the keyboard or click the mouse. If your computer is called a scheme. If you run with no power conservation). ...
...out for a scheme field permanently changes the default settings for that scheme, unless you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to run without interruption (using no power conservation. • Home/Office Desk - Advanced ...-out from standby mode or hibernate mode. • Program the power button to change the default settings for extended periods of the standard Windows schemes installed on the keyboard or click the mouse. If your computer is called a scheme. If you run with no power conservation). ...
Owner's Manual
Page 25
... system setup. Setting Up and Using Your Computer 25 To determine if your software. For more information on the Dell Support website at support.dell.com. It is recommended that can enhance overall computer performance by allowing one physical processor to function as two logical... Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. You can benefit from the software manufacturer. If Hyper-Threading is enabled, the processor is listed...
... system setup. Setting Up and Using Your Computer 25 To determine if your software. For more information on the Dell Support website at support.dell.com. It is recommended that can enhance overall computer performance by allowing one physical processor to function as two logical... Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. You can benefit from the software manufacturer. If Hyper-Threading is enabled, the processor is listed...
Owner's Manual
Page 27
... before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 116). If you have to the manufacturer's instructions. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T ...battery still does not work , ensure that the device is incorrectly installed. Click the Start button and click My Computer. Viruses can sometimes prevent Windows from recognizing the drive. R E P L A C E T H E B A T T E R Y - Drive Problems CAUTION...
... before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see page 116). If you have to the manufacturer's instructions. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T ...battery still does not work , ensure that the device is incorrectly installed. Click the Start button and click My Computer. Viruses can sometimes prevent Windows from recognizing the drive. R E P L A C E T H E B A T T E R Y - Drive Problems CAUTION...
Owner's Manual
Page 28
... sound is not muted by clicking any boxes that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I C S - R U N T H E D E L L D I A G N O S T I S K - ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in...
... sound is not muted by clicking any boxes that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I C S - R U N T H E D E L L D I A G N O S T I S K - ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in...
Owner's Manual
Page 30
If all commands receive responses, the modem is communicating with Windows. With the Outlook Express e-mail program open is missing an essential file. For help, contact your computer. 30 Solving Problems A F I L E N A M E C A N N O T C O N T...S K E R R O R - The drive cannot read the disk. d r i v e l e t t e r : \ I S N O T A C C E S S I L E W A S N O T F O U N D - VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM...
If all commands receive responses, the modem is communicating with Windows. With the Outlook Express e-mail program open is missing an essential file. For help, contact your computer. 30 Solving Problems A F I L E N A M E C A N N O T C O N T...S K E R R O R - The drive cannot read the disk. d r i v e l e t t e r : \ I S N O T A C C E S S I L E W A S N O T F O U N D - VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM...
Owner's Manual
Page 31
... a FlexBay disable option in the system. FLEXBAY DEVICE IS DISABLED - In some cases, you want to see page 116). When Microsoft Windows XP detects the Media Card Reader, the device is installed. If the FlexBay device is physically installed, but it is not running, check... first. Close all other physical drives in the BIOS setup that needs to use . O P E R A T I N - Contact Dell (see if it is mapped to a network drive, Windows XP does not automatically assign a drive letter to restore computer resources. To manually assign a drive for the Media Card Reader. 6 Click...
... a FlexBay disable option in the system. FLEXBAY DEVICE IS DISABLED - In some cases, you want to see page 116). When Microsoft Windows XP detects the Media Card Reader, the device is installed. If the FlexBay device is physically installed, but it is not running, check... first. Close all other physical drives in the BIOS setup that needs to use . O P E R A T I N - Contact Dell (see if it is mapped to a network drive, Windows XP does not automatically assign a drive letter to restore computer resources. To manually assign a drive for the Media Card Reader. 6 Click...
Owner's Manual
Page 33
... End Task. Solving Problems 33 A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility ... your keyboard or moving your computer. Then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If necessary, uninstall and then reinstall the program. A program stops responding ...
... End Task. Solving Problems 33 A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility ... your keyboard or moving your computer. Then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If necessary, uninstall and then reinstall the program. A program stops responding ...
Owner's Manual
Page 37
... cable connection information. • Ensure that the electrical outlet is set to the system board (see page 11). VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is...
... cable connection information. • Ensure that the electrical outlet is set to the system board (see page 11). VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is...
Owner's Manual
Page 38
...S C A N N E R - R E I N S T A L L T H E S C A N N E R D R I O N - See the scanner documentation for setup and troubleshooting information. If your scanner is listed, Windows recognizes the scanner. Scanner Problems CAUTION: Before you need technical assistance for your scanner, contact the scanner's manufacturer. VERIFY THAT THE SCANNER IS RECOGNIZED BY... MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. ...
...S C A N N E R - R E I N S T A L L T H E S C A N N E R D R I O N - See the scanner documentation for setup and troubleshooting information. If your scanner is listed, Windows recognizes the scanner. Scanner Problems CAUTION: Before you need technical assistance for your scanner, contact the scanner's manufacturer. VERIFY THAT THE SCANNER IS RECOGNIZED BY... MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. ...