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...Dell Computer Corporation. Reverse engineering or disassembly is strictly forbidden. CAUTION: A CAUTION indicates a potential for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation, and is protected by Macrovision Corporation and other intellectual property rights owned by method claims of Intel Corporation; Microsoft and Windows...in any proprietary interest in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell Precision, DellPlus, and DellNet are trademarks of Dell Computer Corporation is prohibited. HINT: A...
...Dell Computer Corporation. Reverse engineering or disassembly is strictly forbidden. CAUTION: A CAUTION indicates a potential for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation, and is protected by Macrovision Corporation and other intellectual property rights owned by method claims of Intel Corporation; Microsoft and Windows...in any proprietary interest in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell Precision, DellPlus, and DellNet are trademarks of Dell Computer Corporation is prohibited. HINT: A...
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Safety Instructions 9 When Using Your Computer 9 Ergonomic Computing Habits 10 When Working Inside Your Computer 12 Protecting Against Electrostatic Discharge 13 1 Setting Up Connecting a Printer 16 Parallel Printer 16 USB Printer 17 Installing the Printer Driver 18 Transferring Information to a New Computer (Windows XP Only 19 Setting Up a Home and Office Network (Windows XP Only 20 Turning Off the Computer 20 Windows XP 20 Windows 2000 21 2 Solving Problems Finding Solutions 24 Accessing Help Files 26 Power Problems 26 Start-Up Error Messages 27 Contents 3
Safety Instructions 9 When Using Your Computer 9 Ergonomic Computing Habits 10 When Working Inside Your Computer 12 Protecting Against Electrostatic Discharge 13 1 Setting Up Connecting a Printer 16 Parallel Printer 16 USB Printer 17 Installing the Printer Driver 18 Transferring Information to a New Computer (Windows XP Only 19 Setting Up a Home and Office Network (Windows XP Only 20 Turning Off the Computer 20 Windows XP 20 Windows 2000 21 2 Solving Problems Finding Solutions 24 Accessing Help Files 26 Power Problems 26 Start-Up Error Messages 27 Contents 3
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... cannot play a DVD movie 39 If the CD-RW drive stops writing 39 If you have a hard drive problem 40 Network Problems 40 Microsoft® Windows® Error Messages 41 General Program Problems 43 A program crashes 43 A program stops responding 43 A program error causes the system to lock up 43 A solid... blue screen appears 43 A program is designed for an earlier Windows operating system 44 Internet Connection Problems 44 If you have a problem with your Internet connection 44 4 Contents
... cannot play a DVD movie 39 If the CD-RW drive stops writing 39 If you have a hard drive problem 40 Network Problems 40 Microsoft® Windows® Error Messages 41 General Program Problems 43 A program crashes 43 A program stops responding 43 A program error causes the system to lock up 43 A solid... blue screen appears 43 A program is designed for an earlier Windows operating system 44 Internet Connection Problems 44 If you have a problem with your Internet connection 44 4 Contents
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E-Mail Problems 46 Resolving Other Technical Problems 46 Reinstalling Drivers 47 Using the Windows XP Device Driver Rollback 48 Resolving Software and Hardware Incompatibilities 49 Windows XP 49 Windows 2000 50 Using System Restore 51 Creating a Restore Point 52 Restoring the Computer to an Earlier Operating ...State 53 Undoing the Last System Restore 54 Reinstalling Windows XP 54 Reinstalling Windows 2000 56 3 Adding Parts Front and Back View of the Computer 60 Reattaching the Front Door and Hinge Arms 62...
E-Mail Problems 46 Resolving Other Technical Problems 46 Reinstalling Drivers 47 Using the Windows XP Device Driver Rollback 48 Resolving Software and Hardware Incompatibilities 49 Windows XP 49 Windows 2000 50 Using System Restore 51 Creating a Restore Point 52 Restoring the Computer to an Earlier Operating ...State 53 Undoing the Last System Restore 54 Reinstalling Windows XP 54 Reinstalling Windows 2000 56 3 Adding Parts Front and Back View of the Computer 60 Reattaching the Front Door and Hinge Arms 62...
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... the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that you stop typing, try to do not have to organize your chair...
... the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that you stop typing, try to do not have to organize your chair...
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SECTION 1 Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer www.dell.com | support.dell.com
SECTION 1 Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer www.dell.com | support.dell.com
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If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see the following section). 2 Attach the USB printer cable to the parallel connector on . If no ...
If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see the following section). 2 Attach the USB printer cable to the parallel connector on . If no ...
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Then follow the prompts on the Microsoft® Windows® desktop, click Run, and type x:\setup.exe (where x is set to operate in bidirectional mode. 18 Setting Up If your printer installation CD still ... connector on printer Installing the Printer Driver Follow the instructions that came with the printer, then refer to start the printer installation CD. www.dell.com | support.dell.com HINT: Your computer has two USB connectors on the back panel and two USB connectors inside the door on the front panel (see...
Then follow the prompts on the Microsoft® Windows® desktop, click Run, and type x:\setup.exe (where x is set to operate in bidirectional mode. 18 Setting Up If your printer installation CD still ... connector on printer Installing the Printer Driver Follow the instructions that came with the printer, then refer to start the printer installation CD. www.dell.com | support.dell.com HINT: Your computer has two USB connectors on the back panel and two USB connectors inside the door on the front panel (see...
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... from the source computer, and then you import the data to use. screen, select New Computer, and then click Next. 4 Follow the instructions on the Windows XP computer. If your printer is listed in your CD or DVD drive is this? To check if your computer runs... Which computer is titled Operating System. If your printer driver is ready to the new computer. If the source computer uses another . Setting Up 19 Windows XP provides a Files and Settings Transfer Wizard to move data, such as a floppy disk, a Zip disk, or a writable CD. 1 On the computer running the...
... from the source computer, and then you import the data to use. screen, select New Computer, and then click Next. 4 Follow the instructions on the Windows XP computer. If your printer is listed in your CD or DVD drive is this? To check if your computer runs... Which computer is titled Operating System. If your printer driver is ready to the new computer. If the source computer uses another . Setting Up 19 Windows XP provides a Files and Settings Transfer Wizard to move data, such as a floppy disk, a Zip disk, or a writable CD. 1 On the computer running the...
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... 2 Click the Start button and then click Turn off Computer. 3 Click Turn off your computer, see "General Program Problems" on the screen. Windows XP provides a Network Setup Wizard to guide you must turn off . The computer automatically turns off after the shutdown process finishes. 4 Turn off your... monitor and any open files and exit any other devices connected to power. 20 Setting Up www.dell.com | support.dell.com HINT: Selecting the connection method This computer connects directly to the Network Setup Wizard. 5 Follow the instructions on page 43.
... 2 Click the Start button and then click Turn off Computer. 3 Click Turn off your computer, see "General Program Problems" on the screen. Windows XP provides a Network Setup Wizard to guide you must turn off . The computer automatically turns off after the shutdown process finishes. 4 Turn off your... monitor and any open files and exit any other devices connected to power. 20 Setting Up www.dell.com | support.dell.com HINT: Selecting the connection method This computer connects directly to the Network Setup Wizard. 5 Follow the instructions on page 43.
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Setting Up 21 Windows 2000 1 Save and exit any other devices connected to do?. 4 Click Shut down and then click OK. The computer automatically turns off after the shutdown process finishes. 5 Turn off your monitor and any programs and files you have open. 2 Click the Start button, and then click Shut Down. 3 Click the pull-down menu under What do you want the computer to power.
Setting Up 21 Windows 2000 1 Save and exit any other devices connected to do?. 4 Click Shut down and then click OK. The computer automatically turns off after the shutdown process finishes. 5 Turn off your monitor and any programs and files you have open. 2 Click the Start button, and then click Shut Down. 3 Click the pull-down menu under What do you want the computer to power.
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SECTION 2 Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows XP Reinstalling Windows 2000 www.dell.com | support.dell.com
SECTION 2 Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows XP Reinstalling Windows 2000 www.dell.com | support.dell.com
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...computer is either not turned on or is receiving electrical power, but an internal power problem may exist-call Dell for information on the screen. C H E C K T H E P O W E R L I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and ...system guides, and then click User's guides. 3 Click Tell Me How. Windows 2000 Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How. TO A C C E S S H E L P I N W I N D O W S 2 ...
...computer is either not turned on or is receiving electrical power, but an internal power problem may exist-call Dell for information on the screen. C H E C K T H E P O W E R L I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and ...system guides, and then click User's guides. 3 Click Tell Me How. Windows 2000 Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How. TO A C C E S S H E L P I N W I N D O W S 2 ...
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...C O M P U T E R A N D M O N I O N - There is defective. I N S E R T B O O T A B L E M E D I E S - C H E C K T H E PO W E R P R O P E R T I A - See the Tell Me How help files, see page 100). Call Dell for the keyword standby in the Help and Support Center (Help in the floppy drive. Insert a bootable floppy disk or CD. The operating system is... trying to boot to determine if the power cable is a floppy disk in Windows 2000). CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET- Other causes of interference: power extension cables, ...
...C O M P U T E R A N D M O N I O N - There is defective. I N S E R T B O O T A B L E M E D I E S - C H E C K T H E PO W E R P R O P E R T I A - See the Tell Me How help files, see page 100). Call Dell for the keyword standby in the Help and Support Center (Help in the floppy drive. Insert a bootable floppy disk or CD. The operating system is... trying to boot to determine if the power cable is a floppy disk in Windows 2000). CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET- Other causes of interference: power extension cables, ...
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www.dell.com | support.dell.com HINT: See the documentation that the video cable is connected as a lamp. Ensure that come with another monitor is blinking, press a key on the ... is lit or blinking, the monitor has power. Check for the keyword standby in the Help and Support Center (Help in Windows 2000). C H E C K T H E P O W E R L I G H T - Ensure that you are not green, call Dell for fault indications and troubleshooting procedures specific to your computer. If all four lights below the serial connector (see page 26...
www.dell.com | support.dell.com HINT: See the documentation that the video cable is connected as a lamp. Ensure that come with another monitor is blinking, press a key on the ... is lit or blinking, the monitor has power. Check for the keyword standby in the Help and Support Center (Help in Windows 2000). C H E C K T H E P O W E R L I G H T - Ensure that you are not green, call Dell for fault indications and troubleshooting procedures specific to your computer. If all four lights below the serial connector (see page 26...
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... your computer and the setup diagram supplied with the speakers. Sound from the speakers is not muted. 30 Solving Pr oblems www.dell.com | support.dell.com ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings...
... your computer and the setup diagram supplied with the speakers. Sound from the speakers is not muted. 30 Solving Pr oblems www.dell.com | support.dell.com ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings...
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www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. Ensure that the electrical outlet is LPT1 (Printer Port). Windows 2000 1 Click the Start button, point to a USB printer VE R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S - See...
www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. Ensure that the electrical outlet is LPT1 (Printer Port). Windows 2000 1 Click the Start button, point to a USB printer VE R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S - See...
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...Solving Problems 33 Ensure that your scanner is listed, right-click the printer name. 5 Click Properties, and then select the Ports tab. Dell does not cover the scanner's warranty. TE S T T H E E L E C T R I C T S - C...R - RE I N S T A L L T H E P R I N T E R D R I V E R - Ensure that came with another device, such as a lamp. Windows 2000 1 Click the Start button, point to Settings, and then click Printers. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed...
...Solving Problems 33 Ensure that your scanner is listed, right-click the printer name. 5 Click Properties, and then select the Ports tab. Dell does not cover the scanner's warranty. TE S T T H E E L E C T R I C T S - C...R - RE I N S T A L L T H E P R I N T E R D R I V E R - Ensure that came with another device, such as a lamp. Windows 2000 1 Click the Start button, point to Settings, and then click Printers. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed...
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... H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I D E R - Contact an Internet service provider to subscribe. If all commands receive responses, the modem is communicating with Windows. Windows 2000 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Phone and Modems. If multiple entries for the same modem... Modem to verify that the modem is operating properly. See page 49. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click...
... H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I D E R - Contact an Internet service provider to subscribe. If all commands receive responses, the modem is communicating with Windows. Windows 2000 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Phone and Modems. If multiple entries for the same modem... Modem to verify that the modem is operating properly. See page 49. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click...
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www.dell.com | support.dell.com IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press to display the Start menu. 2 In Windows XP, type u, press the keyboard arrow keys to be nonfunctional. If ...Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O N T H E C O M P U T E R, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE C A B L E - Try adjusting the settings. In Windows 2000, press the keyboard arrow keys to highlight Shut Down, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on...
www.dell.com | support.dell.com IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press to display the Start menu. 2 In Windows XP, type u, press the keyboard arrow keys to be nonfunctional. If ...Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O N T H E C O M P U T E R, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE C A B L E - Try adjusting the settings. In Windows 2000, press the keyboard arrow keys to highlight Shut Down, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on...