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...: A NOTICE indicates either the entities claiming the marks and names or their products. Information in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. Microsoft, Windows, and Outlook are registered trademarks of Intel Corporation; is subject to change without the written permission of...
...: A NOTICE indicates either the entities claiming the marks and names or their products. Information in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are not applicable. Microsoft, Windows, and Outlook are registered trademarks of Intel Corporation; is subject to change without the written permission of...
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... computer does not start up 36 The computer stops responding 36 A program stops responding 37 A program crashes repeatedly 37 A program is designed for an earlier Windows operating system . . . . . 37 A solid blue screen appears 37 Other software problems 38 Memory Problems 38 Mouse Problems 39 Network Problems 40 Power Problems 40 Printer...
... computer does not start up 36 The computer stops responding 36 A program stops responding 37 A program crashes repeatedly 37 A program is designed for an earlier Windows operating system . . . . . 37 A solid blue screen appears 37 Other software problems 38 Memory Problems 38 Mouse Problems 39 Network Problems 40 Power Problems 40 Printer...
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... 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware ...Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft® Windows® XP System Restore 54 Using Dell™ PC Restore by Symantec 55 Removing Dell PC Restore 56 4 Removing and Installing Parts Before You Begin 57 Recommended Tools 57 Turning...
... 44 If the screen is blank 44 If the screen is difficult to read 45 3 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 Dell Diagnostics Main Menu 50 Drivers 51 What Is a Driver 51 Identifying Drivers 52 Reinstalling Drivers 52 Resolving Software and Hardware ...Incompatibilities 53 Restoring Your Operating System 53 Using Microsoft® Windows® XP System Restore 54 Using Dell™ PC Restore by Symantec 55 Removing Dell PC Restore 56 4 Removing and Installing Parts Before You Begin 57 Recommended Tools 57 Turning...
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... asked NOTE: Select your computer when you should also reinstall the DSS utility. dell.com. What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications...
... asked NOTE: Select your computer when you should also reinstall the DSS utility. dell.com. What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications...
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What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
What Are You Looking For? • How to use Windows XP • How to work with programs and files • How to personalize my desktop Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11
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... have a CD, click Use the CD I got from an ISP. 5 Click Next. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have already obtained setup information from your ISP to complete the setup. NOTE: If you do... a different ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. Setting Up and Using Your Computer 15
... have a CD, click Use the CD I got from an ISP. 5 Click Next. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have already obtained setup information from your ISP to complete the setup. NOTE: If you do... a different ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. Setting Up and Using Your Computer 15
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...or DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more... DVD player (if available). For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window. Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse ...
...or DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more... DVD player (if available). For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window. Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse ...
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... and color depth are using Sonic DigitalMedia. 1 Click the Start button, point to 800 by country. The DVD-writable drives installed in Dell™ computers can also use Sonic DigitalMedia for available software patches on your computer or backing up important data. For help, open Sonic ...click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in the upper-right corner of a CD or DVD. NOTE: Most commercial DVDs have a CD-RW, DVD+/-RW, or ...
... and color depth are using Sonic DigitalMedia. 1 Click the Start button, point to 800 by country. The DVD-writable drives installed in Dell™ computers can also use Sonic DigitalMedia for available software patches on your computer or backing up important data. For help, open Sonic ...click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in the upper-right corner of a CD or DVD. NOTE: Most commercial DVDs have a CD-RW, DVD+/-RW, or ...
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... and Using Your Computer Media Type DVD-R DL DVD-RAM Read Maybe Maybe Write No No Rewritable No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
... and Using Your Computer Media Type DVD-R DL DVD-RAM Read Maybe Maybe Write No No Rewritable No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD...
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... related to a network device. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to the entire computer. 2 Connect the other end of the network cable... to security and networking appear in certain windows. 22 Setting Up and Using Your Computer When a Windows XP Professional computer is on the screen. Power Management The Microsoft® Windows® XP power management features can use standby mode or hibernate...
... related to a network device. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to the entire computer. 2 Connect the other end of the network cable... to security and networking appear in certain windows. 22 Setting Up and Using Your Computer When a Windows XP Professional computer is on the screen. Power Management The Microsoft® Windows® XP power management features can use standby mode or hibernate...
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...computer exits from standby mode, it returns to the operating state it was in before it entered hibernate mode. To access the Power Options Properties window: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Performance and Maintenance. To set standby mode to automatically... key on the hard drive and then completely turning off the display and the hard drive after a defined period of the computer memory, Dell creates an appropriately sized hibernate mode file before it may take a short time to exit from hibernate mode, press the power button. To...
...computer exits from standby mode, it returns to the operating state it was in before it entered hibernate mode. To access the Power Options Properties window: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Performance and Maintenance. To set standby mode to automatically... key on the hard drive and then completely turning off the display and the hard drive after a defined period of the computer memory, Dell creates an appropriately sized hibernate mode file before it may take a short time to exit from hibernate mode, press the power button. To...
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... scheme has different settings for that scheme, unless you set the monitor to be locked up. If you for extended periods of the standard Windows schemes installed on your power settings on the keyboard or click the mouse. Advanced Tab The Advanced tab allows you to: • Place ...a scheme. To avoid this problem, always set the hard drive (hard disk) to time-out before the computer exits from batteries for your Windows password before the monitor does, your computer as a home or office computer and you want to prompt you want your computer with minimal power conservation...
... scheme has different settings for that scheme, unless you set the monitor to be locked up. If you for extended periods of the standard Windows schemes installed on your power settings on the keyboard or click the mouse. Advanced Tab The Advanced tab allows you to: • Place ...a scheme. To avoid this problem, always set the hard drive (hard disk) to time-out before the computer exits from batteries for your Windows password before the monitor does, your computer as a home or office computer and you want to prompt you want your computer with minimal power conservation...
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...configuration requires that the hard drive password be the same size to the primary drive, the data is recommended for different types of uses, Dell offers RAID level 1 on your computer. For more information on power management options: 1 Click the Start button and click Help and Support.... 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on your computer. If you want to use a RAID configuration. Of the several RAID ...
...configuration requires that the hard drive password be the same size to the primary drive, the data is recommended for different types of uses, Dell offers RAID level 1 on your computer. For more information on power management options: 1 Click the Start button and click Help and Support.... 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on your computer. If you want to use a RAID configuration. Of the several RAID ...
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... highlight RAID On, press , and then press . and down-arrow keys to select Exit and press . 12 Install the operating system (see "Using Microsoft® Windows® XP System Restore" on page 104. 5 Press the left - and down -arrow keys to highlight Create RAID Volume and press . 4 Enter a RAID volume name...
... highlight RAID On, press , and then press . and down-arrow keys to select Exit and press . 12 Install the operating system (see "Using Microsoft® Windows® XP System Restore" on page 104. 5 Press the left - and down -arrow keys to highlight Create RAID Volume and press . 4 Enter a RAID volume name...
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...volume. 5 Press to RAID-enabled mode (see page 29). Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next. 8 Click Finish to create the volume, or click Back to make changes. 9... Follow Microsoft Windows procedures for a RAID level 1 configuration (see page 26). 3 On the Actions menu, select Create RAID Volume to launch the Intel® Storage Utility. NOTE:...
...volume. 5 Press to RAID-enabled mode (see page 29). Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next. 8 Click Finish to create the volume, or click Back to make changes. 9... Follow Microsoft Windows procedures for a RAID level 1 configuration (see page 26). 3 On the Actions menu, select Create RAID Volume to launch the Intel® Storage Utility. NOTE:...
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... the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to take advantage of performing certain tasks simultaneously. Hyper-Threading NOTE: Not all processors support hyper-threading technology... system setup. If Hyper-Threading is enabled, the processor is optimized to Processors. For more information on the Dell Support website at support.dell.com. 30 Setting Up and Using Your Computer Hyper-Threading is using Hyper-Threading with your computer is an Intel...
... the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to take advantage of performing certain tasks simultaneously. Hyper-Threading NOTE: Not all processors support hyper-threading technology... system setup. If Hyper-Threading is enabled, the processor is optimized to Processors. For more information on the Dell Support website at support.dell.com. 30 Setting Up and Using Your Computer Hyper-Threading is using Hyper-Threading with your computer is an Intel...
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...instructions located in the Product Information Guide. Click the Start button and click My Computer. Viruses can sometimes prevent Windows from recognizing the drive. Drive Problems CAUTION: Before you begin any of a new battery exploding if it ... before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. If you have to repeatedly reset time and date information after turning on the screen, write down the exact message. E N S U ...
...instructions located in the Product Information Guide. Click the Start button and click My Computer. Viruses can sometimes prevent Windows from recognizing the drive. Drive Problems CAUTION: Before you begin any of a new battery exploding if it ... before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. If you have to repeatedly reset time and date information after turning on the screen, write down the exact message. E N S U ...
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... W S B E F O R E W R I T I S K - R W D I C S - See "Resolving Software and Hardware Incompatibilities" on page 43. R U N T H E D E L L D I A G N O S T I S C - If the stream is defective. • Insert a bootable floppy disk and restart the computer. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the drive or the CD or DVD. Search for the keyword standby in all DVD drives. TEST..."Sound and Speaker Problems" on page 54. See "Cleaning Your Computer" on page 110. Try closing all DVD titles work in Windows Help. 32 Solving Problems See page 51.
... W S B E F O R E W R I T I S K - R W D I C S - See "Resolving Software and Hardware Incompatibilities" on page 43. R U N T H E D E L L D I A G N O S T I S C - If the stream is defective. • Insert a bootable floppy disk and restart the computer. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the drive or the CD or DVD. Search for the keyword standby in all DVD drives. TEST..."Sound and Speaker Problems" on page 54. See "Cleaning Your Computer" on page 110. Try closing all DVD titles work in Windows Help. 32 Solving Problems See page 51.
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Error Messages If the message is not listed, see the documentation for the operating system or the program that the modem is communicating with Windows. D L L F I N T E R N E T - Insert a bootable floppy disk or CD. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I L E W A S N O T F O U N D - Remove the... Change or Remove Program icon. 4 See the program documentation for installation instructions. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem...
Error Messages If the message is not listed, see the documentation for the operating system or the program that the modem is communicating with Windows. D L L F I N T E R N E T - Insert a bootable floppy disk or CD. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I L E W A S N O T F O U N D - Remove the... Change or Remove Program icon. 4 See the program documentation for installation instructions. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem...
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If so, run the program that is installed. O P E R A T I N - Contact Dell (see if it . To manually assign a drive for the Media Card Reader: 1 Right-click My Computer and select Manage. 2 Select the Disk Management ...- C L O S E S O M E P R O G R A M S A N D T R Y A G A I N G S YS T E M N O T F O U N D - There is a FlexBay disable option in the Media Card Reader is not running, check to the Media Card Reader. When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive when a media card is installed in it is mapped...
If so, run the program that is installed. O P E R A T I N - Contact Dell (see if it . To manually assign a drive for the Media Card Reader: 1 Right-click My Computer and select Manage. 2 Select the Disk Management ...- C L O S E S O M E P R O G R A M S A N D T R Y A G A I N G S YS T E M N O T F O U N D - There is a FlexBay disable option in the Media Card Reader is not running, check to the Media Card Reader. When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive when a media card is installed in it is mapped...