User Guide
Page 4
... 32 Video and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
... 32 Video and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
User Guide
Page 10
Find It Here • Latest drivers for my computer • Answers to use Windows XP • Documentation for my computer • Documentation for ? Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as a modem) Windows ... problem. 4 Follow the instructions on the screen. 10 Finding Information for my computer Dell Support Website - Drivers, patches, and software updates • Reference - support.dell.com The Dell Support website provides several online tools, including: • Solutions - Troubleshooting hints and ...
Find It Here • Latest drivers for my computer • Answers to use Windows XP • Documentation for my computer • Documentation for ? Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as a modem) Windows ... problem. 4 Follow the instructions on the screen. 10 Finding Information for my computer Dell Support Website - Drivers, patches, and software updates • Reference - support.dell.com The Dell Support website provides several online tools, including: • Solutions - Troubleshooting hints and ...
User Guide
Page 11
... operating system setup before you purchase a cable separately, ensure that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance...
... operating system setup before you purchase a cable separately, ensure that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance...
User Guide
Page 12
... USB printer cable to the USB connectors on . 1 Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on the computer and the printer. The USB ...connectors fit only one way. 12 Setting Up and Using Your Computer www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches (2) 3 Turn on the printer and then ...
... USB printer cable to the USB connectors on . 1 Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on the computer and the printer. The USB ...connectors fit only one way. 12 Setting Up and Using Your Computer www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches (2) 3 Turn on the printer and then ...
User Guide
Page 26
... the memory (see page 64). • Ensure that you are following the memory installation guidelines (see page 64). • Run the Dell Diagnostics (see page 38). 26 Solving Problems BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS...instructions in the Product Information Guide. See the software documentation for information. • Ensure that the device drivers do not conflict with the memory (see page 64). • Run the Dell Diagnostics (see page 64). • Reseat the memory modules to ensure that resolves the problem. •...
... the memory (see page 64). • Ensure that you are following the memory installation guidelines (see page 64). • Run the Dell Diagnostics (see page 38). 26 Solving Problems BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS...instructions in the Product Information Guide. See the software documentation for information. • Ensure that the device drivers do not conflict with the memory (see page 64). • Run the Dell Diagnostics (see page 64). • Reseat the memory modules to ensure that resolves the problem. •...
User Guide
Page 27
... the computer turns off, reconnect the mouse cable as shown on the setup diagram for damaged or frayed cables. TEST THE MOUSE - REINSTALL THE MOUSE DRIVER - Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the new...
... the computer turns off, reconnect the mouse cable as shown on the setup diagram for damaged or frayed cables. TEST THE MOUSE - REINSTALL THE MOUSE DRIVER - Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the new...
User Guide
Page 30
...scanner and the computer. Scanner Problems CAUTION: Before you need technical assistance for your scanner is LPT1 (Printer Port). www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click ...is listed, Windows recognizes the scanner. See the printer documentation for setup and troubleshooting information. UNLOCK THE SCANNER - REINSTALL THE PRINTER DRIVER - RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for instructions. 30...
...scanner and the computer. Scanner Problems CAUTION: Before you need technical assistance for your scanner is LPT1 (Printer Port). www.dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click ...is listed, Windows recognizes the scanner. See the printer documentation for setup and troubleshooting information. UNLOCK THE SCANNER - REINSTALL THE PRINTER DRIVER - RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for instructions. 30...
User Guide
Page 32
www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - See page 41. No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION - Your headphones do not work if the CD drive is operating in the ...
www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - See page 41. No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION - Your headphones do not work if the CD drive is operating in the ...
User Guide
Page 40
... a device such as a printer, mouse, or keyboard. The Dell Diagnostics obtains configuration information for the selected device. A driver is needed. You may not display the names of the screen. Identifying Drivers If you experience a problem with your computer or all the components... its own set of your operating system. • Connect or install a new device. Each device has its driver recognizes. Drivers What Is a Driver? Dell ships your computer to your hardware configuration for all devices from the system setup program, memory, and various internal tests...
... a device such as a printer, mouse, or keyboard. The Dell Diagnostics obtains configuration information for the selected device. A driver is needed. You may not display the names of the screen. Identifying Drivers If you experience a problem with your computer or all the components... its own set of your operating system. • Connect or install a new device. Each device has its driver recognizes. Drivers What Is a Driver? Dell ships your computer to your hardware configuration for all devices from the system setup program, memory, and various internal tests...
User Guide
Page 41
... System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers. Advanced Troubleshooting 41 Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for which the new driver was in the following ways: • Microsoft Windows XP System Restore returns your computer to return...
... System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers. Advanced Troubleshooting 41 Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for which the new driver was in the following ways: • Microsoft Windows XP System Restore returns your computer to return...
User Guide
Page 42
.... All calendar dates with available restore points appear in this document were written for information on the screen. www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return ... calendar date has only one restore point, then that restore point is unsuccessful, then use Device Driver Rollback (see page 10. The Restoration Complete screen appears after you install a device driver, use System Restore. To change the restore point, you set your computer to an earlier operating ...
.... All calendar dates with available restore points appear in this document were written for information on the screen. www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return ... calendar date has only one restore point, then that restore point is unsuccessful, then use Device Driver Rollback (see page 10. The Restoration Complete screen appears after you install a device driver, use System Restore. To change the restore point, you set your computer to an earlier operating ...
User Guide
Page 43
... at the top of the screen. 2 Immediately upon seeing the blue bar, press . NOTE: Do not manually shut down the computer. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the End User License Agreement, are permanently deleted from the hard drive. including data files-are the... undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any applications or drivers installed after you received your computer. Any programs or files added since you received your computer- The computer restarts.
... at the top of the screen. 2 Immediately upon seeing the blue bar, press . NOTE: Do not manually shut down the computer. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the End User License Agreement, are permanently deleted from the hard drive. including data files-are the... undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any applications or drivers installed after you received your computer. Any programs or files added since you received your computer- The computer restarts.
User Guide
Page 54
...page 49). 6 Release and remove the front panel: a Push the release lever to separate it from the network wall jack. 3 Disconnect any drivers required for the card as described in the Product Information Guide. 1 Shut down your computer, turn them on. 13 Install any telephone or telecommunication ...from your computer and then unplug it (the middle tab releases automatically). c Rotate the front panel to release the top tab. www.dell.com | support.dell.com 11 Replace the computer cover (see page 18). 2 Ensure that your computer and attached devices are turned off. If your ...
...page 49). 6 Release and remove the front panel: a Push the release lever to separate it from the network wall jack. 3 Disconnect any drivers required for the card as described in the Product Information Guide. 1 Shut down your computer, turn them on. 13 Install any telephone or telecommunication ...from your computer and then unplug it (the middle tab releases automatically). c Rotate the front panel to release the top tab. www.dell.com | support.dell.com 11 Replace the computer cover (see page 18). 2 Ensure that your computer and attached devices are turned off. If your ...
User Guide
Page 76
... provides for third-party software and peripherals is available at support.dell.com. Support for restoration of the operating system, software programs, and hardware drivers to the terms and conditions of the computer and all nonstandard, third-party hardware components integrated through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. 1 Repair services...
... provides for third-party software and peripherals is available at support.dell.com. Support for restoration of the operating system, software programs, and hardware drivers to the terms and conditions of the computer and all nonstandard, third-party hardware components integrated through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. 1 Repair services...
User Guide
Page 97
See monitor Documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems, 19 DVDs, 16 E error messages, 22 diagnostic lights, 35 Express Service Code, 9 H hard drive problems, 21 Hardware Troubleshooter, ... hardware incompatibilities, 44 copying CDs general information, 16 helpful tips, 17 how to, 16 copying DVDs general information, 16 helpful tips, 17 how to, 16 D Dell contacting, 78 Dell support policy, 76 Dell Support Site, 10 diagnostic lights, 35 diagnostics lights, 35 display.
See monitor Documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems, 19 DVDs, 16 E error messages, 22 diagnostic lights, 35 Express Service Code, 9 H hard drive problems, 21 Hardware Troubleshooter, ... hardware incompatibilities, 44 copying CDs general information, 16 helpful tips, 17 how to, 16 copying DVDs general information, 16 helpful tips, 17 how to, 16 D Dell contacting, 78 Dell support policy, 76 Dell Support Site, 10 diagnostic lights, 35 diagnostics lights, 35 display.
User Guide
Page 99
Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 Index 99
Troubleshooting (continued) Hardware Troubleshooter, 44 restore to previous state, 41-42 turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25 reinstalling, 42 scanner, 30 System Restore, 41-42 wizards Program Compatibility Wizard, 25 Index 99