Owner's Manual
Page 1
... CD or DVD headphone connector CD or DVD volume control dial floppy-drive activity light* power light power button Dell™ Dimension™ 2400 Series CD or DVD drive activity light CD or DVD eject button second bay for optional drive floppy-drive eject button* hard-drive activity light USB 2.0 connectors (2) headphone connector *On computers with an optional floppy...
... CD or DVD headphone connector CD or DVD volume control dial floppy-drive activity light* power light power button Dell™ Dimension™ 2400 Series CD or DVD drive activity light CD or DVD eject button second bay for optional drive floppy-drive eject button* hard-drive activity light USB 2.0 connectors (2) headphone connector *On computers with an optional floppy...
Owner's Manual
Page 3
... and CD-RWs 16 Helpful Tips 17 Hyper-Threading 17 Booting to a USB Device 18 Turning Off Your Computer 18 2 Solving Problems Battery Problems 19 Drive Problems 19 CD and DVD drive problems 20 Hard drive problems 21 E-Mail, Modem, and Internet Problems 21 Error Messages 22 Contents 3
... and CD-RWs 16 Helpful Tips 17 Hyper-Threading 17 Booting to a USB Device 18 Turning Off Your Computer 18 2 Solving Problems Battery Problems 19 Drive Problems 19 CD and DVD drive problems 20 Hard drive problems 21 E-Mail, Modem, and Internet Problems 21 Error Messages 22 Contents 3
Owner's Manual
Page 10
... technical service and support questions • Online discussions with other users and technical support • Documentation for ? support.dell.com The Dell Support website provides several online tools, including: • Solutions - Find It Here • Latest drivers for my computer...the topic that describes your problem. 4 Follow the instructions on the screen. 10 Finding Information for components, such as memory, the hard drive, and the operating system • Customer Care - Drivers, patches, and software updates • Reference - Troubleshooting hints and tips,...
... technical service and support questions • Online discussions with other users and technical support • Documentation for ? support.dell.com The Dell Support website provides several online tools, including: • Solutions - Find It Here • Latest drivers for my computer...the topic that describes your problem. 4 Follow the instructions on the screen. 10 Finding Information for components, such as memory, the hard drive, and the operating system • Customer Care - Drivers, patches, and software updates • Reference - Troubleshooting hints and tips,...
Owner's Manual
Page 16
...or DVD drive and click OK. • If you have two CD or DVD drives, select the drive into which you have one CD or DVD drive, ensure that the settings are correct and click Copy. www.dell.com | support.dell.com Copying...or DVD NOTE: If you have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. Use blank CD-RWs to write to CDs or to computers that CD-R again without changing your computer and creating... section applies only to erase, rewrite, or update data on your computer hard drive. The computer reads your source CD or DVD and copies it to record music or permanently store data files...
...or DVD drive and click OK. • If you have two CD or DVD drives, select the drive into which you have one CD or DVD drive, ensure that the settings are correct and click Copy. www.dell.com | support.dell.com Copying...or DVD NOTE: If you have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. Use blank CD-RWs to write to CDs or to computers that CD-R again without changing your computer and creating... section applies only to erase, rewrite, or update data on your computer hard drive. The computer reads your source CD or DVD and copies it to record music or permanently store data files...
Owner's Manual
Page 21
... modem does not operate while it is 3 m (10 ft) or more in the Product Information Guide. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - Hard drive problems RUN CHECK DISK - NOTE: Connect the modem to a digital telephone network. CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS - Solving Problems 21 Windows XP...
... modem does not operate while it is 3 m (10 ft) or more in the Product Information Guide. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - Hard drive problems RUN CHECK DISK - NOTE: Connect the modem to a digital telephone network. CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS - Solving Problems 21 Windows XP...
Owner's Manual
Page 26
... A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU Memory Problems CAUTION: Before you are following the memory installation guidelines (see page 64). • Run the Dell Diagnostics (see if that resolves the...
... A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU Memory Problems CAUTION: Before you are following the memory installation guidelines (see page 64). • Run the Dell Diagnostics (see if that resolves the...
Owner's Manual
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... 70). • If the problem persists, contact Dell (see page 78). Advanced Troubleshooting 37 ABCD A possible USB failure has occurred. If the computer starts normally, move the memory module to a different connector and restart the computer. Light Pattern ABCD Problem Description A possible floppy or hard drive failure has occurred. Suggested Resolution Reseat all...
... 70). • If the problem persists, contact Dell (see page 78). Advanced Troubleshooting 37 ABCD A possible USB failure has occurred. If the computer starts normally, move the memory module to a different connector and restart the computer. Light Pattern ABCD Problem Description A possible floppy or hard drive failure has occurred. Suggested Resolution Reseat all...
Owner's Manual
Page 38
... times a test is run the Dell Diagnostics before you resolve the problem without contacting Dell. Starting the Dell Diagnostics NOTICE: Use the Dell Diagnostics to the system board (see page 51) from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell (see page 19) and run .... • Suspend testing if an error is in "Solving Problems" (see page 78). Running the Dell Diagnostics may help information that describes the...
... times a test is run the Dell Diagnostics before you resolve the problem without contacting Dell. Starting the Dell Diagnostics NOTICE: Use the Dell Diagnostics to the system board (see page 51) from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell (see page 19) and run .... • Suspend testing if an error is in "Solving Problems" (see page 78). Running the Dell Diagnostics may help information that describes the...
Owner's Manual
Page 41
... • Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your hard drive to the operating state it was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. ... after you install or update a driver, use System Restore (see page 41). If you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any device has an exclamation point (a yellow circle with the previously installed version. 1 Click the Start...
... • Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your hard drive to the operating state it was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. ... after you install or update a driver, use System Restore (see page 41). If you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any device has an exclamation point (a yellow circle with the previously installed version. 1 Click the Start...
Owner's Manual
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...Restore by Symantec Use Dell PC Restore by Symantec only as the End User License Agreement, are permanently deleted from the hard drive. NOTICE: Using PC Restore permanently deletes all data on the computer. To use PC Restore: 1 Turn on the hard drive and removes any ... restarts. 8 After the computer restarts, click OK. PC Restore restores your computer. Advanced Troubleshooting 43 NOTICE: If you received your hard drive to restore your computer- During the boot process, a blue bar with PC Restore, click Reboot in when you received your operating ...
...Restore by Symantec Use Dell PC Restore by Symantec only as the End User License Agreement, are permanently deleted from the hard drive. NOTICE: Using PC Restore permanently deletes all data on the computer. To use PC Restore: 1 Turn on the hard drive and removes any ... restarts. 8 After the computer restarts, click OK. PC Restore restores your computer. Advanced Troubleshooting 43 NOTICE: If you received your hard drive to restore your computer- During the boot process, a blue bar with PC Restore, click Reboot in when you received your operating ...
Owner's Manual
Page 46
...drive. (On computers with an optional floppy drive.) 4 hard-drive activity light The hard-drive light is operating in digital mode. Your headphones won't work if the drive is on when the computer reads data from or writes data to the hard drive. www.dell.com | support.dell.com 1 CD or DVD drive activity light The drive... activity light is on when the computer reads data from the CD or DVD drive. 2 CD or DVD eject button Press to eject your...
...drive. (On computers with an optional floppy drive.) 4 hard-drive activity light The hard-drive light is operating in digital mode. Your headphones won't work if the drive is on when the computer reads data from or writes data to the hard drive. www.dell.com | support.dell.com 1 CD or DVD drive activity light The drive... activity light is on when the computer reads data from the CD or DVD drive. 2 CD or DVD eject button Press to eject your...
Owner's Manual
Page 50
CD or DVD drive floppy drive* hard drive power supply system board *May not be present on all computers. 50 Removing and Installing Parts CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. www.dell.com | support.dell.com Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
CD or DVD drive floppy drive* hard drive power supply system board *May not be present on all computers. 50 Removing and Installing Parts CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. www.dell.com | support.dell.com Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Owner's Manual
Page 51
... (J21) power indicator (LED1) memory module connectors (DDR1, DDR2) fan connector (J30) CD drive connector (J20) hard drive connector (J23) microprocessor connector (U16) 12-V power connector (J10) modem telephony connector (J25) CD audio connector (J8) back of computer floppy drive connector (J18) control panel connector (J28) battery socket (BT1) CMOS jumper (JP2) front-panel...
... (J21) power indicator (LED1) memory module connectors (DDR1, DDR2) fan connector (J30) CD drive connector (J20) hard drive connector (J23) microprocessor connector (U16) 12-V power connector (J10) modem telephony connector (J25) CD audio connector (J8) back of computer floppy drive connector (J18) control panel connector (J28) battery socket (BT1) CMOS jumper (JP2) front-panel...
Owner's Manual
Page 70
www.dell.com | support.dell.com Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Drives Externally accessible Internally accessible Ports and Connectors Externally accessible: Serial Parallel Video Keyboard Mouse USB Network Audio Headphone DDR SDRAM two 128...(266-MHz) or PC2700 (333-MHz) DDR SDRAM (non-ECC) two 5.25-inch bays one 3.5-inch bay one bay for 1-inch-high IDE hard drive 9-pin connector; 16550C-compatible 25-hole connector (bidirectional) 15-hole connector 6-pin mini-DIN connector 6-pin mini-DIN connector two front-panel and four back...
www.dell.com | support.dell.com Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Drives Externally accessible Internally accessible Ports and Connectors Externally accessible: Serial Parallel Video Keyboard Mouse USB Network Audio Headphone DDR SDRAM two 128...(266-MHz) or PC2700 (333-MHz) DDR SDRAM (non-ECC) two 5.25-inch bays one 3.5-inch bay one bay for 1-inch-high IDE hard drive 9-pin connector; 16550C-compatible 25-hole connector (bidirectional) 15-hole connector 6-pin mini-DIN connector 6-pin mini-DIN connector two front-panel and four back...
Owner's Manual
Page 71
... V at 60 Hz; 200 to 240 V at 50 Hz for standby state; Ports and Connectors (continued) Internally accessible: Primary IDE channel Secondary IDE channel Floppy drive (optional) 40-pin connector on PCI local bus 40-pin connector on PCI local bus 34-pin connector Video Video controller integrated Intel 3D Extreme... Graphics Audio Audio controller integrated audio Network Network controller Integrated 10/100 Ethernet Controls and Lights Power control Front-panel power light Hard-drive access light push button solid green for power-on state;
... V at 60 Hz; 200 to 240 V at 50 Hz for standby state; Ports and Connectors (continued) Internally accessible: Primary IDE channel Secondary IDE channel Floppy drive (optional) 40-pin connector on PCI local bus 40-pin connector on PCI local bus 34-pin connector Video Video controller integrated Intel 3D Extreme... Graphics Audio Audio controller integrated audio Network Network controller Integrated 10/100 Ethernet Controls and Lights Power control Front-panel power light Hard-drive access light push button solid green for power-on state;
Owner's Manual
Page 97
...problems, 19 replacing, 66 BIOS, 72 booting changing the boot sequence, 74 booting to a USB device, 18 C CD drive adding, 59 problems, 20 CD-RW drive problems, 20 CDs, 16 Check Disk, 21 computer back view, 47 crashes, 24-25 front view, 45 restore to ...Dell contacting, 78 Dell support policy, 76 Dell Support Site, 10 diagnostic lights, 35 diagnostics lights, 35 display. See monitor Documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems, 19 DVDs, 16 E error messages, 22 diagnostic lights, 35 Express Service Code, 9 H hard drive...
...problems, 19 replacing, 66 BIOS, 72 booting changing the boot sequence, 74 booting to a USB device, 18 C CD drive adding, 59 problems, 20 CD-RW drive problems, 20 CDs, 16 Check Disk, 21 computer back view, 47 crashes, 24-25 front view, 45 restore to ...Dell contacting, 78 Dell support policy, 76 Dell Support Site, 10 diagnostic lights, 35 diagnostics lights, 35 display. See monitor Documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems, 19 DVDs, 16 E error messages, 22 diagnostic lights, 35 Express Service Code, 9 H hard drive...
Owner's Manual
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... USB, 12 problems battery, 19 blue screen, 25 CD drive, 20 CD-RW drive, 20 computer crashes, 24-25 computer stops responding, 24 diagnostic lights, 35 drives, 19 error messages, 22 general, 24 hard drive, 21 IEEE 1394, 23 keyboard, 24 monitor hard to read, 33 monitor is blank, 33 power, 28 ...previous state, 41-42 scanner, 30 screen hard to read, 33 problems, 33 O operating system reinstalling Windows XP, 42 P password clearing system setup, 75 power problems, 28 turning off your computer, 18 software Hyper-Threading, 17 problems, 25-26 support contacting Dell, 78 System Restore, 41-42 system ...
... USB, 12 problems battery, 19 blue screen, 25 CD drive, 20 CD-RW drive, 20 computer crashes, 24-25 computer stops responding, 24 diagnostic lights, 35 drives, 19 error messages, 22 general, 24 hard drive, 21 IEEE 1394, 23 keyboard, 24 monitor hard to read, 33 monitor is blank, 33 power, 28 ...previous state, 41-42 scanner, 30 screen hard to read, 33 problems, 33 O operating system reinstalling Windows XP, 42 P password clearing system setup, 75 power problems, 28 turning off your computer, 18 software Hyper-Threading, 17 problems, 25-26 support contacting Dell, 78 System Restore, 41-42 system ...