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Microsoft and Windows are trademarks of Dell Computer Corporation; Dell Computer Corporation disclaims any manner whatsoever without notice. © 2001 Dell Computer Corporation. A00 NOTICE: A NOTICE indicates either the entities claiming the marks and names or their...reserved. This product incorporates copyright protection technology that helps you how to avoid the problem. Use of this text: Dell, the DELL logo, Dimension, Inspiron, Dell Precision, OptiPlex, Latitude, DellPlus, DellNet, and DellWare are registered trademarks of Microsoft Corporation. To access help file. ...
Microsoft and Windows are trademarks of Dell Computer Corporation; Dell Computer Corporation disclaims any manner whatsoever without notice. © 2001 Dell Computer Corporation. A00 NOTICE: A NOTICE indicates either the entities claiming the marks and names or their...reserved. This product incorporates copyright protection technology that helps you how to avoid the problem. Use of this text: Dell, the DELL logo, Dimension, Inspiron, Dell Precision, OptiPlex, Latitude, DellPlus, DellNet, and DellWare are registered trademarks of Microsoft Corporation. To access help file. ...
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Safety Instructions 7 When Using Your Computer 7 Ergonomic Computing Habits 8 When Working Inside Your Computer 10 Protecting Against Electrostatic Discharge 11 1 Setting Up Connecting a Printer 14 Parallel Printer 14 USB Printer 16 Installing the Printer Driver 16 Transferring Information to a New Computer (Windows XP Only 17 Setting Up a Home and Office Network (Windows XP Only 18 Turning Off the Computer 18 Windows XP 18 Windows Me and Windows 2000 18 2 Solving Problems Finding Solutions 22 Accessing Help Files 24 Power Problems 25 Start-Up Error Messages 25 Contents 3
Safety Instructions 7 When Using Your Computer 7 Ergonomic Computing Habits 8 When Working Inside Your Computer 10 Protecting Against Electrostatic Discharge 11 1 Setting Up Connecting a Printer 14 Parallel Printer 14 USB Printer 16 Installing the Printer Driver 16 Transferring Information to a New Computer (Windows XP Only 17 Setting Up a Home and Office Network (Windows XP Only 18 Turning Off the Computer 18 Windows XP 18 Windows Me and Windows 2000 18 2 Solving Problems Finding Solutions 22 Accessing Help Files 24 Power Problems 25 Start-Up Error Messages 25 Contents 3
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... cannot play a DVD movie 37 If the CD-RW drive stops writing 38 If you have a hard drive problem 38 Network Problems 39 Microsoft® Windows® Error Messages 39 General Program Problems 40 A program crashes 40 A program stops responding 40 A program is designed for an earlier...
... cannot play a DVD movie 37 If the CD-RW drive stops writing 38 If you have a hard drive problem 38 Network Problems 39 Microsoft® Windows® Error Messages 39 General Program Problems 40 A program crashes 40 A program stops responding 40 A program is designed for an earlier...
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Resolving Other Technical Problems 43 Reinstalling Drivers 44 Using the Windows XP Device Driver Rollback 45 Resolving Software and Hardware Incompatibilities 46 Windows XP 46 Windows Me 47 Windows 2000 48 Using System Restore 49 Creating a Restore Point 50 Restoring the Computer to an Earlier ...Operating State 51 Undoing the Last System Restore 52 Reinstalling Windows XP 53 Reinstalling Windows Me 55 Reinstalling Windows 2000 57 3 Adding Parts Removing the Computer Cover 60 Rotating the Power Supply 62 Looking Inside Your ...
Resolving Other Technical Problems 43 Reinstalling Drivers 44 Using the Windows XP Device Driver Rollback 45 Resolving Software and Hardware Incompatibilities 46 Windows XP 46 Windows Me 47 Windows 2000 48 Using System Restore 49 Creating a Restore Point 50 Restoring the Computer to an Earlier ...Operating State 51 Undoing the Last System Restore 52 Reinstalling Windows XP 53 Reinstalling Windows Me 55 Reinstalling Windows 2000 57 3 Adding Parts Removing the Computer Cover 60 Rotating the Power Supply 62 Looking Inside Your ...
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... the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that you stop typing, try to type for extended periods of your chair...
... the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that you stop typing, try to type for extended periods of your chair...
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SECTION 1 Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer www.dell.com | support.dell.com
SECTION 1 Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer www.dell.com | support.dell.com
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Setting Up 15 screws (2) parallel connector on computer parallel printer cable parallel connector on printer clips (2) notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 16).
Setting Up 15 screws (2) parallel connector on computer parallel printer cable parallel connector on printer clips (2) notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see page 16).
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... automatically run , check the documentation that the parallel port is set to operate in bidirectional mode. Then follow the prompts on the Microsoft® Windows® desktop, click Run, and type x:\setup.exe (where x is the letter of computer USB printer cable USB connector on printer 16 Setting... that came with your printer installation CD still does not run , click the Start button on your CD drive [usually drive D]). www.dell.com | support.dell.com HINT: You can connect USB devices while the computer is turned on how to start the printer installation CD. HINT: Your computer...
... automatically run , check the documentation that the parallel port is set to operate in bidirectional mode. Then follow the prompts on the Microsoft® Windows® desktop, click Run, and type x:\setup.exe (where x is the letter of computer USB printer cable USB connector on printer 16 Setting... that came with your printer installation CD still does not run , click the Start button on your CD drive [usually drive D]). www.dell.com | support.dell.com HINT: You can connect USB devices while the computer is turned on how to start the printer installation CD. HINT: Your computer...
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You may transfer the data to the new computer over a network or serial connection, or you may store it on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If .... 2 On the welcome screen, click Next. 3 On the Which computer is this? screen, select New Computer, and then click Next. 4 Follow the instructions on the Windows XP computer. If your printer is listed in your CD or DVD drive is titled Operating System. If your computer runs either...
You may transfer the data to the new computer over a network or serial connection, or you may store it on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If .... 2 On the welcome screen, click Next. 3 On the Which computer is this? screen, select New Computer, and then click Next. 4 Follow the instructions on the Windows XP computer. If your printer is listed in your CD or DVD drive is titled Operating System. If your computer runs either...
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www.dell.com | support.dell.com HINT: Selecting the connection method This computer connects directly to the Network Setup Wizard. 5 Follow the instructions on page 40. NOTICE: To prevent data loss, you through the Start menu rather than by pressing the power button. Windows XP 1 Save and close any...guide you must turn off your monitor and any programs and files you are having difficulty turning off . Windows Me and Windows 2000 1 Save and exit any other devices connected to power. Windows XP provides a Network Setup Wizard to do?. 18 Setting Up HINT: If you have open programs....
www.dell.com | support.dell.com HINT: Selecting the connection method This computer connects directly to the Network Setup Wizard. 5 Follow the instructions on page 40. NOTICE: To prevent data loss, you through the Start menu rather than by pressing the power button. Windows XP 1 Save and close any...guide you must turn off your monitor and any programs and files you are having difficulty turning off . Windows Me and Windows 2000 1 Save and exit any other devices connected to power. Windows XP provides a Network Setup Wizard to do?. 18 Setting Up HINT: If you have open programs....
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... Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore...
... Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore...
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..., and then click Display. 5 Follow the instructions shown on the screen. 24 Solving Pr oblems TO A C C E S S H E L P I N W I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User's guides. 3 Click Tell Me... How. www.dell.com | support.dell.com TO A C C E S S T H E Tell Me How H E L P F I N D O W S M E 1 Click the Start button, and then click Help. 2 Type a word ...
..., and then click Display. 5 Follow the instructions shown on the screen. 24 Solving Pr oblems TO A C C E S S H E L P I N W I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User's guides. 3 Click Tell Me... How. www.dell.com | support.dell.com TO A C C E S S T H E Tell Me How H E L P F I N D O W S M E 1 Click the Start button, and then click Help. 2 Type a word ...
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...R F E R E N C E - Electrical appliances on a power strip, or multiple power strips connected to determine if the power cable is in Windows Help. When the power light is firmly inserted into the electrical outlet and the computer power connector. Other causes of interference: power extension cables, keyboard...R C A B L E C O N N E C T I G H T - S W A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S - Be sure that the power cable is lit or blinking, the computer has power. Call Dell for the keyword standby in standby mode-press a key on the standby mode.
...R F E R E N C E - Electrical appliances on a power strip, or multiple power strips connected to determine if the power cable is in Windows Help. When the power light is firmly inserted into the electrical outlet and the computer power connector. Other causes of interference: power extension cables, keyboard...R C A B L E C O N N E C T I G H T - S W A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S - Be sure that the power cable is lit or blinking, the computer has power. Call Dell for the keyword standby in standby mode-press a key on the standby mode.
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...A C K P A N E L L I T O R - C H E C K T H E PO W E R P R O P E R T I N G S - See the Tell Me How help file for the keyword standby in Windows Help. Turn off nearby fans, fluorescent lights, or halogen lamps to read A D J U S T T H E C O N T R A S T A N D B R I O N - See the monitor documentation. RE S T O R E ... O M M E N D E D S E T T I E S - If all four lights below the serial port are not green, call Dell for instructions on adjusting the contrast and brightness. See the monitor documentation for technical assistance (see page 24. Eliminate sunlight glare, which can cause poor...
...A C K P A N E L L I T O R - C H E C K T H E PO W E R P R O P E R T I N G S - See the Tell Me How help file for the keyword standby in Windows Help. Turn off nearby fans, fluorescent lights, or halogen lamps to read A D J U S T T H E C O N T R A S T A N D B R I O N - See the monitor documentation. RE S T O R E ... O M M E N D E D S E T T I E S - If all four lights below the serial port are not green, call Dell for instructions on adjusting the contrast and brightness. See the monitor documentation for technical assistance (see page 24. Eliminate sunlight glare, which can cause poor...
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...sound is not muted. If you are connected as a lamp. HINT: The volume control in the lower-right corner of your screen. Windows Me and Windows 2000 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Display icon, and then ...of your screen. Ensure that the electrical outlet is turned up and that you have been listening to eliminate distortion. www.dell.com | support.dell.com ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and...
...sound is not muted. If you are connected as a lamp. HINT: The volume control in the lower-right corner of your screen. Windows Me and Windows 2000 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Display icon, and then ...of your screen. Ensure that the electrical outlet is turned up and that you have been listening to eliminate distortion. www.dell.com | support.dell.com ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and...
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...dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. E N S U R E T H A T T H E P R I N T E R I V E R - If the printer is listed, right-click the printer icon. 2 Click Properties, and then click the Details tab in Windows... Me and the Ports tab in Windows 2000. Windows Me and Windows 2000 1 Click the Start button, point to a USB printer VE R ...
...dell.com | support.dell.com VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. E N S U R E T H A T T H E P R I N T E R I V E R - If the printer is listed, right-click the printer icon. 2 Click Properties, and then click the Details tab in Windows... Me and the Ports tab in Windows 2000. Windows Me and Windows 2000 1 Click the Start button, point to a USB printer VE R ...
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... following port(s): setting is listed, right-click the printer icon. 2 Click Properties, and then click the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the scanner power cable is firmly connected to the following port(s): setting is turned on. Solving Problems 31...your scanner is listed, right-click the printer name. 5 Click Properties, and then click the Ports tab. Dell does not cover the scanner's warranty. If the printer is USB. Windows Me and Windows 2000 1 Click the Start button, point to Settings, and then click Printers. HINT: If you need ...
... following port(s): setting is listed, right-click the printer icon. 2 Click Properties, and then click the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the scanner power cable is firmly connected to the following port(s): setting is turned on. Solving Problems 31...your scanner is listed, right-click the printer name. 5 Click Properties, and then click the Ports tab. Dell does not cover the scanner's warranty. If the printer is USB. Windows Me and Windows 2000 1 Click the Start button, point to Settings, and then click Printers. HINT: If you need ...
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...button. 6 Click the Diagnostics tab to verify that the modem is operating properly. If all commands receive responses, the modem is communicating with Windows. If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer. ... 1 Click the Start button, point to verify that the modem is operating properly. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Network and Internet Connections. 4 Click Internet Options. 5 Click Network Diagnostics and ...
...button. 6 Click the Diagnostics tab to verify that the modem is operating properly. If all commands receive responses, the modem is communicating with Windows. If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer. ... 1 Click the Start button, point to verify that the modem is operating properly. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Network and Internet Connections. 4 Click Internet Options. 5 Click Network Diagnostics and ...
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... properly: 1 While your computer is turned on, the mouse will appear to display the Start menu. 2 In Windows XP, type the letter u, and then type the letter u again. Pressing the power button does not clear the... F Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O N T H E C O M P U T E R, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE C A B L E - www.dell.com | support.dell.com IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press to be nonfunctional. If the mouse is connected after the power is on...
... properly: 1 While your computer is turned on, the mouse will appear to display the Start menu. 2 In Windows XP, type the letter u, and then type the letter u again. Pressing the power button does not clear the... F Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O N T H E C O M P U T E R, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE C A B L E - www.dell.com | support.dell.com IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press to be nonfunctional. If the mouse is connected after the power is on...
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...click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. Windows Me and Windows 2000 1 Click the Start button, point to a floppy disk E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - RE C O N N E C T T H E K E Y B O A R D C A B L E - In Windows Me and Windows 2000, double-click the My Computer icon on the START HERE sheet for ...your antivirus software to check for and remove viruses. In Windows XP, Click the Start button, and then click My Computer. If you cannot save a file to Settings, ...
...click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. Windows Me and Windows 2000 1 Click the Start button, point to a floppy disk E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - RE C O N N E C T T H E K E Y B O A R D C A B L E - In Windows Me and Windows 2000, double-click the My Computer icon on the START HERE sheet for ...your antivirus software to check for and remove viruses. In Windows XP, Click the Start button, and then click My Computer. If you cannot save a file to Settings, ...